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Absolute Software Interview
Questions

27 Questions and Answers by Ryan Brunner

Published January 15th, 2020 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Question 1 of 27
How would you handle a situation where a colleague was being very difficult to work with?
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How to Answer
In the team based atmosphere at Absolute Software, departments with different skills and backgrounds can often see things from different points of view and these situations can cause some internal conflict between coworkers. With this question, your interviewer is looking to hear how you handle situations where you are working with someone that can be seen as difficult. To give them the sense that you are able to work through conflict in a professional and sensible manner, try to talk through how you handled a conflict at work previously in the past and highlight the interpersonal skills that you used to help make it a positive situation.
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Top 25 Absolute Software Interview Questions with Full Content
1.
How would you handle a situation where a colleague was being very difficult to work with?
In the team based atmosphere at Absolute Software, departments with different skills and backgrounds can often see things from different points of view and these situations can cause some internal conflict between coworkers. With this question, your interviewer is looking to hear how you handle situations where you are working with someone that can be seen as difficult. To give them the sense that you are able to work through conflict in a professional and sensible manner, try to talk through how you handled a conflict at work previously in the past and highlight the interpersonal skills that you used to help make it a positive situation.

Ryan's Answer #1
"In all honesty, any great work atmosphere that I've been a part of in the past has involved conflict between colleagues. In situations I have witnessed, conflict has stemmed from very open-minded people giving their two cents in particular situations and two people not seeing eye to eye. This happened recently to me in the planning phases of a new project. On of our UX Designers and I had a disagreement on the final layout of a new software roll out we were planning. It worked best for both of us to talk about our ideas and list the pro's and con's for our ideas. I kept an open mind to learn from her point of view and she did the same to me on my end. This led us to come up with a great compromise in the end."
Ryan's Answer #2
"Last year, we had a new engineer join our team that was hired on from his internship with us. From his first day, he made it very evident that he would only handle certain tasks within our team and only work on certain projects. As his mentor to help get him up and running, I sat him down and discussed the expectations of each of our engineers as part of our larger team. I explained to him that our approach was not to pigeonhole ourselves into smaller tasks, but rather be well rounded engineers that could handle any project and be able to cover for each other if needed. He really appreciated this approach when I explained the benefits for his long term career goals with this approach. This example shows my approach to being very direct with people that I have a conflict with in the workplace and doing so in a very professional and educational manner."
2.
What do you consider to be a good litmus test for when you would automate a test process for a new system versus testing manually?
As your role with Absolute Software will look to help further their automate testing processes for new systems, you will need to have a good sense for when automation makes sense and when it does not. Reiterate your sense for this to your interviewer by sticking to the high level response that repetitive tasks, as are common with large software companies, are prime candidates for automation whereas one time test cases are not.

Ryan's Answer #1
"Having been in automation in both manufacturing for many years and now software for the last three years, a common misconception among people is that automation can help improve any situation and that couldn't be further from the truth. The amount of time, effort and resources that goes into an automation process makes it ideal for repetitive tasks and tests that have multiple data sets. If a testing process calls for unique and one time process, it would make the most sense to run that process manually."
Ryan's Answer #2
"I"n my current position, most of the automation testing that I design is in program sanity testing. These automated tests work great because they run on similar systems following changes in code to ensure that no bugs remain in the system. If our group of engineers are working on unique, one off type projects, my automation processes are not utilized."
3.
We at: company: ensure that our new software programs are thoroughly tested, specifically through peer review, before implementation. How do you feel about having your work reviewed by co-workers?
The interviewer would like to learn more about your 'soft-skills' in addition to your development or technical expertise. This helps the interviewer understand how well you can work as a team and how well you can take constructive criticism. This will also help the interviewer understand your knowledge of the testing process, i.e. ensuring that you take the necessary steps to develop quality products and that you can give both positive and negative feedback to others.

Ryan's Answer
"As an experienced developer, I am accustomed to having my work reviewed. Early on in my career, I worked on a team with several senior level developers. Our process was to have our work reviewed weekly by the senior development team. It was a learning experience for me to have my work reviewed by my peers and it helped me become a better developer. This also helped me learn how a formal peer review process worked."
4.
Do you have experience writing a custom exception in Java?
As a Java expert, you will hopefully have the ability to inform your interviewer that you do have experience in writing custom exceptions in Java. As a reputable software company, the engineers and architects with Absolute Software often need to demonstrate the ability to do just this. While talking about the experience that you do have, be sure to discuss your thought process in initially determining the need for writing a custom exception above and beyond the standard Java exceptions.

Ryan's Answer
"Yes, I certainly do have experience writing custom exceptions in Java in my time in the financial software industry. Because some of the business logic and workflow needed customization, I was tasked with extending the exception class and all subclasses in standard Java to create the custom exceptions needed."
5.
When do you consider a project to be finished?
When answering this question, be sure to understand what the employer is truly asking. They are looking to see where you think the project ends, whether that is when it's completed and all testing is done, or whether you think projects are ongoing and require constant work. It can be a trick question as many companies believe a project is never truly finished. Be sure to give an explanation with your answer to back up your belief.

Ryan's Answer #1
"In my mind, a project is never truly finished. Once it's rolled out, upgrades will have to be performed, quality checks will have to be completed, and the product will inevitably change based on customer needs, new technologies, and trends in the market. We have to take that all into consideration when working on a project and while maintaining the product that was completed as a result of the project."
Ryan's Answer #2

"I should disclose to you that I have a mark on my criminal record. I have a DUI from 1998. Since then I have maintained a clean record and I am willing to comply with any form of background check that you require."
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