How to Answer: If a customer needs a new toilet installed, you remove the old one and find the floor to be rotting all around the toilet, what do you do?
Advice and answer examples written specifically for a plumber job interview.
20. If a customer needs a new toilet installed, you remove the old one and find the floor to be rotting all around the toilet, what do you do?
How to Answer
When you answer this question be sure to give details on your work and what you would do. Also mention any contact with the customer that you would need to be having.
Written by Rachelle Enns
Answer Example
"If I removed a customers' old toilet to find that the flooring was rotting the first thing I would do is report that matter to the client. I would want their approval prior to taking on a big job like that. After their approval, I would then go and properly fix the flooring prior to installing the new toilet."
Written by Rachelle Enns