Aldi Interview Questions and Answers
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1 of 40
How well do you handle customer complaints?
User Submitted Interview Answers
I feel that the customer should always leave the store feeling happy with the outcome of the particular complaint.
Keep calm and talk polite and try solve the matter.
Very well. I think it is really important to always listen and help the customer out as much as possible.
Listen to what the complaint is and try to resolve it always being polite and calm.
Very well, its very important to listen and help the customer.
I try and sort them out and solve problems as best as I can, I always try and have a no problem attitude, if a customer has a complaint then it's our duty to try and make it right.
Very well i love turing a complaining customer into a happy one.
I will able customer complaints will tell to sorry for that, thias in next time we will not give you chance fior complaint.
Find out what the complaint is and evaluate if it is valid. Then make it right with the customer so they will come back. Thus, this puts out a good word for the company.
Working in a call centre environment has given me plenty experience with complaints. I have learnt the best way is to stay focused and actively liaten to the query trying to empathise with the customer.