1. What makes our stores unique compared to other food markets?
The ability to supply quality product at a cheaper price point.
Best product at best price, turn around at checkouts are fast, Competent and friendly staff, weekly specials, supports Irish food products and have won awards.
Aldi has the same basic layout in all their stores, It offers cheaper prices, better staff wages, Special buys wice weekly and offers more of a variety in foreign foods.
I honestly like the pay rate and the way the store is set out.
Own brands, memebers of staff work extra hard as they have to multi task, cheaper product, simple.
2. What is your favorite item to purchase at Aldi because of its low price compared to competitors?
Groceries because its value for money.
Produce, it is so fresh and the savings are great!
Food in general, It taste nice and is usually half the price compared to other stores.
3. Describe a time when you disliked company rules in your last job?
I never really disliked any rules at my current job, i felt like they were all their for a good reason, mostly for safety of the staff and public.
When i worked at KFC there was no real break sceheme, people would just leave at will and there was no real rule complying to help us.
I havnt really disliked any thing about the rules of my last job rules are to be followed and thats what i do.
Non compliance with apprenticeship.
Managers had found a loophole that allowed them to tamper with payplan and the people actually making the company money were being penalized.
4. Have you noticed our employees give excellent customer service, will you be able to do the same?
~customer service is something I feel extremely passionate about and I have no doubt I can do the same.
I definitely believe I would able to...one of my favorite parts of my last job were axtually the customers.
I have always worked with people and believe I have the ability to give excellent customer service.
I have. Every week my mother and I shop at Aldi and there has never been an occasion where your employes have failed to provide excellent customer service. They are always available to answer any queries or questions. If I should be successful I feel I would be more than capable of meeting your high standards of customer service. I have vast experience in dealing with the public and have been complemented on several occasions for my excellent communication skills and helpful nature.
I'm very impressed with Aldi employees and the store managers as I once had a complaint of some very though meat and I have to say that the way my situation was handled was very very impressive indeed. I would continue this type of customer service as it means that the customer will more than likely eventually spend more money within the store.
5. Do you need a job at Aldi or just working for fun?
I would love a job at Aldi, I think it would be a great challenge and rewarding.
I need a job at aldi. im a student and i am looking to begin driving so need the money to save up for a car and to pay for my driving lessons, i also need to pay off my holiday i have booked. However i do enjoy working and without a job i think i would get bored.
Need a job.
I definitely need a job at aldis.
A little bit of both, I enjoy working in a fast paced environment meeting new and helping customers, I am also beginning to venture into the adult world of responsibility, and having a stable job is the best route for me to take.
6. What is your favorite food at Aldi?
I love so many of the foods from Aldi and I especially love the low prices. It is so hard to pick one favourite food as I have so many favourite Aldi foods from chocolate to ice cream to cheese and ham to raw meat to frozen food.
The Museli Bars or potato salad! So nice!
Scottish Salmon and Frankfurters.
7. What do you know about Aldi?
I know that Aldi is a fast growing company which emphasizes on efficiency and quality. Having exclusive brands is an example.
Aldi opened its first store nearly 100 years ago in Germany and has since expanded to 8000 worldwide. 90 stores are currently in Ireland. Aldi is leading in staff wages and believes in paying their staff more for hard work.
I know that it is a german supermarket that sells groceries and other things.
Discount supermarket based from Germany.
It a grocery store that sell food of quality and a good price.
8. Tell me about your experience working in retail?
I once worked in a shop as a volunteer it is my only experience in retail but i learnt quite alot.
Ive had vast experience in retail. I've experince what its like taking Thousands of pounds a day and all that comes with it, with the hard working hours, constantly on the go, orgarnising- pushing sales, smashing target, to scrapping to make £1000 a day when maximising sales were key and serivce had to be expectional. Ive done all sorts managering teams/shopfloor/store, stock taking, delvieries, merchandising/ paper work/ cash handling
I've had many experiences in the past in retail, I'm currently working for a clothes store, and I have worked in convenience stores which were challenging but the customers made the job rewarding.
Meeting new people,
I've been working in the retail sector for some time now and to-date I've learn't that no two days are the same. The Particular sector that I'm evolved in at the moment is seeing some big changes with regards to peoples circumstances and attitudes. However I like the challenge and I can't ever see myself working in any other sector other than retail as I like to work with people and to get a job completed in a timely and proficient manner.
9. Do you prefer working in a team environment or alone?
Work really well in a team but can work alone if needed.
I work well independantly as well as on a team. I like both.
I honestly do not mind. I like working with people as this creates a nice working environment, however I do enjoy working on my own in order for me to get my work done.
I dont mind i have worked as both in the past.
Either i can adapt to either siutaions, i can give orders and am happy to take them, working alone means i would have to prioritize and work faster.
10. What would you do if a coworker asked you to help you steal?
I would say no and would report it to the manager.
Report it to a manger, and say no.
I would inform my manager immediatley.
Straight out no.
Report immediately to a member of management if not area manager. Shoplifting is just not torrelated.
11. Have you ever called off from work before?
I only ever call in sick for work, when i feel i am unable to achieve my best. and because i am currently working with food, it would be not appropriate to work when unwell.
Yes when my daughter was born.
Yes I hurt my neck once before and had to take a few days off and hurt my leg in work and had to take one day off.
I had to lead a dance group of young kids. These kids were knew to dancing so I was up for big challenge. However, from this experience I gained organisational skills and time management skills, I also learned on how to manage people.
I will try to find the reason of problem and try to solve it and if i am unable to do this i will inform to the manager.
12. How often are you late for your responsibilities, such as school or work?
Never, being late I see is a bad example, if you show you are late other people will think its ok to be late, and that's when standards drop. Timing is key and important.
Never late its a bad example to show.
Ive never been late for anything.
Not often, if ever. Better to be too early then late.
I am a very good time keeper and arrive early to start work promptly.
13. Why do you think you will like working at Aldi?
Because I like a challenge and I believe working at aldi I would be set many challenges.
BECAUSE I ENJOY a chalenge I AM VERY HARD WORKING NOT AFRAID OF HARD WORK . I always like something to do . Iam friendly and enjoy providing excellent customer service.
Aldi have a very approachable culture and encourage staff to perform at their best.
I think that the brand is very honest, espically in this climate people want to feel comfortable parting with there money and Aldi gives affordable and quality products throughout the store and when the products you know are selling quality you feel happy in yourself.
It seems a very nice enviroment to work in.
14. When was the last time you contributed to a team effort and what was your role?
I have done a lot of community service in my four years of high school which involved communication, enthusiasm, and drive.
we had to sell so many phone by the end of the day and also sell so many modems so we divided the two teams one team doing phones the other modems , i sold the most phones.
Playing in NCAA's Elite 8, my team had to stick together through a lot of tough times and rough patches, I encouraged and challenged my teammates to be the best they could be to make our team strong mentally and physically.
One week ago I was the project manager for a house reverb.
While I was working at frys the supervisor team had to make a decision on who will take customers and who will be giving out passwords.
15. What is your philosophy on eating well?
A big priority with me and l like the fact that Aldi has the heart foundation tick.
Eat enough , eat healthy, and work hard should be enough to keep you fit.
Eating well can be expensive unless you shop the aldi way.
You made out of what you eat.
You are what you eat.
16. If you could prepare and share a dinner with anyone, who would it be and what would you make?
I would prepare I dinner for velvet sky and I would make spagetti bolognaise.
I would prepare and share a dinner with eminem and i would make peri peri chicken wraps.
It would be Kelly Brook. I'd prepare spaghetti and meatballs and would be very willing to recreate the restaurant scene from Lady
My dad, and we would have a bbq.
It would be my art teacher because she has thought so much and my dish would be Chicken Alfredo.
17. Do you have any friends or relatives that work at Aldi?
I have one friend that is a a store manager trainee.
No, friends or family work for aldi.
Can relitives work at the same Aldo store?
No, none of my family or friends work for ALDI.
I do not have friends or relatives working for Aldi.
18. Tell me about a time when you had to be a leader. How was the outcome?
I was left in charge of running the floor at McDonalds while the manager counted some drawers. I had to make sure all the food was made correctly and handed out in timely fashion. I handled it well even when we got busy but knew when to ask for help before becoming overwhelmed.;
I was assigned leader when my manager was banking the money, keeping everything running efficiently and dealing with any problems instantly.
While I was a customer service supervisor I always made sure I had no line to prevent that I would help cashiers bag.
When we were on this training there was 6 girls on each table so I was the leader to ask questions and we did very well.
I have always assumed a leadership role and am very comfortable doing it. I have no problems with delegation and getting people to follow my lead.
19. Why would you like the job?
I like the fast paced and challenging work environment.
Its fast paced, challenging, work with people and you offer amazying benefits.
I would love the job because I would like to be a part of the team. I work hard and I am extremely flexible!
I would like to be a cashier at Aldi because I want to contribute my qualities to the supermarket. I have the drive, enthusiasm, and charisma to be a part of the Aldi team.
Iam looking for a new challenge.from research in to aldi i see an ambitios compony.
20. Why do you feel you will be better suited for this job than the other applicants?
I am great with customer service, dealing with stressful and demanding situations.
I am dedicated to great service and have a passion for what I do.
Because I can do the job I like busy environment and hard work.
Because I enjoy a challaenge, I am very hard working, I like having something to do always i'm not afraid of hard work. I am friendly and enjoy providing excellent customer service, i'm always punctual, and loyal, and flexible.
Because I feel I have the right skills to benefit this company ,and I'm very hard working I never scare of hard work, and also I'm loyal and punctual and my main goal is to satisfy customers needs.
21. How would your references describe you?
Hard working, reliable, confident, productive.
Down to earth, loyal, respectable.
Consistent, respectable, down to earth.
Exact im hard working loyal, so willing to try new things learn, progress what on what i already no, strive to be that one bit better.
Down to earth, respectful and hard working.
22. What is your best personal trait?
I am a hard worker, I always have been. I believe this is an excellent trait to possess as anything can be achieved through hard work.
I am friendly, easy to talk to but also a good listener.
I am a team player. I go a long way to play my part in making my company successful.
I am a friendly person, so it is easy for people to approach me. and i am always happy to help anyone out.
My attention to detail in completing any tasks undertaken.
23. What are some of your weaknesses?
I always see room for improvement.
I struggle sometimes with communicating with equivilents who are deliberately not pulling there weight. Especially when it has an effect on the task I am doing.
I tend to be a perfectionist and expect the same from others.
I tend to take on alot of work however I have learnt that I can share out the work load and get it done quicker and to a better standard.
I dont beleive i have any weakness i always put 110% into every thing i do.
24. Name your three best qualities?
Reliable hard working self motivated.
Hard working. Adaptability. Persistence.
I am hardworking. Enthuastic and work well as part of a team.
I am good with people , I am hard working and I am team player.
Assertive, loyal and kind.
25. Why should we not hire you?
If you do not value hard work an dedication, then you should not hire me.
If you do not want to hire a hardworking, skilled and honest employee.
You should not hire me if you want to lose out on an honest hard working self motivated member of staff.
I am a friendly person and I love to have a chat with customers.
Because I am well organised,give 110% can lead from the front, I have great attention to detail, and I have great people skills.
26. If you find a problem going on with two different employees, what would you do?
First and foremost dont take sides, this will only make matters worse as one person will feel like theyre being attacked. Advise the two people involved to sit down and talk about it and get it sorted.
The type of person I would probably get both sides of whats going on abd see if I could be of some help to help them resolve it.
They sell great items at low cost. that they do not sell most name brand items or take coupons.
In my experience everything at work is important I prioitize by what is most urgent.
I haven't noticed any outstanding service at Aldi when we go. They do not communicate much when I check out. I hope to be better than what I've experienced.
27. What do you believe makes Aldi a success and how will you continue to improve that aspect at the stores?
Excellent customer service and will focus on customer needs.
Because there products are good quality and affordable, and I can give good customer service.
You run on efficiency being able to give customers low prices, you dont need to over staff when you pay your employees a very high wage to keep up this efficiency. I am very fast, and efficient.
Working productively at a fast pace. Reducing the possibility of shrink. I;E no bagging ; quarters for carts.
I believe Aldi is a success through hard working staff, great quality products and excellent customer service.
28. What's your favorite meal to cook at home?
My favourite meal to cook would be vegetarian lasagne with fresh lasagne sheets, spinach, pumpkin, ricotta etc.
Breakfast, as the kid's love a good fry.
I love cooking home made meals, since my child has allergies I have to becareful.
Roast Dinner, or a chicken tikka massalla.
I I love to cook stir fries and healthy meals whenever possible.
29. How well do you handle customer complaints?
I feel that the customer should always leave the store feeling happy with the outcome of the particular complaint.
Keep calm and talk polite and try solve the matter.
Very well. I think it is really important to always listen and help the customer out as much as possible.
Listen to what the complaint is and try to resolve it always being polite and calm.
Very well, its very important to listen and help the customer.
30. Where do you see yourself in five years?
Store Manager In Aldi ( Newbridge).
Hopefully in a management role within the company.
My career with Aldi will give me the opportunity to progress within an ever expanding company.
I see myself studying in a creative field, hopefully in special effects makeup.
In a secure job bringing in good money settled down in a nice home with a small family.
31. How would you handle an irate customer that has screamed at you for three minutes straight?
I would remain calm and continue towards an acceptable resolution.
I would listen and then refer them to the manager is they still want to complain.
Listen into the problem, see if it can be resolved there and then if not call the duty manager.
Ive dealt with thousands of irate customers all that needs to be done is listen to then and always remember the customer is alway right and try solve the issue calmy.
I would ask them to keep their voice down and would try resolve the issue with them calmy, if this was not possible i would call on the manager.
32. Why would you like to work at Aldi?
I would to work for aldi as I believe I am ideal candidate to work for the company as I believethe stores philosophy relates to my work ethic of hard work, producitivity and efficiency being paramount to a stores success.
I like a challenge and have a hard working ethic.
I like that its a fast paced atmosphere with something to do constantly.
I believe I can bring what Aldi are looking for, enthusiasm, loyalty, experience and commitment.
With hard work and dedication, I can have satisfying career at ALDI. There is always space for motivated and talented individual at ALDI.
33. Describe a time when you had to sacrifice quality to complete a job?
I try not to sacrifice quality but in my last job I was a cake decoratot amonst many things and sometimes the people in the previous shift would forget to start a cake for me to finish it but id have to hurry it along and id make it look tgebesti could in the time I had..id make it look good but knew if alloerd more time itd be better.
When I worked for Frito lay in 2000. It was New years . People were buying my product so fast that I ended up sticking the product below my perfect visual merchandising standards.
I always strive to complete tasks to the best of my ability. I am a perfectionist at heart but I am also extremely organised. To date I cannot recall a time where I had to sacrifice quality in order to complete a task on time as I always go above and beyond for any work I do. However I do recognise that deadlines have to be met and that occasionaly it not be possible to do the work as well as I would like.
When I could,nt go to my cousins wedding in the day because we had to meet a dead line because tentants were moving in that day.
Christmas eve it was closing time when a customer came in to buy a perfume and I thought I sacrifice myself to do my target.
34. Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
Yes, I believe customer service is the number one key to attracting other customers to come shopping again.
Yes I have my friend is dyslexive I help them with there maths exam I was patient with them and gave them confidents to pass that exam.
Yes , all new cashiers struggle most of the time and look confused I help them with any questions they need answer and master point of sell system.
A crew member at mcdonalds was struggiling grasping a station. I worked with them all that lunch time, had patience with them and broke down the start the station into part learning. There confidence and performance improved and now they can work on the station by themselves.
I helped mentor trainee staff at my job with college assignments and observations. Giving my knowledge and help.
35. How would you deal with an angry customer while you were busy completing tasks?
I would always listen to the customers issue and take my time to sort out the problem.
I would listen to their complaints and try to rectify it immediately, if I could not I would refer them to a manager.
Customers should always be your main priority so I stop what I am doing or get someone else to take over from me and ask the customer what the problem is. I would be polite and ask what the problem is, When aware of the problem I would try to fix it, offer an alternative and sincerely apologise. A customer should never leave unhappy so I would always try to help them.
First i would ask them what was up and try and calm down the situation then try and help with the enquiry.
I would try and calm the customer down from being angry and try the customer with his or hers promble in the best way i can.
36. Tell me about a time when you went above and beyond for customer service.
I always go above and beyond, I cannot give a specific time.
Every time when serving customers I go above and beyond.
I always go above and beyond. If your employees display poor customer service it reflects badly on the business as a whole, not just that one person.
I am always going above and beyond for customer service the needs of the customer should always be granted.
When I was working at wal mart there was a disabled man, who couldnt get help from anyone, so i asked what he needed assistance with and he had a list of things that he needed and i shopped through the store and helped find all of the items without making the customer feel like he was a burden and i helped to check his items and helped him to his vehicle.
37. Tell me about a time when it was better to be agreeable in a situation rather than continue the arguement.
Arguing doesnt resolve anything. I think compromising and being able to acept everyones opinions is important.
With a customer who had clearly breeched the returns agreeement was causing such a disruption in store and making it very unpleasent for customers and staff, it was easier to agree to refund the custmomers items instead of causing a greater scene and shwo other customers how to deal with awkward people.
Arguing doesn't solve anything, everyones opinion matters.
The customer is always right ,so by arguing we don't resolved anything.
Whilst on the shop floor with the customer.
38. Do you have an interest in learning about the products we sell at Aldi?
You need to know the product before you sell it.
Yes. Having shopped at Aldi many times I have some knowledge of the products that you sell such as the Specially Selected range, however I would welcome the opportunity to learn more.
Yes I do, although I have some knowledge of your stores and products I always welcome the opportunity to learn more. And if I do become employed here I think its essential that I have a vast knowledge of what I am selling.
Oh definitely. I would like to be an expert.
Yes I love learning about food and nutrition.
39. Would you say you are a sociable person?
Very sociable, I enjoy spending time with customers and co-workers being as helpful as I can.
Yes. I enjoy talking with people and being around people. I also love meeting new people.
Yes I will talk to anybody even if it is a simple good morning etc.
I am a very friendly and confident person. I feel I have a lot to contribute to a team environment. I am outgoing and love to get on with people.
Yes I enjoy meeting new people and learning about people.
40. What do you know about the quality of products we sell?
They're of highest standards and recnogized by the GFSI.
Complies with the highest of food standards in Australia and is recongize by the GFSI.
Good quality products at low prices.
I know that aldis provides exclusive name brands that are not carried in other gorcery stores, providing quality at low affordable prices.
Affordable and quailty.
41. Have you shopped at Aldi before?
Yes. Ive grown up shopping at aldi.
Yes on a regular basis.
Yes every week.
I shop at aldi a few times a week.
42. How do you expect to make a difference at Aldi?
I believe my hard work, commitment, communication and organisation skills can improve the quality of service offered to the consumers and improve staff morale. I believe happy workers are hard workers.
I believe happy workers are hard workers. I feel my communication skills and morale will help my team and benefit our consumers.
Great customer service and communication skills. I can take my prior experience and bridge it over to make a difference. I might even have some new ideas.
I am very hard working im a peoples person I can use my own initiave and very flexible.
I am hardworking and enjoy having a chat to the customers.
43. How can I trust you not to steal?
Yes absolutely! I learned from a young age that stealing is wrong. If you want something you have to work for it. What is easily got quickly loses it's value, but if you work hard for it you will appreciate it all the more.
I am all about working hard to get what I want. There is no point in stealing when you have the capacity to use your efforts and hard work to buy something instead of stealing something.
I was involved in the boy scouts of Ireland since I was seven years old, one of our motto's was to be trustworthy and truthful to which I live by and teach to my children.
I am a very honest and trust worthy person.
I believe in integrity and doing the right thing at all times,
44. Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
I always make sure I complete my assignment before my shift ends.
Action plan as to what needed to be done first and stuck to it.
I always make lists of everything that I have to do. I am a very organized person and I like to get everything done even if I have to stay up really late.
At the end of school had alot of testing and assignments due, to priortize them just dedicated certain days to certain tasks like monday i would study my maths and english tuesday, work on this.. etc..
I also make sure i have enough time to do every task givin by preparing before hand.
45. What do you like most about Aldi?
I like that it is really well known through out the world and I am glad that it is opening where I am from. It will definitely make a huge impact due to all of the healthy varieties.
I Like the layout of the shop simple no huge displays everything sells itself, the shopping prices are affordable and great variety, fresh and excellent qualtiy fruit and veg. Meat counter is varied.
The quickness in shopping, nothing gets shifted around in the store.
Aldi is a really well known store who are reknowed for their products it is a very easy store to shop in with everything being visable and easily to find.
The work life balance and also the professionalism / career opportunities that's on offer to the right candidate.