39 Airbnb Interview Questions & Answers
Below is a list of our Airbnb, Inc. interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Table of Contents
- 1. Accomplishment Questions
- 2. Behavioral Questions
- 3. Career Goals Questions
- 4. Communication Questions
- 5. Compatibility Questions
- 6. Conflict Questions
- 7. Creative Thinking Questions
- 8. Direct Questions
- 9. Discovery Questions
- 10. Diversity Questions
- 11. EQ Questions
- 12. Experience Questions
- 13. Job Satisfaction Questions
- 14. Leadership Questions
- 15. Organizational Questions
- 16. Situational Questions
- 17. Stress Questions
- 18. Technical Questions
- 19. Tough Questions
Accomplishment
1. Tell me about your greatest work-related accomplishment.
What You Need to Know
Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. It is okay to brag a little bit when answering this question. Show that you are proud of yourself and your career accomplishments!
Written by Rachelle Enns
Entry Level Example
"The greatest accomplishment in my career was graduating from University as an honors student while working full-time in a related field. I was at the top of my class while working full-time. This accomplishment showed me that I could dedicate myself to my career and reach the goals I set for myself. It felt great to accomplish so much and be recognized for my dedication."
Written by Kevin Downey on December 20th, 2022
Answer Example
"My greatest work-related accomplishment was the management promotion I received at Expedia after just one year. I worked hard for that promotion and was so happy when my work and dedication were rewarded. This kick-started my career in the online travel industry."
Written by Kevin Downey on December 20th, 2022
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Behavioral
2. If you could travel anywhere in the world, where would you go and where would you like to stay?
What You Need to Know
This seemingly innocent question is fun by design, but it is also intended to get you out of interview mode and offer a real glimpse of your personality. This will help your interviewer better glean who you are as a person and how well you would fit into their work culture. You want to try to display your best self, being true to your nature, yet being professional and filtered. Spend time researching and identifying with their culture and work environment to get a clear picture of your audience before answering questions like this.
Written by Kevin Downey on December 20th, 2022
Entry Level Example
"I'd like to visit one of those little remote Italian towns where they pay you money to buy and fix up a property and live there. I've done my share of home projects and would like to get a feel for what that looks like. Maybe I'd buy more than one house and Airbnb one of them."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"I am an adventurer at heart. When I travel somewhere, I don't like to visit the touristy stuff. I want to go where the locals go. Anthony Bourdain once said, 'A tourist has no idea where they've been, and a traveler has no idea where they are going.' Only when I venture off the beaten path and experience the culture, the foods, and what life is like in a place like that do I learn something new. A few years ago, I backpacked through Nepal, and many others hired porters to carry their stuff. Not me; I hiked with my pack on my back. I didn't stay where the other hikers were. I stayed as close to the villagers as possible. Typically, they invited me into their homes, and we'd drink tea, trade gifts, and speak in a way that transcended words. Next, I'd like to stay in an Airbnb in the Azores."
Written by Kevin Downey on December 20th, 2022
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Behavioral
3. What was one question you didn't want me to ask today?
What You Need to Know
This question is a stand-in for the common 'What is your greatest weakness' question. The interviewer expects you to be unprepared because it's an uncommon way of asking this question. You may be less scripted than other points in your interview, and the interviewer wants to see how you deal with that.
Two scenarios commonly play out: either a candidate blurts out a weakness, or they pause and respond with something thoughtful. This question gives the interviewer information about you, but it also allows them to determine if you can think on your feet and answer a challenging question. Use this as an opportunity to show how weakness can be a strength or explain something they have not yet asked but may be an objection to you getting the job. It is then up to you to overcome the opposition.
Remember: it is okay to pause and be thoughtful about your response rather than blurting something out or seeming too rehearsed. Be prepared, but be sincere in your replies.
Written by Kevin Downey on December 20th, 2022
Entry Level Example
"I was hoping to avoid discussing why it took me five years to graduate college. I was working full-time while attending college and double majoring. I initially took the full course load while working full time, then switched my major, which added a semester. Determined, I hunkered down and upped the course load while working full-time. I bit off more than I could chew. It could have taken me longer, but I learned to understand my limitations. I learned a lot in and outside of the classroom, including time management and upping productivity. I know these are important skills that I bring to any position, and I look forward to leveraging them here at Airbnb."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"Well, I suppose I didn't want you to ask me why I rescinded my application three years ago. I've felt a bit embarrassed about it since. The truth is, I thought, at the time, I was ready to leave my current organization and was well positioned to compete for a position at Airbnb, which I've been hopeful about working with since college. But I decided that I needed more time and experience to be the superstar I wanted to be at Airbnb. In these past three years, I feel I've learned everything I could to shine here, and I can't wait to put those last three years of learning and growth into action."
Written by Kevin Downey on December 20th, 2022
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Behavioral
4. If you could choose one celebrity or influencer who is most like-minded to you, whom would you choose?
What You Need to Know
The interviewer would like to see which type of celebrity or influencer you most identify with. This question may seem like a lot of fun to answer, but keep in mind there is solid reasoning behind it. Imagine the difference of opinion the interviewer may have of you if you say you are most like Kanye West versus someone like Barack Obama! Give your reply, keeping it to the point. Support your answer with a genuine reason for choosing the person you did.
Written by Rachelle Enns
Entry Level Example
"I would say, Tim Cook. He has a lot of integrity and stands behind his promises. Whether it is the privacy of their users, reducing the environmental impact of their manufacturing and recycling of their projects, or maintaining a universally affordable model of iPhone, he is a responsible pioneer."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"If I could choose one influencer, who is most like-minded to me, I would choose Ed Mylett. He is a major voice regarding peak performance strategies, possessing an entrepreneurial mindset in everything you do, and doing good things with life's blessings. His podcast is a big encouragement to me, and I appreciate that he never wavers from his values."
Written by Kevin Downey on December 20th, 2022
Answer Example
"I greatly admire, and most want to be like, Arianna Huffington. In addition to being one of the world's largest female influencers in the business world, she is also a generous and intelligent human being. I appreciate people who remain down to earth and interested in helping others despite soaring to fame and wealth."
Written by Kevin Downey on December 20th, 2022
Behavioral
5. What is the most significant impact the internet has made on the world?
What You Need to Know
This question is an open-ended one, and you are not expected to give a specific response. Your answer is opinion-based. Keep your answer to the point, and avoid rambling. How has the internet impacted you, your work, or the businesses in which you are involved? Consider how the internet has made it possible for companies like Airbnb to exist and thrive.
Written by Rachelle Enns
Entry Level Example
"I don't know what we would do without the internet. It's hard to imagine life without it now! I think the most significant impact the internet has made is giving us helpful information at our fingertips. It's so simple to educate ourselves quickly on complex and important topics. The internet has made our world faster, smarter, and better in so many ways."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"The internet has impacted the world in immeasurable ways beyond any other previous communications revolution, such as the printing press, telegrams, the telephone, radio, or television. The internet is something of a true commonwealth of information sharing and opportunity. It's allowed businesses like Airbnb to even exist in a way where you can reach and connect people around the world while presenting homeowners with an easily accessible entrepreneurial opportunity for home sharing. On a more personal level, the internet has allowed us to see a much broader view of the world and how other people live, learn, work, and play."
Written by Kevin Downey on December 20th, 2022
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Further, it has transformed how we work, learn, and interact, bringing about a digital revolution. We can now work remotely, learn virtually, and connect with people from all corners of the world, 'Embracing the Adventure' of this digital age.
Additionally, the internet has led to the rise of novel business models and industries, fostering 'Cereal Entrepreneurship'. Companies like Airbnb are great examples of this, using the internet to create unique shared-economy models that did not exist before.
Yet, it's important to recognize that while the internet brings numerous benefits, it also introduces challenges such as cyber threats and privacy issues. That's where 'Every Frame Matters' comes into play. As a security professional, understanding the details, nuances, and complexities introduced by the internet is crucial to protecting and securing this digital space.
So, the most significant impact of the internet is multifaceted and continues to evolve, impacting all aspects of life from knowledge sharing, work, connectivity to the birth of new business models."
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Behavioral
6. If you had to give a TED Talk tomorrow, what topic would you choose?
What You Need to Know
TED Talks are known for their slogan, 'ideas worth spreading.' The platform introduces people to thought leaders in education, business, science, tech, and other creative industries. Airbnb's values include the following:
- Caring for others and making them feel like they belong
- Prioritizing work that advances the mission and positively impacts the community
- Being bold and applying original thinking while being resourceful to make the outcome a reality
- Embracing the adventure, being curious, asking for help, and demonstrating an ability to grow
- Owning and learning from mistakes
- Bringing joy and optimism to the workplace
What topic could you choose that would add to these values while reinforcing your beliefs?
Written by Kevin Downey on December 20th, 2022
Entry Level Example
"If I could give a TED Talk today, I would talk about the importance of embracing and learning lessons from your flaws. Nobody is perfect, yet, in our society today, we all try to appear to be so. I would speak about the importance of accepting feedback, asking for help, and continually growing yourself as a person and a professional."
Written by Kevin Downey on December 20th, 2022
Answer Example
"I love TED Talks and have thought about this before! If I could present on any topic, I would discuss how joy and optimism affect our overall attitude and the outcome of our work and personal life. I am a big believer in the law of attraction, so this type of topic would be a primary interest."
Written by Kevin Downey on December 20th, 2022
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The talk would explore how individuals can be both the weakest link and the strongest defense in cybersecurity. I'd discuss the importance of security awareness, training, and building a culture that embraces security - reflecting the value of 'Embrace the Adventure,' as it promotes continuous learning and growth.
Moreover, I'd discuss case studies and examples, showing that attention to every detail is vital - 'Every Frame Matters.'
Finally, I'd encourage everyone to take bold actions in their organizations to enhance cybersecurity, embodying the 'Cereal Entrepreneur' spirit. I believe this topic would resonate with many because as we increasingly live our lives online, understanding the human aspect of cybersecurity becomes paramount."
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Behavioral
7. Airbnb is unafraid to become involved in social causes. What are your thoughts on this?
What You Need to Know
Airbnb stands for many social causes, including their public campaign for marriage equality, 'Until we all belong.' They also have the 'Airbnb Experiences' incentive for those interested in hosting a social impact experience. This social impact experience is open to all volunteers, employees, or board members of a registered nonprofit. You can create an experience and advocate for your cause. In exchange, Airbnb waives the stay fees you would typically incur, and 100% of the funds go to your nonprofit. Express to the interviewer the ways that you feel you can make an impact on a cause close to your heart.
Written by Rachelle Enns
Entry Level Example
"I was reading about Airbnb's Social Impact experiences, where Airbnb waives its service fees so that 100% of the earnings go directly to the nonprofit. Pretty amazing! I think that's great. I'm also impressed with what Airbnb is doing with their dot org, offering housing in emergencies, from natural disasters to large-scale conflicts! Airbnb is a role model, setting a precedent other companies should follow."
Written by Kevin Downey on December 20th, 2022
Answer Example
"I appreciate that Airbnb is active in several social causes and encourages your employees to do the same. I have been an avid volunteer for many years, with my heart being for the homeless. I serve at the soup kitchen twice per month and help with other special events at the city's drop-in center. I hope more corporations follow suit. Also, I loved the 'Until we all belong' campaign started by Airbnb. I am also passionate about marriage equality. I march in a few parades every year and campaign for several social injustices. It's essential to have a voice and so freeing to have your company standing behind you in your efforts."
Written by Kevin Downey on December 20th, 2022
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Companies like Airbnb can often act faster than governments in response to certain issues and can use their influence to bring attention to causes that might otherwise be overlooked. This embodies the 'Don't Wait' principle, demonstrating proactive action when it matters most.
Furthermore, Airbnb's engagement in social causes aligns with the 'Be a Host' value, as it cares for others and makes people from all walks of life feel like they belong. It's a bold stance and not without its challenges, resonating with the 'Be a Cereal Entrepreneur' and 'Embrace the Adventure' principles.
However, it's also essential that such involvement is genuine, well-intentioned, and thoughtfully executed, with every detail considered – 'Every Frame Matters.' Overall, I believe it's a positive step, and as a potential Airbnb employee, I would be proud to be part of an organization that takes such a proactive stance on social causes."
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Behavioral
8. How do you define success?
What You Need to Know
Consider what success means to you. Tell the interviewer how you see success, and tie your answer into the success that you plan to bring to this particular position, should you be offered the role.
Written by Rachelle Enns
Entry Level Example
"I define success as my ability to reach the goals set out for me. On a personal level, these are the things I wish to achieve in my life. On a work level, they're the targets set out for me and the professional development I seek."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"I consider a project a success only when I have produced work I can be proud of, like when my curiosity leads to creativity in my work, and I conceive an unconventional approach, resulting in simple solutions. I am always looking at things from every angle and am resourceful even when I don't need to be. I've been told I am an outside-of-the-box thinker. I love how Airbnb celebrates creativity as the core of who they are and how they run things. This is part of what attracted me to this role. The potential to be celebrated for my strong suits and be in a working environment where I could thrive, doing the kind of work I love. That's what looks like success to me."
Written by Kevin Downey on December 20th, 2022
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Behavioral
9. Do you prefer to use Apple or PC equipment?
What You Need to Know
At Airbnb, one of the perks they list is that they provide all employees with Apple equipment. Be sure to let the interviewer know you can work with any tech. Discuss what you use at home and work. You can keep your reply brief.
Written by Rachelle Enns
Entry Level Example
"All my personal electronics are Apple products, which I use at home and school. I have used PC equipment when working on the equipment at the school or occasionally in the library. I also have some experience using it at some of my summer jobs in the past. My preference is Apple. However, I can be productive with either type of equipment."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"My personal electronics are all Apple products, which I prefer. I have had my fair share of working on Microsoft computers, Dell, and HP. But too often, I have experienced issues with that equipment that result in a lot of lost time trying to resolve software issues or bugs which hamper productivity. This can be frustrating when you feel like you are on the right track with your work. These are things I never experience with my Apple products. Another thing I love about this company, that Airbnb primarily operates on Apple equipment, was a motivator in me pursuing this position."
Written by Kevin Downey on December 20th, 2022
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Career Goals
10. Why do you want to work for Airbnb?
Why the Interviewer Asks This Question
Your interviewer is curious why you feel Airbnb is a good fit for you. How you answer may help them understand whether they can trust you to represent their company and whether you embody the spirit and qualities they look for in their ideal employees. "We are Exemplary Guests & Hosts. As an employee, you literally represent Airbnb and its values in our community... who are champions of Airbnb's mission. This is a significant responsibility." So do your research and familiarize yourself with everything Airbnb before your interview.
Written by Kevin Downey on March 14th, 2024
What You Need to Know
One of Airbnb's core values is "Champion the mission. We're united with our community to create a world where anyone can belong anywhere." The employee testimonials they post on their website reiterate this spirit among their teams. "Airbnb is the type of place where you get calluses from clapping, strong fingers from coding, abs from laughing, and delicious food." "Every day at Airbnb, I get to work with the smartest people I know on beautiful technical projects that help share the joy of travel with the rest of the world."
Airbnb advertises that they trust their employees to be self-managed in their work. "Flexibility only works when you trust the people on your team. It's clear that flexibility works for Airbnb. Live your best life. There's life at work and life outside of work. We want everyone to be healthy, travel often, get time to give back, and have the financial resources and support they need." Additionally, they advertise that they "believe increased transparency around base pay... including helping drive more consistency in our new hire compensation packages." They advertise that many of their positions enable their employees to live and work from anywhere. You have the flexibility to travel and work around the world." On their careers site, you can find more information about their comprehensive health plans, paid volunteer time, healthy food and snacks, generous parental and family leave, and annual travel and experiences credit.
Written by Kevin Downey on March 14th, 2024
Answer Example
"I have read nothing but great things about the work culture here and it sounds like the ideal environment for me. I love what it says on your website, about clapping and cheering each other on. And about having fun at work and laughing a lot. I mean, that sounds ideal, right? Working somewhere that you can truly be yourself while building the kind of relationships that last a lifetime. Plus, I love to travel, and I love the idea of traveling and working remotely, which I have done with excellence in the past. That's the dream of a work-life balance. Doing what you love, where you love doing it."
Written by Kevin Downey on March 14th, 2024
Career Goals
11. We seek to hire highly ambitious people. Where would you like your career with Airbnb to take you?
What You Need to Know
Airbnb has a significant range of available positions within a few departments, including Engineering, Data Science and Analytics, Customer Experience, Design, and many more. Have you researched Airbnb enough to know which departments suit you the best? Talk to the interviewer about your career ambitions related to the offerings at Airbnb.
Written by Rachelle Enns
Entry Level Example
"I am highly ambitious and motivated and have a strong track record for success in college, graduating with honors and being honored in receiving several awards, as detailed on my resume. I've had many recruiters come my way, but I'm not interested in working just anywhere. One of the reasons I was so excited to interview with Airbnb is the endless growth opportunities you appear to offer for your high-performing employees. My biggest ambition is to be awarded a Senior UI Engineer position in the next three to five years. I would be honored to have the chance to prove myself here, at Airbnb, and would do everything in my power to earn my keep."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"What interests me most about your company is that there are a variety of options when it comes to career growth. Many companies advertise opportunities for growth from within, but with Airbnb, it seems there is a genuine opportunity. Ideally, I'd like to find a long-term fit and would prefer to earn my way into a team lead role, then into a Product Manager position in the Data Science and Analytics Department. I have a sincere interest in eventually moving into a Data Science Manager position. Of course, I understand that this will take many years of dedication and hard work. But I've mapped out my five-year career plan and charted attainable micro-goals and milestones to help make this attainable."
Written by Kevin Downey on December 20th, 2022
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Communication
12. There's been some news floating around that Airbnb is considering launching an airline. Are you for or against this idea?
What You Need to Know
Airbnb works on many platforms, including lodging, tourism, and restaurants. It would make sense for the company to have a stake in other services, such as airline travel. The company wants to be an 'end-to-end' trip business eventually. Because of Airbnb's interest in innovation and inventions, they want to focus not on traditional airline methods but instead on faster travel and more luxurious experiences for their customers. Give your thoughts on this, and remain positive and encouraging.
Written by Rachelle Enns
Entry Level Example
"I fully support any efforts to disrupt the traditional airline business. I think it makes complete sense for Airbnb to become an end-to-end travel services provider. I fully support the idea and look forward to my first flight with Airbnb!"
Written by Kevin Downey on December 20th, 2022
Experienced Example
"I'm not one for sharing uninformed opinions. I heard Airbnb spent time considering making their platform a one-stop-shop for travel. I heard a while back that German airline Lufthansa was selling seats for its flights on Airbnb and that Delta offers SkyMiles when you book on Airbnb. But I haven't heard much since the pandemic hit. However, with the level of disruption in the airline industry over the last few years, I suppose I'd have to look at things more closely before answering that question. I suppose it depends on how things unfold over the next few years, post-pandemic and post-inflation. I'd be curious to hear more about what Fred Reid is helping Airbnb cook up."
Written by Kevin Downey on December 20th, 2022
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Communication
13. How would you explain Airbnb to someone who has never heard of our concept?
What You Need to Know
The Airbnb concept is not overly complicated, but for someone like your elderly grandmother, it may seem unusual. How well you explain the Airbnb concept will show the interviewer how well you understand it yourself. Keep your answer brief and straightforward.
Written by Rachelle Enns
Entry Level Example
"I'd say that Airbnb offers homeowners an opportunity to rent out their properties for short-term stays, allowing people to make money renting while allowing travelers an alternate choice to a hotel."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"I'd explain Airbnb as a broker of homeowners' properties. Their platform allows individuals to share or rent out their entire homes, a room in their house, cottages, apartments, and condos as an alternative to a hotel. The Airbnb service allows travelers to stay in a homier place, with a wider variety of options for proximity, while providing people a way to make a second income safely and conveniently."
Written by Kevin Downey on December 20th, 2022
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Compatibility
14. At Airbnb, we take pride in our ability to stay one step ahead of our competitors. How will you contribute to this trend?
What You Need to Know
You must research Airbnb and its most vigorous competitors before your interview. What does Airbnb do best, and who is trying to do it better? Speak openly with the interviewer about your ability to work competitively and how you plan to contribute to their continued success.
Written by Rachelle Enns
Entry Level Example
"I think the best way to stay ahead of competitors is to keep your offering as simple as possible while remaining innovative and paying attention to the fine details. When you have a great service, others will try to mimic your work, but they will cut corners because they will feel rushed to get it out on the marketplace first. Lately, I've seen your competitors overcomplicating their products. People want simple, easy-to-use services, which they can understand and access easily."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"There are a lot of competitors out there, but so many of them don't have the spirit, level of commitment, or accessibility to assistance and service as Airbnb. For example, Barsala, a recent competitor in Seattle as of 2016, offers more hotel-like accommodations, like staying in a home staged by the companies that stage homes that are up for sale. But getting in contact with someone when you run into an issue is more difficult. Their pricing and customer service feel more corporate, like dealing with investors who don't care about anything but making money. Airbnb makes you feel cared for, and some simple checks and balances ensure you get what you expect. From being able to rate your experience or reach out to the homeowners to being taken care of by Airbnb as a host if you run into any issues with guests, you feel connected and cared for. This is where I believe Airbnb stands apart from the herd."
Written by Kevin Downey on December 20th, 2022
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Compatibility
15. Why should we hire you?
Why the Interviewer Asks This Question
Your interviewer is curious whether you have an understanding of the type of talent they are looking to recruit. So, before your interview, devote time to studying how Airbnb describes their ideal talent. Study all of their statements and keywords, and be honest with yourself whether these statements sound like descriptives you would use for yourself. Go beyond how they describe their employees. Study how they describe what it means to be a host and the behaviors they expect of them and their guests. For example, one of their core values is "Be a host. We're caring, open, and encouraging to everyone we work with." And another of their core values is "Be a Cereal entrepreneur. We're determined and creative in transforming our bold ambitions into reality."
Written by Kevin Downey on March 14th, 2024
What You Need to Know
When describing what they expect of those who work with them, they use terms such as commitment, timely communication, accuracy, cleanliness, and a consistent level of quality, while prioritizing meaningful interactions. Airbnb states that they're "listeners and advocates, mentors and hosts." They also state that they are looking for employees who show how much they can accomplish. "Airbnb was born with a creative spirit, and it's one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb. Our community is based on connection and belonging."
"Our creativity allows us to imagine new possibilities for people. Our responsibility is to all of our stakeholders. It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company. Make the right choice based on where you're most productive...while collaborating in a highly coordinated way, and experiencing the in-person connection that makes Airbnb special."
Written by Kevin Downey on March 14th, 2024
Answer Example
"Airbnb should hire me because I feel like this is the right fit and how you describe your employees sounds just like me. I am a great listener, am super open with who I am, and am open and accepting of everyone I meet. I am always encouraging everyone I meet to chase their dreams, and I am bold in pursuing mine. I have a creative spirit and am always looking at things from an outside-of-the-box perspective. I have great communication skills, a strong attention to detail, am organized, committed, and my work is always of the highest caliber."
Written by Kevin Downey on March 14th, 2024
Compatibility
16. What is the Belo, and why is it important to Airbnb?
What You Need to Know
This is another question that tests your company's knowledge. When approaching your research of a company you are interviewing for, imagine that you are getting a head start on your onboarding. That way, when you enter the interview, you'll have a stronger sense of their company culture and will be in a better position to display yourself as a more viable candidate. Research Airbnb's Belo and what makes their logo so iconic.
Written by Kevin Downey on December 20th, 2022
Entry Level Example
"The Belo is the logo for Airbnb. It's the 'A' in Airbnb and is as subtle as the famous FedEx logo and the arrow hidden within."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"The Belo is the logo for Airbnb. This iconic logo has several hidden images within it. Belo stems from the word 'Belong.' This image not only serves as the 'A' in Airbnb, but the loop in the center is the same image as a map pin. Also, turn it upside down, and it is a heart. Right side up, it symbolizes a person with their arms in the air. Put those together, and you have people-love-places and belonging. Also, it is a loop with no end or beginning, which also symbolizes the eternal."
Written by Kevin Downey on December 20th, 2022
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Compatibility
17. What do you think we do better at Airbnb than any of our competitors?
What You Need to Know
Before your interview, research Airbnb and any awards or recognition they have recently received. In their industry and competitive space, where do they stand out? Be sure to speak positively about the organization's recent achievements to show that you are interested and engaged in their work. Airbnb competitors rarely do what they do on a better scale, but their typical competitor includes VRBO.
Written by Rachelle Enns
Entry Level Example
"After reading reviews on your company, I believe your reputation is the most solid and sincere of all your competitors. Amazing service is always the best way to stand out. Also, when preparing for this interview, I noticed that Airbnb has partnered with businesses related to air accessibility and airline travel. You are a trailblazer in alternative travel, which is amazing."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"I feel like Airbnb has it down in every regard. The platform is excellently engineered and very intuitive. The information is sincere and transparent. You can get a strong feel for who you are renting from. It's clear what they have to offer through their reviews and accommodations, and the customer service is unparalleled. The Airbnb experience makes you trust Airbnb over their competitors."
Written by Kevin Downey on December 20th, 2022
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Compatibility
18. Culture fit is important to us at Airbnb. How would you describe your personality?
What You Need to Know
Named 'Company of the Year' among other prestigious awards, Airbnb bucks the system when it comes to typical corporate workplace culture. The more you read, the more you will see that their model is for people who ask for excellence from themselves, their employer, and their colleagues. According to Brian Chesky, the founder of Airbnb, 'Culture is simply a shared way of doing something with passion.'
Discuss with the interviewer how you would describe your personality, keeping these core needs and values in mind.
Written by Rachelle Enns
Entry Level Example
"I believe my personality will fit well with the Airbnb award-winning culture since I am an independent decision-maker who widely accepts and implements feedback."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"I can work independently and have no issues self-managing, whether working in the office or from home. I would describe myself as a passionate doer with an award-winning attitude. I believe in flexibility and creativity, and I'm adaptable, never getting stuck on particular rules or hiding behind them. I have excellent interpersonal skills and thrive on human connection through any form of communication. I am consistently considerate of my employers, coworkers, and customers and would likewise be so with our destination partners and all stakeholders."
Written by Kevin Downey on December 20th, 2022
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Conflict
19. How do you deal with conflict on your team?
What You Need to Know
The interviewer wants to hear about your ability to communicate with your team and professionally handle issues when they arise. Think of an example where you worked closely with your team to resolve a conflict. You could also offer a scenario where you mediated an issue between two coworkers. Show that you can keep your head on your shoulders when dealing with conflict.
Written by Rachelle Enns
1st Answer Example
"I have strong conflict management skills, and in my current position, I have had to exercise those skills from time to time. We are in a high-stress work environment, which can cause a lot of unnecessary conflict among the team. When a conflict arises, I like to deal with it swiftly, openly, and with poise. I lead my team with transparency and openness, so I will call a group meeting to express concerns and get it all out on the table."
Written by Rachelle Enns
2nd Answer Example
"When there is conflict, I will address the issue head-on with expediency and open communication. Hearing the problem before deciding on a solution, and perhaps most importantly, hearing the parties out is most important. I believe in allowing the stakeholders to have a say in what they think will work best for them and then work together to create a solution that will work best for everyone."
Written by Rachelle Enns
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Creative Thinking
20. We encourage innovation at Airbnb. What does innovation mean to you?
What You Need to Know
Because innovation is an often misused word with room for interpretation, it's essential to understand what innovation means in the tech space and to Airbnb. Here are some ways to be innovative:
- The creation of new products or services
- The reconceptualization of existing products or services
- The suggestion of better approaches
- The simplifying of tasks
Talk to the interviewer about a product or service you created.
Written by Rachelle Enns
Entry Level Example
"To me, innovation is creating new products and services that are useful to customers and helping my company stand out further in their space. I believe innovation means thriving on change and remaining nimble in your work. Innovation can mean creating a new and powerful idea or simplifying an existing one."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"In my previous role, I was fortunate enough to rise to a particular challenge by introducing a gold-level service that added service options on top of our general customer service. Our customer base responded very positively, and we kept the program running for a few years before it evolved into another program with other options, adhering to the trends in our industry. As I see it, kaizen is the micro-improvements that, when combined, can lead to macro-improvements. I view the first step towards innovation as having a clear concept of the big picture. I think of the big picture as a map. But how you get there is the innovation. Sometimes it is broken up into those kaizen micro-goals, or sometimes it's a moonshot."
Written by Kevin Downey on December 20th, 2022
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Direct
21. Have you ever broken a confidentiality agreement?
What You Need to Know
Companies will have confidentiality agreements for a variety of reasons. These could be to protect their trade secrets or to ensure that you do not bring any intellectual property over on the occasion that you quit or are terminated. Talk to the interviewer about your thoughts on confidentiality agreements.
Written by Rachelle Enns
Entry Level Example
"I never have, to my knowledge, broken a confidentiality agreement. Despite my reasons for leaving a position, I would never choose to hurt a previous employer in any way."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"I've never been legally bound by a confidentiality agreement. If I were, I would never knowingly break any such agreement. However, I have been in situations where I have been told things in confidence in both a personal and professional context. I take my word very seriously, and integrity is my number one core value. Those who know me know this about me and trust me implicitly."
Written by Kevin Downey on December 20th, 2022
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Direct
22. At Airbnb, we take privacy and confidentiality very seriously. Are you willing to sign a non-disclosure agreement if hired?
What You Need to Know
Signing a non-disclosure agreement is quite common in the software and technology industry. If hired, you will likely be privy to trade secrets, pending patents, private information regarding hosts and guests, and other innovative projects that must remain confidential. Talk to the interviewer about your willingness to sign an agreement. If you are currently under a non-disclosure or non-compete agreement with your present employer, now is the time to discuss that.
Written by Kevin Downey on December 20th, 2022
Entry Level Example
"I'm happy to review any privacy and confidentiality agreements you have. I've signed non-disclosure agreements in the past; although I am not currently under one, I recognize the importance of such agreements and am most willing to comply."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"I have no issues signing any such agreement, whether a non-disclosure, a non-compete, or background check. I am happy to comply. I understand Airbnb has a company culture built on trust. They trust their teams, including their remote workers, by providing them with the flexibility required to get the job done. But you legally have to protect your destination partners, hosts, and guests' private information, along with protecting the interests of all your stakeholders."
Written by Kevin Downey on December 20th, 2022
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Discovery
23. Tell me about yourself.
Why the Interviewer Asks This Question
Your interviewer needs to get to know who you are to ascertain how suited you are to their company and this role. It is just as important for them to ensure you'll be a good fit for their culture as it is that you'll get along with their teams. So try to find all the ways in which you feel you are like-minded. If you have a strong sense of their culture, and what it is like working with them, it will show in your answer.
"I've always believed that you design the culture you want, or it will be designed for you. I'm excited...unlock some amazing creativity and innovation, and make working here really fun." -Airbnb co-founder and CEO Brian Chesky
Written by Kevin Downey on March 14th, 2024
What You Need to Know
One of Airbnb's core values is "Embrace the adventure. We're driven by curiosity, optimism, and the belief that every person can grow." They also make several statements on their career site which are specifically crafted to attract their ideal talent. The more these statements resonate with you, and the more attracted you are to working with them as a result, the better a match you'll seem. "We want to hire and retain the best people in the world (like you). If we limited our talent pool to a commuting radius around our offices, we would be at a significant disadvantage. The best people live everywhere, not concentrated in one area. And by recruiting from a diverse set of communities, we will become a more diverse company."
Written by Kevin Downey on March 14th, 2024
How to Answer
When answering this question, compose a brief bio or elevator speech to showcase how this position aligns with your professional experience and career goals. Personalize your answer and avoid reciting your resume. Be enthusiastic and showcase your passion for the field. Use this as an opportunity to highlight how you're aligned with the role and company, and why you applied for this specific job.
Structure your response using the STAR method (Situation, Task, Action, Result) to provide more details about an achievement. Keep it concise and engaging. Exhibit confidence by speaking clearly, making eye contact, and projecting a positive attitude.
Written by Kevin Downey on March 14th, 2024
Answer Example
"I've been working for Expedia for five years now, and while I love working there, and in the travel sector, since before I graduated from college I have wanted to work for Airbnb. Don't get me wrong, working with Expedia has been an incredible journey, and I have learned a lot about myself as a professional, and grown tremendously in my career. I've built some great relationships as a result as well. But starting in my teens, I frequently helped my parents with the property they hosted on Airbnb, and often I would hand the keys to our guests, or help them with any issues or needs. This continued in the summers on break in college as well. Anytime I dealt with the representatives at Airbnb, it was always such a great experience and nothing but positive. So, I just knew that was where I wanted to end up. So now, I feel I have further developed my skills and am grateful for you making the time for me with this interview."
Written by Kevin Downey on March 14th, 2024
Diversity
24. When have you worked with a diverse group of people?
What You Need to Know
Airbnb spends a considerable amount of time focused on diversity and social issues. They have always been an active voice in the corporate world for acceptance and marriage equality. Discuss with the interviewer how you plan to contribute to their diverse workplace culture and assure them that you can handle an environment that offers diversity.
Written by Rachelle Enns
Entry Level Example
"I have worked with diverse groups of people most of my career, including my time at university. A successful tech company should embrace diversity of all kinds. It's what spurs creative and innovative ideas!"
Written by Kevin Downey on December 20th, 2022
Experienced Example
"I prefer to work with people who have open minds and are comfortable in their skin. Working with people who assume everyone is like them or prefers to be in the company of those who they think are just like them likely live in a perpetual fear state. That kind of mentality won't spark innovation, with no exposure to new ideas outside their range of experience. Honestly, I'd be scared of that environment and the stagnation it would offer my career. No thanks. I consider myself a creative individual and always think outside of the box. So I am most comfortable in a diverse and inclusive environment. I get to meet people I may not ordinarily have exposure to, and that offers great learning opportunities. New experiences spark one's imagination, and that is what Airbnb does, right? Creates opportunities for new experiences."
Written by Kevin Downey on December 20th, 2022
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EQ
25. How would you rate your performance in this interview so far?
What You Need to Know
The interviewer would like to know if you are satisfied with your interview performance. If your interview were a flop, you would know. It's much better to address your performance outright than try to sweep it under the rug.
Written by Rachelle Enns
Entry Level Example
"I am not sure if I have been able to portray myself 100% accurately in this interview, although I am trying my best. If there is anything more I can clarify for you, I would be happy to do so."
Written by Rachelle Enns
Answer Example
"I would rate my performance as an 8/10. I am happy with how I answered most of the questions; however, I feel that I stumbled a bit when you asked me about my expertise with Java and Python. Could I further clarify for you?"
Written by Kevin Downey on December 20th, 2022
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EQ
26. What are your weaknesses?
Why the Interviewer Asks This Question
Your interviewer is seeking a better understanding of your professional growth. How you respond can be an indicator of your self-awareness, emotional intelligence, commitment, growth mindset, and accountability. For instance, individuals committed to their career advancement will make the most of any learning opportunity. They will openly share their weaknesses and growth areas, seeking assistance through learning and mentorship.
Written by Kevin Downey on March 14th, 2024
What You Need to Know
Among their benefits, Airbnb states they offer learning and development opportunities, "support, mentorship, fun, and real-world experience... to accelerate your learning and make a real impact. Being together to connect and collaborate has always been an essential part of our culture, and we're doubling down on that."
Written by Kevin Downey on March 14th, 2024
Answer Example
"I would say that although I am anxious to develop my leadership skills, I struggle with being able to delegate effectively. I know how to communicate what needs to be done, the stakes involved, and how everyone's efforts need to be coordinated, and all of that. But where I struggle is the confidence to execute that communication. Like right now, I feel zero pressure sharing that with you. But when speaking in front of my team, I stumble and suffer a little stage fright, and rush through my communication. I know the habits I need to overcome, and I am working on them. It's just taking a while to get there."
Written by Kevin Downey on March 14th, 2024
Experience
27. Tell me about your experience booking an Airbnb.
What You Need to Know
According to Airbnb, on any given night, 2 million people stay in homes on Airbnb in 81,000 cities all over the world. Have you been one of their guests in the past?
If you have never traveled using Airbnb as an alternative to hotel bookings, ask friends and family about their experiences, or do some research online.
When you are interested in joining a new company, you should experience their service firsthand, if possible, before your interview. Keep your reply positive and reinforce what you believe Airbnb does best.
Written by Kevin Downey on December 20th, 2022
Entry Level Example
"I have not had the opportunity to travel with Airbnb; however, this Christmas, I reserved a one-bedroom unit for my parents in my condo building. It was cool because I met a new neighbor and was able to support their Airbnb hosting business at the same time! My parents loved the concept and the fact they were close to me without having to stay in an impersonal and expensive hotel."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"I can't remember the last time I stayed at a hotel. Honestly, Airbnb is the only type of lodging that I book. I rented two places in the San Francisco area in the past year - one, a townhome downtown, and the second, a more secluded vacation home off Muir beach. Although both experiences were vastly different, my time was equally enjoyable. The hosts were kind and left a bottle of wine for us upon our arrival and were very easy to communicate with over the Airbnb platform. I love Airbnb and always recommend it to my friends and family. For anyone new to the platform, I'll take time to walk them through it. I have converted many people to this method of travel."
Written by Kevin Downey on December 20th, 2022
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Experience
28. What experience do you have using team-based messaging applications?
What You Need to Know
There are many options for communication software and messaging applications. Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you.
Written by Rachelle Enns
Entry Level Example
"Although I have not worked with a team-based messaging application, I am confident I would learn quickly. Which team-based messaging apps do you use at Airbnb? I would love to get a head start and begin learning."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"I have used a variety of team-based messaging applications. I am best versed in Trello, Slack, and Freedcamp. No matter which system you use, I am sure that I can pick it up very quickly."
Written by Kevin Downey on December 20th, 2022
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From a cybersecurity perspective, I understand the importance of securing these platforms to safeguard sensitive data and maintain compliance, aligning with the 'Be a Host' principle. This includes setting appropriate permissions, enforcing strong password policies, and implementing multi-factor authentication.
Moreover, we've utilized the automation capabilities of these tools, such as integrating with CI/CD pipelines for real-time updates, demonstrating a 'Cereal Entrepreneur' approach to maximizing available resources.
In essence, my experience with team-based messaging applications involves not only using them for communication and collaboration but also ensuring their secure and efficient utilization in line with the team's needs and company's values."
Jaymie's Feedback
Experience
29. Have you ever been a host and rented out your home on Airbnb?
What You Need to Know
The heart of this question is to assess your experience level with this side of the service Airbnb offers to their 'destination partners' or 'hosts.' If you have hosted before, discuss the overall experience and how successful Airbnb was in accommodating your concerns and needs. Be filtered when sharing your reasons for hosting, and maintain an air of professionalism. If you haven't hosted, learn everything you can about the experience, and try to talk to someone who has so that you can showcase your understanding and knowledge of all things Airbnb. Doing so will convey how invested you are in this opportunity.
Written by Kevin Downey on December 20th, 2022
Entry Level Example
"I have never hosted before, but I know someone who has. They've had some good experiences and some experiences that weren't what they hoped, but they communicated that they always felt they were treated fairly by Airbnb."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"I have hosted a few times when I went on vacation and didn't have a house sitter. I hired my cleaning person, who always does a great job, to check in and take care of the house between guests. They complained a couple of times about the state the guests left the place in, but my cleaner always did a great job of getting the house back into shape for me, and those guests just got charged a little extra. I have a five-star rating and have had nothing but outstanding experiences with Airbnb. It's been a great relationship so far."
Written by Kevin Downey on December 20th, 2022
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Experience
30. How do you strike a balance between your personal life and professional life?
What You Need to Know
A solid balance between your work and personal life can make all the difference in your job satisfaction and your ability to avoid burnout. Yet, in our current job market, with remote work on the rise, this can be harder to attain. They need to know they can trust their people to self-manage and establish boundaries to successfully manage these two spheres. Closely examine your approach to maintaining this balance and the systems you implement to self-manage your work while ensuring your success.
Written by Kevin Downey on December 20th, 2022
Focus Your Answer On
Airbnb advertises that they take extra measures to contribute to their team's work/life balance. Read through these value propositions from their website: "There's life at work and life outside of work. We want everyone to be healthy, travel often, get time to give back, and have the financial resources and support they need. Live and work anywhere. We've designed a way for you to live and work anywhere--while collaborating in a highly coordinated way, and experiencing the in-person connection that makes Airbnb special. Our design has five key features: You can work from home or the office. You can move anywhere in the country you work in and your compensation won't change. You have the flexibility to travel and work around the world. We'll meet up regularly for gatherings. We'll continue to work in a highly coordinated way. Live your best life."
Written by Kevin Downey on December 20th, 2022
Entry Level Example
"I consider myself disciplined and can remain productive, keeping my distractions at a minimum. I am very focused and have a good approach to maintaining a strong mind-body-spirit balance. I consider myself very grounded and am very self-managed in my work."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"I've spent a lot of time developing sound habits of working out of my home. In my research on maximizing my productivity, I discovered that music, such as Mozart, without lyrics, is very effective in helping someone focus. I also learned that birdsong is known to enhance focus. This led to me taking advantage of Apple's Sounds feature on their Homepods. I have a few Homepod minis in my house and play forest sounds while I'm working. Aside from that, I am very effective at time management, in preparing for my day the night before, making sure everything is lined up, with time padded in, in case of contingency scenarios. Always pad the job. The only distractions I allow are my cats, which get attention when they demand it and offer me the periodic micro-breaks that help increase my productivity. So, even when I'm working from home, my personal and professional life is perfectly balanced."
Written by Kevin Downey on December 20th, 2022
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Experience
31. What would you consider your technical specialty?
What You Need to Know
Do you have any particular areas of interest or ability? Talk to the interviewer about your strengths, and highlight any specific skills you excel in. If you can, highlight skills listed on the Airbnb job posting or job description. If there is a related area of interest where you'd like to expand your capabilities, you can mention those as well.
Written by Rachelle Enns
Entry Level Example
"I have been focusing my career on becoming a cloud integration specialist, although I also have cross-platform app development expertise."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"The setting of infrastructure strategy and influencing product strategy has always been a solid area for me. I have a big interest in overall business efficiency and processes. I see you are looking for team members with an interest in these areas, which caught my eye when I first saw your job posting."
Written by Kevin Downey on December 20th, 2022
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Job Satisfaction
32. What do you think you will like about this role with Airbnb?
What You Need to Know
The interviewer wants to hear what you are looking forward to learning and experiencing in this new position. Talk about what excites you! Share how this position will challenge you and help you grow. New opportunities offer a chance to demonstrate your skills. Be specific and share your passion for this new role.
Written by Kevin Downey on December 20th, 2022
Entry Level Example
"You have a great reputation for creating a beautiful and easy-to-use platform that customers find trustworthy and easy to navigate. I would be honored to be a part of Airbnb's effort to change the way people view travel. Algorithmic platforms, such as Airbnb, are always fine-tuning and rethinking our approach to their markets and often innovating new online markets in the process. I would love to be part of that innovation, anticipating trends and identifying opportunities for doing things in a new way."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"This role will surpass any typical software development position, which is thrilling to me. I would be thrilled to propel my career with Airbnb and would see myself staying with the company long-term if I am fortunate enough to be honored with the opportunity. I am looking forward to getting more experience in UI and feel that Airbnb is the best place for me. The robust applications for mobile are also factors that excite me."
Written by Kevin Downey on December 20th, 2022
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Secondly, Airbnb's culture of innovation and its core values deeply resonate with me. I'm excited about the potential to contribute to a company that not just prioritizes, but embeds security into its culture.
Finally, I look forward to collaborating with a diverse, talented team committed to Airbnb's mission. The prospect of learning from my colleagues and contributing my expertise to meet our common goals.
Overall, the mix of technical challenges, cultural alignment, and team collaboration are aspects I believe I will greatly appreciate in this role."
Jaymie's Feedback
Leadership
33. At Airbnb, we seek to hire leaders. Tell me about a time when you improved work-related procedures.
What You Need to Know
Airbnb wants to engage leaders who will often ask what they can do better, implement feedback, and pivot quickly during times of change. Airbnb values leaders who accomplish what they set out to do, no matter how hard it becomes. Remember - they pride themselves on being disruptors in the hotel and travel industry, but they also admire educated decisions and smart moves. Talk to the hiring manager about a time you took the initiative in the workplace.
Written by Rachelle Enns
Entry Level Example
"I recently made suggestions to my manager about the team messaging application we were using. I'd had previous experience with a team-based app that offered a lower monthly cost with added features. He reviewed the information I offered him, showed appreciation for the suggestion, and after a week, he decided to roll with it. So far, it's worked well for our team! The company was happy with the cost savings as well. I enjoy demonstrating leadership by presenting new ideas that can save money or simplify the process."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"Last week, my boss had a personal emergency and could not make it in time for our monthly staff meeting. Everyone was already gathering for the meeting, which was slated to start in ten minutes. He called to ask if I still had our meeting notes when we were discussing topics, and I did. We ran through them over the phone quickly, and he quickly briefed me on a couple of other topics and asked if I felt comfortable spearheading the meeting. I told him I felt confident doing so and did my best to relay all the information as my boss would. I took every consideration to anticipate any questions that would come my way while anticipating the needs of my boss. I took notes on the meetings and the concerns expressed by each individual and composed them so my boss could efficiently follow up with each individual's concerns. My boss was very thankful to me for stepping in, and my promotion arrived less than a month later."
Written by Kevin Downey on December 20th, 2022
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Our previous security model was based on a traditional perimeter-based approach, which was no longer sufficient in the face of today's advanced threats and decentralized access points. I led a cross-functional team to implement the Zero Trust framework, which operates on the principle of 'never trust, always verify.'
Firstly, we carried out a comprehensive risk assessment to identify all critical assets and their interactions. Then, we deployed advanced identity and access management solutions, micro-segmentation, and multi-factor authentication to ensure granular access control.
Alongside this, we introduced a Data Loss Prevention (DLP) program to protect sensitive information across the enterprise. This involved categorizing our data, implementing a robust DLP solution, and regular employee training.
The impact was significant: we saw a decrease in security incidents and improved compliance and data protection. It was a challenging but rewarding journey by innovatively leveraging technologies to strengthen security posture and by protecting every data point.
In this process, I learned the importance of communicating effectively with stakeholders across the company. These experiences have equipped me to drive similar transformational changes at Airbnb, aligned with its mission and values."
Jaymie's Feedback
Leadership
34. We want to hire people at Airbnb with the desire to lead. How many people did you supervise in your last position?
What You Need to Know
Airbnb likes to promote leaders who set an example for others, show integrity in their work, and encourage the professional growth of others. Discuss with the interviewer your level of responsibility in your current position. If you have managed larger teams than you currently do, you can also discuss that particular role from your work history.
Written by Rachelle Enns
Entry Level Example
"Although I did not officially supervise anyone in my most recent position, I always kept my eye out for opportunities to lead or mentor the more junior staff."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"I supervise 12 employees with an overall project responsibility of $2M. In the role before this one, I managed 23 employees but with a smaller portfolio of $600,000. I can handle a large group of employees because I focus on making an impact as a team and communicating clearly. I also lead by making excellent judgment calls that benefit the team."
Written by Kevin Downey on December 20th, 2022
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This experience was instrumental in developing my leadership skills as I navigated through diverse team dynamics, and worked with individuals from various cultural backgrounds and time zones. It also aligned with Airbnb's 'Be a Host' value, emphasizing the importance of creating an inclusive and supportive environment for all team members.
Additionally, I often found myself providing guidance and leadership to cross-functional teams that included members from different departments. This required a collaborative approach, ensuring clear communication, and fostering a shared understanding of our security goals, reflecting the 'Every Frame Matters' principle."
Jaymie's Feedback
Organizational
35. Which organizational tools are your favorite?
What You Need to Know
Airbnb is all about organization and streamlining processes. Tell the interviewer about any tools you prefer to use to stay organized in the workplace. Your response could include apps, technology, software, or third-party services.
Written by Rachelle Enns
Entry Level Example
"Organization is the key to achieving my deadlines and being a collaborative team player. My favorite tools include Trello, Dropbox, and Evernote. Which are your favorite organizational tools to use at Airbnb?"
Written by Kevin Downey on December 20th, 2022
Experienced Example
"My favorite tool for the workplace and team collaboration is Slack. Second, I have everything I need on my Google Docs and Google Calendar. Lastly, it all syncs to my Apple watch. I don't miss a beat!"
Written by Kevin Downey on December 20th, 2022
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Situational
36. Do you feel performance should be rewarded over experience?
What You Need to Know
The interviewer would like to know your thoughts on being paid based on your work performance versus being compensated solely on your years of experience. As millennial employees continue to dominate the work scene, more and more employees are requesting compensation based on delivered results. Do you feel you should be paid based on tenure or results? Discuss this with the interviewer and support your answer with an example if possible.
Written by Rachelle Enns
Entry Level Example
"A new employee will find motivation in being rewarded for performance. It's motivating for me and, in my opinion, a more modern approach to keeping employees happy and engaged. It also encourages a healthy sense of competition with more tenured employees. As a high performer, I know it feels great to be compensated based on my performance, which is why I can guarantee I will always put my all in."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"They're not mutually exclusive. If someone is tenured, they are likely doing a good job; otherwise, why keep them on? If they are meeting expectations and putting in the bare minimum, their compensation should reflect this. I feel that employees should be paid and rewarded based on their performance, which should be a reflection of their experience. It's like evaluating the difference between working harder and working smarter. Someone who is less experienced and is working their tail off should be rewarded for their efforts and their enthusiasm. Someone who is more experienced should be rewarded for their contributions to the overall goals. But if someone is experienced, unmotivated, and not contributing much, their compensatory rewards should reflect this."
Written by Kevin Downey on December 20th, 2022
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Stress
37. Which parts of your current position bring you the most stress?
What You Need to Know
Stress can often be a regular part of the day-to-day work experience. Talk to the interviewer about which areas of your career are the most stressful. Ensure that your answer does not include a factor that would make you appear unfit for the position. (IE: a bus driver should not find driving the most stressful part of the job).
Written by Rachelle Enns
Entry Level Example
"I need to be on time with my schedule to ensure that my clients are taken care of. The part of my career that brings me the most stress is when the schedule is running behind due to a lack of hustle on my team's part. I currently have a few delinquent team members on the brink of termination. I have tried to help them out a few times, but now the HR department has become involved. I never like to see people leave, but you cannot force others to have a strong work ethic. The turnover in our department is currently my biggest stressor."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"I've worked with many personality types in my career. Some are driven and ambitious but don't have control over their emotions. If they are stressed out at home or work, everyone knows. They allow their stress to dictate their behavior, which affects everyone else on the team. There are times when things become stressful, but I have a grounded perspective and a good attitude and rarely allow my stress to get the best of me. I have my stress instead of it having me. Aside from the stress others may bring and how that affects the other members of the team, I experience stress when contingencies sabotage my well-laid-out plans. However, I always plan for contingencies and can keep the ball rolling."
Written by Kevin Downey on December 20th, 2022
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Technical
38. Airbnb likes to host Tech Talks for employees. What topic would you be most interested in?
What You Need to Know
A few times per year, Airbnb will host Tech Talks for their employees to attend. The speakers are usually subject matter experts within various Airbnb departments; however, they have also been known to bring in speakers from Facebook, Lyft, and Dropbox.
Tech Talk topics have included:
- Data-Driven Collaborations in Hyper-Growth Companies
- Machine Learning in Matching & Marketplaces
- Native Product Development
Share with the interviewer a topic or two that would interest you.
Written by Rachelle Enns
Entry Level Example
"I have heard a great deal about Airbnb's Tech Talks and greatly appreciate your investment in your employees through professional development opportunities. If I could choose any Tech Talk topic, I would pick anything surrounding Machine Learning and AI. Those topics are fascinating to me."
Written by Kevin Downey on December 20th, 2022
Answer Example
"If I could learn anything from a Tech Talk, I would love to learn from industry experts more about native product development. It's a skill and topic that is continually changing. I love learning and appreciate professional development opportunities."
Written by Kevin Downey on December 20th, 2022
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Tough
39. Where did the Air in Airbnb come from?
What You Need to Know
Even though this challenging trivia question tests your company knowledge, it also introduces you to some fun facts. How you answer will inform your interviewer on the extent of your company research and might even offer insights into your work ethic and how deeply you already embrace their culture. When answering this question, try to over-deliver.
Written by Kevin Downey on December 20th, 2022
Entry Level Example
"Brian Chesky and his college roommates were creatively trying to find ways to make money to pay their rent and not get evicted. So, they invested in an air mattress and rented it out on their living room floor. They made some fast cash and continued capitalizing on this idea which evolved into the Airbnb we all know today. The use of "air" in the name is a nod to the company's roots."
Written by Kevin Downey on December 20th, 2022
Experienced Example
"Three young college graduates rented out an air mattress, hence "Airbnb," to avoid eviction back in 2008. This has since grown into the multi-billion-dollar corporation we know and love today, which has transformed the travel and tourism industry. Some of their current offerings are just as unusual as that initial air mattress, from a one square meter room on wheels to tree houses, igloos, furnished caves, yachts, lighthouses, castles, and even private islands."
Written by Kevin Downey on December 20th, 2022
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