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Apple Interview Questions and Answers

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Practice for your upcoming Apple job interview by using our mock interview. Click 'First Question' below to get started.

First Question

31 Apple Interview Questions

15 Interview Questions With Sample Answers

1.   Apple likes to hire those who take pride in their work. Tell me about your greatest work related accomplishment.

How to Answer

Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. It is okay to brag a little bit when answering this question. Show that you are proud of yourself and your career accomplishments!

Written by Rachelle Enns on September 1st, 2021

Answer Example

"The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. I was top of my class, and working full time. This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. It felt great to accomplish so much and receive recognition for my dedication."

Written by Rachelle Enns on September 1st, 2021

Experienced

"My greatest career accomplishment occurred in my most recent role. I was the fastest promoted in the organization's history. I was not only proud of myself but also received accolades from the VP of Sales in front of the entire company, which was an extraordinary moment. I look forward to breaking records and exceeding expectations with Apple as well."

Written by Rachelle Enns on September 1st, 2021

2.   How did you bring value to your last position?

How to Answer

Think about the strengths and skills that made you an asset in your most recent position. Maybe you influenced changes that saved the company money. Perhaps you were the top-grossing salesperson on the floor. Think of your strengths in action! If you are reliable, talk about how consistent your work has been and how you are in constant support of your coworkers. If you have a strong work ethic, share how you accomplished a project in the midst of harsh obstacles.

Written by Rachelle Enns on September 1st, 2021

Answer Example

"There were several ways I was able to bring value to my last position. First, I successfully passed each sales goal in my department. Second, I was able to motivate other members of my team and share my sales techniques with them. Third, I introduced two new procedures to the sales manager that helped us eliminate employee idleness between sales calls."

Written by Rachelle Enns on September 1st, 2021

Experienced

"I brought value to my last position through my high level of reliability, my positive attitude, and my above-average organizational skills. Successful project management is a large part of my work history. The company I am currently with was lacking when it came to smooth project execution. I was able to improve their performance in that area greatly."

Written by Rachelle Enns on September 1st, 2021

3.   Change is par for the course with Apple. When have you had to adapt to change?

How to Answer

Apple products are constantly changing, being added, removed, and tweaked. Being able to adapt to an ever-changing environment and product cycle is a crucial skill to possess. Talk to the interviewer about a time when you have had to adjust to changes on the job. Discuss how you handled the shift in a positive manner.

Written by Rachelle Enns on September 1st, 2021

Answer Example

"In my current role there is a lot of staff turnover when it comes to our management team. I have had to adapt to 3 new managers in the past four years. It is not the ideal situation, but I can adjust for the good of the team."

Written by Rachelle Enns on September 1st, 2021

Experienced

"In my previous role at a high-growth tech startup, the sales organization was restructured many times, from a new boss to new teams and territories. Some of the accounts I had been nurturing but had not yet converted were handed off to another sales rep who received the fruits of my labor. Of course, this can be very frustrating; however, by sitting down with management to understand the 'why' of the change, I was able to see the more significant objective. Ultimately, I pushed myself harder and increased my sales performance."

Written by Rachelle Enns on September 1st, 2021

4.   What questions do you have for me?

How to Answer

It's always a great idea to have questions ready for the interviewer. Review the Apple website and other online resources to ensure the queries you have are not mundane, or redundant. The last thing an interviewer wants to hear is a list of items you could have found the answers for from merely watching a video on their website!

Here are some sample questions:

- When would you like to have this position filled?
- How long has this role been vacant?
- Is this a replacement search or a newly created role?
- What is your favorite part about working for Apple?
- What is Apple's primary goal for this position in the next 12 months?
- Is there anything from my background and experience that I can clarify for you?
- What do you see as the most significant change in tech over the past three years?
- Is there any reason why you would not hire me?

Written by Rachelle Enns on September 1st, 2021

Answer Example

"I would like to ask if there is anything in my background on which you need clarification? Also, after discussing everything today, is there any particular reason why I would not be the best fit for this Market Leader role?"

Written by Rachelle Enns on September 1st, 2021

Experienced

"Thank you for asking! A couple of questions come to mind. What do you see as the biggest challenge Apple will be facing in the next 12 months? Also, what is your employee turnover rate, and could you tell me a bit about the diversity and inclusion plan you have in place, at this specific location?"

Written by Rachelle Enns on September 1st, 2021

5.   At Apple, we seek to hire those who want a long-term fit. What is your long-range career objective?

How to Answer

Onboarding new employees is a time-consuming and costly endeavor, so the interviewer wants to make sure that this role will be a long-term fit for you. Be open with the interviewer about your dreams within the Apple organization, on a long-term basis. Share what promotions you hope to eventually receive and discuss what you wish to learn from being a part of their organization.

Written by Rachelle Enns on September 1st, 2021

Answer Example

"I have some pretty lofty career goals. I want to make a big impact within the tech industry, to push technology and press for bigger, better ideas on a regular basis. After researching Apple and learning more about this position, I feel that this role fits beautifully with my future aspirations. The company shares the kind of growth mindset and ambitious passion for success that I value personally. I appreciate that your organization considers the people here to be those that revolutionize an entire industry. I would like to grow into a Store Manager position, then work my way into a Market Leader role."

Written by Rachelle Enns on September 1st, 2021

Experienced

"This particular position, as Store Leader, is a goal that I have set my sights on for quite some time. I believe it is the next step in a long and fulfilling career with Apple. The industry leadership that your company offers, by way of your Apple Store Leader Program, as well as the culture of ambition and reinvention, are key for me, and I feel confident I will gain skills in this role that will make me successful for years to come."

Written by Rachelle Enns on September 1st, 2021

6.   Have you progressed in your career as you have expected?

How to Answer

Career progression can be a sensitive subject, especially if you feel that your career hasn't progressed as well as you would have liked. Talk to the interviewer about your career progression and what you would like to see in the future with Apple.

Written by Rachelle Enns on September 1st, 2021

Answer Example

"Overall, my career has progressed a touch slower than I would have liked. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. I feel that this particular position would take my career exactly where it should be for my level of education, experience, and ambition. I am happy to start in a Technical Specialist role and eventually work my way into a Market Leader position, overseeing several Apple stores."

Written by Rachelle Enns on September 1st, 2021

Experienced

"I love this question. Although I can't say that my career has entirely progressed as expected, I am happy with my current situation. Because of my entrepreneurial nature, I have spent my career being open to new opportunities and taking calculated risks. This approach has led me here today, interviewing for this exciting opportunity with Apple."

Written by Rachelle Enns on September 1st, 2021

7.   Apple puts emphasis on hiring people who fit into our workplace culture. How would you describe your personality?

How to Answer

Apple says, 'It's what we do together that sets us apart. We're perfectionists. Idealists. Inventors. Forever tinkering with products and processes, always on the lookout for better.' Apple knows that they demand plenty from their employees, but the rewards are also high. Show the interviewer that you can fit in with the Apple culture by describing your personality and work style.

Written by Rachelle Enns on September 1st, 2021

Entry Level

"I have a personality of helpfulness, cheerfulness, and a willingness to try new things. I will jump into a situation and learn on the spot, and also enjoy taking on new challenges that include problem-solving and innovative thinking."

Written by Rachelle Enns on September 1st, 2021

Answer Example

"I would describe my personality as approachable, light-hearted, and positive. I like to go the extra mile, and I am a bit of a perfectionist, especially when it comes to delivering far above what my customers expect. I believe my personality will work very well with the innovative and team-based culture here at Apple."

Written by Rachelle Enns on September 1st, 2021

8.   Do you have experience in managing online sales?

How to Answer

For Apple, online sales and marketing efforts are incredibly important. Talk to the interviewer about your experience and understanding when it comes to digital marketing efforts. If there has been a time that your efforts have made a significant impact on your employer, this is a great opportunity to tell a brief story highlighting your success.

Written by Rachelle Enns on September 1st, 2021

Answer Example

"Yes, absolutely - a couple of years ago I worked as a sales manager for a local computer store. Our sales were slower than usual, so I started an Instagram account for the store where we would feature particular refurbished products. We garnered quite a strong following, and we did see an increase in walk-in traffic over time. I am also well versed in managing web-based sales as my current employer has a strong e-commerce presence."

Written by Rachelle Enns on September 1st, 2021

Experienced

"I fully respect the fact that online sales are a key connection between Apple and the fast-paced world of consumer sales. As such, those who drive online sales need to be tech-savvy, knowledgeable, and incredibly responsive. Given my experience running both social media marketing and online sales initiatives in my current position, I feel confident I could step into the online sales team seamlessly and manage the process consistently with Apple's values and marketing goals."

Written by Rachelle Enns on September 1st, 2021

9.   Have you ever needed Apple customer support? If so, describe your experience.

How to Answer

Apple is known for its unmatched level of customer support. They even have their own acronym!

APPLE:

- Approach customers with a personalized, warm welcome.
- Probe politely to understand the customer's needs (ask closed and open-ended questions).
- Present a solution for the customer to take home today.
- Listen for and resolve any issues or concerns.
- End with a fond farewell and an invitation to return.

The interviewer would like to know what your experience has been with their company. Of course, your response should remain positive. If you did not have a great customer service experience with Apple, you can be honest but be sure to end on a positive note.

Written by Rachelle Enns on September 1st, 2021

Entry Level

"Thankfully, my Apple devices have always worked seamlessly. I like that you have various support methods and I hear that the wait time is quite short."

Written by Rachelle Enns on September 1st, 2021

Answer Example

"I have heard many excellent things about Apple customer service. Personally, I have had three amazing experiences and one average one which was a one-off. I had called a few times after receiving error codes that I was unable to figure out on my own. The wait time was short and the agent, knowledgeable and energetic."

Written by Rachelle Enns on September 1st, 2021

10.   At Apple we always think of the customer first. What are the top 3 ways that we can ensure consumer satisfaction?

How to Answer

When it comes to Apple products and devices, the satisfaction of their customers is everything! These days, with reviews online, and the power of social media; the interviewer wants to know how you will ensure that customer satisfaction is a priority.

Written by Rachelle Enns on September 1st, 2021

Answer Example

"I feel that consumer satisfaction comes first from offering value. The product must be surprisingly high quality, be easy to use, and solve an essential problem for the customer. The other ways I ensure consumer satisfaction is through easy access to answers, and fast fulfillment. With Apple, I will ensure that every customer receives a solid overview of how to best use their new device. I will offer solutions by way of new and exciting application suggestions and shortcuts on their new devices."

Written by Rachelle Enns on September 1st, 2021

Experienced

"There are many ways to ensure consumer satisfaction; however, I feel that the 3 top ways to ensure customer satisfaction are through top-notch service, excellent follow-up, and consistently providing a product that solves a specific and important everyday need. Apple checks all of these boxes; whether it be with your great customer service training or the multiple resources online for customers looking for tutorials on how to use their Apple device, or troubleshoot a small issue."

Written by Rachelle Enns on September 1st, 2021

11.   Sales performance is of utmost importance to Apple. How do you plan to contribute to our profitability?

How to Answer

Talk to the interviewer about your sales targets, results, and contributions in the past. Be sure to highlight your biggest wins and talk about the ways you will bring the same performance to Apple if hired. This question is an excellent opportunity for you to inquire about sales goals and expectations.

Written by Rachelle Enns on September 1st, 2021

Answer Example

"I plan to contribute to your profitability through hard work, tenacity, and paying close attention to the needs of my customers. I have solid results in my most recent position and look forward to bringing these same successes to Apple. Could you share with me how you set daily, weekly, and monthly sales targets in this location?"

Written by Rachelle Enns on September 1st, 2021

Experienced

"I have a solid sales blueprint that I would be happy to walk through with you today. In this plan, I have prepared a 30, 60, and 90-day plan that includes how I will set out to make an immediate impact here. May I share it with you? I am a sales achiever with a proven history of exceeding my goals every month for the past three years."

Written by Rachelle Enns on September 1st, 2021

12.   How do you deal with distracting coworkers who stand in the way of your progress?

How to Answer

Even the most well-meaning coworkers can distract you from getting things done at work from time to time. The funny and entertaining coworkers who like to chat online and send YouTube videos are often the ones who can get in the way of your productivity if you let them. Talk to the interviewer about how you would respond in this situation. Showcase your ability to set professional boundaries, when needed.

Written by Rachelle Enns on September 1st, 2021

Answer Example

"I typically just set a kind, but clear, boundary and tell my coworker that I need to focus on my work at hand. I will sometimes offer an alternate time for a catch-up, over lunch for example. It is important for the sake of workplace culture to set aside time to be social with coworkers, so I usually just let them know when I'll be available for a quick break in the day."

Written by Rachelle Enns on September 1st, 2021

Experienced

"If I have a distracting co-worker, I will highlight the distraction right away while remaining kind. I feel it's always best to nip issues in the bud right away before they become out of control."

Written by Rachelle Enns on September 1st, 2021

13.   Do you feel performance should be rewarded over experience?

How to Answer

The interviewer would like to know your thoughts on being paid based on your work performance, versus being compensated solely on your years of experience. As the workforce landscape changes, more employees are requesting compensation based on delivered results. Think about how you would rather be compensated; tenure vs. results. Share your thoughts with the interviewer and support your answer with an example, if possible.

Written by Rachelle Enns on September 1st, 2021

Answer Example

"I feel that employees should be paid, and rewarded, based on their performance. A new employee will find motivation in being rewarded for performance, and it encourages healthy competition with tenured employees."

Written by Rachelle Enns on September 1st, 2021

Experienced

"As a manager of people myself, I feel that both performance and experience should be weighed when deciding compensation, pay increases, and promotions. You want to ensure that you compensate your highest performers appropriately but that their growth is stable and manageable in the long term. Could you share with me how Apple rewards stellar employee performance?"

Written by Rachelle Enns on September 1st, 2021

14.   Apple has some of the most loyal customers in the world. How would you define a loyal customer?

How to Answer

People are either iPhone or Android; PC or Mac. You will rarely find a techie who doesn't have a solid opinion one way or another. When Apple comes out with a new product, there are lineups and people camping outside overnight. Sometimes, customers line up for days. Now, that is customer loyalty! Discuss with the interviewer what customer loyalty means to you. Be sure to express your interest in fostering and guarding those fantastic client relationships that Apple has created over the years.

Written by Rachelle Enns on September 1st, 2021

Entry Level

"Apple products are known for being the best in the world. Your customers know that every release will be exciting and innovative. I would define a loyal customer by their willingness to pay a lot of money to have the latest and greatest technology, from a specific brand like Apple."

Written by Rachelle Enns on September 1st, 2021

Answer Example

"I know that when the iPhone X announcement came out, it became available to pre-order and sold out within minutes. Not many companies can say they sell out in the pre-order phase. It's incredible to see how loyal customers are to the Apple brand. I would define loyalty like that as blind faith. Your customers know they will love your product. Often, they don't ask questions; they hand over their money because they are keenly aware of the quality and guarantee that comes with investing in an Apple product."

Written by Rachelle Enns on September 1st, 2021

15.   What are Apple's primary values, and how do they align with your core values?

How to Answer

The interviewer is checking to see how much research you have done on Apple, before your interview. Because Apple is a world-renowned company, it should be easy for you to find information on its core values.

Here are some notes from Tim Cook, CEO of Apple:

- We believe that we're on the face of the Earth to make great products.
- We believe in the simple, not the complex.
- We believe that we need to own and control the primary technologies behind the products we make.
- We participate only in markets where we can make a significant contribution.
- We believe in saying no to thousands of projects so that we can really focus on the few that are truly important and meaningful to us.
- We believe in deep collaboration and cross-pollination of our groups, which allow us to innovate in a way that others cannot.
- We don't settle for anything less than excellence in every group in the company, and we have the self-honesty to admit when we're wrong and the courage to change.

Now, think about how these core values align with your professional mission. Keep your answer heartfelt and thoughtful.

Written by Rachelle Enns on September 1st, 2021

Answer Example

"I have read the core values and mission of Apple many times over. The one point that resonates deeply with me is that Apple believes in the simple, and not the complex. The simpler the product, the more people you will reach. Also, I appreciate that you do not settle for anything less than excellence. This mentality is one that brought me to graduating top of my class, and making the honor roll all through high school."

Written by Rachelle Enns on September 1st, 2021

Experienced

"Apple's core values are all-encompassing. The points that truly hit home for me were your belief in deep collaboration and participating only where you can make a significant contribution. It's important to me that I work in an industry I bring a passion for, so I can be highly engaged in every step of my career. I too believe in deep collaboration with my coworkers and clients alike. It's amazing what we can achieve when we work together."

Written by Rachelle Enns on September 1st, 2021

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