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Top 25 Atlas Air Interview Questions
Question 1 of 25
At Atlas Air, exceptional customer service is our priority. How will you ensure that our service standards are continually met?
"I understand though my research and exposure to your company that customers always come first. I wholeheartedly agree that the customer must be taken care of, even beyond their expectations."
If you are familiar with Atlas Air prior to your interview, you will likely know a little bit about their goals when it comes to customer service. Tie in your knowledge of the company with your personal service standard.
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List of Atlas Air Interview Questions
  1. At Atlas Air, exceptional customer service is our priority. How will you ensure that our service standards are continually met?
  2. Tell me about any airline industry related training that you have been through.
  3. Do you have any formal training in First Aid or CPR?
  4. Have you received training on how to handle an in-flight emergency?
  5. As a Flight Attendant you will be asked to work a wide range of hours and a lot of overtime. Are you able to accommodate the unpredictable schedule associated with being a Flight Attendant?
  6. In order to work for Atlas Air you are required to pass a criminal record check. Are you comfortable accommodating this?
  7. Aside from your experience working in the airline industry, do you have experience in other customer service based roles?
  8. Employees of Atlas Air are expected to be reliable, on time, and accessible when on shift. Do you consider yourself to be a dedicated employee?
  9. Why are you the best choice for Atlas Air?
  10. All employees of Atlas Air are expected to wear a uniform to work. Are you comfortable with this policy?
  11. As a Flight Attendant, you are responsible for ensuring the safety of all passengers is a priority. What would you do if you felt there was a safety threat?
  12. List the top 3 skills that will make you an ideal team member at Atlas Air.
  13. What do you hope to gain most from your time with Atlas Air?
  14. When have you faced an unexpecting difficulty?
  15. When have you had to shift your priorities in response to sudden changes?
  16. What did you like best about your last job? What did you like least?
  17. How does this position fit into your career goals?
  18. If you could start your career over again, what direction would you take?
  19. How do you get along with others at work?
  20. Rate your communication skills from 1-10 with proper examples backing your given rating.
  21. How would you describe your personality?
  22. What work situations excite and motivate you?
  23. How do you collaborate with others to solve problems?
  24. Tell me about a time when communication became an issue when working on a team.
  25. What are your salary expectations?
Professional answers by:
Contributing Author
Rachelle Enns
Recruiter
 
Atlas Air Information
Atlas Air is headquartered in Purchase, NY. The company has been in operation since 1992 and has yearly revenues of 1.4 Billion. Atlas Air is a publicly traded company, trading under the symbol AAWW. Follow Atlas Air on Twitter at @AtlasAir. Read about the company culture, corporate mission, and discover any job openings at Atlas Air, by visiting their Career Page. If you need help finding more information about Atlas Air, visit their Website.
Atlas Air User Submitted Interview Answers
Question 1 of 25
At Atlas Air, exceptional customer service is our priority. How will you ensure that our service standards are continually met?
"I understand though my research and exposure to your company that customers always come first. I wholeheartedly agree that the customer must be taken care of, even beyond their expectations."
If you are familiar with Atlas Air prior to your interview, you will likely know a little bit about their goals when it comes to customer service. Tie in your knowledge of the company with your personal service standard.
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Question 2 of 25
Tell me about any airline industry related training that you have been through.
"I have taken industry-related safety and customer service training with company ABC."
Regardless of any industry related training that you have been through, you will need to complete training specific to Atlas Air. If you do not have any industry specific training, perhaps you have training that would be transferrable to this role (IE: Sales, Safety, Customer Service, Technical, etc). Walk the interviewer through any on-the-job training you feel would be helpful.
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Question 3 of 25
Do you have any formal training in First Aid or CPR?
"I do not currently hold a valid CPR and First Aid certification; however, I am happy to complete this requirement right away."
First Aid and CPR training is a requirement for many roles in the airline industry. Assure the interviewer that you have current and valid certification in CPR and First Aid. If you do not, be sure to express your willingness to do so.
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Question 4 of 25
Have you received training on how to handle an in-flight emergency?
"In my role with Company ABC, I received a lot of in-flight situational training. I am confident in my ability to react professionally and appropriately in an emergency situation."
If an in-flight emergency occurred, would you know what do to? Assure the interviewer that you are confident in your ability to handle an emergency situation in a professional manner.
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Question 5 of 25
As a Flight Attendant you will be asked to work a wide range of hours and a lot of overtime. Are you able to accommodate the unpredictable schedule associated with being a Flight Attendant?
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Question 6 of 25
In order to work for Atlas Air you are required to pass a criminal record check. Are you comfortable accommodating this?
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Question 7 of 25
Aside from your experience working in the airline industry, do you have experience in other customer service based roles?
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Question 8 of 25
Employees of Atlas Air are expected to be reliable, on time, and accessible when on shift. Do you consider yourself to be a dedicated employee?
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Question 9 of 25
Why are you the best choice for Atlas Air?
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Question 10 of 25
All employees of Atlas Air are expected to wear a uniform to work. Are you comfortable with this policy?
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Question 11 of 25
As a Flight Attendant, you are responsible for ensuring the safety of all passengers is a priority. What would you do if you felt there was a safety threat?
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Question 12 of 25
List the top 3 skills that will make you an ideal team member at Atlas Air.
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Question 13 of 25
What do you hope to gain most from your time with Atlas Air?
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Question 14 of 25
When have you faced an unexpecting difficulty?
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Question 15 of 25
When have you had to shift your priorities in response to sudden changes?
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Question 16 of 25
What did you like best about your last job? What did you like least?
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Question 17 of 25
How does this position fit into your career goals?
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Question 18 of 25
If you could start your career over again, what direction would you take?
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Question 19 of 25
How do you get along with others at work?
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Question 20 of 25
Rate your communication skills from 1-10 with proper examples backing your given rating.
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Question 21 of 25
How would you describe your personality?
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Question 22 of 25
What work situations excite and motivate you?
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Question 23 of 25
How do you collaborate with others to solve problems?
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Question 24 of 25
Tell me about a time when communication became an issue when working on a team.
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Question 25 of 25
What are your salary expectations?
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