MockQuestions

American Express Mock Interview

To help you prepare for an American Express job interview, here are 35 interview questions and answer examples.

American Express was updated by on February 9th, 2022. Learn more here.

Question 1 of 35

How do you create a good work/life balance?

How well you manage your time will offer insights into how effective you'll be at your job. Not managing your morning well can cause you to be late to work. Not managing your workflow or projects can cause missed deadlines, or taking your work home with you. If you feel overwhelmed at work because of poor time management, you might bring more stress home from work, not sleep well, not perform at your best at work the next day. All important things to weigh when determining if you are a good fit for the position.

Next Question

35 American Express Interview Questions & Answers

Below is a list of our American Express interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • Behavioral

    1. How do you create a good work/life balance?

  • Behavioral

    2. What is the biggest risk you have taken in your career so far?

  • Behavioral

    3. Tell me about a time when you demonstrated you were trustworthy.

  • Behavioral

    4. How do you deal with stress?

  • Behavioral

    5. How would you handle a customer who was difficult to please?

  • Behavioral

    6. Tell me about a challenge you've experienced in life. How did you overcome it?

  • Behavioral

    7. How have you adapted to changes at your previous company?

  • Behavioral

    8. If you had unlimited funds, where would you travel?

  • Behavioral

    9. If your manager did something that annoyed you, how would you handle it?

  • Behavioral

    10. Tell me about a time when your supervisor criticized your work. How did you respond?

  • Behavioral

    11. How do you relate to people at work who are different from you?

  • Behavioral

    12. Tell me something about yourself that isn't on your resume or cover letter.

  • Behavioral

    13. What motivates you?

  • Behavioral

    14. How do you earn the respect of a new team when you start a new job?

  • Direct

    15. What question should I have asked but haven't yet?

  • Direct

    16. Do you have any questions for me?

  • Direct

    17. Are you willing to work overtime, nights, or weekends?

  • Discovery

    18. Explain to me something that you feel is complicated.

  • Discovery

    19. Why do you want to work for American Express?

  • Discovery

    20. What are you hoping to learn in this position at American Express?

  • Discovery

    21. What is your definition of teamwork?

  • Discovery

    22. Who inspires you?

  • Discovery

    23. Tell me about a time when you received excellent customer service.

  • Discovery

    24. Why are you the best candidate for us?

  • Discovery

    25. How would your former employer describe you?

  • Discovery

    26. How will you make a difference at American Express?

  • Leadership

    27. In a supervisory role, how do you motivate your team?

  • Leadership

    28. How would you address an employee who is underperforming?

  • Leadership

    29. How do you make difficult decisions when you're in a leadership role?

  • Leadership

    30. As a leader, what bothers you the most about your staff?

  • Leadership

    31. Tell me about an idea or change you implemented in your past job?

  • Leadership

    32. What does leadership mean to you?

  • Operational

    33. How do you manage your time?

  • Situational

    34. Tell me about a time when you had a conflict with a co-worker. How did you deal with it?

  • Situational

    35. Tell me about a time when you had to tailor a solution to a customer.