My worst experience is when I serve a mltiple glass of wine and I accidentaly pour it on the guest..
I think my last worst experience i had before in a customer. is complaining bout the food that i had serve to them bout the. taste or something strange taste.just like that. then i offer them to get a new dish on our menu and i have to stay calm even if he or she is getting angry.
My worst experience is when i give my number phone to her girlfriend.
My worst experience was when a strict vegan ordered vegan chili, and was served what was supposed to be vegan chili.. it turned out the cooks had mislabeled it and it was meat. and she had eaten a bite.
Oh,I remember it like is happening now!The worse was when I started to work as a waitress and I've spilled a glass of red wine on a lady's cream beautiful shirt!It was awful!
In my current job we are always experiencing our so called special customers in a day but the most unforgettable one is named estrella who always keep changing her pizza flavor.
I work in a cafe/restuarant. I have had customers complain about food being cold, so i apologise for this, offer them a replacement, and usually offer them a free drink.
The customer at my last job complained about the food being served. I calmly said I would replace the food. I then took the food to the kitchen and got the customer a new plate as fast as possible.
At my last serving job I had a couple who gave me a hard time about everything and asked me help to the door at the end of night and only gave a 50 cent tip.
The worst experiece with the customer at my last job was complaining of a bad service we had.
It was a very rush hour so I didn't mention correct sold out item.
A customer that stole from right in front of me.
Never had that problem.
Women with many allergies.
My was worst experience with a customer i can't do unhappy they.
Till know I have.not.have any bad experiences.
For me there is no such worst costumer i handled in my last serving because i treated them well and I gave them a satisfaction of their order.
According to me it happened when my colleague who was station holder n i was allocated for food pickup,i have taken his order when he was busy at another, there was something wrong with food,he started yelling at me as i stay calm..
When i served their order anh he just point his nail near in thigh and i felt so bad and i secretly cry...
Every customer is different and its knowing how to handle the situation i have had many experiences i just learned how to deal with them.
The only issue i can think of was having a couple order sea food and they complained that the scallops werent cooked completely, so i apologized and brought it back to be fixed when the cooks told me they were cooked, but they made a fresh plate anyway. the customers werent upset with me, they understood that i have no control of whats being cooked, but they werent happy with my restaurant and said the second plate i brought out was also uncooked. and they didnt leave a tip.
When the guest ask me for a drink and when i served there is a one guest stand and it was fall down.
It when my co-worker spilled some soup to his shirt.
I never really had a bad experience with any customers I served. I would like to think it was down to me being friendly person. I always try to be very attentive to customers and make sure their wants and needs are catered for. However If I did have a bad experience with a customer for some reason, I would reason with the customer and resolve it to the best of my ability, because at the of the day the customer is always right.
When i was serving the guest's order, a fly stopped on the soup and the guest was so angry and upset that he stood up and went directly where the captain to complain about it. The captain tried to calm down him and invited the guest to try another meal.
my worst experience with a customer at my last serving job is when a customer yelled at me. i try to stay calm and not to get my emotions involved. i say sorry for the inconvenience and pacify the siruation
Shout to me but its not my fault.
The customer's food was delayed by the kitchen staff and he yeld at me and I kept calm told him that the need extra attention and he furious requested to see the manager from where he was served on a house.
Not really. well. she made an appointment with me many times but every time I called her and she says she's busy or no answer. i waited for her. but i take it easy.
Cant think of any at the moment.
I spilled read wine on a ladies white handbag, it was pretty aweful.
When the host said the food ordered was not fresh and I had to ask them to chose another dish for free though he was very angry I had to control myself.
Accidentely spilling red wine on a customer and serving cold food to the customer.