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Acclarent Interview Questions

29 Acclarent Interview Questions
Question 1 of 29
At Acclarent we prefer to hire those with formal healthcare and medical training. Do you have related post-secondary education?
How to Answer
Take a few minutes to walk the interviewer through your medical training and post-secondary education. Chances are, you have this experience listed on your resume; however, the interviewer is looking for you to expand. Discuss your best course or your most challenging one. You can talk about any awards or recognition achieved while attending your post-secondary training and education. Be sure to tie in why your education will help you in this role.

If you have related training: "I am a Registered Nurse (RN) with a Bachelor of Nursing from Tennessee Technological University. While attending this program, I found that I have an incredibly strong interest in Human Physiology. This interest has carried into my career and is one of the reasons why I am so excited about what you do at Acclarent, Inc.."

Answer Example
"I am a Registered Nurse (RN) with a Bachelor of Nursing from Tennessee Technological University. While attending this program, I found that I have an incredibly strong interest in Human Physiology. This interest has carried into my career and is one of the reasons why I am so excited about what you do at Acclarent, Inc.."
Answer Example
"If you do not have related training: "I have performed a great deal of research on Acclarent, Inc. and your products. I have approximately eight years of related work experience. Although I do not have formal medical or healthcare training, I am confident in my ability to perform this job function."
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Question 2 of 29
At Acclarent we do not have a lot of local competitors; however, the ones we do have are strong competitors. In your opinion, what makes us stand out in the marketplace?
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How to Answer
Researching the company is a crucial step to take before your job interview. Take note of what Acclarent, Inc. focus' on most. Check online reviews to see what the customers are saying. Be sure to research their competitors so that you know what those particular companies are doing well. Where is Acclarent, Inc. performing better when measured against their competitors? Keep you answer positive and stick to the facts.

Answer Example
"I have conducted some research on Acclarent, Inc., your industry, as well as your competitors. One point that stood out to me was the fact that you manufacture your products rather than importing lower quality versions. Your customers seem very pleased with the quality of your products, and I read some positive online reviews!"
Answer Example
"I believe that what makes Acclarent, Inc. stand out in the marketplace is the fact that all forms of advertising used are clear, concise, and fit with your brand. Clean branding is a major key to creating trust with consumers; thus, resulting in a successful business!"
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Question 3 of 29
One of the ways that we provide great customer service is by offering 24/7 on-site equipment maintenance and repair. How will you contribute to our customer service standards?
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How to Answer
Excellent customer service is vital in any industry; however, when working with healthcare equipment, one must be extra diligent because your customers, and their patients, rely heavily on you. Talk to the interviewer about your customer service philosophy.

Answer Example
"I think it's great that you offer this service 24/7. Being reliable and on-call is the perfect way to make your customers feel secure and trust you. To me, customer service is the most important factor in the success of any business. Your customer must always come first and my day is never done until I know everyone is taken care of."
Answer Example
"Here are some other ways you can deliver excellent customer service: - Displaying patience with your customers - Staying calm and confident in all situations - Being attentive to your customers' needs - Ability to react effectively to unexpected situations - Possessing strong product knowledge - Delivering your deadlines on time - Being a clear and positive communicator "
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Question 4 of 29
At Acclarent we have a wide range of clients all over the state. Are you comfortable managing a large territory that requires 50% overnight travel?
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How to Answer
Many positions within the healthcare equipment and supply field will require a great deal of travel. Talk to the interviewer about your ability to be away on overnight travel. If you have restrictions on your schedule, this is the time to address that.

If you can accommodate travel: "Currently, I travel about 40% of the time. I am comfortable with this requirement and happy to do so."

Answer Example
"Currently, I travel about 40% of the time. I am comfortable with this requirement and happy to do so."
Answer Example
"If you cannot accommodate travel: "I can manage a large territory and travel within business hours. Overnight travel can be a bit tricky for me as I am a single parent; however, I can accommodate overnight travel about one week per month with some notice."
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Question 5 of 29
At Acclarent our technology and products are intricately designed. Do you have a natural ability to understand, and explain, highly technological products?
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How to Answer
It is crucial that you research Acclarent, Inc. and their products, in detail, before your interview. Are you able to clearly understand the equipment and how it works? Show the interviewer that you already possess insight on their product offerings.

Answer Example
"I consider myself highly technical, and I can certainly take the time to learn your products inside and out before joining Acclarent, Inc.. I have already taught myself a few things through researching your website. For example - you create product ABC which is an answer to medical issue XYZ. I am excited to learn more!"
Answer Example
"When I have a clear understanding of the product or process, I have a strong ability to explain things in simple terms. I am technically savvy and also have an analytical mind. I am confident in my ability to quickly learn your products so that I can effectively relay my knowledge to your customers."
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