How do you make difficult decisions when you're in a leadership role?

Why the Interviewer Asks This Question
How to Answer
Pro Tip
1st Answer Example
2nd Answer Example

This will offer insights into your leadership style. Your approach has the potential to positively or negatively impact a business. They want to evaluate where you fall on the scale of being an asset versus a liability.

Making decisions under pressure will always be tough, especially when you have a team under you. As a leader, you are expected to make wise choices for the good of the team and the company. Express your thought process by explaining the factors you consider when making an important decision. Think about how you weigh the pros and cons. If you need to do further research or talk to a manager for a second opinion, explain why. The interviewer wants to understand your thought process to see if you would be a good fit for the team. List three different factors you consider when deciding.

Facing a difficult situation can feel overwhelming. Task paralysis is defined as feeling stuck when unsure how to navigate or tackle an overwhelming task. The first step to handling a difficult decision is by diving in. Gather information, determine a strategy, and begin.

"When making tough decisions, I first figure out who this affects, and what the repercussions are. Then, I research to see if someone has solved successfully this problem before. Leaning on previous cases from other leaders can be very helpful as a leader."

"With integrity, and trying to be as informed as possible utilizing all the resources at my disposal. Being a leader takes courage to navigate difficult challenges. When I'm in a leadership role, I trust myself, and act accordingly, keeping in mind those who've entrusted me with the job. I do my best, with empathy, humility, and confidence in my ability to do the right thing."