Top 25

Aldi Interview Questions

1. What is your favorite item to purchase at Aldi because of its low price compared to competitors?
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Aldi is headquartered in Essen, Germany. The company has been in operation since 1948 and has yearly revenues of 65 Billion. Read about the company culture, corporate mission, and discover any job openings at Aldi, by visiting their Career Page. If you need help finding more information about Aldi, visit their Website.

Aldi Interview Questions

2 of 40

What makes our stores unique compared to other food markets?

User Submitted Interview Answers

1.
The ability to supply quality product at a cheaper price point.
 
2.
Best product at best price, turn around at checkouts are fast, Competent and friendly staff, weekly specials, supports Irish food products and have won awards.
 
3.
Aldi has the same basic layout in all their stores, It offers cheaper prices, better staff wages, Special buys wice weekly and offers more of a variety in foreign foods.
 
4.
I honestly like the pay rate and the way the store is set out.
 
5.
Own brands, memebers of staff work extra hard as they have to multi task, cheaper product, simple.
 
6.
They have a hole different range of food that other supermarkets dont have there quite cheap also.
 
7.
No bagging; Quarters in carts. Merchandising in stacks as apposed to gondolas.
 
8.
Aldi has revolutionised the retail sector in Ireland. Your stores all have the same general outline, and goods don't get swaped around. Your employees are paid above that of their counterparts in other grocery chains because they are expected to do more. Aldi does not advertise extensively like other stores. All of this means Aldi can pass on incredible savings to their customers.
 
9.
I am very impress that by the business model to prevent missing carts by entering a quarter for use.
 
10.
Simply but effective, the food is delicious and is presented well.
 

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Question
#3 of 40

Describe a time when you disliked company rules in your last job?

User Submitted Interview Answers

1.
I never really disliked any rules at my current job, i felt like they were all their for a good reason, mostly for safety of the staff and public.
 
2.
I havnt really disliked any thing about the rules of my last job rules are to be followed and thats what i do.
 
3.
Non compliance with apprenticeship.
 
4.
Managers had found a loophole that allowed them to tamper with payplan and the people actually making the company money were being penalized.
 
5.
I follow all rules and policy.
 
6.
I always followed company rules and policy.
 
7.
When i worked at KFC there was no real break sceheme, people would just leave at will and there was no real rule complying to help us.
 
8.
Required to stay until the store manager said, often requiring 14-15 hour shifts.
 
9.
Never rules are there for a reason.
 
10.
I disliked that I was working at a call center and had to wear uniform.
 

Question
#4 of 40

Have you noticed our employees give excellent customer service, will you be able to do the same?

User Submitted Interview Answers

1.
~customer service is something I feel extremely passionate about and I have no doubt I can do the same.
 
2.
I definitely believe I would able to...one of my favorite parts of my last job were axtually the customers.
 
3.
I have always worked with people and believe I have the ability to give excellent customer service.
 
4.
I have. Every week my mother and I shop at Aldi and there has never been an occasion where your employes have failed to provide excellent customer service. They are always available to answer any queries or questions. If I should be successful I feel I would be more than capable of meeting your high standards of customer service. I have vast experience in dealing with the public and have been complemented on several occasions for my excellent communication skills and helpful nature.
 
5.
I'm very impressed with Aldi employees and the store managers as I once had a complaint of some very though meat and I have to say that the way my situation was handled was very very impressive indeed. I would continue this type of customer service as it means that the customer will more than likely eventually spend more money within the store.
 
6.
Of course, I always do my best to keep customers happy.
 
7.
Yes, and I have won awards in previous emplolyement for excellent customer service.
 
8.
I have noticed that, they never serve you without a smile and a greeting, and its become my seond nature from my job to do the same, customers expect no less and neither should they.
 
9.
Yes, whenever I am in Aldi everyone is always very polite and I think I would be able to do the same because I have good manors and I am confident around people.
 
10.
Yes all staff offer great customer service. This is very important as it attracts customers to use the store again. I always offer excellent customer service and I am willing to go the extra mile to please.
 

Question
#5 of 40

Do you need a job at Aldi or just working for fun?

User Submitted Interview Answers

1.
I would love a job at Aldi, I think it would be a great challenge and rewarding.
 
2.
Need a job.
 
3.
I definitely need a job at aldis.
 
4.
A little bit of both, I enjoy working in a fast paced environment meeting new and helping customers, I am also beginning to venture into the adult world of responsibility, and having a stable job is the best route for me to take.
 
5.
I need a job at aldi. im a student and i am looking to begin driving so need the money to save up for a car and to pay for my driving lessons, i also need to pay off my holiday i have booked. However i do enjoy working and without a job i think i would get bored.
 
6.
I would like a job at Aldi because I am passionate about working and I never like staying still.
 
7.
I most certainly need a job at aldi! I want to be the best person I can be and I feel Aldi can help me achieve this goal. Working for Aldi would give me steady employment that would allow me to become independent.
 
8.
I need a job at aldi.
 
9.
I think it would be a great to work in Aldi to gain experience and have fun.
 
10.
I would like a job that is challenging and rewarding, not just a job but a career. Fun in the workplace creates engagement and engaged employees are more productive and less costly.
 

Question
#6 of 40

What is your favorite food at Aldi?

User Submitted Interview Answers

1.
The Museli Bars or potato salad! So nice!
 
2.
Dog biscuits.
 
3.
Fruit mostly i like aldi water.
 
4.
Ice cream.
 
5.
Fruit and veg are really good and I enjoy the Luxury truffles at Christmas.
 
6.
Scottish Salmon and Frankfurters.
 
7.
Frozen Jam Donuts.
 
8.
I love so many of the foods from Aldi and I especially love the low prices. It is so hard to pick one favourite food as I have so many favourite Aldi foods from chocolate to ice cream to cheese and ham to raw meat to frozen food.
 
9.
My favorite food at Aldi is the peach nonfat peach yogurt from healthy and fit line.
 
10.
The fresh fruits and peppers.
 

Aldi

Aldi is a leading global discount supermarket chain with over 9,000 stores in over 18 countries, and an estimated turnover of more than €50bn. Based in Germany, the chain was founded by brothers Karl and Theo Albrecht in 1946 when they took over their mother's store in Essen which had been in operation since 1913; it is one of the world's largest privately owned companies.

The earliest roots of the company trace back to 1913, when the mother of Karl and Theo Albrecht opened a small store in a suburb of Essen. Their father was employed as ...
Source: wikipedia.org/wiki/Aldi

Question
#7 of 40

What do you know about Aldi?

User Submitted Interview Answers

1.
I know that Aldi is a fast growing company which emphasizes on efficiency and quality. Having exclusive brands is an example.
 
2.
Global German founded company in 1913. Opened up your first stores in Ireland in 1999. 4,000 stores worldwide. You have won 10 awards for your Irish own brands across your meats and dairy produce. Known for your efficiency and excellent dicount prices. Unique business model, providing efficiency, cutting down unessecary costs on operations so you can provide customers the highest quality products at the lowest prices.
 
3.
I know its short for the Albrecht discount, and they sell around 1,400 different products that get stocked by the employees daily. I know they sell high quality products at low prices, and they save time and therefore money by having the cart return system that they have. Moreover, I know they save on energy and are very green!
 
4.
Aldi is one of the worlds largest privately companies.
 
5.
Aldi opened its first store nearly 100 years ago in Germany and has since expanded to 8000 worldwide. 90 stores are currently in Ireland. Aldi is leading in staff wages and believes in paying their staff more for hard work.
 
6.
I know that it is a german supermarket that sells groceries and other things.
 
7.
Discount supermarket based from Germany.
 
8.
It a grocery store that sell food of quality and a good price.
 
9.
I know that you sell mostly your own brands, special buys thurdays and sundays, all stores are laid out the same, with a specific order, breakfast stuff first, customers pack away from the tills, three bar codes on all products, codes need to be learnt for the fresh produce.
 
10.
I know that it is a fast growing retail store that brings quality products to consumers for a fair price.
 

Aldi Pros

1. Aldi's will definitely be a new experience for me and in my job search I noticed that it is an environment where I would love to work. May 28th, 2012

2. Chance for advancement, friendly and productive envirnoment. May 31st, 2012

3. Well this aldi in paticular is very close to my home so should never be late and also i think it looks quite easy. June 13th, 2012

Question
#8 of 40

Tell me about your experience working in retail?

User Submitted Interview Answers

1.
Ive had vast experience in retail. I've experince what its like taking Thousands of pounds a day and all that comes with it, with the hard working hours, constantly on the go, orgarnising- pushing sales, smashing target, to scrapping to make 1000 a day when maximising sales were key and serivce had to be expectional. Ive done all sorts managering teams/shopfloor/store, stock taking, delvieries, merchandising/ paper work/ cash handling
 
2.
I once worked in a shop as a volunteer it is my only experience in retail but i learnt quite alot.
 
3.
I've had many experiences in the past in retail, I'm currently working for a clothes store, and I have worked in convenience stores which were challenging but the customers made the job rewarding.
 
4.
Meeting new people,
 
5.
I've been working in the retail sector for some time now and to-date I've learn't that no two days are the same. The Particular sector that I'm evolved in at the moment is seeing some big changes with regards to peoples circumstances and attitudes. However I like the challenge and I can't ever see myself working in any other sector other than retail as I like to work with people and to get a job completed in a timely and proficient manner.
 
6.
I have work in clubs and bar for many year I love to meet different types of people. You learn so much.
 
7.
I have learned a lot I study every position and make sure I know how to do it.
 
8.
I have worked in clothing and fast food retail. I have an understanding of for a business to work you need to control factors like controling labor depending on daily hourly sales targets.
 
9.
I have years of experience in the food industry which requires the sale of product to a consumer.
 
10.
I worked in retail when I was 16 part time in school. I was a stock assistant and my duty was to rotate stock, put out new stock.
 

Question
#9 of 40

Do you prefer working in a team environment or alone?

User Submitted Interview Answers

1.
I work well independantly as well as on a team. I like both.
 
2.
I honestly do not mind. I like working with people as this creates a nice working environment, however I do enjoy working on my own in order for me to get my work done.
 
3.
I dont mind i have worked as both in the past.
 
4.
Either i can adapt to either siutaions, i can give orders and am happy to take them, working alone means i would have to prioritize and work faster.
 
5.
I prefer to work in a team environment, I work better with people and will always help as much as I can, but also can work alone.
 
6.
I like been a member of a team i also like leading a team if everyone does what there supposed to do life is much easier for everyone in the team.
 
7.
If I had to choose, I would prefer a team environment. However I can adapt to either.
 
8.
Team. All things cannot be done alone.
 
9.
I like both but if I had to choose I would say alone, I like to be focused on what I am doing and get it done as efficiently as possible.
 
10.
Work really well in a team but can work alone if needed.
 

Question
#10 of 40

What would you do if a coworker asked you to help you steal?

User Submitted Interview Answers

1.
I would say no and would report it to the manager.
 
2.
I would inform my manager immediatley.
 
3.
Straight out no.
 
4.
Report immediately to a member of management if not area manager. Shoplifting is just not torrelated.
 
5.
Report the to the management.
 
6.
I would go to my supervisor or manager immediately.
 
7.
Tell a supervisor.
 
8.
Say no and tell manager.
 
9.
Report to manager.
 
10.
Report it to a manger, and say no.
 

Question
#11 of 40

Why do you think you will like working at Aldi?

User Submitted Interview Answers

1.
BECAUSE I ENJOY a chalenge I AM VERY HARD WORKING NOT AFRAID OF HARD WORK . I always like something to do . Iam friendly and enjoy providing excellent customer service.
 
2.
I think that the brand is very honest, espically in this climate people want to feel comfortable parting with there money and Aldi gives affordable and quality products throughout the store and when the products you know are selling quality you feel happy in yourself.
 
3.
It seems a very nice enviroment to work in.
 
4.
Ive heard from ex employees that its a great store to work in as long as you work hard.
 
5.
Because I like a challenge and I believe working at aldi I would be set many challenges.
 
6.
Aldi have a very approachable culture and encourage staff to perform at their best.
 
7.
I believe i would enjoy working at aldi, because i like working with lots of different members of the pubic.
 
8.
Its fast moving and I know that I will never stop.
 
9.
Working as part of a team, meeting targets and giving the best I can to represent the company well.
 
10.
They seem to care about their employees and customers.
 

Question
#12 of 40

What is your best personal trait?

User Submitted Interview Answers

1.
I am a hard worker, I always have been. I believe this is an excellent trait to possess as anything can be achieved through hard work.
 
2.
I am a team player. I go a long way to play my part in making my company successful.
 
3.
I am a friendly person, so it is easy for people to approach me. and i am always happy to help anyone out.
 
4.
I am friendly, easy to talk to but also a good listener.
 
5.
My attention to detail in completing any tasks undertaken.
 
6.
I like been under pressure and then at the end of the day knowing that youve completed something out of ur comfort zone.
 
7.
Communication, I believe it is key to work customers, with all levels of staffing and suppliers.
 
8.
My best personal trait is my friendliness because I can always make a person feel comfortable around me. I always have a big smile on my face.
 
9.
Working with people.
 
10.
Hard working, I always have to be doing something I can't just hang around, I also like working on my own initiative.
 

Question
#13 of 40

How would your references describe you?

User Submitted Interview Answers

1.
Hard working, reliable, confident, productive.
 
2.
Down to earth, loyal, respectable.
 
3.
Consistent, respectable, down to earth.
 
4.
Exact im hard working loyal, so willing to try new things learn, progress what on what i already no, strive to be that one bit better.
 
5.
Down to earth, respectful and hard working.
 
6.
A strong leader who is not afraid of hard work.
 
7.
As a very out going person who can work on my own and can work with a team.
 
8.
As a fast leaner and helps everybody achieve their requirements and great people person.
 
9.
They would describe me as a friendly, polite, helpful and great to be with.
 
10.
Hard working, efficient, completely committed and helpful.
 

Question
#14 of 40

Why do you feel you will be better suited for this job than the other applicants?

User Submitted Interview Answers

1.
I am dedicated to great service and have a passion for what I do.
 
2.
Because I can do the job I like busy environment and hard work.
 
3.
Because I enjoy a challaenge, I am very hard working, I like having something to do always i'm not afraid of hard work. I am friendly and enjoy providing excellent customer service, i'm always punctual, and loyal, and flexible.
 
4.
Because I feel I have the right skills to benefit this company ,and I'm very hard working I never scare of hard work, and also I'm loyal and punctual and my main goal is to satisfy customers needs.
 
5.
Because I am self driving , hardworking, punctual, honest, a good teem player and can adapt to the sitution.
 
6.
I am great with customer service, dealing with stressful and demanding situations.
 
7.
I feel as though i have the right skills to benefit the company. Had experience in similuar job roles from stocking to customer service. I'm loyal and can uphold the company standards.
 
8.
I am very hard working , approachable , and I can use my own initiave and I am fexible.
 
9.
Because a have had plenty of experience on retail and most of my jobs that I had in the past have required to supervise others on daily basis.
 
10.
I believe I already have the basis to work and progress in retail. I can adapt these skills accordingly to the Aldi way of doing things.
 

Question
#15 of 40

How often are you late for your responsibilities, such as school or work?

User Submitted Interview Answers

1.
Never, being late I see is a bad example, if you show you are late other people will think its ok to be late, and that's when standards drop. Timing is key and important.
 
2.
Ive never been late for anything.
 
3.
Not often, if ever. Better to be too early then late.
 
4.
Never late its a bad example to show.
 
5.
I am a very good time keeper and arrive early to start work promptly.
 
6.
Its actually something I am very paranoid about. I always set my alarm hours and hours before I need to be up, and always make sure I am early for anythign I have to do by 20 minutes incase I ever get held up.
 
7.
Not that often but if I am its mainly because I have to catch a bus.
 
8.
Always strive not to be late. I like to give myself time to arrive early and give myself time to be composed and not stressed when l start work.
 
9.
Aldi was awarded grocer of the year award and the company logo is spend a little live a lot and the company is based in germany.
 
10.
I always strive to be early or on time with my responsibilities.
 

Question
#16 of 40

Do you have any friends or relatives that work at Aldi?

User Submitted Interview Answers

1.
No, friends or family work for aldi.
 
2.
Can relitives work at the same Aldo store?
 
3.
I have one friend that is a a store manager trainee.
 
4.
No, none of my family or friends work for ALDI.
 
5.
I do not have friends or relatives working for Aldi.
 
6.
Yes, a friend of mine worked in an Aldi store for a couple of years after high school.
 
7.
No I have no friends or family that work for aldi.
 
8.
I think I have one old co-worker from McDonalds that at least used to work at Aldi.
 
9.
No, no friends or family.
 
10.
I have a family friend that works at aldi in Ballarat.
 

Question
#17 of 40

Tell me about a time when you had to be a leader. How was the outcome?

User Submitted Interview Answers

1.
I was left in charge of running the floor at McDonalds while the manager counted some drawers. I had to make sure all the food was made correctly and handed out in timely fashion. I handled it well even when we got busy but knew when to ask for help before becoming overwhelmed.;
 
2.
I was assigned leader when my manager was banking the money, keeping everything running efficiently and dealing with any problems instantly.
 
3.
While I was a customer service supervisor I always made sure I had no line to prevent that I would help cashiers bag.
 
4.
When we were on this training there was 6 girls on each table so I was the leader to ask questions and we did very well.
 
5.
I have always assumed a leadership role and am very comfortable doing it. I have no problems with delegation and getting people to follow my lead.
 
6.
I had to organise a film shoot as I was a director. I was very fair in handing out job duties, and kept on a good atmoshphere amongst our team and listened to everyones wants for the films which everyone appreciated and delt out tasks.
 
7.
When my boss was on vacation, I was in charge of picking up the money each day and depositing it in the bank. I believe I worked well with my co workers to switch out money for bigger bills, providing them with change, et cetera. Everything flowed smoothly.
 
8.
When I was at placement at college I had to supervise some of the children by myself and at first I felt nervous because I was scared because I thought something could have happened to them but once I knew what I was doing I was absolutely fine.
 
9.
I had to take over as leader of a small family business when the owners went oversees. I had to train new staff and achieve finished product to a deadline. Worked long hours but got the job done to complete customer satisfaction.
 
10.
I was captain for my cricket at school the outcome was goog.
 

Question
#18 of 40

Why should we not hire you?

User Submitted Interview Answers

1.
If you do not value hard work an dedication, then you should not hire me.
 
2.
You should not hire me if you want to lose out on an honest hard working self motivated member of staff.
 
3.
Because I am well organised,give 110% can lead from the front, I have great attention to detail, and I have great people skills.
 
4.
If you do not want to hire a hardworking, skilled and honest employee.
 
5.
I am a friendly person and I love to have a chat with customers.
 
6.
If you don't want a successful business.
 
7.
I cannot see a reason why.
 
8.
I am a hard worker, very efficient, punctual most of all I work well under pressure and in a team environment.
 
9.
External hires may not integrate well in a management position.
 
10.
You have no reason to not hire me, I believe my qualities and characterisitcs would be an asset to the company.
 

Question
#19 of 40

What are some of your weaknesses?

User Submitted Interview Answers

1.
I struggle sometimes with communicating with equivilents who are deliberately not pulling there weight. Especially when it has an effect on the task I am doing.
 
2.
I tend to take on alot of work however I have learnt that I can share out the work load and get it done quicker and to a better standard.
 
3.
I am a hands on person, and although I am in a management position I have to learn more to sometimes step back and deligate more without wanting to do it myself.
 
4.
I always see room for improvement.
 
5.
I tend to be a perfectionist and expect the same from others.
 
6.
I dont beleive i have any weakness i always put 110% into every thing i do.
 
7.
I care too much, and like to make sure everything is perfect.
 
8.
I have to finish what I started and have to have everything clean.
 
9.
Getting disappointed when things are not done properly.
 
10.
I put 110% into everything I do but always see room for improvement.
 

Question
#20 of 40

Name your three best qualities?

User Submitted Interview Answers

1.
Reliable hard working self motivated.
 
2.
I am hardworking. Enthuastic and work well as part of a team.
 
3.
I am good with people , I am hard working and I am team player.
 
4.
Assertive, loyal and kind.
 
5.
Hardworking honest and very patient.
 
6.
Confident , caring , leader.
 
7.
Hard working friendly and quick learner.
 
8.
Im a team player. Im a peoples person I really enjoy meeting and working with new people and a bit of a perfectionist I like to have everyting done right.
 
9.
Highly motivated, loyal, friendly.
 
10.
Hard working. Adaptability. Persistence.
 

Question
#21 of 40

What do you believe makes Aldi a success and how will you continue to improve that aspect at the stores?

User Submitted Interview Answers

1.
Excellent customer service and will focus on customer needs.
 
2.
Because there products are good quality and affordable, and I can give good customer service.
 
3.
You run on efficiency being able to give customers low prices, you dont need to over staff when you pay your employees a very high wage to keep up this efficiency. I am very fast, and efficient.
 
4.
Working productively at a fast pace. Reducing the possibility of shrink. I;E no bagging ; quarters for carts.
 
5.
I believe Aldi is a success through hard working staff, great quality products and excellent customer service.
 
6.
Great service. Great prices. Great people. I will work to uphold all Aldi values and policies.
 
7.
Their great prices and friendly and knowledgable staff.
 
8.
Their excellent customer service and low prices, I will give brilliant customer service and help to all the customers.
 
9.
I think aldi is successful because if it cheaper than its competitors and I would continue to improve aspect of the stores by offering great customer service skills and keeping the work space clean and tidy.
 
10.
I think the food and the prices of the food because you can get very good deals at aldi.
 

Question
#22 of 40

Why would you like to work at Aldi?

User Submitted Interview Answers

1.
I would to work for aldi as I believe I am ideal candidate to work for the company as I believethe stores philosophy relates to my work ethic of hard work, producitivity and efficiency being paramount to a stores success.
 
2.
I like a challenge and have a hard working ethic.
 
3.
I like that its a fast paced atmosphere with something to do constantly.
 
4.
I believe I can bring what Aldi are looking for, enthusiasm, loyalty, experience and commitment.
 
5.
With hard work and dedication, I can have satisfying career at ALDI. There is always space for motivated and talented individual at ALDI.
 
6.
It seems like a very good place to work and would like the oppurtunity to try this for myself.
 
7.
Seems like a good work environment, I like how there would always be something to do, and you offer great benefits and employment opportunitirs.
 
8.
I hrard it was a great company yo work for, flexible with your availabulity, grwat opportunities and benefits, good pay.
 
9.
I know that I can provide outstanding customer service with outgoing and people friendly attitude
 
10.
I would love to work at aldi because I would like a better life for myself and I know at aldi il be able to do that. Im a great team player and hard worker and I no at aldi you have to be a hard worker.
 

Question
#23 of 40

When was the last time you contributed to a team effort and what was your role?

User Submitted Interview Answers

1.
I have done a lot of community service in my four years of high school which involved communication, enthusiasm, and drive.
 
2.
we had to sell so many phone by the end of the day and also sell so many modems so we divided the two teams one team doing phones the other modems , i sold the most phones.
 
3.
Playing in NCAA's Elite 8, my team had to stick together through a lot of tough times and rough patches, I encouraged and challenged my teammates to be the best they could be to make our team strong mentally and physically.
 
4.
One week ago I was the project manager for a house reverb.
 
5.
While I was working at frys the supervisor team had to make a decision on who will take customers and who will be giving out passwords.
 
6.
When I worked in Bentalls we had to do displays and moving shelves so I left what I was doing and went to help them.
 
7.
At topman just before christmas we had our biggest delivery. I was in charge of it. I had delegate roles and make sure we were on track to complete it on time according to the door to floor company target. It was the quickest we ever did a delivery and we had every item processed and on the shop floor before opening time.
 
8.
I am always working as a team at my current job as a dental nurse, assisting them demotivated allowing him to do his job efficiently.
 
9.
A few weeks ago I had to promote my school with other students, we had to give a talk on why other students should choose our school.
 
10.
I was in a team of five, where we were taking a research and we needed to finish at a certain time. As a leader I distributed responsibilities and we were able to finish by the set date.
 

Question
#24 of 40

How would you handle an irate customer that has screamed at you for three minutes straight?

User Submitted Interview Answers

1.
I would remain calm and continue towards an acceptable resolution.
 
2.
I would listen and then refer them to the manager is they still want to complain.
 
3.
Listen into the problem, see if it can be resolved there and then if not call the duty manager.
 
4.
Ive dealt with thousands of irate customers all that needs to be done is listen to then and always remember the customer is alway right and try solve the issue calmy.
 
5.
I would ask them to keep their voice down and would try resolve the issue with them calmy, if this was not possible i would call on the manager.
 
6.
1. I listened carefully to what the customer had to say.2. I apologised and empathised with their situation.3. I confirmed my understanding of their concern.4. I took responsibility to resolve the issue.5. I offered a solution (plus alternatives if possible).6. I confirmed the customer was happy with this.7. I thanked the customer for raising the issue with me.8. I took immediate action to resolve the situation.9. I remained calm throughout the whole process.10. (If appropriate) the customer wrote in to my supervisor congratulating me on my efficiency.
 
7.
Ask the person to please come down and help the best way I can.
 
8.
Try and keep calm and sort out the situation, be polite, ask manager if the situation can't be solved.
 
9.
Keep calm and try to solve the problem.
 
10.
Ask if there is anything I can help with.
 

Question
#25 of 40

What's your favorite meal to cook at home?

User Submitted Interview Answers

1.
My favourite meal to cook would be vegetarian lasagne with fresh lasagne sheets, spinach, pumpkin, ricotta etc.
 
2.
Breakfast, as the kid's love a good fry.
 
3.
I love cooking home made meals, since my child has allergies I have to becareful.
 
4.
Roast Dinner, or a chicken tikka massalla.
 
5.
I I love to cook stir fries and healthy meals whenever possible.
 
6.
My favourite home cooked meal is homemade chicken and vegetable pie with sprouts and cabage and peas and roasters.
 
7.
Breakfast sandwiches. Hamburger buns, american cheese, an egg, and some friend ham.
 
8.
I like to come home and see what is in the cupboards this normally results in using up any fresh vegetables and making my own sauce.
 
9.
Steak, potatoes, brocolli. Who doesnt love steak!!
 
10.
T-bone steak with steamed potatoes served with red wine.
 

Question
#26 of 40

Where do you see yourself in five years?

User Submitted Interview Answers

1.
Store Manager In Aldi ( Newbridge).
 
2.
Hopefully in a management role within the company.
 
3.
My career with Aldi will give me the opportunity to progress within an ever expanding company.
 
4.
I see myself studying in a creative field, hopefully in special effects makeup.
 
5.
In a secure job bringing in good money settled down in a nice home with a small family.
 
6.
I see myself in a sucure job, hopefully with this company.
 
7.
Sitting where you are now.
 
8.
Hopefully in a secure job ready to settle down.
 
9.
Happy and content in a job I love and a happy home.
 
10.
I see myself being Married living in a house with my loving family. Thriving to be the best at what I Do.
 

Question
#27 of 40

How well do you handle customer complaints?

User Submitted Interview Answers

1.
I feel that the customer should always leave the store feeling happy with the outcome of the particular complaint.
 
2.
Keep calm and talk polite and try solve the matter.
 
3.
Very well. I think it is really important to always listen and help the customer out as much as possible.
 
4.
Listen to what the complaint is and try to resolve it always being polite and calm.
 
5.
Very well, its very important to listen and help the customer.
 
6.
I try and sort them out and solve problems as best as I can, I always try and have a no problem attitude, if a customer has a complaint then it's our duty to try and make it right.
 
7.
Very well i love turing a complaining customer into a happy one.
 
8.
I would say very well. Asking customers how I can best resolve the situation to their needs always works. The customer would be satisfied will remain loyal and recommend turn a positive into a negative.
 
9.
With Calm voice and do the best I can to settle the complaint.
 
10.
I like to listen to what the customer has to say and go from there every person is different.
 

Question
#28 of 40

What is your philosophy on eating well?

User Submitted Interview Answers

1.
A big priority with me and l like the fact that Aldi has the heart foundation tick.
 
2.
Eat enough , eat healthy, and work hard should be enough to keep you fit.
 
3.
Eating well can be expensive unless you shop the aldi way.
 
4.
I believe everybody should eat well for their health and well-being. Especially if they have child, encouraging their child to continue eating healthy throughout their lives.
 
5.
You made out of what you eat.
 
6.
You are what you eat.
 
7.
You should always eat well so you can live longer and be more healthy.
 
8.
Strick diet.
 
9.
I eat healthy, but do have my fatty foods once in awhile.
 
10.
I love food, and everything in moderation. My favourite food is fish.
 

Question
#29 of 40

If you could prepare and share a dinner with anyone, who would it be and what would you make?

User Submitted Interview Answers

1.
I would prepare I dinner for velvet sky and I would make spagetti bolognaise.
 
2.
I would prepare and share a dinner with eminem and i would make peri peri chicken wraps.
 
3.
It would be Kelly Brook. I'd prepare spaghetti and meatballs and would be very willing to recreate the restaurant scene from Lady
 
4.
My dad, and we would have a bbq.
 
5.
It would be my art teacher because she has thought so much and my dish would be Chicken Alfredo.
 
6.
I would like to cook for Simon Cowell and that would be couscous marinated salmon and steam vegetables.
 
7.
My father. He passed 10 years ago. I would prepare ribeye steaks on the grill with grilled corn and roasted red potatoes. Lemon meringue pie and iced tea.
 
8.
It would be Ryan gossling, and I would make a classic chicken tikka massala.
 
9.
I would probably make stuffed peppers! So many people have different ways of cooking that, and I like how my family does it, so I would share that meal! I would love to share a meal with a famous chef, perhaps Rachel Ray. She cooks meals quickly and they always look so delicious!
 
10.
Family and friends. Love to make a good lamb roast with all the trimmings and a scrumptious desserts.
 

Question
#30 of 40

Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?

User Submitted Interview Answers

1.
Yes, I believe customer service is the number one key to attracting other customers to come shopping again.
 
2.
Yes I have my friend is dyslexive I help them with there maths exam I was patient with them and gave them confidents to pass that exam.
 
3.
Yes , all new cashiers struggle most of the time and look confused I help them with any questions they need answer and master point of sell system.
 
4.
A crew member at mcdonalds was struggiling grasping a station. I worked with them all that lunch time, had patience with them and broke down the start the station into part learning. There confidence and performance improved and now they can work on the station by themselves.
 
5.
I helped mentor trainee staff at my job with college assignments and observations. Giving my knowledge and help.
 
6.
I oncve helped a colleague of mine who was struggling w.
 
7.
In my cafe we are constantly developing our associates to enhance guest experience and better the associate. I do coaching and immediate feedback.
 
8.
I write a personal blog which is mainly about weight loss, and problems I suffered growing up.
 
9.
By helping with my own experience where l can and showing easier and better ways to competently do their job.
 
10.
At slimming world, I helped my mum and she helped me and were both no longer fattys.
 

Question
#31 of 40

Have you ever called off from work before?

User Submitted Interview Answers

1.
I only ever call in sick for work, when i feel i am unable to achieve my best. and because i am currently working with food, it would be not appropriate to work when unwell.
 
2.
Yes when my daughter was born.
 
3.
Yes I hurt my neck once before and had to take a few days off and hurt my leg in work and had to take one day off.
 
4.
I had to lead a dance group of young kids. These kids were knew to dancing so I was up for big challenge. However, from this experience I gained organisational skills and time management skills, I also learned on how to manage people.
 
5.
I will try to find the reason of problem and try to solve it and if i am unable to do this i will inform to the manager.
 
6.
I have 6 months experience working in retail.during this i have gained many new skills and also improve my previous skills.
 
7.
Yes, I have many years customer service experience and I love helping other people and fulfilling my job to its full potential.
 
8.
I would handle the situation myself calmly and understandingly. If the problem escalated into a much bigger problem I would inform management.
 
9.
An enthusiastic, polite, friendly, hardworking individual, that works well as part of a team and on my own initiative with a good sense of humour.
 
10.
I have a number of years experience in customer service and as well as priding myself in my work and helping others I also understand that it is imperative to always go that extra mile for customers and that customers are always put first. I always have a polite, friendly enthusiastic approach to customers.
 

Question
#32 of 40

How would you deal with an angry customer while you were busy completing tasks?

User Submitted Interview Answers

1.
I would always listen to the customers issue and take my time to sort out the problem.
 
2.
I would listen to their complaints and try to rectify it immediately, if I could not I would refer them to a manager.
 
3.
Customers should always be your main priority so I stop what I am doing or get someone else to take over from me and ask the customer what the problem is. I would be polite and ask what the problem is, When aware of the problem I would try to fix it, offer an alternative and sincerely apologise. A customer should never leave unhappy so I would always try to help them.
 
4.
First i would ask them what was up and try and calm down the situation then try and help with the enquiry.
 
5.
I would try and calm the customer down from being angry and try the customer with his or hers promble in the best way i can.
 
6.
Fine im used of it as most of my jobs have involved customer service.
 
7.
I would find a free member of staff that is able to help them with their problem.
 
8.
I would stop completeing my task for a moment and listen to the customers' problem.
 
9.
I would try to defuse the situation or call a manager.
 
10.
I will stop what I am doing and make sure and tend to customer needs.
 

Question
#33 of 40

Tell me about a time when you went above and beyond for customer service.

User Submitted Interview Answers

1.
I always go above and beyond, I cannot give a specific time.
 
2.
Every time when serving customers I go above and beyond.
 
3.
I always go above and beyond. If your employees display poor customer service it reflects badly on the business as a whole, not just that one person.
 
4.
I am always going above and beyond for customer service the needs of the customer should always be granted.
 
5.
When I was working at wal mart there was a disabled man, who couldnt get help from anyone, so i asked what he needed assistance with and he had a list of things that he needed and i shopped through the store and helped find all of the items without making the customer feel like he was a burden and i helped to check his items and helped him to his vehicle.
 
6.
Iam always going above and beyond because customers always come first.
 
7.
A customer needed invoice from 3 years ago, I went to the basement and pulled each file invoice and made copies and emailed , mailed, and faxed each invoices.
 
8.
I would like to think I always go above and beyond when it comes to customer service I have always been very helpful and try to meet the needs of every customer.
 
9.
I would like to think that I always go the extra mile for customers. As a sales assistant I am representing the company, and by meeting customer expectations I make the company and myself proud.
 
10.
An elderly man needed help with the large amount of food he had ordered so I grabbed another coworker and helped him to his car with all his food.
 

Question
#34 of 40

Do you have an interest in learning about the products we sell at Aldi?

User Submitted Interview Answers

1.
Yes. Having shopped at Aldi many times I have some knowledge of the products that you sell such as the Specially Selected range, however I would welcome the opportunity to learn more.
 
2.
You need to know the product before you sell it.
 
3.
Yes I do, although I have some knowledge of your stores and products I always welcome the opportunity to learn more. And if I do become employed here I think its essential that I have a vast knowledge of what I am selling.
 
4.
Oh definitely. I would like to be an expert.
 
5.
Yes I love learning about food and nutrition.
 
6.
Yes, I dont know much I know they are grown locally in Ireland so I would love to know more.
 
7.
Definitely! I would love to learn everything I can learn about the company!
 
8.
Of course it will be my job know everithing about aldi.
 
9.
Yeah, because they are mainly own branded which is why the prices are cheaper than other supermarkets.
 
10.
Yes I have a great interest in learning about fair trade products sold in aldi and what it take to transport and supply so many stores on deadline every week.
 

Question
#35 of 40

Would you say you are a sociable person?

User Submitted Interview Answers

1.
Very sociable, I enjoy spending time with customers and co-workers being as helpful as I can.
 
2.
Yes. I enjoy talking with people and being around people. I also love meeting new people.
 
3.
Yes I will talk to anybody even if it is a simple good morning etc.
 
4.
I am a very friendly and confident person. I feel I have a lot to contribute to a team environment. I am outgoing and love to get on with people.
 
5.
Yes I enjoy meeting new people and learning about people.
 
6.
I am , I am a people person I like working with people.
 
7.
Yes I am very sociable. That is why I believe I would be a good fit for Aldis.
 
8.
Yes I am a sociable person I enjoy meeting new people and I believe I would fit in very well at Aldi.
 
9.
Yes, I enjoy meeting new people and being friendly.
 
10.
Somewhat. I socialize but at work I will socialize with customers and not so much associates. I am their to work not make new friends with co-workers. I will be friendly but not their friend.
 

Question
#36 of 40

What do you know about the quality of products we sell?

User Submitted Interview Answers

1.
They're of highest standards and recnogized by the GFSI.
 
2.
Complies with the highest of food standards in Australia and is recongize by the GFSI.
 
3.
Good quality products at low prices.
 
4.
I know that aldis provides exclusive name brands that are not carried in other gorcery stores, providing quality at low affordable prices.
 
5.
Affordable and quailty.
 
6.
They compete to be the highest quality at the lowest price.
 
7.
Brilliant quality products for a good price compared to other supermarkets.
 
8.
You have worked nationally in Ireland with local farmers since you have set up business here. You have won awards for the high quality prudice you sell.
 
9.
Aldi have been awarded different awards for there braud product price range in all departments.
 
10.
The quality of products that you sell are the same as or better than the big supermarkets.
 

Question
#37 of 40

Have you shopped at Aldi before?

User Submitted Interview Answers

1.
Of course
 
2.
Yes. Ive grown up shopping at aldi.
 
3.
Yes on a regular basis.
 
4.
Yes every week.
 
5.
I shop at aldi a few times a week.
 
6.
Always and over the years they have always proven to be a lot better than other supermarkets.
 
7.
Yes several times always after pepper sauce and curry great deals bought electrical goods as well in aldi.
 
8.
Every major shop is done at Aldi unless it is midnight and they are not open. So at least once per month, sometimes more than that.
 
9.
Yes, very regularly. Lidl is the next option de[pending on traffic congestion at Aldi and then Tesco for some of the kids cereals that we just cant change their minds on.
 
10.
Yes, quite often. I especially rate the fruit and veg section.
 

Question
#38 of 40

How can I trust you not to steal?

User Submitted Interview Answers

1.
Yes absolutely! I learned from a young age that stealing is wrong. If you want something you have to work for it. What is easily got quickly loses it's value, but if you work hard for it you will appreciate it all the more.
 
2.
I am all about working hard to get what I want. There is no point in stealing when you have the capacity to use your efforts and hard work to buy something instead of stealing something.
 
3.
I was involved in the boy scouts of Ireland since I was seven years old, one of our motto's was to be trustworthy and truthful to which I live by and teach to my children.
 
4.
I am a very honest and trust worthy person.
 
5.
I believe in integrity and doing the right thing at all times,
 
6.
Very well. I'm very tolerant and understanding so I know I can meet their needs.
 
7.
I have never stolen anything in my life and would not start now. Why steal and risk employment and a criminal record.
 
8.
Because im honest and hardworking.
 
9.
Say something about you.
 
10.
If I'm working to earn money to buy things I dont see the point in stealing.
 

Question
#39 of 40

How do you expect to make a difference at Aldi?

User Submitted Interview Answers

1.
I believe my hard work, commitment, communication and organisation skills can improve the quality of service offered to the consumers and improve staff morale. I believe happy workers are hard workers.
 
2.
I believe happy workers are hard workers. I feel my communication skills and morale will help my team and benefit our consumers.
 
3.
Great customer service and communication skills. I can take my prior experience and bridge it over to make a difference. I might even have some new ideas.
 
4.
I am very hard working im a peoples person I can use my own initiave and very flexible.
 
5.
I am hardworking and enjoy having a chat to the customers.
 
6.
I am a hard worker and will bring that style of management to Aldi.
 
7.
I hope that my personality and upbeat attitude will make an impact on customer service and also contribute to team morale. I enjoy challenging work.
 
8.
With positive aspect and excellent customer service skills. Also with a great work ethic.
 
9.
I work hard in everything I do I push myself past my limits to see how much I can achieve this is how I can make a difference and I can motivate others.
 
10.
I expect to make a difference at Aldi because of their ability to appreciate everyone who works for them.
 

Question
#40 of 40

Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?

User Submitted Interview Answers

1.
I always make sure I complete my assignment before my shift ends.
 
2.
Action plan as to what needed to be done first and stuck to it.
 
3.
I always make lists of everything that I have to do. I am a very organized person and I like to get everything done even if I have to stay up really late.
 
4.
At the end of school had alot of testing and assignments due, to priortize them just dedicated certain days to certain tasks like monday i would study my maths and english tuesday, work on this.. etc..
 
5.
I also make sure i have enough time to do every task givin by preparing before hand.
 
6.
I once had a delivery that was x3 what we were expecting to turn up. We had to prioritize our jobs so that we could still have maximise sales whilst getting our task complete.Our priority is always customer serivce and the customers needs. Our team would be split, staff on shopfloor attending customer- manning fitting rooms communication is key when time is not on your side.
 
7.
I have never left a task uncompleted and will thrive to keep it that way.
 
8.
I am quite good at organizing my time and would always try to complete tasks with time limits first then prioritise other tasks in accordance.
 
9.
I delegate out to other co workers what they could handle.I finished my resposibilites.
 
10.
When clients where moving in to there property I made sure the essential details were finished and explaind I would be back early next morning to finish off I was very apoligetive.
 
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