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Top 40 Aldi Interview Questions

What is your favorite item to purchase at Aldi because of its low price compared to competitors?
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Question 2 of 40
What makes our stores unique compared to other food markets?
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Start off by telling the interviewer that you need to have a quarter to get a shopping cart at Aldi! Aldi is unique in a variety of ways. You might also share: - Compared to other grocery stores in the United States, the stores are much smaller. - You need to bring your own shopping bags, or take cardboard from the aisles to use. - There are typically only 1-2 checkout lanes open on an average day. - The store is only open during busy shopping hours to keep its labor costs down. Be prepared to list 3-4 things that make Aldi unique!
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Question 3 of 40
Describe a time when you disliked company rules in your last job?
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"If I could change one decision the leadership team made regarding a rule, I would not have implemented the rule that says employees cannot put a lunch tote/lunch box in the fridge for space reasons because it makes it so much harder to find your own food in the fridge at lunch time resulting in a line at the refrigerator and less time to spend outside enjoying the sunshine."
The interviewer wants to hear that you are not a rule breaker, and you support the rules the company has put into place. Start off by telling the interviewer that you follow all of the company rules and are supportive of the leadership decisions the company makes regarding rules. After all, there had to be some logic to their professional decision! Next, think of an outside the box rule your company had that you simply would have made a different decision about. A sound example might be that company rule that says no insulated lunch boxes/totes can be put into the fridge because it takes up too much space. You might tell the interviewer, "If I could change one decision the leadership team made regarding a rule, I would not have implemented the rule that says employees cannot put a lunch tote/lunch box in the fridge for space reasons because it makes it so much harder to find your own food in the fridge at lunch time resulting in a line at the refrigerator and less time to spend outside enjoying the sunshine." This shows the interviewer that you respect decisions even when you recognize you would make different decisions sometimes.
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Question 4 of 40
Have you noticed our employees give excellent customer service, will you be able to do the same?
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Yes, they do! Start off by telling the interviewer that you know Aldi employees have great customer service, and you look forward to providing great customer service as well.
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Career Interviews at Aldi

Assistant Manager
Cashier
Shift Manager
Store Associate
Store Manager
Question 5 of 40
Do you need a job at Aldi or just working for fun?
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Question 6 of 40
What is your favorite food at Aldi?
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Question 7 of 40
What do you know about Aldi?
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Question 8 of 40
Tell me about your experience working in retail?
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Question 9 of 40
Do you prefer working in a team environment or alone?
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Question 10 of 40
What would you do if a coworker asked you to help you steal?
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Question 11 of 40
Why do you think you will like working at Aldi?
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Question 12 of 40
What is your best personal trait?
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Question 13 of 40
How would your references describe you?
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Question 14 of 40
Why do you feel you will be better suited for this job than the other applicants?
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Question 15 of 40
How often are you late for your responsibilities, such as school or work?
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Question 16 of 40
Do you have any friends or relatives that work at Aldi?
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Question 17 of 40
Tell me about a time when you had to be a leader. How was the outcome?
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Question 18 of 40
Why should we not hire you?
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Question 19 of 40
What are some of your weaknesses?
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Question 20 of 40
Name your three best qualities?
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Question 21 of 40
What do you believe makes Aldi a success and how will you continue to improve that aspect at the stores?
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Question 22 of 40
Why would you like to work at Aldi?
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Question 23 of 40
When was the last time you contributed to a team effort and what was your role?
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Question 24 of 40
How would you handle an irate customer that has screamed at you for three minutes straight?
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Question 25 of 40
What's your favorite meal to cook at home?
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Question 26 of 40
Where do you see yourself in five years?
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Question 27 of 40
How well do you handle customer complaints?
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Question 28 of 40
What is your philosophy on eating well?
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Question 29 of 40
If you could prepare and share a dinner with anyone, who would it be and what would you make?
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Question 30 of 40
Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
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Question 31 of 40
Have you ever called off from work before?
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Question 32 of 40
How would you deal with an angry customer while you were busy completing tasks?
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Question 33 of 40
Tell me about a time when you went above and beyond for customer service.
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Question 34 of 40
Do you have an interest in learning about the products we sell at Aldi?
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Question 35 of 40
Would you say you are a sociable person?
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Question 36 of 40
What do you know about the quality of products we sell?
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Question 37 of 40
Have you shopped at Aldi before?
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Question 38 of 40
How can I trust you not to steal?
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Question 39 of 40
How do you expect to make a difference at Aldi?
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Question 40 of 40
Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
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User-Submitted Interview Answers

Question 1 of 40
What is your favorite item to purchase at Aldi because of its low price compared to competitors?
User-Submitted Answers
1.
Food in general, It taste nice and is usually half the price compared to other stores.
2.
I have never shopped at Aldi.
3.
The fruit and vegetables. They're more fresh and almost completely all australian.
4.
Any of the products Aldi sell as all the products I have purchased in the past form Aldi have been of the highest quality and are always reasonably priced.
5.
I buy a lot of coffee from aldi, and also the fruit and veg are cheap... Oh and eggs.
6.
My favourite item is the pot noodles because its good value for what you get for it.
7.
Groceries because its value for money.
8.
I love pecan nuts and they are at a great price at just over 1.50. In other grocery stores they can be anything from 2.50 to 5.00!
9.
The fruit and veg is extremely low compared to competitors.
10.
Washing powder and liquid, its the equivalent or better then other leading brands. We dont buy it that often because it lasts us a fairly long time. My clothes and plates come up sparkling.
11.
Bread, the chicken boxes and milk and also the food for my little boy.
12.
I like to purchase toilet rolls because they are cheaper and softer.
13.
The chocolate, I love cheap chocolate and a aldi I found many that I enjoyed.
14.
There are a number of items including salmon, chicken breast and soya milk.
15.
Products such as cheese chocolates wine and snack foods.
Question 2 of 40
What makes our stores unique compared to other food markets?
User-Submitted Answers
1.
They have a hole different range of food that other supermarkets dont have there quite cheap also.
2.
Best product at best price, turn around at checkouts are fast, Competent and friendly staff, weekly specials, supports Irish food products and have won awards.
3.
Aldi has the same basic layout in all their stores, It offers cheaper prices, better staff wages, Special buys wice weekly and offers more of a variety in foreign foods.
4.
I honestly like the pay rate and the way the store is set out.
5.
Own brands, memebers of staff work extra hard as they have to multi task, cheaper product, simple.
6.
Aldi has revolutionised the retail sector in Ireland. Your stores all have the same general outline, and goods don't get swaped around. Your employees are paid above that of their counterparts in other grocery chains because they are expected to do more. Aldi does not advertise extensively like other stores. All of this means Aldi can pass on incredible savings to their customers.
7.
I am very impress that by the business model to prevent missing carts by entering a quarter for use.
8.
Simply but effective, the food is delicious and is presented well.
9.
The ability to supply quality product at a cheaper price point.
10.
Extremely low prices for the quality of the food you offer.
11.
I think at aldi the deals are very good and with other markets its hard for them to compare to you.
12.
Cheaper more efficient customer satisfaction based.
13.
Aldi provides high quality at have the cost of its competitors as well as delivering excellent customer service in a demanding retail environment.
14.
The layout does not change every few weeks so the customer is not confused as to where the products are. The prices are affordable for more people therefore more customers frequent the stores.
15.
I believe nobody else can offer the quality verses price any better and this is why Aldi win the awards they do today.
Question 3 of 40
Describe a time when you disliked company rules in your last job?
User-Submitted Answers
1.
I never really disliked any rules at my current job, I felt like they were all their for a good reason, mostly for safety of the staff and public.
2.
When I worked at KFC there was no real break sceheme, people would just leave at will and there was no real rule complying to help us.
3.
I havnt really disliked any thing about the rules of my last job rules are to be followed and thats what I do.
4.
Non compliance with apprenticeship.
5.
Managers had found a loophole that allowed them to tamper with payplan and the people actually making the company money were being penalized.
6.
I follow all rules and policy.
7.
I always followed company rules and policy.
8.
Required to stay until the store manager said, often requiring 14-15 hour shifts.
9.
Never rules are there for a reason.
10.
I disliked that I was working at a call center and had to wear uniform.
11.
I never had a problem with the company rules. I did what ever I suppose to do.
12.
Company rules are not to like or dislike. They are in place for a reason.
13.
There was never a time when I particulary disliked our companies rules. We had to be clean, keep up maintenance and efficient, I understand that these are neccessary for the running of the store and it is why I was getting paid.
14.
I dint like losing my break time if l was on a call but sometimes you have to do it to make sure the client is happy.
15.
I did not like not being paid any holiday pay by employer I worked for in construction compay I never missed any days worked long hours .
Question 4 of 40
Have you noticed our employees give excellent customer service, will you be able to do the same?
User-Submitted Answers
1.
I definitely believe I would able to... One of my favorite parts of my last job were axtually the customers.
2.
I have always worked with people and believe I have the ability to give excellent customer service.
3.
I have. Every week my mother and I shop at Aldi and there has never been an occasion where your employes have failed to provide excellent customer service. They are always available to answer any queries or questions. If I should be successful I feel I would be more than capable of meeting your high standards of customer service. I have vast experience in dealing with the public and have been complemented on several occasions for my excellent communication skills and helpful nature.
4.
I'm very impressed with Aldi employees and the store managers as I once had a complaint of some very though meat and I have to say that the way my situation was handled was very very impressive indeed. I would continue this type of customer service as it means that the customer will more than likely eventually spend more money within the store.
5.
Of course, I always do my best to keep customers happy.
6.
Yes, and I have won awards in previous emplolyement for excellent customer service.
7.
I have noticed that, they never serve you without a smile and a greeting, and its become my seond nature from my job to do the same, customers expect no less and neither should they.
8.
Yes, whenever I am in Aldi everyone is always very polite and I think I would be able to do the same because I have good manors and I am confident around people.
9.
Yes all staff offer great customer service. This is very important as it attracts customers to use the store again. I always offer excellent customer service and I am willing to go the extra mile to please.
10.
In most cases yes. I certainly would be able to achieve the same if not more.
11.
Yes I have noticed. Whilst at Sainsbury we go through training called making the customers matter which helps. Enable you to go the extra mile for a customer.
12.
Of course I will do my best I am very friendly person.
13.
Yes I have notices this, they are really speedy with their hands and I will always give it my all and I have excellent hand I co origination.
14.
YES I do believe ied be able to give excellent customer service this was favourite part of my last job.
15.
All employees give excellent customer service because of their commitment to Aldi. I believe I would be able to do the same.
Question 5 of 40
Do you need a job at Aldi or just working for fun?
User-Submitted Answers
1.
I need a job at aldi. I am a student and I am looking to begin driving so need the money to save up for a car and to pay for my driving lessons, I also need to pay off my holiday I have booked. However I do enjoy working and without a job I think I would get bored.
2.
I definitely need a job at aldis.
3.
A little bit of both, I enjoy working in a fast paced environment meeting new and helping customers, I am also beginning to venture into the adult world of responsibility, and having a stable job is the best route for me to take.
4.
I would like a job at Aldi because I am passionate about working and I never like staying still.
5.
I most certainly need a job at aldi! I want to be the best person I can be and I feel Aldi can help me achieve this goal. Working for Aldi would give me steady employment that would allow me to become independent.
6.
I need a job at aldi.
7.
I think it would be a great to work in Aldi to gain experience and have fun.
8.
I would like a job that is challenging and rewarding, not just a job but a career. Fun in the workplace creates engagement and engaged employees are more productive and less costly.
9.
I dont work for fun. I work to support my son and myself to give him the life he deserves.
10.
I would love a job at Aldi, I think it would be a great challenge and rewarding.
11.
I desperately need a job, I have never been fully unemployed before, and have a family to support. I am on a very low income and need to pay all my bills off.
12.
I would love to work at aldi part time until I could find an apprenticeship but that takes months.
13.
There are things that I do need the job to be able to do for example driving lessons and to help my mum with the rent and to pay my phone bill but it would also be nice to have something to het up for in throttning so a little bit of both.
14.
I am not just looking for another pay check im looking for a company that can help me as an individual grow in the retail industry hopefully in trainee manager to begin with im prepared to work hard .
15.
Aldi employ only the best and I believe I can contribute to that ethos.
Question 6 of 40
What is your favorite food at Aldi?
User-Submitted Answers
1.
The Museli Bars or potato salad! So nice!
2.
Scottish Salmon and Frankfurters.
3.
Fruit mostly I like aldi water.
4.
Fruit and veg are really good and I enjoy the Luxury truffles at Christmas.
5.
My favorite food at Aldi is the peach nonfat peach yogurt from healthy and fit line.
6.
The fresh fruits and peppers.
7.
I like the Simply Nature line of products.
8.
My favourite food would be your pizzas, your pork products and your bbq coated nuts!
9.
The fruit and/or vegetables! I also had an amazing steak!
10.
Wedgesband sour chive cream dip. Also lamb and the everyday essential chicken breast.
11.
Deffinately the four cheese pizzas me and my family have a pizza night every Saturday and we all take a trip to Aldis to pick our pizza up.
12.
There meat as it is very good value at a very low price compared to competitors.
13.
The smoothie I have mentioned before is very good. I also recently purchased the smoked mackerel and really enjoyed it.
14.
There is to many to choose from as you carry such a great range of products ranging from fresh fruits and vegetables to raw meats and frozen foods to cheese and ham to bread. All foods at Aldi are of great quality and value.
15.
I love so many of the foods from Aldi and I especially love the low prices. It is so hard to pick one favourite food as I have so many favourite Aldi foods from chocolate to ice cream to cheese and ham to raw meat to frozen food.
Question 7 of 40
What do you know about Aldi?
User-Submitted Answers
1.
Discount supermarket based from Germany.
2.
I know that it is a german supermarket that sells groceries and other things.
3.
Aldi opened its first store nearly 100 years ago in Germany and has since expanded to 8000 worldwide. 90 stores are currently in Ireland. Aldi is leading in staff wages and believes in paying their staff more for hard work.
4.
It a grocery store that sell food of quality and a good price.
5.
I know that you sell mostly your own brands, special buys thurdays and sundays, all stores are laid out the same, with a specific order, breakfast stuff first, customers pack away from the tills, three bar codes on all products, codes need to be learnt for the fresh produce.
6.
I know that Aldi is a fast growing company which emphasizes on efficiency and quality. Having exclusive brands is an example.
7.
Give the best prices so people can afford great food and great customer service.
8.
Its is a expanding company with good job securiuty.
9.
I know that this is the best grocery store one of the few stores that has affordable prices.
10.
All I know is Aldi products come from Germany.
11.
I know that it is a fast growing retail store that brings quality products to consumers for a fair price.
12.
Global German founded company in 1913. Opened up your first stores in Ireland in 1999. 4,000 stores worldwide. You have won 10 awards for your Irish own brands across your meats and dairy produce. Known for your efficiency and excellent dicount prices. Unique business model, providing efficiency, cutting down unessecary costs on operations so you can provide customers the highest quality products at the lowest prices.
13.
I know its short for the Albrecht discount, and they sell around 1,400 different products that get stocked by the employees daily. I know they sell high quality products at low prices, and they save time and therefore money by having the cart return system that they have. Moreover, I know they save on energy and are very green!
14.
That the food is very good and there are a lot of great deals here at aldi.
15.
That it was founded in Germany and offers great product with low prices. Slogan switch save celebrate.
Question 8 of 40
Tell me about your experience working in retail?
User-Submitted Answers
1.
I once worked in a shop as a volunteer it is my only experience in retail but I learnt quite alot.
2.
Ive had vast experience in retail. I've experince what its like taking Thousands of pounds a day and all that comes with it, with the hard working hours, constantly on the go, orgarnising- pushing sales, smashing target, to scrapping to make 1000 a day when maximising sales were key and serivce had to be expectional. Ive done all sorts managering teams/shopfloor/store, stock taking, delvieries, merchandising/ paper work/ cash handling.
3.
I've had many experiences in the past in retail, I'm currently working for a clothes store, and I have worked in convenience stores which were challenging but the customers made the job rewarding.
4.
I've been working in the retail sector for some time now and to-date I've learn't that no two days are the same. The Particular sector that I'm evolved in at the moment is seeing some big changes with regards to peoples circumstances and attitudes. However I like the challenge and I can't ever see myself working in any other sector other than retail as I like to work with people and to get a job completed in a timely and proficient manner.
5.
I have work in clubs and bar for many year I love to meet different types of people. You learn so much.
6.
I have learned a lot I study every position and make sure I know how to do it.
7.
I have worked in clothing and fast food retail. I have an understanding of for a business to work you need to control factors like controling labor depending on daily hourly sales targets.
8.
I have years of experience in the food industry which requires the sale of product to a consumer.
9.
I worked in retail when I was 16 part time in school. I was a stock assistant and my duty was to rotate stock, put out new stock.
10.
Whilst working at Argos my role was to work as part of a team in a friendly atlmospherev.
11.
Ive had almost 6 years working in retail and working with people. Its my passion. I really love working with other people.
12.
I have worked in retail or customer service nearly all of my working like. Beginning in Pharmacy also working in food stores.
13.
I worked at bowlplex and it taught me a lot about handling customers.
14.
I love working in retail worked in super value as shop assistant and butcher deli assistant and shop floor. I also worked in Dunnes stores drapery department working in stores and shop floor I also worked in retail in Moore and Wilson WELLINGTON Newzealand WORKING on checkouts produce and deli counter and pre packed meat department Also WORKED IN SPAR DOING SAME AS ABOVE AND MORE
15.
My experience working in retail was rewarding because I had a direct input into why customers came back time and again for their groceries etc.
Question 9 of 40
Do you prefer working in a team environment or alone?
User-Submitted Answers
1.
I dont mind I have worked as both in the past.
2.
Either I can adapt to either siutaions, I can give orders and am happy to take them, working alone means I would have to prioritize and work faster.
3.
I prefer to work in a team environment, I work better with people and will always help as much as I can, but also can work alone.
4.
I like been a member of a team I also like leading a team if everyone does what there supposed to do life is much easier for everyone in the team.
5.
If I had to choose, I would prefer a team environment. However I can adapt to either.
6.
Team. All things cannot be done alone.
7.
I like both but if I had to choose I would say alone, I like to be focused on what I am doing and get it done as efficiently as possible.
8.
I would much rather work in a team but I can work on my own initiative.
9.
I prefer working alone if I am confident I have the ability to meet the time scale of the job. However I enjoy working as a team as it is scientificily proven workers achieve so much more in groups than on their own.
10.
Definitely in a team! Everyone brings certain traits and qualities to the team, and I like seeing what they are and adding my own to the team!
11.
I can work as individual I can work without reassurance but working as a team so much more can be archived together.
12.
Work really well in a team but can work alone if needed.
13.
I work well independantly as well as on a team. I like both.
14.
I honestly do not mind. I like working with people as this creates a nice working environment, however I do enjoy working on my own in order for me to get my work done.
15.
I prefer working with the team as you can achieve more when more people are involved.
Question 10 of 40
What would you do if a coworker asked you to help you steal?
User-Submitted Answers
1.
Report it to a manger, and say no.
2.
I would inform my manager immediatley.
3.
Report immediately to a member of management if not area manager. Shoplifting is just not torrelated.
4.
Report the to the management.
5.
I would go to my supervisor or manager immediately.
6.
Say no and tell manager.
7.
Terminate his contract on the spot.
8.
Report to management.
9.
Say no and report the incident to a manager privately.
10.
I would tell them that it was very foolish and if they didnt listen I would have to inform the manager.
11.
Report the co-worker to prevent any harm to the company.
12.
I would refuse and keep an eye on that co worker and go to my manager straight away.
13.
I would definitely NOT do it, and report them to the boss.
14.
I would say no and would report it to the manager.
15.
Refuse and talk to the co worker as to why they would want to do that. If necessary report the coworker.
Question 11 of 40
Why do you think you will like working at Aldi?
User-Submitted Answers
1.
I believe I would enjoy working at aldi, because I like working with lots of different members of the pubic.
2.
It seems a very nice enviroment to work in.
3.
I think that the brand is very honest, espically in this climate people want to feel comfortable parting with there money and Aldi gives affordable and quality products throughout the store and when the products you know are selling quality you feel happy in yourself.
4.
Ive heard from ex employees that its a great store to work in as long as you work hard.
5.
Its fast moving and I know that I will never stop.
6.
Working as part of a team, meeting targets and giving the best I can to represent the company well.
7.
They seem to care about their employees and customers.
8.
I like to be busy, I constantly like to be doing something and I understand the role entails you to be constantly on the go, I like to physically and mentally doing somethibng constantly.
9.
I think I will like the quick pace and busy atmosphere, as well as my coworkers working hard alongside me, too!
10.
Because I love working in his type of industry and I would love to work in the most popular retail store.
11.
Because I like a challenge and I believe working at aldi I would be set many challenges.
12.
I enjoy working with the public very much and the store products excite me.
13.
BECAUSE I ENJOY a chalenge I AM VERY HARD WORKING NOT AFRAID OF HARD WORK . I always like something to do . Iam friendly and enjoy providing excellent customer service.
14.
Friendly employees. Great environment and workplace.
15.
Aldi have a very approachable culture and encourage staff to perform at their best.
Question 12 of 40
What is your best personal trait?
User-Submitted Answers
1.
I am a friendly person, so it is easy for people to approach me. And I am always happy to help anyone out.
2.
Why do you think you will like working at aldi?
3.
My attention to detail in completing any tasks undertaken.
4.
I like been under pressure and then at the end of the day knowing that youve completed something out of your comfort zone.
5.
Communication, I believe it is key to work customers, with all levels of staffing and suppliers.
6.
My best personal trait is my friendliness because I can always make a person feel comfortable around me. I always have a big smile on my face.
7.
Working with people.
8.
Hard working, I always have to be doing something I can't just hang around, I also like working on my own initiative.
9.
I am a hard worker, I always have been. I believe this is an excellent trait to possess as anything can be achieved through hard work.
10.
Experience of managing or leading others.
11.
I am very hard working and organized in all aspects of my work, from my desk to whatever task I am given.
12.
I feel my best personal trait is my empathy. I understand people very easily, and always try to help where I can.
13.
I have empathy and I work to learn new things outside of work.
14.
My best personal trait is I am very critical where detail is concerned.
15.
I am friendly, easy to talk to but also a good listener.
Question 13 of 40
How would your references describe you?
User-Submitted Answers
1.
Down to earth, loyal, respectable.
2.
Consistent, respectable, down to earth.
3.
Exact im hard working loyal, so willing to try new things learn, progress what on what I already no, strive to be that one bit better.
4.
Down to earth, respectful and hard working.
5.
As a very out going person who can work on my own and can work with a team.
6.
As a fast leaner and helps everybody achieve their requirements and great people person.
7.
They would describe me as a friendly, polite, helpful and great to be with.
8.
Hard working, reliable, confident, productive.
9.
A strong leader who is not afraid of hard work.
10.
Hard working, efficient, completely committed and helpful.
11.
Hardworking, easy to talk to, helpful and punctual.
12.
They would most likely say I was a confident out going person who was trust worthy and punctual.
13.
Never had problem at work before so my references will be great.
14.
Hardworking, problem solving, puntual and attention to detail.
15.
Dependable, responsible, friendly, and a hard worker.
Question 14 of 40
Why do you feel you will be better suited for this job than the other applicants?
User-Submitted Answers
1.
I feel as though I have the right skills to benefit the company. Had experience in similuar job roles from stocking to customer service. I'm loyal and can uphold the company standards.
2.
Because I enjoy a challaenge, I am very hard working, I like having something to do always i'm not afraid of hard work. I am friendly and enjoy providing excellent customer service, i'm always punctual, and loyal, and flexible.
3.
Because I feel I have the right skills to benefit this company , and I'm very hard working I never scare of hard work, and also I'm loyal and punctual and my main goal is to satisfy customers needs.
4.
Because I am self driving, hardworking, punctual, honest, a good teem player and can adapt to the sitution.
5.
I am very hard working, approachable, and I can use my own initiave and I am fexible.
6.
Because a have had plenty of experience on retail and most of my jobs that I had in the past have required to supervise others on daily basis.
7.
I believe I already have the basis to work and progress in retail. I can adapt these skills accordingly to the Aldi way of doing things.
8.
I am great with customer service, dealing with stressful and demanding situations.
9.
I am dedicated to great service and have a passion for what I do.
10.
I feel better suited because of the experience I have. I know what it takes to make a grocery store run efficiently as well as maintaining outstanding customer service skills!
11.
Because I have lots of experience and I have excellent customer service skills.
12.
Because I believe I can bring something different to this job role than anyone else.
13.
I know l will work hard be on time. I am free to work any hours and have no child responsibilities. I want to see how much l can impress you.
14.
Because I can relate to the company logo and I already have experience with the general public.
15.
I am better suited for this job because I see myself making a career with Aldi.
Question 15 of 40
How often are you late for your responsibilities, such as school or work?
User-Submitted Answers
1.
Never, being late I see is a bad example, if you show you are late other people will think its ok to be late, and that's when standards drop. Timing is key and important.
2.
Never late its a bad example to show.
3.
Ive never been late for anything.
4.
Not often, if ever. Better to be too early then late.
5.
I am a very good time keeper and arrive early to start work promptly.
6.
Its actually something I am very paranoid about. I always set my alarm hours and hours before I need to be up, and always make sure I am early for anythign I have to do by 20 minutes incase I ever get held up.
7.
Not that often but if I am its mainly because I have to catch a bus.
8.
Always strive not to be late. I like to give myself time to arrive early and give myself time to be composed and not stressed when l start work.
9.
Aldi was awarded grocer of the year award and the company logo is spend a little live a lot and the company is based in germany.
10.
I always strive to be early or on time with my responsibilities.
11.
Very rare and only am if there is unusual traffic problems on the way but I would always call and advise colleagues.
12.
Never. I will leave with 30mins to spare just in case I break down or get a puncture.
13.
Next to never, unless something unavoidable happens.
14.
I never late. I am always on time as lateness is very unprofessional and rude.
15.
Almost never.. I am always early, so I am never late.
Question 16 of 40
Do you have any friends or relatives that work at Aldi?
User-Submitted Answers
1.
No, friends or family work for aldi.
2.
Can relitives work at the same Aldo store?
3.
No, none of my family or friends work for ALDI.
4.
I have one friend that is a a store manager trainee.
5.
I do not have friends or relatives working for Aldi.
6.
Yes, a friend of mine worked in an Aldi store for a couple of years after high school.
7.
No I have no friends or family that work for aldi.
8.
I think I have one old co-worker from McDonalds that at least used to work at Aldi.
9.
No, no friends or family.
10.
I have a family friend that works at aldi in Ballarat.
11.
No, although my sister in law did apply for a managers position.
12.
No. Stores are just opening in South australia.
13.
I have a friend who use to work as an assistant store manager.
14.
I do not have any friends or relatives employed by ALDI
15.
No I no have any friends or relatives working at Aldi.
Question 17 of 40
Tell me about a time when you had to be a leader. How was the outcome?
User-Submitted Answers
1.
I was left in charge of running the floor at McDonalds while the manager counted some drawers. I had to make sure all the food was made correctly and handed out in timely fashion. I handled it well even when we got busy but knew when to ask for help before becoming overwhelmed.;
2.
While I was a customer service supervisor I always made sure I had no line to prevent that I would help cashiers bag.
3.
When we were on this training there was 6 girls on each table so I was the leader to ask questions and we did very well.
4.
I was assigned leader when my manager was banking the money, keeping everything running efficiently and dealing with any problems instantly.
5.
I have always assumed a leadership role and am very comfortable doing it. I have no problems with delegation and getting people to follow my lead.
6.
I had to organise a film shoot as I was a director. I was very fair in handing out job duties, and kept on a good atmoshphere amongst our team and listened to everyones wants for the films which everyone appreciated and delt out tasks.
7.
When my boss was on vacation, I was in charge of picking up the money each day and depositing it in the bank. I believe I worked well with my co workers to switch out money for bigger bills, providing them with change, et cetera. Everything flowed smoothly.
8.
When I was at placement at college I had to supervise some of the children by myself and at first I felt nervous because I was scared because I thought something could have happened to them but once I knew what I was doing I was absolutely fine.
9.
I had to take over as leader of a small family business when the owners went oversees. I had to train new staff and achieve finished product to a deadline. Worked long hours but got the job done to complete customer satisfaction.
10.
I was captain for my cricket at school the outcome was goog.
11.
I had to be the salon manager at college and it was brilliant. I had to make sure that the salon looked professional and introduce clients to their therapist and make sure that the salon was up to standards and to stock checks on towels oils and creams and make sure that everything was ready to be used and in date and it was brilliant I loved it.
12.
I was left in charge of 4 carpenters assembling timber frame houses . I had to make sure quality work was done by all members of carpentry team .I Handled it well even when we got busy but knew to ask for help before becoming overwhelmed.
13.
A customer had came in to pick up her ring from being repaired. We send jewelry off to a repair company to be fixed. Upon looking at her ring the customer had noticed that some of her diamonds had been smashed in. The jewelry coordinator was off for the day, and the manager on duty was unsure how to deal with the issue. So, ultimately is was up to me to call the repair company as well as ensuring the customer that her ring would be as good as new.
14.
The shift supervisor was ill and I had to lead the shift hand over meeting. All the required information was passed on and production continued.
15.
Last year I organised a Douglas Macmillan coffee morning. We had a bake off, tombola, other competitions and buffet. So I needed to make sure everybody was clear what food they needed to bring in for the buffet and make sure this was distributed equally whilst making sure nothing was duplicated. For the tombola I contacted all our suppliers and asked for donations as it was for charity and for the bake off I listed the entries and invited managers from other areas of the business to come and judge the competition for us. I feel the day went fantastically well and we raised quite a bit for the cause.
Question 18 of 40
Why should we not hire you?
User-Submitted Answers
1.
You should not hire me if you want to lose out on an honest hard working self motivated member of staff.
2.
I am a friendly person and I love to have a chat with customers.
3.
Because I am well organised, give 110% can lead from the front, I have great attention to detail, and I have great people skills.
4.
If you don't want a successful business.
5.
I cannot see a reason why.
6.
External hires may not integrate well in a management position.
7.
If you do not value hard work an dedication, then you should not hire me.
8.
You have no reason to not hire me, I believe my qualities and characterisitcs would be an asset to the company.
9.
Because I am an excellent worker and am very dependable. I would be a great asset to the aldi team.
10.
You should hire me as I have years of retail and customer service and experience and good experience in a supermarket environment.
11.
Because although I can work hard under pressure I can also work well in a team because I am a good at motivating others but I can also work well independently.
12.
Well I think I have the right skills and abilities for this job so I would not recommend not hiring me.
13.
YOU should not hire me if you intend on loosing a hard worker friendly honest reliable employee.
14.
If you do not hire me the company will be losing out on a very enthusiastic, loyal and hardworking individual.
15.
No reason at all you should I believe I am the best candidate for this job and willing to give it my all.
Question 19 of 40
What are some of your weaknesses?
User-Submitted Answers
1.
I dont believe I have any weakness I always put 110% into every thing I do.
2.
I always see room for improvement.
3.
I have to finish what I started and have to have everything clean.
4.
Getting disappointed when things are not done properly.
5.
I struggle sometimes with communicating with equivilents who are deliberately not pulling there weight. Especially when it has an effect on the task I am doing.
6.
I put 110% into everything I do but always see room for improvement.
7.
I tend to be a perfectionist and expect the same from others.
8.
I can come across as a shy person when you first meet me however once I know you I will be very outgoing.
9.
Not many weaknesses that l can recall. Doubting myself that l could be a leader would be one. I know that l am capable but tend to doubt myself sometimes.
10.
My weaknesses in the work place are that for personal reasons I find being around intoxicated people to be uncomfortable and it sometimes can take me a while to understand the concept of how to do something but I will always get there in the end.
11.
I dont have any weaknesses I give 120 percent in everything I do I feel ald would benifit greatly from someone like me.
12.
Not being able to say no, wanting to complete a task even if it meant working over.
13.
A lot of people will say that I talk to much and can be loud when in group conversations.
14.
Can come across aggressive at times, can expect too much from people.
15.
I tend to take on taskes that could easily be deligated to others. Althugh I have never missed a deadline. I am now more confident in assigning work to others.
Question 20 of 40
Name your three best qualities?
User-Submitted Answers
1.
Assertive, loyal and kind.
2.
Hardworking honest and very patient.
3.
Confident, caring, leader.
4.
Hard working friendly and quick learner.
5.
I am a team player. I am a peoples person I really enjoy meeting and working with new people and a bit of a perfectionist I like to have everyting done right.
6.
Highly motivated, loyal, friendly.
7.
Quick and efficient worker, good communicator and flexible.
8.
Reliable hard working self motivated.
9.
Honest reliable approachable.
10.
Hard working. Adaptability. Persistence.
11.
Working in a team with other people, working independently and meeting and greeting new people.
12.
Excellent customer service, Hardworking and an ecellent team member.
13.
I am hardworking. Enthuastic and work well as part of a team.
14.
I am always smiling. I am enthusiastic and always read to learn to things. I work well as a team but can also use my own initiative when needed. I am a hard worker.
15.
My time management skills, my ability to deal with customers and my eagerness to learn new skills in the work place.
Question 21 of 40
What do you believe makes Aldi a success and how will you continue to improve that aspect at the stores?
User-Submitted Answers
1.
Excellent customer service and will focus on customer needs.
2.
Because there products are good quality and affordable, and I can give good customer service.
3.
I believe Aldi is a success through hard working staff, great quality products and excellent customer service.
4.
Great service. Great prices. Great people. I will work to uphold all Aldi values and policies.
5.
You run on efficiency being able to give customers low prices, you dont need to over staff when you pay your employees a very high wage to keep up this efficiency. I am very fast, and efficient.
6.
Their great prices and friendly and knowledgable staff.
7.
Their excellent customer service and low prices, I will give brilliant customer service and help to all the customers.
8.
I think aldi is successful because if it cheaper than its competitors and I would continue to improve aspect of the stores by offering great customer service skills and keeping the work space clean and tidy.
9.
I think the food and the prices of the food because you can get very good deals at aldi.
10.
Hardworking staff, good management and teamwork. I believe I could contribute to the success by carrying out all tasks to my best ability, having excellent customer service and being a hard worker.
11.
Cheaper prices, clean organised stores, efficient customer service. Keeping things as basic and easy as you can for shoppers. And national pricing. I would continue to improve it with excellent customer service, speed and accuracy and bring a great work ethic.
12.
The low prices bring people in, help customers as much as I can.
13.
Also cares about their colleagues they believe on higher wages as their colleagues deserve it. If colleges are happy the team will work more efficiently.
14.
I was given the opportunity to be creative in leading throughout.
15.
You are customer focused. You always have unique offers and always are customer focused. I would continue this by making the customer my number one priority.
Question 22 of 40
Why would you like to work at Aldi?
User-Submitted Answers
1.
It seems like a very good place to work and would like the oppurtunity to try this for myself.
2.
Good work opportunity and benefits and room for advancement.
3.
Seems like a good work environment, I like how there would always be something to do, and you offer great benefits and employment opportunitirs.
4.
I hrard it was a great company yo work for, flexible with your availabulity, grwat opportunities and benefits, good pay.
5.
I know that I can provide outstanding customer service with outgoing and people friendly attitude.
6.
I would love to work at aldi because I would like a better life for myself and I know at aldi il be able to do that. I am a great team player and hard worker and I no at aldi you have to be a hard worker.
7.
Seems like a good place to work and I would like a chance at this opportunity.
8.
I would like to work for Aldi because I think the work would really suit me. I thrive in a fast paced working environment. I work well in team situations and I enjoy working under my own initiative also.
9.
Great discount retailer with good carrier development and rewards.
10.
It seems like a very good place to work and I would like the opportunity to try this for myself.
11.
Expanding company with job security.
12.
I know I am the best candidate for the job I have cashier experience excellent customer service.
13.
Because I love Aldy products and they are cheaper than any other store.
14.
I would to work for aldi as I believe I am ideal candidate to work for the company as I believethe stores philosophy relates to my work ethic of hard work, producitivity and efficiency being paramount to a stores success.
15.
I feel as thou I would be challenged every day I like meeting new people and helping them out customer service is my number one priority.
Question 23 of 40
When was the last time you contributed to a team effort and what was your role?
User-Submitted Answers
1.
I have done a lot of community service in my four years of high school which involved communication, enthusiasm, and drive.
2.
We had to sell so many phone by the end of the day and also sell so many modems so we divided the two teams one team doing phones the other modems, I sold the most phones.
3.
Playing in NCAA's Elite 8, my team had to stick together through a lot of tough times and rough patches, I encouraged and challenged my teammates to be the best they could be to make our team strong mentally and physically.
4.
One week ago I was the project manager for a house reverb.
5.
While I was working at frys the supervisor team had to make a decision on who will take customers and who will be giving out passwords.
6.
When I worked in Bentalls we had to do displays and moving shelves so I left what I was doing and went to help them.
7.
At topman just before christmas we had our biggest delivery. I was in charge of it. I had delegate roles and make sure we were on track to complete it on time according to the door to floor company target. It was the quickest we ever did a delivery and we had every item processed and on the shop floor before opening time.
8.
I am always working as a team at my current job as a dental nurse, assisting them demotivated allowing him to do his job efficiently.
9.
A few weeks ago I had to promote my school with other students, we had to give a talk on why other students should choose our school.
10.
I was in a team of five, where we were taking a research and we needed to finish at a certain time. As a leader I distributed responsibilities and we were able to finish by the set date.
11.
I contribute to a team effort every shift. Most of the time in a leadership role, but also in a support role.
12.
Last Monday when there was a shop order and I had to take it in with my colleagues and watch the shop floor for customers.
13.
Olympic torch relay - 2 staff down and much busier than expected. organised staff as efficiently as possible, tried to lessen the impact on customers and staff by working incredibly hard whilst keeping moral high amongst the team and customer service high.
14.
In my time at University I was apart of a make up and costume society. I was apart of the commitee under the role of Publicity Officer, as this was a brand new society, I had to build it from the ground up gaining new members and working with others on the commitee.
15.
I am currently on a team for class. We 3 major projects due strategy, accounting and masters project.
Question 24 of 40
How would you handle an irate customer that has screamed at you for three minutes straight?
User-Submitted Answers
1.
Listen into the problem, see if it can be resolved there and then if not call the duty manager.
2.
Ive dealt with thousands of irate customers all that needs to be done is listen to then and always remember the customer is alway right and try solve the issue calmy.
3.
I would ask them to keep their voice down and would try resolve the issue with them calmy, if this was not possible I would call on the manager.
4.
1. I listened carefully to what the customer had to say.2. I apologised and empathised with their situation.3. I confirmed my understanding of their concern.4. I took responsibility to resolve the issue.5. I offered a solution (plus alternatives if possible).6. I confirmed the customer was happy with this.7. I thanked the customer for raising the issue with me.8. I took immediate action to resolve the situation.9. I remained calm throughout the whole process.10. (If appropriate) the customer wrote in to my supervisor congratulating me on my efficiency.
5.
Ask the person to please come down and help the best way I can.
6.
Try and keep calm and sort out the situation, be polite, ask manager if the situation can't be solved.
7.
Keep calm and try to solve the problem.
8.
Ask if there is anything I can help with.
9.
I will wait till there done and find out what the situation is.
10.
Listen to the customer and try and calm the situation down to the best of my ability.
11.
I would remain calm and continue towards an acceptable resolution.
12.
I would listen and then refer them to the manager is they still want to complain.
13.
I would be apologizing profusely if they were that angry, and would hope a coworker would be there to support me.
14.
I would keep calm to not upset the customer even more, let them have their say and try to resolve the situation.
15.
Not much you can do but keep calm. Do not yell back and try to find the reason for the aggression and find a suitable solution. I might need to call on management help. Hopefully it would never get to 3 minutes.
Question 25 of 40
What's your favorite meal to cook at home?
User-Submitted Answers
1.
My favourite meal to cook would be vegetarian lasagne with fresh lasagne sheets, spinach, pumpkin, ricotta etc.
2.
Breakfast, as the kid's love a good fry.
3.
I love cooking home made meals, since my child has allergies I have to becareful.
4.
Roast Dinner, or a chicken tikka massalla.
5.
I I love to cook stir fries and healthy meals whenever possible.
6.
My favourite home cooked meal is homemade chicken and vegetable pie with sprouts and cabage and peas and roasters.
7.
Breakfast sandwiches. Hamburger buns, american cheese, an egg, and some friend ham.
8.
I like to come home and see what is in the cupboards this normally results in using up any fresh vegetables and making my own sauce.
9.
Steak, potatoes, brocolli. Who doesnt love steak!!
10.
T-bone steak with steamed potatoes served with red wine.
11.
Spanish tortilla, I usually do a massive one so I can share it with my friends.
12.
Currently its mince beef mixed with various veggies and serviced with rice and maybe a little bit of cheese.
13.
I nearly live of chicken stir fry which would have to be my favorite meal to cook at home.
14.
Oh - I love this question. I cook all the time. Right now I love to pick up a carton of mixed greens, and carrots and beef and make a stew and fall salad.
15.
My favorite meal to cook at home is definitely chicken alfredo!
Question 26 of 40
Where do you see yourself in five years?
User-Submitted Answers
1.
I see myself studying in a creative field, hopefully in special effects makeup.
2.
In a secure job bringing in good money settled down in a nice home with a small family.
3.
I see myself in a sucure job, hopefully with this company.
4.
Sitting where you are now.
5.
Store Manager In Aldi ( Newbridge).
6.
Hopefully in a secure job ready to settle down.
7.
I see myself being Married living in a house with my loving family. Thriving to be the best at what I Do.
8.
Working at Aldi, with my own house and a family.
9.
In 5 years time I would hope to have my own car, have my student loans paid off and leading a team of people.
10.
Either working in an elderly home or working in a nursery.
11.
Hopefully in a management role within the company.
12.
Hope fluky I ll out my hard work and it will pay off hopefully in 5year or later but I m happy at the moment.
13.
I See myself in management degree program studying in retail owning my own house out right.
14.
In a higher management position, or possible in a district management position at Aldi.
15.
Hopefully still here as a competant happy member of staff.
Question 27 of 40
How well do you handle customer complaints?
User-Submitted Answers
1.
Very well. I think it is really important to always listen and help the customer out as much as possible.
2.
Keep calm and talk polite and try solve the matter.
3.
Very well I love turing a complaining customer into a happy one.
4.
Listen to what the complaint is and try to resolve it always being polite and calm.
5.
Very well, its very important to listen and help the customer.
6.
I try and sort them out and solve problems as best as I can, I always try and have a no problem attitude, if a customer has a complaint then it's our duty to try and make it right.
7.
I feel that the customer should always leave the store feeling happy with the outcome of the particular complaint.
8.
I would say very well. Asking customers how I can best resolve the situation to their needs always works. The customer would be satisfied will remain loyal and recommend turn a positive into a negative.
9.
With Calm voice and do the best I can to settle the complaint.
10.
I like to listen to what the customer has to say and go from there every person is different.
11.
Very well I have to listen to the customer and see what I can do for the customer.
12.
Very well I just emphasize with the customer and deal with it efficiently always try for a replacement product over a full refund.
13.
Always ensure the customer is priority and try and sort any situations to the best of my ability.
14.
Listen to their complaints, apologize for misharps and then try to get the problem solved if I can, if not I report to the approporiate authority.
15.
As I am a very empatehtic person, I understand peoples needs and wants easily and can put myself in their shoes. I make sure I listen to the customers complaint intently, empathise and make sure the problem is rectified immediately.
Question 28 of 40
What is your philosophy on eating well?
User-Submitted Answers
1.
You made out of what you eat.
2.
You are what you eat.
3.
You should always eat well so you can live longer and be more healthy.
4.
I eat healthy, but do have my fatty foods once in awhile.
5.
I love food, and everything in moderation. My favourite food is fish.
6.
Eat healthy, but dont deny your tastebuds something you really want.
7.
You shouldnt hire me if you do not want a conscience hardworking, sociable team member working at aldi.
8.
I think it is good to maintain a well balanced diet because It is so good for you and your health.
9.
A big priority with me and l like the fact that Aldi has the heart foundation tick.
10.
Eat enough, eat healthy, and work hard should be enough to keep you fit.
11.
Healthy and as much organic as possible is the best medicine to stay helthy.
12.
I always try to eat a health and balanced diet and have participated in several diets over the years, what I have found is eating plenty of fruit and vegetables is the key.
13.
Eating well can be expensive unless you shop the aldi way.
14.
I believe everybody should eat well for their health and well-being. Especially if they have child, encouraging their child to continue eating healthy throughout their lives.
15.
Eating well is very important it provides your body with the right foods so that you can function properly throughout the day. Healthy foods release energy into the body slowly and when needed compared to fat and sugary foods which give an instant burst of energy.
Question 29 of 40
If you could prepare and share a dinner with anyone, who would it be and what would you make?
User-Submitted Answers
1.
I would prepare and share a dinner with eminem and I would make peri peri chicken wraps.
2.
It would be Kelly Brook. I'd prepare spaghetti and meatballs and would be very willing to recreate the restaurant scene from Lady.
3.
My dad, and we would have a bbq.
4.
I would prepare I dinner for velvet sky and I would make spagetti bolognaise.
5.
It would be my art teacher because she has thought so much and my dish would be Chicken Alfredo.
6.
I would like to cook for Simon Cowell and that would be couscous marinated salmon and steam vegetables.
7.
My father. He passed 10 years ago. I would prepare ribeye steaks on the grill with grilled corn and roasted red potatoes. Lemon meringue pie and iced tea.
8.
It would be Ryan gossling, and I would make a classic chicken tikka massala.
9.
I would probably make stuffed peppers! So many people have different ways of cooking that, and I like how my family does it, so I would share that meal! I would love to share a meal with a famous chef, perhaps Rachel Ray. She cooks meals quickly and they always look so delicious!
10.
Family and friends. Love to make a good lamb roast with all the trimmings and a scrumptious desserts.
11.
I would prepare and share a dinner with friends and family and it would be beef lasagne.
12.
I would make a Sunday lunch for all my family and friends, I love nothing more than getting everybody together and I Sunday dinner can sometimes be challenging but if done from scratch can be a very satisfying achievement.
13.
Lasagne would be my first choice with all my girlfriends.
14.
I would make my grandma breakfast for dinner. Her homemade bisquits and gravy (she is passed)
15.
I would make dinner for Victoria Beckham. Beans and eggs on toast.
Question 30 of 40
Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
User-Submitted Answers
1.
Yes, I believe customer service is the number one key to attracting other customers to come shopping again.
2.
Yes I have my friend is dyslexive I help them with there maths exam I was patient with them and gave them confidents to pass that exam.
3.
Yes, all new cashiers struggle most of the time and look confused I help them with any questions they need answer and master point of sell system.
4.
A crew member at mcdonalds was struggiling grasping a station. I worked with them all that lunch time, had patience with them and broke down the start the station into part learning. There confidence and performance improved and now they can work on the station by themselves.
5.
I helped mentor trainee staff at my job with college assignments and observations. Giving my knowledge and help.
6.
I oncve helped a colleague of mine who was struggling w.
7.
In my cafe we are constantly developing our associates to enhance guest experience and better the associate. I do coaching and immediate feedback.
8.
I write a personal blog which is mainly about weight loss, and problems I suffered growing up.
9.
By helping with my own experience where l can and showing easier and better ways to competently do their job.
10.
At slimming world, I helped my mum and she helped me and were both no longer fattys.
11.
Yes had carpenter apprentices working under me I had to motivate them and get the best from them while training them to a very high standard.
12.
Yes, I have. Part of a jewelry associates job is to sign customers up to credit cards. One of my coworkers was having a hard time getting people to sign people up, so I first taught her my way. And then later after she got the hang of it, I helped her find her own way of talking people into signing up to a credit card.
13.
I have always been involved with training people and pride myself in helping them achieve their goals wether it be by standing beside them on a production line or training them for a fork lift truck licence.
14.
Started a diet with a friend to help her lose weight. She done really well.
15.
As a leader I always support and encourage my team to achieve their goals and to improve their performance.
Question 31 of 40
Have you ever called off from work before?
User-Submitted Answers
1.
I only ever call in sick for work, when I feel I am unable to achieve my best. And because I am currently working with food, it would be not appropriate to work when unwell.
2.
Yes when my daughter was born.
3.
Yes I hurt my neck once before and had to take a few days off and hurt my leg in work and had to take one day off.
4.
Yes, however Only if there is an extreme emergency.
5.
I had to lead a dance group of young kids. These kids were knew to dancing so I was up for big challenge. However, from this experience I gained organisational skills and time management skills, I also learned on how to manage people.
6.
I will try to find the reason of problem and try to solve it and if I am unable to do this I will inform to the manager.
7.
I have 6 months experience working in retail. During this I have gained many new skills and also improve my previous skills.
8.
Yes, I have many years customer service experience and I love helping other people and fulfilling my job to its full potential.
9.
I would handle the situation myself calmly and understandingly. If the problem escalated into a much bigger problem I would inform management.
10.
An enthusiastic, polite, friendly, hardworking individual, that works well as part of a team and on my own initiative with a good sense of humour.
11.
I have a number of years experience in customer service and as well as priding myself in my work and helping others I also understand that it is imperative to always go that extra mile for customers and that customers are always put first. I always have a polite, friendly enthusiastic approach to customers.
12.
Had a customer witha security tagg left on their garment, I not only removed the tag but I apologised for their wasted time and went and asked the manager if there was anything else we could do for the customer, the customer received a free voucher fr next time they came to shop in the store.
13.
I think it's my inexperience and my fear of that inexperience. I'm not sure of what to expect out of my career, and I'm desperate to find something to grab onto.
14.
Your efficiency business model.
15.
They're still the same high quality but just at an affordable, low price.
Question 32 of 40
How would you deal with an angry customer while you were busy completing tasks?
User-Submitted Answers
1.
First I would ask them what was up and try and calm down the situation then try and help with the enquiry.
2.
I would try and calm the customer down from being angry and try the customer with his or hers promble in the best way I can.
3.
Customers should always be your main priority so I stop what I am doing or get someone else to take over from me and ask the customer what the problem is. I would be polite and ask what the problem is, When aware of the problem I would try to fix it, offer an alternative and sincerely apologise. A customer should never leave unhappy so I would always try to help them.
4.
Fine im used of it as most of my jobs have involved customer service.
5.
I would find a free member of staff that is able to help them with their problem.
6.
I would stop completeing my task for a moment and listen to the customers' problem.
7.
I would try to defuse the situation or call a manager.
8.
I will stop what I am doing and make sure and tend to customer needs.
9.
I would always listen to the customers issue and take my time to sort out the problem.
10.
I would find out what the guest was upset about and fix the problem.
11.
I would listen to their complaints and try to rectify it immediately, if I could not I would refer them to a manager.
12.
Try to find out the problem and then make a solution.
13.
I would stop what I was doing and listen to what they have to say, then I would deal with the customer in a calm way trying to calm the situation down as soon as possible.
14.
I would remain calm but if it was to start to get out of hand I would come to find the manager to inform them what was happening.
15.
I would listen and stop, what l was doing to give them my complete attention and try to talk to them in a calm manner to try and diffuse the situation as quickly as possible.
Question 33 of 40
Tell me about a time when you went above and beyond for customer service.
User-Submitted Answers
1.
I am always going above and beyond for customer service the needs of the customer should always be granted.
2.
When I was working at wal mart there was a disabled man, who couldnt get help from anyone, so I asked what he needed assistance with and he had a list of things that he needed and I shopped through the store and helped find all of the items without making the customer feel like he was a burden and I helped to check his items and helped him to his vehicle.
3.
I always go above and beyond. If your employees display poor customer service it reflects badly on the business as a whole, not just that one person.
4.
I would like to think I always go above and beyond when it comes to customer service I have always been very helpful and try to meet the needs of every customer.
5.
Iam always going above and beyond because customers always come first.
6.
A customer needed invoice from 3 years ago, I went to the basement and pulled each file invoice and made copies and emailed, mailed, and faxed each invoices.
7.
I would like to think that I always go the extra mile for customers. As a sales assistant I am representing the company, and by meeting customer expectations I make the company and myself proud.
8.
An elderly man needed help with the large amount of food he had ordered so I grabbed another coworker and helped him to his car with all his food.
9.
When a gentleman wanted to proposed to his girlfriend in the club I roped off a private booth and decorated it with balloons and flowers the gentleman was delighted and the answer was yes.
10.
The recent one was when the customer was needing further information regarding his package I went a head and searched the information he was required.
11.
I always go above and beyond for customer service, I put my all into maintain good public standard of care.
12.
I have delivered product to customers that have had problems with orders. I have paid out of pocket for a customer lunch when she realized she had left her wallet at work.
13.
Helped a woman with 6 crying kids and bags and told her to find a seat and I would take her order.
14.
I ordered a product we did not normally carry for a customer, and after steady communication, would continue to order that product and keep it in stock.
15.
Always do whatever it takes to make customer happy staying late or making fresh food.
Question 34 of 40
Do you have an interest in learning about the products we sell at Aldi?
User-Submitted Answers
1.
You need to know the product before you sell it.
2.
Yes. Having shopped at Aldi many times I have some knowledge of the products that you sell such as the Specially Selected range, however I would welcome the opportunity to learn more.
3.
Yes I do, although I have some knowledge of your stores and products I always welcome the opportunity to learn more. And if I do become employed here I think its essential that I have a vast knowledge of what I am selling.
4.
Oh definitely. I would like to be an expert.
5.
Yes I love learning about food and nutrition.
6.
Yes, I dont know much I know they are grown locally in Ireland so I would love to know more.
7.
Definitely! I would love to learn everything I can learn about the company!
8.
Of course it will be my job know everithing about aldi.
9.
Yeah, because they are mainly own branded which is why the prices are cheaper than other supermarkets.
10.
Yes I have a great interest in learning about fair trade products sold in aldi and what it take to transport and supply so many stores on deadline every week.
11.
To have an interest in the products sold at Aldi is advantageous to me because I am then able to understand what the customer wants.
12.
Yes I believe it is essential to this role to be interested in the products and to be able to sell them successfully.
13.
Yes I am always egar to learn more about a company that I work for.
14.
Yes of course. You can recommend to customers then.
15.
Yes I always like to know everything about my products in store.
Question 35 of 40
Would you say you are a sociable person?
User-Submitted Answers
1.
Yes I am very sociable. That is why I believe I would be a good fit for Aldis.
2.
Yes, I enjoy meeting new people and being friendly.
3.
Yes I am a sociable person I enjoy meeting new people and I believe I would fit in very well at Aldi.
4.
Very sociable, I enjoy spending time with customers and co-workers being as helpful as I can.
5.
I am a very sociable person, I enjoy working with the public.
6.
Yes definitely, you have to be when your serving customers at my job, ask them how they are, the item they have is nice. And you have to sociable with your collegues or work wont be a plce you want to be at.
7.
Yes. I enjoy talking with people and being around people. I also love meeting new people.
8.
Yes I will talk to anybody even if it is a simple good morning etc.
9.
I am a very friendly and confident person. I feel I have a lot to contribute to a team environment. I am outgoing and love to get on with people.
10.
Yes I am very sociable person love meeting people and love customer service role.
11.
Yes I am very sociable person love meeting people and love customer service role.
12.
I would say yes I am as id always be the first person to say hello and would always listen when a person is communicating with me.
13.
Yes I like to think I am approachable and friendly to customers and colleagues alike. I have many friends and have danced in a team for 16 years.
14.
I am within my work environment. With the long hours with dunnes stores I have not seen my old friends as much as I would have liked. Having said that, every store I have gone to I have created strong social bonds with my colleagues.
15.
Very sociable. I love to go to GAA games, meet with my friends and loved ones, and when I am working, I love to engage in coversation with customers.
Question 36 of 40
What do you know about the quality of products we sell?
User-Submitted Answers
1.
They're of highest standards and recnogized by the GFSI.
2.
Complies with the highest of food standards in Australia and is recongize by the GFSI.
3.
Good quality products at low prices.
4.
I know that aldis provides exclusive name brands that are not carried in other gorcery stores, providing quality at low affordable prices.
5.
Affordable and quailty.
6.
They compete to be the highest quality at the lowest price.
7.
Brilliant quality products for a good price compared to other supermarkets.
8.
You have worked nationally in Ireland with local farmers since you have set up business here. You have won awards for the high quality prudice you sell.
9.
Aldi have been awarded different awards for there braud product price range in all departments.
10.
The quality of products that you sell are the same as or better than the big supermarkets.
11.
I know you source quality products from suppliers at the best price, they have to be made responsibly and so that it is produced with respect for the environment and workers.
12.
Very high quality for less money than competitors.
13.
It is not bad quality of food because I shop in lidl.
14.
I know that part of the aldis way is high quality at a low price.
15.
I have tried various products and some are better than others but over all very good.
Question 37 of 40
Have you shopped at Aldi before?
User-Submitted Answers
1.
Yes. Ive grown up shopping at aldi.
2.
Yes on a regular basis.
3.
I shop at aldi a few times a week.
4.
Always and over the years they have always proven to be a lot better than other supermarkets.
5.
Yes several times always after pepper sauce and curry great deals bought electrical goods as well in aldi.
6.
Every major shop is done at Aldi unless it is midnight and they are not open. So at least once per month, sometimes more than that.
7.
Yes, very regularly. Lidl is the next option de[pending on traffic congestion at Aldi and then Tesco for some of the kids cereals that we just cant change their minds on.
8.
Yes, quite often. I especially rate the fruit and veg section.
9.
Yes, my family has shopped there for a number of years.
10.
Yes. Aldi offers quality brands and affordable prices.
11.
Yes I have, Aldi is a staple in my household. The mini chocolate bars quite often featured in my lunch box during school. My family relied on Aldi during tough financial times and helped us get through that period of our life.
12.
I have, I shop at aldi rather regularly. I enjoy reading through the catalogues to see what is coming the next week, and I love how much more affordable it is. I actually just a couple of days ago came to aldi first for shopping for live below the line next week, as we could get much more for a lower price without compromising on quality.
13.
Yes, atleast 2 times a week. The great prices help me save alot...
14.
Yes and continue to each week.
15.
No but I have read a lot about Aldi supermarkets I am very excited about shopping in a Aldi store as well as working in a Aldi store.
Question 38 of 40
How can I trust you not to steal?
User-Submitted Answers
1.
I am all about working hard to get what I want. There is no point in stealing when you have the capacity to use your efforts and hard work to buy something instead of stealing something.
2.
I am a very honest and trust worthy person.
3.
I was involved in the boy scouts of Ireland since I was seven years old, one of our motto's was to be trustworthy and truthful to which I live by and teach to my children.
4.
I believe in integrity and doing the right thing at all times,
5.
Very well. I'm very tolerant and understanding so I know I can meet their needs.
6.
I have never stolen anything in my life and would not start now. Why steal and risk employment and a criminal record.
7.
Because im honest and hardworking.
8.
Say something about you.
9.
If I'm working to earn money to buy things I dont see the point in stealing.
10.
I am a honest andtrustwrth person.
11.
Yes absolutely! I learned from a young age that stealing is wrong. If you want something you have to work for it. What is easily got quickly loses it's value, but if you work hard for it you will appreciate it all the more.
12.
I am a very honest and hard working individual that would like to earn money the right way.
13.
Any of my past employers will ensure you of my honesty.
14.
I would not commit an act to damage a company.
15.
I have never stolen, I am very trustworthy.
Question 39 of 40
How do you expect to make a difference at Aldi?
User-Submitted Answers
1.
I believe my hard work, commitment, communication and organisation skills can improve the quality of service offered to the consumers and improve staff morale. I believe happy workers are hard workers.
2.
I believe happy workers are hard workers. I feel my communication skills and morale will help my team and benefit our consumers.
3.
I am very hard working im a peoples person I can use my own initiave and very flexible.
4.
I am hardworking and enjoy having a chat to the customers.
5.
I am a hard worker and will bring that style of management to Aldi.
6.
I hope that my personality and upbeat attitude will make an impact on customer service and also contribute to team morale. I enjoy challenging work.
7.
With positive aspect and excellent customer service skills. Also with a great work ethic.
8.
I work hard in everything I do I push myself past my limits to see how much I can achieve this is how I can make a difference and I can motivate others.
9.
I expect to make a difference at Aldi because of their ability to appreciate everyone who works for them.
10.
I will bring new and fresh ideas whilst taking on board and exercising existing ones. I want to pass on my enthusiasm and experiences to others and build a team on respect for each other that is able to communicate always.
11.
Carry on providing customers with the help they need and a friendly face when they come into store.
12.
Using my leadership skills and leading by example.
13.
Bring my honest days work and try to bring a little bit fun in the place.
14.
Hopefully by working hard and working as a team to keep up the great work that is already in place.
15.
I am a clean person and like organization. I think this would reflect to the customers satisfaction.
Question 40 of 40
Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
User-Submitted Answers
1.
At the end of school had alot of testing and assignments due, to priortize them just dedicated certain days to certain tasks like monday I would study my maths and english tuesday, work on this.. Etc..
2.
I always make lists of everything that I have to do. I am a very organized person and I like to get everything done even if I have to stay up really late.
3.
I also make sure I have enough time to do every task givin by preparing before hand.
4.
I once had a delivery that was x3 what we were expecting to turn up. We had to prioritize our jobs so that we could still have maximise sales whilst getting our task complete.Our priority is always customer serivce and the customers needs. Our team would be split, staff on shopfloor attending customer- manning fitting rooms communication is key when time is not on your side.
5.
I have never left a task uncompleted and will thrive to keep it that way.
6.
I am quite good at organizing my time and would always try to complete tasks with time limits first then prioritise other tasks in accordance.
7.
When clients where moving in to there property I made sure the essential details were finished and explaind I would be back early next morning to finish off I was very apoligetive.
8.
I always make sure I complete my assignment before my shift ends.
9.
I always make a list and work my way through efficiently completing the tasks as I go through.
10.
Action plan as to what needed to be done first and stuck to it.
11.
When I was oveloaded, I generally work well under stress and it spurs me on, I knew that because of the lateness of my the guy in the film, I would be completely stuck for time, and not be able to finish, I had to sacrifice my perfection to complete it all. However I do generally work well with multi tasking.
12.
I stayed past closing time at work, and if that was not feasible, I would just get the most important things done first!
13.
Last christmas when we had a lot of palettes of christmas food and sweets, had to keep the area tidy and serve customers you do thr most importants. Which was the customers, you serve them first and try not to keep them waiting. When I was able to get the till I went to place stock out as there was no point cleaning untill all the stock was out then I would sweep upand spot clean and wipe down tills.
14.
We had a massive order from a customer and a tight deadline so I can to pull all the team in to help complete the order.
15.
I had a piece of college work that needed to be handed in but I needed to complete it but it was in for that day so I got my head down for a few hours and was able to hand it in on time.

About Aldi

Aldi is a leading global discount supermarket chain with over 9,000 stores in over 18 countries, and an estimated turnover of more than ?50bn. Based in Germany, the chain was founded by brothers Karl and Theo Albrecht in 1946 when they took over their mother's store in Essen which had been in operation since 1913; it is one of the world's largest privately owned companies.

The earliest roots of the company trace back to 1913, when the mother of Karl and Theo Albrecht opened a small store in a suburb of Essen. Their father was employed as a miner and later as a baker?s assistant. Karl Albrecht was born in 1920, Theo Albrecht in 1922. Theo Albrecht completed an apprenticeship in his mother?s store, while Karl Albrecht worked in a delicatessen. Karl Albrecht took over a food shop formerly run by F. W. Judt who already advertised that they were the "cheapest food source". Karl Albrecht served in the German Army during World War II. In 1946, the brothers took over their mother?s business and soon opened another retail outlet nearby. By 1950, the Albrecht brothers owned 13 stores in the Ruhr Valley.

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