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Top 25 Armstrong World Industries Inc. Interview Questions

Question 1 of 26
At Armstrong World Industries we do what we can to take environmentally friendly actions. Are you familiar with the U.S Green Building Council and their purpose?
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Question 2 of 26
What is LEED and how do you think it affects our day to day operations at Armstrong World Industries?
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"From my understanding, LEED is the largest green building certification program in the world. It has significantly changed the way companies build. I would think that the LEED, and other environmental building initiatives, would greatly affect your day to day operations with Armstrong World Industries Inc.. Do you find that these initiatives significantly affect your business?"
"Because I am new to this industry, I am likely not as familiar with LEED as you are. I have conducted some research and believe that LEED in an environmental based building initiative. Could you elaborate for me? I would love to learn more."
Leadership in Energy and Environmental Design (LEED) is a must-know topic for anyone in the building products and construction industry. Take a moment to briefly explain your personal understanding of LEED and be sure to ask about the level of involvement Armstrong World Industries Inc. has with LEED initiatives.
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Question 3 of 26
At Armstrong World Industries we have many strong competitors. In your opinion, what sets us apart from the others?
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"What sets Armstrong World Industries Inc. apart from the others in your industry is the fact that you have won so many awards for environmental innovation as well as customer service. I would be proud to work here over any of your competitors. Armstrong World Industries Inc. is obviously doing a great job!"
"Through my research on Armstrong World Industries Inc. I have found that you have the best online reviews and some very loyal customers. Armstrong World Industries Inc. has the strongest reviews on Google and Yelp, which is great to see!"
It is important to research Armstrong World Industries Inc. before your interview so that you can fully understand why they are the top choice for your particular job search. Go to the Armstrong World Industries Inc. website and check out any recent news, press releases, announcements, or awards/accolades they have recently posted about.Keep your answer brief and positive.
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Question 4 of 26
At Armstrong World Industries our customers, vendors, manufacturers, and wholesalers are all important to us. How do you keep a healthy balance to ensure that everyone is happy?
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"In my current position I am tasked with anticipating the needs of our customers based on last years' trends. This means ensuring that our vendors keep us stocked - and at the price that our customers have come to expect. I find that the best way to keep a balance of satisfaction is by always being honest. When all parties maintain a healthy and realistic expectation, projects seem to run smoother."
"It certainly can be a juggling act to keep customers, vendors, manufacturers, and wholesalers happy...all at the same time! I know that situations come up and you cannot make all parties happy at the same time. With that said, my relationship with my customers always come first. I am kind and patient with our manufacturers and wholesalers because we need them too, but I am always clear with them on our project needs and deadlines."
Balancing the needs of multiple parties can be a challenge. Discuss with the interviewer the ways in which you ensure that everyone involved in a project is feeling happy and listened to. Provide some information in regards to how your current position requires the same of you.
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Question 5 of 26
Armstrong World Industries has taken much care over the years to create healthy vendor relationships. How would you handle it if a vendor shorted you on inventory, resulting in a costly project delay?
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"In my current position, I have strong relationships with my vendors. If it ever happens that I am somehow shorted on inventory they will usually go out of their way to source the product from another one of their contacts."
"If a vendor shorted me on inventory, that resulted in a project delay, I would be clear with them about the repercussions while, at the same time, giving them the wiggle room to work hard to fix the situation."
Show the interviewer that you have the ability to work proactively with vendors when it comes to fixing errors and managing inventory expectations. Display your ability to remain professional, yet firm.
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Question 6 of 26
At Armstrong World Industries we treat each of our customers, and their projects, as a priority. What is your customer service philosophy?
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Question 7 of 26
Every step counts for a successful project so at Armstrong World Industries we prefer to hire those who come highly trained. Do you have any post-secondary education related to project management, or construction?
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Question 8 of 26
At Armstrong World Industries we use robust internal inventory management and project management systems. Do you have experience in SAP, Auto CAD, or Project Insight?
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Question 9 of 26
This position is an entry level role. Where would you like to see your career with Armstrong World Industries take you?
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Question 10 of 26
Where did you come across our job posting?
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Question 11 of 26
Looking at your resume, you've had a number of job changes, what would make me think that you will stay with our company?
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Question 12 of 26
Tell me about a time at work when your integrity was challenged. How did you handle it?
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Question 13 of 26
Do you have experience in corrective discipline and terminations?
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Question 14 of 26
What kind of people do you enjoy working with?
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Question 15 of 26
On a scale from 1 to 10, how honest are you?
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Question 16 of 26
Tell me about your most significant work experience that relates to this position.
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Question 17 of 26
When given an important assignment, how do you approach handling it?
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Question 18 of 26
When have you taken an existing process and used your own creativity to make it better?
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Question 19 of 26
What feedback did you receive at your last job?
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Question 20 of 26
How would you describe your personality?
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Question 21 of 26
How would you describe your written communication skills?
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Question 22 of 26
How do you handle conflict in the workplace?
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Question 23 of 26
Give me an example of a time when you had to make a decision without all the information you needed.
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Question 24 of 26
When were you able to resolve a problem within work?
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Question 25 of 26
If you could start your career over again, what direction would you take?
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Question 26 of 26
What is your current salary?
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About our Armstrong World Industries Inc. Interview Questions

Our Armstrong World Industries interview questions and answers are created from the industry we believe they most well-represent. For a full list of industries we base our company interviews off of; click here.

About Armstrong World Industries Inc.

Armstrong World Industries, Inc. is a Pennsylvania corporation incorporated in 1891. It is an international designer and manufacturer of floors and ceilings. Based in Lancaster, Pennsylvania, Armstrong operates 32 plants in eight countries and has approximately 8,500 employees worldwide. In 2011, Armstrong?s net sales were $2.86 billion, with operating income of $239.2 million.

In 1860, Thomas M. Armstrong, the son of Scottish-Irish immigrants from Derry, joined with John D. Glass to open a one-room shop in Pittsburgh, Pennsylvania, carving bottle stoppers from cork by hand. Their first deliveries were made in a wheelbarrow. Armstrong was a business pioneer in some respects: he branded each cork he shipped as early as 1864, and soon was putting a written guarantee in each burlap bag of corks he shipped from his big new factory. The company grew to be the largest cork supplier in the world by the 1890s. The company incorporated in 1891.

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