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Accor HotelsE.. Interview Questions

32 Accor HotelsE.. Interview Questions
Question 1 of 32
At Accor HotelsE.. we believe in the continued education and training of our employees. If you could choose any area to expand your knowledge, which would you choose?
How to Answer
Discuss with the interviewer the ways that you would expand your industry knowledge and skills if given a chance. Be sure to express your interest in continued education and training.

Answer Example
"I am always happy and willing to expand my knowledge when it comes to sales and service in the hospitality industry. I would be especially interested in expanding my skills in strategic prospecting if given the opportunity."
Answer Example
"Although I am always eager to learn new skills, I haven't given that a lot of thought lately. Do you have any suggestions related to this role? What initially comes to mind, for me, is to gain additional knowledge in cold calling."
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Question 2 of 32
At Accor HotelsE.. we have many strong competitors. In your opinion, how do we stand out from the crowd?
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How to Answer
The interviewer would like to know that you have researched Accor Hotels S.A.E.. and that you have an understanding of what makes them the best in their industry! List a couple of ways that you feel Accor Hotels S.A.E.. stands out from their competitors. You can find ideas on the company website or online review sites.

Answer Example
"When I did an online search for Accor Hotels S.A.E.., I noticed that your reviews are much more positive than your competitors' reviews. Many of your customers mentioned that you stand out by way of excellent customer service and competitive pricing. I was quite impressed with what I read. Obviously Accor Hotels S.A.E.. is a top choice for many."
Answer Example
"I think that Accor Hotels S.A.E.. stands out from the crowd because of your strong branding message. Your customers know what to expect when they walk in, and you seem always to match or exceed those expectations."
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Question 3 of 32
At Accor HotelsE.. we prefer to hire those with a business, hospitality, or tourism related diploma or degree. Walk me through your post-secondary education. How has it prepared you for this role?
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How to Answer
Your post-secondary education is on your resume; however, the interviewer would like for you to go into further detail. Discuss how your post-secondary education has prepared you for a role with Accor Hotels S.A.E... If you do not have any formal post-secondary education, you can refer to your previous work experience or related on-the-job training.

Answer Example
"I have a Diploma in Travel and Tourism from Reeves College. This post-secondary experience was very positive, and I was able to learn the hospitality industry inside and out. My favorite course from the program was Marketing and Business Management. I believe this course gave me a keen eye for the large, and small, ways that I can make a positive change. I look forward to applying that knowledge to this role with Accor Hotels S.A.E..."
Answer Example
"Although my related training is all on-the-job training, I am confident that I will exceed your expectations in this role with Accor Hotels S.A.E... I bring five years of similar experience from my previous role. That company was particularly strong when it came to their training resources, so I am fully equipped and trained to perform well in this role."
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Question 4 of 32
The internet is constantly changing the conversation between Accor HotelsE.. and our customers. What are your thoughts on the use of social media marketing platforms such as Facebook, Twitter, and Instagram?
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How to Answer
The interviewer would like to know that you are savvy when it comes to the reach of online marketing. How aware are you that every move you make can be quickly scrutinized and immediately commented on, online? Talk about how you have seen social media marketing affect your current or previous employers.

Answer Example
"I see that Accor Hotels S.A.E.. has a strong social media platform. You are very engaged with your followers and commenters. I feel that social media marketing has influenced companies to react faster and more openly to customer complaints - which is great. I am 100% on board with where social media marketing is taking the hospitality industry, and I think that Accor Hotels S.A.E.. is doing a great job with online brand management."
Answer Example
"I think that social media, like all things, can have a positive side, and a negative side. If social media marketing is managed very diligently, I believe it's a great tool to converse with clients and customers in a fast and effective way."
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Question 5 of 32
Are you currently interviewing with any direct competitors of Accor HotelsE..?
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How to Answer
It is always best, to be honest, and answer this question with full disclosure in mind. The interviewer is asking this question because they want to know how quickly they need to move to avoid you being scooped by a competitor! Always let the interviewer know that you are actively looking but be sure to reiterate why Accor Hotels S.A.E.. is your top choice. Feel free to ask the interviewer about their hiring timeline as well!

Answer Example
"I am active in my job search and have targeted companies similar to Accor Hotels S.A.E... Currently, I am in first interview stages with two other organizations. I am hoping to have an offer of employment as soon as possible; however, I am holding out for the perfect opportunity. This role with Accor Hotels S.A.E.. sounds like a fantastic fit for me. When are you hoping to have a decision made?"
Answer Example
"I am selective about where I interview. I chose to apply with Accor Hotels S.A.E.. because you are the best in your business! I am eager to make a move but will not take a position that does not feel like a perfect fit. Do you have a timeline for your hiring decision?"
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