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Top 30 Aflac Interview Questions
Question 1 of 30
At Aflac we offer many different financial services. Which aspect of financial services are you best versed in?
  Professional Answers
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List of Aflac Interview Questions
  1. At Aflac we offer many different financial services. Which aspect of financial services are you best versed in?
  2. At Aflac we put a lot of value in the education of our employees. If you could expand your knowledge in any financial service area, which would you choose?
  3. Talk to me about your post-secondary education and how you feel it will help you in a career with Aflac.
  4. When it comes to financial services, which focus do you find the most rewarding?
  5. How do you stay on top of new trends in the financial services industry?
  6. As a professional in the financial services industry, you must have great integrity. Do you consider yourself an honest and trustworthy person?
  7. Due to the sensitivity of our business, in order to work for Aflac, you must be able to pass a criminal background check. Are you willing to comply?
  8. At Aflac we put great pride in our customer service. How do you ensure that your clients are well taken care of?
  9. Every employee with Aflac is expected to be sales-minded and target driven. Walk me through your experience in sales based roles.
  10. Tell me about the largest financial portfolio you have been responsible for.
  11. Do you have experience in cold calling? If so, tell me about your targets and results.
  12. Aside from your post-secondary degree, what other financial services related training and certifications do you possess?
  13. Would you consider expanding your education to include an MBA? Why or why not?
  14. What qualities do you feel a successful manager should have?
  15. How do you believe your coworkers would describe you?
  16. How long will it take you to make a meaningful contribution to our team?
  17. How would you rate your performance in this interview so far?
  18. Describe to me a time when you made an error in your current or former position, and the impact your mistake made? How did you correct the error, what did you learn from it?
  19. How do you feel about performance incentives?
  20. Tell me about a time where you had to analyze information in order to make a recommendation.
  21. If you could alter your career path, in any way, what would you change?
  22. What leadership qualities do you possess?
  23. How can we motivate you on the job?
  24. Have you ever broken a confidentiality agreement?
  25. List the top 3 skills that you have acquired in your last role.
  26. Have you ever taken the fall for a situation, where it was really not your fault, in order to protect a coworker?
  27. Do you always double check or proofread your work?
  28. How often do you take work home with you?
  29. When have you shown a willingness to learn a new method or new approach to solving a problem?
  30. When you suffer a setback, how does that emotionally affect you and your work?
Professional answers by:
Contributing Author
Rachelle Enns
Recruiter
 
Aflac Information
Aflac is headquartered in Columbus, Georgia, U.S.. The company has been in operation since 1955 and has yearly revenues of 22.17 Billion with approximately 8,572 employees. Aflac is a publicly traded company, trading under the symbol AFL. Follow Aflac on Twitter at @Aflac. Read about the company culture, corporate mission, and discover any job openings at Aflac, by visiting their Career Page. If you need help finding more information about Aflac, visit their Website.
Aflac User Submitted Interview Answers
Question 1 of 30
At Aflac we offer many different financial services. Which aspect of financial services are you best versed in?
Professional answer
I have a wide range of expertise when it comes to financial services. I see that Aflac is looking for a candidate who brings experience in X, Y, and Z. I have expert level knowledge in both of these areas.
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Question 2 of 30
At Aflac we put a lot of value in the education of our employees. If you could expand your knowledge in any financial service area, which would you choose?
Professional answer
I take professional development very seriously and have attended a variety of courses this year including X, Y, and Z. If I could take another, I would definitely choose to learn more about ABC.
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Question 3 of 30
Talk to me about your post-secondary education and how you feel it will help you in a career with Aflac.
Professional answer
My education has been primarily on-the-job training and additional coursework on mutual funds, and RESP's. You will see a full list of my certificates on my resume. In addition to these credentials, I have enrolled in a Financial Planners workshop this fall.
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Question 4 of 30
When it comes to financial services, which focus do you find the most rewarding?
Professional answer
One of the primary reasons behind my application to Aflac was that you offer Commercial Services. This is an area or strength for me.
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Question 5 of 30
How do you stay on top of new trends in the financial services industry?
Professional answer
I believe that it is crucial for me to stay on top of news in the financial services industry if I hope to be a success. I have joined multiple meet up groups to network with industry peers. It has really helped my network and given me insight into how other financial service professionals are making their careers flourish.
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Question 6 of 30
As a professional in the financial services industry, you must have great integrity. Do you consider yourself an honest and trustworthy person?
Professional answer
Integrity is very important in the financial services industry. Yes, I absolutely consider myself to be honest and trustworthy.
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Question 7 of 30
Due to the sensitivity of our business, in order to work for Aflac, you must be able to pass a criminal background check. Are you willing to comply?
Professional answer
I should disclose to you that I have a mark on my criminal record. I have a DUI from 1998. Since then I have maintained a clean record and I am willing to comply with any form of background check that you require.
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Question 8 of 30
At Aflac we put great pride in our customer service. How do you ensure that your clients are well taken care of?
Professional answer
I can assure you that, if hired, I would put the customers of Aflac first. When working in the financial services world, your customers can determine your success. I have a very high referrals rate which tells me that my customers are happy.
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Question 9 of 30
Every employee with Aflac is expected to be sales-minded and target driven. Walk me through your experience in sales based roles.
Professional answer
At this point in my career I do not have sales experience; however, I am well versed in a variety of business development and cold calling techniques. I fully understand how to build a sales pipeline and see the importance of building a referrals based business.
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Question 10 of 30
Tell me about the largest financial portfolio you have been responsible for.
Professional answer
I am newer to my financial services career and have worked very hard to develop a strong portfolio this past year. Currently my portfolio is worth $$. Can you share with me the size of portfolio that I would be working with here at Aflac?
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Question 11 of 30
Do you have experience in cold calling? If so, tell me about your targets and results.
Professional answer
I am new to my career in financial services and sales; however, I have taken an online course focused on cold calling. This course was incredibly helpful and I look forward to meeting and exceeding my targets with Aflac.
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Question 12 of 30
Aside from your post-secondary degree, what other financial services related training and certifications do you possess?
Professional answer
My goal is to gain at least one additional certificate per year. I have achieved XX so far and next year, a course on XX is on my bucket list!
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Question 13 of 30
Would you consider expanding your education to include an MBA? Why or why not?
Professional answer
An MBA is never a bad idea; however, that would be a long term goal for me. At the moment, I am focusing on building my financial services portfolio and gaining additional knowledge through industry related workshops and courses.
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Question 14 of 30
What qualities do you feel a successful manager should have?
Professional answer
I feel that a successful manager should be patient, strive to be a mentor, and be willing to receive constructive feedback from their team. As a manager, I want to have a team that trusts me and comes to me for professional development and coaching.
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Question 15 of 30
How do you believe your coworkers would describe you?
Professional answer
I believe that my coworkers, if asked, would describe me as a reliable person who is always ready to submit the best work possible.
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Question 16 of 30
How long will it take you to make a meaningful contribution to our team?
Professional answer
My plan, if hired by Aflac, is to make an impact as soon as possible. I have researched this position and am very eager so I have created a 90 day impact plan that I would like to share with you.
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Question 17 of 30
How would you rate your performance in this interview so far?
Professional answer
If you feel that your performance in the interview is not going well: "I am not sure if I have been able to portray myself 100% accurately in this interview; although, I am trying my best. If there is anything more that I can clarify for you I would be happy to do so.
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Question 18 of 30
Describe to me a time when you made an error in your current or former position, and the impact your mistake made? How did you correct the error, what did you learn from it?
Professional answer
When starting my current position I had some struggles with learning Salesforce and let the frustrations get the best of me. I felt like a failure and was ready to give up. Once my boss pulled me aside and reminded me that everyone struggles with brand new technology, I was able to relax. I ended up taking an online course on the program so that I could fast track my learning and avoid further frustration. What I learned was that only I am responsible for my learning and there are always ways to overcome challenges, if you look for the answers and are prepared to work for them.
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Question 19 of 30
How do you feel about performance incentives?
Professional answer
I am prepared to give my best, whether a performance incentive is offered or not. They can be a great idea but I feel they should not be too simple to achieve. Most sales professionals respond really well to a good challenge.
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Question 20 of 30
Tell me about a time where you had to analyze information in order to make a recommendation.
Professional answer
As a financial services professional, I am always analyzing information before creating a path of recommendation for my clients. I am highly skilled when it comes to data analysis. My abilities stem from my statistics and analysis related courses while obtaining my Bachelor's degree in finance.
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Question 21 of 30
If you could alter your career path, in any way, what would you change?
Professional answer
I believe in looking forward, and not back. Every decision that I have made has brought me here so I would not change a thing.
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Question 22 of 30
What leadership qualities do you possess?
Professional answer
I feel that I am good at motivating a team. Last year, I motivated my sales team every day, and we ended up being the top sales team in the company for the year!
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Question 23 of 30
How can we motivate you on the job?
Professional answer
I am a natural sales person so the best way to motivate me is through performance incentives. In my current position I have been in the president's club for the past 3 consecutive years. I am highly motivated by the vacation that I am awarded annually.
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Question 24 of 30
Have you ever broken a confidentiality agreement?
Professional answer
No, I have never broken a confidentiality agreement. I respect my employers, current and past, and highly value being a person of integrity.
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Question 25 of 30
List the top 3 skills that you have acquired in your last role.
Professional answer
There are many skills I gained in my most recent position as I had a great training program and my boss was a strong mentor. If I had to choose three top skills I would say that the biggest ones were effective multitasking, solid closing skills, and cold calling abilities.
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Question 26 of 30
Have you ever taken the fall for a situation, where it was really not your fault, in order to protect a coworker?
Professional answer
I will always help a well-meaning co-worker to save face when necessary. With that said, I will not lie in order to save a coworker from the consequences of their mistakes.
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Question 27 of 30
Do you always double check or proofread your work?
Professional answer
I do my best to put great work out, at all times. I believe in double checking my work although I must admit that I have fallen victim to the odd mistake like the best of us!
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Question 28 of 30
How often do you take work home with you?
Professional answer
I take my work home with me anytime I feel that it will give me an edge over my competition, or benefit my clients.
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Question 29 of 30
When have you shown a willingness to learn a new method or new approach to solving a problem?
Professional answer
In my current position, I am faced with learning new sales methods and client approaches on a regular basis. I am always the first to embrace these new sales pitches because I truly believe the bigger diversity we can offer our clients, the better.
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Question 30 of 30
When you suffer a setback, how does that emotionally affect you and your work?
Professional answer
Setbacks are tough but I truly believe that everything happens for a reason. I am a creative person and will always find a way to recover from a setback.
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