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AAR Corp. Interview Questions

30 AAR Corp. Interview Questions
Question 1 of 30
In your opinion, what are the benefits of air freight?
How to Answer
Talk to the interviewer about why you feel air fright is a good option. Keep your answer brief and positive. The interviewer wants to know that you see value in their services.

Answer Example
"I feel that the biggest benefit of air freight is the fact that you can deliver any package to any place in the world, in record time. It is a huge benefit to business, the healthcare industry, and even personal needs."
Answer Example
"There are many benefits to air freight and, to me, one of the greatest benefits is that air freight allows for much smoother global trade."
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Question 2 of 30
Do you have experience working with a customs brokerage firm?
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How to Answer
A customs brokerage firm is a beneficial connection for importers and exporters. Mainly, they can push goods through customs in a timely and efficient manner. Talk to the interviewer about any exposure you have had communicating with a customs brokerage firm.

Answer Example
"I have communicated with customs brokerage firms many times in my current role, and I worked in a brokerage firm earlier in my career. I took, and passed, the US Customs Broker License Exam about three years ago."
Answer Example
"I have minimal experience working with a customs brokerage firm; however, I understand the importance of healthy relationships with brokerages. I have a strong service background and am confident that I can successfully manage these relationships if hired by AAR Corp.."
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Question 3 of 30
At AAR Corp. we take proper documentation very seriously. Do you consider yourself to posses strong attention to detail?
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How to Answer
Assure the interviewer that you see value in the details. Discuss how you ensure that you meet all the essential points in your day to day activity and documentation. You can also mention a previous colleague or supervisor who may have complimented you on these skills.

Answer Example
"I am a very detail driven person, and I fully understand the importance of accuracy in this line of work."
Answer Example
"My current supervisor often comments on my great knack for the small details. I am sure he will comment on that when you call him for a reference."
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Question 4 of 30
In the air freight industry, many things are time sensitive. How would you handle a customer who did not receive their parcel on time?
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How to Answer
Customers will become quite agitated and upset when their packages are not received, delivered on time, or when they feel a bit overcharged. How do you handle an angry or dissatisfied customer?

Answer Example
"I fully understand that parcels are incredibly important to your customers and I will try to be as empathetic as possible when it comes to the needs of a customer. Keeping a calm tone is always helpful when working with dissatisfied customers. I would help them to feel heard and let them know that I will help them as much as I can."
Answer Example
"If a customer did not receive their parcel on time, I would follow the company protocol and procedures while also maintaining an empathetic tone to the customer."
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Question 5 of 30
At AAR Corp. we have a strong reputation for making our customers happy. How do you ensure that your customers are always satisfied?
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Question 6 of 30
On a scale of 1-10, how familiar are you with the North American Free Trade Agreement (NAFTA) and the rules of international shipping?
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Question 7 of 30
At AAR Corp. we use a robust software system for parcel tracking. Do you have experience in tracking and inventory management software?
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Question 8 of 30
At AAR Corp. we always prefer to promote from within. Are you looking for a long term career in logistics and freight?
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Question 9 of 30
Are you aware of the basics when it comes to what you can and cannot ship by air? What would you do if a customer asked you to ship something illegal?
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Question 10 of 30
Do you have experience with challenging shipments such as temperature controlled packages?
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Question 11 of 30
Air freight is all about timeliness. How do you manage your time?
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Question 12 of 30
Working in air freight can be a stressful job. How do you handle stress on the job?
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Question 13 of 30
What is your current salary?
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Question 14 of 30
What unique qualities about yourself would you bring to our company?
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Question 15 of 30
Tell me about a situation in which you had to work with fellow team members who did not like you.
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Question 16 of 30
What leadership qualities do you possess?
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Question 17 of 30
What causes you to feel dissatisfied on the job?
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Question 18 of 30
Do people see you as a trustworthy and honest individual?
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Question 19 of 30
Tell me about your most significant work experience that relates to this position.
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Question 20 of 30
Considering your background is in an industry different from ours, what skills and characteristics do you have that qualify you for this position in this industry?
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Question 21 of 30
When entering a new job, describe how you build relationships with your new coworkers and supervisors.
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Question 22 of 30
What career path interests you the most with AAR Corp.?
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Question 23 of 30
When have you had to think quickly in response to sudden change?
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Question 24 of 30
We value our company culture at AAR Corp.. In your opinion, why is it important to develop relationships with coworkers?
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Question 25 of 30
A career in air freight requires a great deal of patience. Do you consider yourself a patient person? How do you increase your patience level in challenging situations?
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Question 26 of 30
If you were hired to work for AAR Corp. today, what would you accomplish first?
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Question 27 of 30
When planning, how often do you create alternative scenarios to help you adjust to changing situations?
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Question 28 of 30
In your opinion, what makes you a great problem solver?
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Question 29 of 30
Why should we hire you at AAR Corp.?
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Question 30 of 30
Would you consider yourself a creative person?
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About AAR Corp.

AAR CORP. is an aviation support company. Founded in 1951, AAR provides a broad range of products and services to the aerospace and government/defense industries, with a nearly even split between them. Engineering and manufacturing products account for approximately a third of AAR?s business and aftermarket support services the remaining two-thirds.

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