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Top 30 Aricent Group Interview Questions

Question 1 of 33
At Aricent Group we have detailed procedures in place for client technical support. What would you do if those procedures did not appear to be working?
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Question 2 of 33
At Aricent Group we seek to hire those with a passion for the IT industry. How do you stay up to date on industry changes and current events?
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"This industry is ever-changing and I have a true and keen interest in keeping up-to-date on those changes. I regularly read a couple of great online publications including PC Mag and Wired. Do you have any recommendations for great resources?"
"My current employer sends a daily email with company and industry updates. This is really helpful and I am sure to read it thoroughly every day. I also have Google alerts set up so that I am up to date on new trends and happenings in the industry."
Being up to date on industry terms, trends, and news is really important in a fast-moving industry such as IT and IT services. The interviewer would like to be assured that you have a true interest in their industry. Speak briefly about the ways you stay up to date on the industry changes and current events by referring to specific sources. You can also ask the interviewer about their favorite resources.
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Question 3 of 33
We put a great deal of pride in our customer service at Aricent Group. How will you contribute to our high customer service standards?
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"Your customers have a strong voice and I noticed a consistent theme in your online reviews and presence. The theme was that you offer friendly, fast, and easy to understand service. I plan to contribute to this by learning my role quickly and continuing to be an approachable and helpful point of contact for the customers who need us."
"I will contribute to your high customer service standards by offering a listening ear and ensuring that I fully understand your products and services. The more I know, the more I will be able to offer your client base."
Before your interview it's a great idea to spend time researching Aricent Group reviews, their online presence, and their website. Take note of recurring keywords when it comes to their customer service standards. What are their clients saying? Speak confidently on the ways in which you plan to uphold their strong customer service standards, if hired.
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Question 4 of 33
Aricent Group seeks to hire those with above average communication skills. Describe your communication style to me.
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"I have been a client of Aricent Group in the past and can truly say that positive communication with your clients is what makes you the most popular choice in the area. I am confident that my communication skills will work well here because my focus always remains on simple solutions, easy to understand terminology, and a friendly tone."
"Here are some additional words to describe your communication style: - Energetic - Lively - Articulate - Eloquent - Informal - Formal - Succinct"
The interviewer wants to be assured that your communication style will fit in with the style they have worked on creating at Aricent Group. When clients seek the help of Aricent Group, they do so with certain expectations. Convince the interviewer that your communication style will meet those expectations. It's best to give a few unique keywords when discussing your communication style. Also be sure to compliment Aricent Group on their communication efforts.
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Question 5 of 33
Our industry is a competitive one. Why do you specifically want to work for Aricent Group?
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"I understand that Aricent Group has some strong competitors but when I was researching new employment opportunities, your company always seemed to have the most positive message. I also know a couple of people who have worked with Aricent Group and they had only great things to say about your compensation, culture, and growth opportunities."
"I feel that Aricent Group would nurture my desire for growth and prepare me with the appropriate training to support that growth."
The interviewer wants to know that you have a pointed interest in working specifically for Aricent Group. This means that you should enter the interview prepared to discuss why they stand out as the strongest employment option, among their competitors. Talk about what you feel Aricent Group is doing right and how their values and opportunities align with your career goals and employment needs.
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Question 6 of 33
Walk me through your post-secondary education and how it will help you in your career with Aricent Group.
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Question 7 of 33
At Aricent Group we deal with sensitive and confidential client information. Are you willing to complete a full background check?
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Question 8 of 33
At Aricent Group we believe in continued education of our employees. If you could take a course or workshop on any topic, what would you choose?
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Question 9 of 33
What are your thoughts on web-based, click to chat support solutions?
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Question 10 of 33
What questions do you have for me about Aricent Group?
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Question 11 of 33
Tell me about your experience in the field of IT services.
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Question 12 of 33
Would you be willing to work over 40 hours a week?
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Question 13 of 33
What part of this career brings you the most stress?
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Question 14 of 33
Give me an example of a time when you had to be extra diligent in order to meet a deadline.
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Question 15 of 33
What are your salary expectations?
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Question 16 of 33
How do you make tough decisions knowing they will affect your entire team?
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Question 17 of 33
Tell me something about yourself that I wouldn't know from reading your resume.
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Question 18 of 33
What characteristics or events have contributed towards your success as a leader?
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Question 19 of 33
How do you evaluate success among your team members?
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Question 20 of 33
Describe to me your ideal employer.
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Question 21 of 33
Have you ever broken a confidentiality agreement?
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Question 22 of 33
We are asking for 8 years of industry experience and you have just 5. Why do you think you are qualified for this position?
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Question 23 of 33
Do you always double check or proofread your work?
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Question 24 of 33
When have you had to change a major component of your project due to new information being presented?
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Question 25 of 33
When you suffer a setback, how does that emotionally affect you and your work?
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Question 26 of 33
How would your most recent manager describe you?
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Question 27 of 33
When have you worked amongst a diverse group of people?
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Question 28 of 33
Would you say you are a better verbal or written communicator?
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Question 29 of 33
What type of manager brings out the best in you?
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Question 30 of 33
Have you progressed in your career as you have expected?
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Question 31 of 33
Why is this job with Aricent Group right for you, at this time in your career?
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Question 32 of 33
What decisions did you routinely make in your last position?
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Question 33 of 33
If you were hired today, what would you accomplish first?
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About our Aricent Group Interview Questions

Our Aricent Group interview questions and answers are created from the industry we believe they most well-represent. For a full list of industries we base our company interviews off of; click here.

About Aricent Group

Aricent develops software and provides technology services to application, infrastructure, and service providers with operations in 19 countries worldwide.

The company claims to be one of the largest privately held companies in Silicon Valley, with 800 customers, and employs more than 10,000 consultants, designers, and engineers at 36 locations worldwide. The company licenses its own software products for use in telecommunications design, manufacturing, and service with 40+ years' design experience through frog, including products for Apple, Disney, GE, HP, Sony, and many other Fortune 500 brands. Aricent has been ranked as top exports in the Top 20 IT services export firms in India in terms of total revenue in the 24th annual survey conducted by Dataquest, CyberMedia group journal in July 2010. Aricent Technologies is ranked top branded in Indian IT companies and ranked top in the Fortune India 500 list in 2011.

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