Abbott Nutrition, Inc. Mock Interview
Practice 29 Abbott Nutrition interview questions covering scientific expertise, regulatory standards, and pediatric nutrition.
Question 21 of 29
What sources do you look to when you need to solve a complicated problem?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The interviewer wants to know that you can think outside the box, or even ask for help when you are stuck on a complicated problem.
Maybe you look to a mentor or boss for advice. Perhaps you have handbooks, manuals and systems you turn to for help. Offer some relevant examples based on your industry. If you work in the medical field, you may turn to textbooks, online research, colleagues or even patient's history to find the right solution. If you work in customer service, you may ask the customer what they need to find the best way to solve the problem.
Show the interviewer that you are knowledgeable and equipped to handle these types of scenarios.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"When faced with a complicated problem, I will look to the resources that my current company has provided me. The answer is almost always in there. If it's more of a moral dilemma vs. a knowledge-based dilemma, I will ask my supervisor for his thoughts and opinion since I value him as a mentor and expert in our industry."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"To solve a complex issue, I will reach out to a manager or mentor from a previous role to ask them how they've handled such issues in the past. I am always ready to dive back into our handbook, but these types of scenarios are often not covered there, which is why I value a human, experiential approach. I know that there are so many folks in the industry who have so much to teach me and have probably already "been-there-done-that," so I love to utilize them as a resource."
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Anonymous Answer
As an Independent Distributor, I often reached out to others in my network who may have encountered similar problems.
In a corporate setting, I would dive into the resources that have been made available to me. If this was unsuccessful I have no problem reaching out to my teammates and manager or possibly another mentor within the company.
Amanda's Feedback
This answer makes it clear that you know how to leverage all available resources to problem solve, which is important in the pharma/biotech industry because needs and goals can change quickly. You can make this response stronger by talking about a recent problem you were able to solve using the strategies you listed. This demonstrates that your ability to reach out to others or research the issue independently has produced viable solutions.
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