30 Vocational Rehabilitation Counselor Interview Questions & Answers
1. For twelve months, you are unable to find a client a job, how do you stay focused and think of new ideas to get this person working?
How to Answer
Finding work for a client can be a stressful situation. You'll want to relay to the interviewer that you always stay positive, provide encouragement and continue to meet with the client. Tell the interviewer a time this has happened and how you ended up securing employment for the client.
Written by Heather Douglass
1st Answer Example
"When I work with clients that are having a hard time finding employment I encourage them to volunteer. Volunteering gets them out into the workforce"‹, keeps them active and gives them a purpose that I encourage them to find."
Written by Heather Douglass
2nd Answer Example
"The job market can be difficult and sometimes waiting 12 months is a reality. I would encourage the client to work on their skills and education while we were working to find them a job. Free classes, skills tests and online courses would not only keep them busy and increase their skill set but make them more marketable."
Written by Heather Douglass
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Seek volunteer opportunities that fit into the employment goal
Improve skills that apply to employment goals.
Meet in different places: library locations, coffee shops, etc.
Discuss options while walking trails or the mall
End a meeting with a short shopping trip, if that would assist the client
Visit a location that clicks with the client's interests; discuss employment options on the drive"
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2. Tell me about your previous boss.
How to Answer
No matter how difficult, unfair or terrible your previous boss was, use this question as an opportunity to share what you learned from them and what you learned from your previous role.
Written by Heather Douglass
Answer Example
"My boss taught me the importance of precision. He was particular about every little detail, from preparing for client appointments to filling out reports. I learned how to fine tune my skills and identify the slightest details that could make all the difference in a life or death situation."
Written by Heather Douglass
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3. What would your co-workers say about you work performance?
How to Answer
You can't really fudge the results on this one. If you made a huge mistake or were reprimanded, your future employer can still find out when they check your references. You also may have some great relationships with co-workers but you and your boss didn't really get along.
Written by Heather Douglass
Answer Example
"I did my best to work well with everyone and I always put in 100%. My co-workers would say that I was consistent, dependable and driven."
Written by Heather Douglass
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4. What is the most useful constructive feedback you've received?
How to Answer
As a professional, you will receive criticism throughout your career. Hopefully, you were able to learn from the criticism. Tell the interviewer that you are open to constructive feedback, learn from it and apply it to your daily work.
Written by Heather Douglass
Answer Example
"Often times, I seek out feedback from my peers, leaders, and mentors as a way to continually improve. One of the most useful criticisms I have ever received has been honest and straightforward about how to adapt my talents to better support the team."
Written by Heather Douglass
5. How do you manage your time?
How to Answer
Time management skills are key to being a successful Vocational Rehabilitation Counselor. You will juggle multiple clients and projects and will need some sort of system to keep track of it all. Tell the interviewer about the system you utilize to manage your time.
Written by Heather Douglass
Answer Example
"Time management is an important part of meeting deadlines and being successful in my role as a Vocational Rehabilitation Counselor. While there are general activities that are ongoing in my role, I manage my time based on pressing projects and the needs of the people I support in my role. When necessary, I adapt and ensure flexibility in my time management."
Written by Heather Douglass
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6. Do you like to work in teams or are you an individual achiever?
How to Answer
Tell the interviewer that you excel at both because you know it's part of the job. Tell the interviewer that you are an independent learner and you enjoy working as part of a care team while working one-on-one with patients. Tell the interviewer that a team approach provides the most comprehensive care for the client in every aspect, as no single provider can address all of the complex needs of many clients. This is why specialties"‹ exist and why they can be so valuable to a team, so it is important to mention that you very much enjoy being a part of it.
Written by Heather Douglass
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I think the best outcomes occur when I have a team member or 2 to discuss processes & methods with."
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7. Are you experienced in creating resumes and cover letters?
How to Answer
Part of your job as a Vocational Rehabilitation Counselor is to help your clients write their resume and cover letters. You can answer this question with a story where you helped the client and they got the job. Talk about the database of sample resume's and cover letters you've built over the years and utilize. Consider creating a portfolio to bring along with you...just in case. Bring a few sample letters and resume's to show your work.
Written by Heather Douglass
1st Answer Example
"I've been assisting with resumes and cover letters over the last 6 years. I utilize my skills to help the client work up a legible and applicable cover letter and resume."
Written by Heather Douglass
2nd Answer Example
"I've been creating resume's, CV's, Cover letters and Federal Resumes for 5 years now. When working with a client I like to work along-side them to create their own resume. I feel it gives them a self of accomplishment."
Written by Heather Douglass
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Cover letters, a little"
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8. Have you ever assisted a client with interview preparation?
How to Answer
Practice, Practice, Practice! As a Vocational Rehabilitation Counselor you've had the opportunity to help your clients from initial meeting to closing the deal with an interview prep. Tell the interviewer that you prepare a list of questions based on the client's job opportunity. Tell the interviewer that you work with the client to come up with the best answers and provide constructive feedback.
Written by Heather Douglass
1st Answer Example
"As a Vocational Therapist, I provide thorough and nonaggressive"‹ mock interviews. I believe that practice makes perfect and I'm to practice until the client feels comfortable."
Written by Heather Douglass
2nd Answer Example
"Absolutely! The client and I have built a relationship and they feel comfortable with me. I'm the best person to ask them the tough interview questions and coach them through the answers. With coaching and encouragement, "‹I know they will do great!"
Written by Heather Douglass
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I have conducted & assisted in several mock interviews."
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9. How do you assess a client's abilities and work-readiness?
How to Answer
Walk the interviewer through your intake process. What questions do you ask your client? What history do you ask your client? How do you document and determine what your client is capable of and willing to work? Tell the interviewer that you also take family member and medical professionals suggestions into consideration as well.
Written by Heather Douglass
Answer Example
"I think it is important to review the client's history. I evaluate their mental health, past work experience, what medical professionals they have and currently work with and what has brought them to my office. Evaluating the client's past history helps me determine their abilities and work readiness."
Written by Heather Douglass
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Work assessments through volunteer opportunities
VACG assessment
Work examples they may have
Discussion/interview w/the client & their COS"
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10. While working with a client, have you ever had to involve their family, doctor and other health care professionals?
How to Answer
Your answer to this question will be important to relay to the interviewer that you have been a member of a multi-disciplinary team. Explain your communication style with these fellow professionals. How do you document your interactions with medical professionals? Use this question as your opportunity to tell about a situation where you had to involve one of these members in order to help your client succeed."‹
Written by Heather Douglass
1st Answer Example
"I had been working with a client for the past 6 months and started to notice that they weren't their self. I contacted their Dr. and explained the symptoms I was noticing. Come to find out that the client needed a change in their medication and hadn't relayed that to their Dr. By reaching out to the clients Dr. I was able to help the client become healthier personally as well as improve our work interactions."
Written by Heather Douglass
2nd Answer Example
"I prefer to work on a multidisciplinary team if the situation calls for it. The more members of the team the more support it shows to the client. My goal is to show the client that they are not alone and sometimes my support isn't enough."
Written by Heather Douglass
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This is an area I need to improve on. Legal guardians who too severely limit the lives of ppl w/disabilities irritate me. I must get better at accepting their boundaries."
Stephanie's Feedback
11. As a vocational rehabilitation counselor your range of clients will be from people coping with physical disabilities, injuries, mental illness and substance abuse problems. Are there any types of clients you have difficulty working with?
How to Answer
Don't get hung up on the wording of this question. Instead of fixating on the word difficult, answer this question with what type of client you find as challenging. Describing difficult clients may turn your answer ugly and negative. Instead, answer with a recent client that was challenging and explain how you overcame the difficult situation.
Written by Heather Douglass
2nd Answer Example
"The only type of person I have a hard time working with are those that don't want to be helped. Once the client realizes that they need the help and that I want to help them they will put up a wall. Patience is one of my strengths so I am happy to wait until they are ready to move forward."
Written by Heather Douglass
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12. As a vocational rehabilitation counselor, how do you empower and motivate your clients?
How to Answer
Positive attitude is #1. Your passion and attitude will shine when you answer this interview question. Talk about a situation you've had recently when you had to motivate your clients and how you accomplished it. Being able to talk about a current situation will let the interviewer know that you will be capable of empowering and motivating clients in the new position.
Written by Heather Douglass
1st Answer Example
"I start each day and each appointment with my client with a smile. I've found that being positive and friendly helps clients be more motivated and helps our interactions be more successful and productive."
Written by Heather Douglass
2nd Answer Example
"The type of motivation I provide my clients is based on their needs. I have a direct approach to my communication style with each client. Each of my clients reacts to a different style of motivation to stay focused during our sessions and during the job hunt."
Written by Heather Douglass
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I motivate by discussing their hobbies & things that they would like to have w/them. I point out both how a job could be related to hobbies & preferred activities; & the items that they could purchase."
Stephanie's Feedback
13. How do you check if a work placement was a success?
How to Answer
As a Vocational Rehabilitation Counselor, your constant communication and interaction with both clients and employers will set you apart from the rest. Tell the interviewer how you follow up, how often and how you track your results.
Written by Heather Douglass
1st Answer Example
"I keep files on each of my clients tracking them from initial intake to months after successful placement."
Written by Heather Douglass
2nd Answer Example
"Not only do I check in with the employer but I like to check in with the client. Assuring that the client is happy and feels they are contributing to the company tells me that we found a good match."
Written by Heather Douglass
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And site visits, some surprise if the employer permits."
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14. What area of VR work do you find challenging? How do you try and improve upon those challenges?
How to Answer
Challenges can also be viewed as weaknesses. When answering this question it will be important that you relay to the interviewer what you learned from these challenges. Have you found that particular types of clients in the past have been challenging for you? Maybe managing the large workload you had at your last position was challenging.
Written by Heather Douglass
1st Answer Example
"One area I find challenging as a Vocational Rehabilitation Counselor is working with clients that are not interested in finding work. In the past, "‹I've found that I just have to work with these clients a bit longer than others. Pushing these individuals before they are ready to get out into the working world only makes them regress more. I've learned to be more patient and empathetic working with these types of clients."
Written by Heather Douglass
2nd Answer Example
"Working with individuals with criminal backgrounds has been challenging for me in the past. After spending time with these clients I get to know them as a person. I can see past the history but it is hard for employers to see the promise in them that I see."
Written by Heather Douglass
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15. If a client is unmotivated to find work, how do you react?
How to Answer
You've heard the phrase 'you can lead a horse to water but you can not make him drink.' This phrase rings true to you as a Vocational Rehabilitation Counselor. If you've worked with a client like this go ahead and talk about it. Be sure to stay upbeat and explain how you helped the client find their motivation. You may have been upset and discouraged yourself at the time that your client didn't want to find work, if that was the case don't show your anger during the interview.
Written by Heather Douglass
1st Answer Example
"Not off of my clients are on board with finding employment, and that's ok. When these clients are ready, they contact me so we can work together. In the meantime, "‹I center my efforts on the individuals that are ready to find work."
Written by Heather Douglass
2nd Answer Example
"I can't force anyone to get a job because then it would be my goal and not theirs. I would provide the tools and provide the support but would have to sit back and allow them to tell me when they are ready."
Written by Heather Douglass
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16. What is the most difficult situation you have had to face as a vocational rehabilitation counselor, and how did you tackle it?
How to Answer
Every day will pose some sort of problem, that's what keeps you on your toes and makes you want to come to work each day. Have a story handy for this interview question. Tell the interviewer about the situation, how you provided support and how it ended on a positive note.
Written by Heather Douglass
1st Answer Example
"A difficult situation I faced recently was working with an elderly client that had just suffered "‹a stroke. After working with her for many months it was still hard to get potential employers to see past her age and it took longer than expected to place her in meaningful employment. The client and I had effective and positive sessions and I provided assistance and encouragement the whole way."
Written by Heather Douglass
2nd Answer Example
"The job market is tough. It's hard to see my clients who are already in a challenging situation be challenged in the job market as well. I'm always up front with my clients to make them aware that securing a job can take a little while."
Written by Heather Douglass
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I have attempted to attend meetings of the Diversity and Inclusion council of the Aurora Chamber of Commerce, but schedule anomalies on my side and theirs have precluded this option.
Involving all stakeholders, especially controlling interests such as guardians; from the very beginning has been key.
General application follow-ups have worked best thus far."
Stephanie's Feedback
17. How do you handle stressful situations?
How to Answer
When answering this question, make sure you don't try to convince the interviewer that you've never had to deal with stressful situations. What the interviewer wants to hear is how you have handled a stressful situation in the past. As a Vocational Rehabilitation Counselor, "‹you may have had to deal with co-worker confrontation, non-compliant clients or relapse. How did you handle these situations in the past, find a solution and move on from the situation?
Written by Heather Douglass
1st Answer Example
"Pressure is very important to me. Good pressure, such as having interesting clients, or a client with what seems to have an impossible case, helps me to stay motivated and productive."
Written by Heather Douglass
2nd Answer Example
"I handle stressful situations one at a time. I don't allow stressful situations to stack up and overwhelm me. If I need help I'm always willing to ask."
Written by Heather Douglass
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Take notes as possible, b/c visual representation can help me seek solutions.
Determine what I can do & what is out of my control. Act to diffuse, reduce, or solve the reason for the stress.
Stepping away &/or handing the situation off to another worker; at least for a few minutes; is sometimes the best way to handle or solve a solution."
Stephanie's Feedback
18. What are your qualifications in regard to this job?
How to Answer
Before your interview, it will be helpful to review your resume so that specific qualifications, dates, education highlights are fresh in your mind. When answering this question you'll want to highlight your specific work experience that relates to the job as well as your educational background. Tell the interviewer about a skill you have that directly relates to this job. Tell the interviewer about a transferable"‹ skill that you have that is not listed on your resume.
Written by Heather Douglass
1st Answer Example
"I'm confident that the work experience and education listed on my resume shows that I'm qualified for the position. My empathy and patience with patients are a few other qualifications that I have that meek me an excellent choice for this position."
Written by Heather Douglass
2nd Answer Example
"My qualifications for this position is my formal education, various agencies I volunteer with as well as my passion for helping others."
Written by Heather Douglass
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M.S. in Deaf Education; a field related to VR.
2yrs of DSP--community integration
3yrs Employment Specialist & job coach"
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19. Why should we hire you?
How to Answer
This question is similar to 'tell me about yourself'. It's important to be familiar with all ways that this question is asked so you won't be stumped but be prepared for your 30 to 45-second elevator speech. This is your time to tell the interviewer a bit about your work history. Keep is short yet impactful. This is your chance to wow the interviewer and set yourself apart from the rest.
Written by Heather Douglass
1st Answer Example
"When I read the job posting I noticed that you specifically mentioned you were looking for someone with experience working with Down Syndrome Patients. As you can see on my resume I have over 10 years of experience as a Vocational Rehabilitation Counselor and 3 of those years was"‹ spent working specifically with Down Syndrome adults. What sets me apart from other candidates and will make me a valuable addition to your team is my ability to combine my work experience with my people skills. I value lasting relationships and actively seek to build those with clients, co-workers and senior managers. My passion for clients and the job I do drives me to deliver high-quality work every day."
Written by Heather Douglass
2nd Answer Example
"As a new graduate I come with a new set of eyes and the strong desire to help and give back to our community."
Written by Heather Douglass
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20. Are people naturally at ease with you?
How to Answer
This question is a great way to answer "‹how well you work with others. Think about how your co-workers would describe you. How would your boss describe you? If you are the type of person that people come and ask advice of or vent to, then this is your question! As a Vocational Rehabilitation Counselor you strive to put clients at ease with your display of empathy. Be sure to answer this question calmly with direct eye contact. This will put the interviewer at ease as well and let them know that you are 100% engaged.
Written by Heather Douglass
Answer Example
"I have a way of bringing the best out of our clients. This shows me that people are at ease with me and value the support that I give them."
Written by Heather Douglass
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I am continually working on how to build rapport. b/c meeting new ppl rattles me. I endeavor to come across as non-threatening & ready to help (which is honest, but I stay alert to make sure my demeanor matches my nature)."
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21. Tell me about a successful case you were involved in.
How to Answer
Now is your time to tell the interviewer about one of your biggest accomplishment. Give a brief, detailed explanation of a case and how it was a success. By explaining the process and the outcome you'll give the interviewer an idea of how you work and communicate with your clients. Showing passion for this interview question will show the interviewer that you not only love your job but that they would be crazy not to ask you to bring your enthusiasm and knowledge to their team.
Written by Heather Douglass
Answer Example
"My most recent successful case I worked on was an individual that had just recently been charged with a misdemeanor. What made this successful was that the client was receptive to my counseling and we worked well as a team."
Written by Heather Douglass
22. What is your experience with our local demographic?
How to Answer
As a Vocational Rehabilitation Counselor you've had the opportunity to work with many different types of people. Be sure to do your homework to determine who your potential clients will be. Use work experience from your resume to answer this question.
Written by Heather Douglass
1st Answer Example
"My experience with Autistic individuals spans over the last 3 years. I've had the opportunity to work with and successfully place individuals in meaningful employment."
Written by Heather Douglass
2nd Answer Example
"I don't have much experience working with the elderly but am looking forward to the challenge."
Written by Heather Douglass
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23. Tell me about yourself.
How to Answer
When answering this question make sure that you are brief. Keep this answer to 30-45 seconds or you will lose the interviewers attention very quickly. Remember, "˜tell me about yourself' doesn't mean they want your life story. Summarize your skills and experience in a way that make you stand out and show why you are the best person for the job.
Written by Heather Douglass
1st Answer Example
"My name is Heather Smith. I am a Vocational Rehabilitation professional with a degree in psychology and a Masters Degree in Rehabilitation Counseling. My qualifications include fifteen years of experience working for the state department. My experience also includes knowledge of various organizations that support human rights and civil rights for people with disabilities such as American Coalition of Citizens with Disabilities and National Black Deaf Advocates."
Written by Heather Douglass
2nd Answer Example
"My name is Heather Smith. I am a Vocational Rehabilitation professional with a degree in organizational psychology and a Masters Degree in Rehabilitation Counseling. My qualifications include 5 years of experience working for Easter Seals. My experience also includes knowledge of various organizations that support human rights and civil rights for people with disabilities such as American Coalition of Citizens with Disabilities and National Black Deaf Advocates."
Written by Heather Douglass
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24. What is your greatest weakness? What are you doing to improve it?
How to Answer
Skip the fake answers like 'I care too much about my job' or 'I'm a perfectionist' the interviewer has heard those before. Briefly, describe a real weakness that wouldn't be a major handicap on the job.
Written by Heather Douglass
1st Answer Example
" I think one area I could work on is my delegation skills. I am always so concerned about everything being done right and on time that I can get stuck in that mentality that if you want it done right you need to do it yourself. I learned this recently when given the opportunity to manage a large project at work. It definitely taught me how to delegate and my manager noticed the difference in my management style by the end of the year."
Written by Heather Douglass
2nd Answer Example
"A weakness of mine is my public speaking skills. I enjoy and do very well with one on one counseling sessions but speaking in front of a large crowd of people makes me pretty nervous. I've had the opportunity to speak to groups of 5 and 6 people at work on various topics so I'm getting more comfortable and proficient with my public speaking skills."
Written by Heather Douglass
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25. What is your greatest strength? How does it help you as a Vocational Rehabilitation Counselor?
How to Answer
To answer this question, consider your personal characteristics, job skills and what motivates you. Your skills are strengths, which allow you to perform well. Determination, dedication, a passion for your work are great skills to share with the interviewer.
Written by Heather Douglass
1st Answer Example
"My greatest strength is my commitment to my work. I give 110% to each task as well as to the communication between my co-workers and clients."
Written by Heather Douglass
2nd Answer Example
"My greatest strength is my communication skills. I have the ability to communicate with other professionals as well as clients. My communication skills help me every day."
Written by Heather Douglass
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26. Where do you see yourself in five years?
How to Answer
The reason the interviewer is asking you this question is to see if your goals match up with the companies goals. Be enthusiast and realistic.
Written by Heather Douglass
2nd Answer Example
"In five years I'd like to be running a support group through the office. I enjoy helping clients one on one but also enjoy group settings. I think group settings is a great way to get our clients to support each other and know that they aren't alone."
Written by Heather Douglass
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27. What do you know about our organization?
How to Answer
A solid answer to this common interview question will set you apart from the other candidates. It is important to research the company website. Familiarize yourself with its history, Board of Directors, products, mission, and current projects. Mention professional awards and honors received the by the company as well as future projects that illustrate your interest in where the company is headed. Discussing the future of the organization is a win-win because it also establishes your interest in professional longevity.
Written by Heather Douglass
Answer Example
"I know that you all have earned numerous awards since you have been open over the last 4 years. I know I'd like to be apart of the team."
Written by Heather Douglass
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DVR works with clients to determine their career goals.
Then it is determined if training is appropriate for the particular job seeker.
There are multiple funding streams that pay for job development & coaching, training, accommodations, & needed technological devices."
Stephanie's Feedback
28. What do you feel is the most important skill a vocational rehabilitation counselor should possess?
How to Answer
As a Vocational Rehabilitation Counselor, you help people with disabilities live fuller, more independent life by assisting them in securing gainful employment. What is the most important skill you have that makes your job easy when helping these clients? Tell the interviewer about your patience, active listening skills and your ability to effectively communicate with your clients. Feel free to share a story that showcased your skills.
Written by Heather Douglass
1st Answer Example
"I feel that excellent communication skills are needed to be a successful Vocational Rehabilitation Counselor. Rehabilitation counselors need to be able to effectively communicate with clients. You must be able to express ideas and information in a way that is easy to understand."
Written by Heather Douglass
2nd Answer Example
"An important skill to have as a vocational counselor is active listening skills. I've found that it is important to repeat things back to clients and ask them to repeat them back to you to assure they understand the plan you have helped them make."
Written by Heather Douglass
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& I performed requested duties b/c clients needed us.
Each client &/or job opportunity is a clean slate. While experience guides me, I continually expect success & look for ways to increase independence. I must mold my method to the needs of each client & the demands of the COS. I must see every shred of possibility and expand it--in the client's abilities & preferences, and the available opportunities."
Stephanie's Feedback
29. What have you done to further your own professional development in the past 5 years?
How to Answer
This question is to see if you've been stagnant as a Vocational Rehabilitation Counselor. Because you are always looking for new ways to help your clients you are constantly working to improve yourself and your techniques. Tell the interviewer about any workshops you've attended, classes you've taken or a mentor you admire that has been assisting you with your professional development.
Written by Heather Douglass
1st Answer Example
"In the past 5 years, "‹I've been an active volunteer within my community. I've been able to learn from clients and bring that to my current position as a Vocational Rehabilitation Counselor."
Written by Heather Douglass
2nd Answer Example
"I've been fortunate to learn from my colleagues over the past 5 years. I've been given the opportunity to work a bit outside my position to build upon my skills."
Written by Heather Douglass
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30. Tell me about an accomplishment you are most proud of.
How to Answer
Now is your time to brag a bit. Tell the interviewer what the accomplishment was, what the impact was, who was affected and what the outcome was. Did you meet a personal goal? Exceed expectations of your boss? Did you create a successful group supporting your clients? Don't be too hard on yourself if the accomplishment didn't win awards or set the bar for future Vocational Rehabilitation Counselors. This is YOUR accomplishment so you want to tell the interviewer why YOU are proud of it.
Written by Heather Douglass
1st Answer Example
"I completed my Master's degree while working full time and taking care of my kids."
Written by Heather Douglass
2nd Answer Example
"I'm most proud of placing a client that had been working with us for over three months. This client faced many challenges and had actually been working with two other counselors before me. I never gave up on her and she was very thankful."
Written by Heather Douglass
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