Top 15 Vocational Rehabilitation Counselor Interview Questions

What is your experience with this population?
Best way to prepare for your Vocational Rehabilitation Counselor interview starts here. Practice over 20 Vocational Rehabilitation Counselor Interview Questions.

  Vocational Rehabilitation Counselor

Rehabilitation counselors help people with emotional and physical disabilities live independently. They help their clients overcome personal, social, and professional effects of disabilities as they relate to employment or independent living.


Description Source: http://bls.gov/ooh/communit...

Interview Questions and Answers List

1. What is your experience with this population?
Best Answer
Over the last seven years I have been assisting military members and their families.
2.
I have five years experience working with individuals with developmental disabilities. Some is with clients one on one and some is administrative.
3.
I have not worked with Veterans, however my 8 month internship experience has provided me the opportunity to work with individuals with disabilities who need assists to with integrating into the competitive work force .
4.
I am deaf myself and have faced my own challenges. This makes it easier to relate to my consumers. Also I have worked with this same population exclusively for the past 6 years.
5.
I worked with different populations , my experience is with disabilities I autistic, a d mostly behavior problems.
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2. What do you feel is the most important skill a vocational rehabilitation counselor should possess?
Best Answer
A vocational rehabilitation counselor should have a passion for helping others and the drive to motivate people to help themselves. Should be respectful and empathetic yet firm and with realistic expectations.
2.
Practicing compassion and empathy with each consumer.
3.
I feel that the most important trait a vocational rehab counselor should possess is passion for their work. The most important skill is organization. That is a skill and can be learned.
4.
Customer services, respect for other , confidentiallity , respect for privacy, rights, and equal access ; 1. respect for individual dignity, personal responsibility, self-determination, and pursuit of meaningful careers, based on informed choice.
5.
The most important skill a vocational rehabilitation counselor should possess is compassion for clients and a thorough knowledge of the current job market needs.
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3. How do you keep track of work so that it gets done on time?
Best Answer
I use two calendars. One calendar on my outlook, I put everything on there, if I need to make a phone call or return an email I find the time on my calendar and put it in. I also have a paper calendar that I carry with to make sure I can schedule appointments with enough time before and after. And I guess I also use my phone to set reminders and take notes on possible job prospects that come to mind while out and about.
2.
I am a big fan of my online calendar and color coding it. I have specific colors for different types of appointments and use red flags to show deadlines like Eligibility, plans and 10-day letters expiring.
3.
I use a calendar on my phone and a small pocket calendar.
4.
I have a system of fifo. When additional information is needed then it is place in the weekly file for review. In addition, so I try to keep my progress notes up to date.
5.
In my current position, documentation is required to be completed in a certain time frame which helps me to organize my work. I often write to-do lists, and keep a log of my caseload with due dates of notes.
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4. Give an example of a time when you made a mistake because you did not listen well to what someone had to say.
Best Answer
I went to the wrong room for a meeting, it was where the meeting was typically held. I was sent an email earlier that day which stated the new room, I did not read the email because I assumed it was just a confirmation. After standing there for a couple minutes I sent a text to figure out where I was actually supposed to be.
2.
I cannot recall a time that I did not listen to what someone had to say. I pride myself on being an active listener. I always do my best to listen attentively and reflect upon what the person is saying.
3.
It happened once when I was working at dunkindonuts, at that time we were busy and by mistake I gave one of my customer wrong flavored coffee, after realizing that I apologize him and gave him another one.
4.
I currently work with an all hearing team and at times will make a comment because I did not realize the other person is still speaking. If I had been more patient and waited I would have had the complete information I needed.
5.
I had a consumer who was looking employment but I did not receive the clarity that stated they wanted employment in another county. I found several employment leads but consumer did not apply.
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5. What are the steps you follow to study a problem before making a decision?
Best Answer
First I attempt to find out as much as I can from reputable sources online, including peer reviewed journals and books, then I compare what I have found with information obtained from colleagues. I always try to consult before making decisions regarding a topic I am somewhat new with, that ways I have multiple perspectives that may challenge the knowledge I obtained from research.
2.
Figure out what the problem is and then formulate several ways to solve the problem.
3.
Identify the decision that needs to be made (ex. Mental health disabled client needs employment), gather information (vocational testing and assessment), analyze the information (is this person employable), identify solutions (refer to vrs workcenter for temp employment to build skills), choose solution (refer to job developer for actual employment), take action and review/evaluate the results.
4.
I like to determine the first what the problem is and what the decision is that has to be made, like to approve or deny. I research possible outcomes to find options and the consequences of each and how I feel about it based on my priorities.
5.
Analyze the pro lem look at the pro lem learn about participants research answers get with peers or supervisor before going on.
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6. Tell me about an accomplishment you are most proud of.
Best Answer
My first successful job placement was one of the best feelings of my life. I job developed for an individual, was able to arrange a job interview for him, and they hired him on the spot. Since then he has helped their company grow and he his psychological concerns have lessened over time.
2.
Helping a client through a difficult process and landing the job they really wanted.
3.
I was pleased to prepare for a new career serving people with disabilities by completing a challenging full time Master of Social Work.
4.
As the Homeless Services Coordinator for the Community Services Agency of Mountain View, I was responsible for starting the newly, revised Alpha Omega Homeless Services Program. Prior to me joining the agency, the homeless program consisted of a rotating shelter that was hosted by 17 local churches in Mountain View and Los Altos. When I joined the agency, they decided to close the shelters and enhance case management services with the “housing-first” model as a guide. It was my job to gain local support for the newly revised program. In doing this, I had to hold a public forum in which all residents of Mountain View and Los Altos were welcome to partake in. I discussed the new program and the audience was able to ask questions and express their concerns with the new program. I discussed the benefits of working under the new model and asked for their support. I also attended events such as the Homeless Connect Event and networked with other non-profit and community based organizations in Santa Clara County in order to collaborate with them and gain county support. Although I was only there for one year, I believe the program got off to a good start because of my dedication and drive. It was a challenge in getting the local churches to support the newly revised model as they enjoyed being a part of the old “shelter-model” but I met with the leaders of the church on a monthly basis. I was able to get them involved in a new project, making basic toiletry kits for our homeless clients. By meeting with them once a month and making them feel like they were still important to the program helped me build rapport and respect with them. Because of their support and the county’s support, the caseload for the homeless services program increased and we were able to serve a larger population than before.
5.
My greatest accomplishment is well time management between by family, job and college and getting my degree.
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7. What made you choose a career as a vocational rehabilitation counselor?
Best Answer
The reason I chose rehabilitation counseling over other forms of counseling is because of the immediate benefits that employment offers to the overall quality of life.
2.
I wanted to assist individuals with disabilities live independently.
3.
Having been a in a social work atmosphere for nearly three years, I am very passionate regarding providing much needed support and that positive person to person communication to those who need it the most. From reading about vocational rehabilitation, this is the best avenue to create a supportive environment for clients in need of assistance.
4.
I love to work for the indiviaduals with the disability as I saw in my life that people dont appreciate individialuals with disablity and they discriminate them. I want to work for them as they have the equal rights like the noral individual.
5.
To serve people with disabilities to reach goals utilizing inform choice.
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8. What is the most difficult situation you have had to face and how did you tackle it?
Best Answer
Getting a whole community on board with the newly revised Alpha Omega Homeless Services Program. I became active within the community and built rapport.
2.
Determing the correct evaluation or assessment the client should qualify for with their disability. Diligently pay attention to the behavior of the client to see if their behavior is not perdictible.
3.
On of the most difficult situations that I have encountered is when a co=worker brought a child into my office with suspect of sexual child abuse. This co-worker was not well versed in proper legal protocol when a child comes to you with this possible situation. I have known this co worker for 22 years. She was somewhat guiding the child to speak to us about what had happened to her. I guided the situation legally and ethically to protect the child from further harm. Make the appropriate reports then the child came back later in the day giving me more information. At this point the situation turned more serious as the proper authorities had not acted on the situation. I made additional phones calls to local CPS to gain action before the child was picked up from school. Local law enforcement was brought in and this person decided to berate me in from of the CPS investigators for not calling him first. I know the law and followed protocol and shared that with him. I believe he was surprised that I took initiative in my actions to protect the child and not call him first. The child is the most important to focus on that the ego of the offcer.
4.
I was off for extended medical leave and my return discovered a large number of overdue on my caseload. It was very overwhelming for me to tackle such a large task. I was finally able to break it down into different categories in order to determine the most critical needs first. It took a lot of persistence on my part to not give up but in the end I was able to correct all the work that was not done in my absence.
5.
Job carving, when I have a consumer that can perform part of job and to convince an employer to hire them.
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9. What is your greatest weakness? What are you doing to improve it?
Best Answer
Greatest weakness would be caring too hard. Meaning I am do more for the client who is very emotional or emotionally detached. I take the steps needed as long as the client is reciprocal in the process.
2.
My weakness was trying to remember everything in detail by memory, but failed a few times, now I take time to write little notes to make sure that I get every detail messages I stayed of trying to remember everything.
3.
My greatest weakness is accepting that you cannot help everyone. I am improving this weakness by practicing that it is up to the individual in order to make change and to accept that person at where they are in order to elevate them to do better.
4.
Excel spreadsheet I have started taking online tutorials to improve.
5.
I sometimes lack confidence, especially in new situations with new people. I use positive self talk as a strategy to overcome self doubt.
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10. What do you know about our organization?
Best Answer
I know that your organization work for the individuals who have disability, your company review theirdisabilty claims, check with the doctors and establish eligibility for social security disability.
2.
It is a state and federally supported agency to assist people with disabilities find or maintain employment and independence.
3.
Scvrd is nonprofit organization that servpeople with multiple types of disabilities . These people are assessed and then through the program they are matched with employers to their fit. They have counselors that go I tote field a d need with merchants and corporations stop open doors for those that are disabled and get them employed to give back to society thus making them j depending dent and giving g them them digninty.
4.
MRS is a vocational rehabilitation services that assist people disabilities to reach the employment goal.
5.
I know that you assist TANF recipients in meeting their work related requirements by providing vocational, educational and tangible supports.
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11. Why do you want a career as a vocational rehabilitation counselor?
Best Answer
I would like the opportunity to educate both consumers and potential employers about the benefits of hiring individuals with disabilities.
2.
I would like to start my career as a Vocational Rehabilitation counselor because I am confident that my skills I have acquired in my educational training and my internship have provided a knowledge base to provide effective services to persons with disabilities and within the career I can continue to assist each consumer in learning how to reduce barriers which have presented as barriers to their vocational goals and independent living.
3.
Because there is no better feeling than helping someone achieve independence again. I want that feeling for the rest of my life. I want to continue to help people, I want to be the person that can guide them back to life they invisioned. I also want to be challenged, I want to have hard time with clients, with getting them placed, or getting them motivated, because this is where I learn the most.
4.
I enjoy helping other people achieve their goals. Sometimes they are not even sure they can do it. I get to support and cheer them on as they succeed and become successful themselves.
5.
I enjoy helping g people and vocals rehab offers me an opportunity to help those who are in need it also provide me with opportunity to develop my skills and enhance learning and use my learning ability to help those and be an advocate.
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12. What have you done to further your own professional development in the past 5 years?
Best Answer
As a graduate student assistant I took a lot of initiative to learn as much as I possibly could during my one year internship with the Pasadena Office.
2.
I have took up a master course to study human behaviour.
3.
I got my natinal certification for pharmacy and got my degree in elementary education.
4.
Within the last five years I have focused on developing a specific knowledge base in special populations such as those with special needs in education including their vocational needs. Preparing individuals that have unique needs to be successful. I have two very memorial situations. I was working on a project that was analyzing three public buildings that including extensive research of layout and accessibility for those that might need accommodations when utilizing the building. I measured hall ways, door widths, ramp access, signage for several modes of possible communication, and other handicapped accessibility associated with each property. Two of the buildings were medical facilities and one was a public office. I was surprised by my findings as only one facility meet the ADA standards. This one facility housed several different type of medical businesses that I would recommend to the student for possible employment based on my findings.
5.
I have taken 2 online classes in human resources. I was originally planning to go to the a conference for peppiness for deaf and hard of hearing in post secondary settings but unfortunately I was unable to attend.
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13. Why are you the best vocational rehabilitation counselor for us?
Best Answer
I have experience working with DOR and its consumers and I have also been partially trained with the new AWARE system. I have more experience than others who have never worked for DOR but not so much that there I feel I have learned everything.
2.
I am the best rehabilitation counselor for this agency because of the passion and desire I have to assist others in becoming self- sufficient with disabilities.
3.
I take great pride in my work and in helping my fellow team members. I have not problem sharing my experience or getting feedback from others what work for them.
4.
I believe that I can offer my skills and abilities to MO e toward the future with this company and grow thus learning g from what the company has to offer as well to help me become better at my skills as a cojnselor.
5.
I have work with the agency for 4 years help the consumer. I have a background of the services you provide and knowledge of resources, employer contacts .
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14. Tell me about your work experience in this field.
Best Answer
I have worked with senior adults in an outpatient facility. These groups meet three days a week. This group was an open group that contained individuals that were physically and or mentally incapable of functioning in society. Some of the individuals had been employed but due to their mental function they were be retrained to function. Some were of substantial means and some were on Medicaid. All received the same high quality service. We utilized CBT therapy as the made mode in the sessions depending on clients in the group.
2.
I have worked the last 12 years in the San jose office. Initially I was working with general cases and with hard of hearing only because there was another RCD in my office. For about the past 6 year I have worked with a primarily deaf and hard of hearing caseload as the primary Deaf counselor for my district.
3.
I worked with people with disabilities for 6 plus years and I wanted to do more with this population this led me to Co tinting school.
4.
I have been locate in side the MRS office for 4 years and have closely worked with the counselors. I have provided services from creating resume, performing mock interviews, enrolling consumer in CMH and social security.
5.
I worked with students with disabilites and helped them get the equipment they need. I have researched many devices.
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15. Do you manage your time well?
Best Answer
Yes. Prioritizing your tasks and appointments are essential to effective time management. However flexibility is also critical in effective services. Meeting deadlines for the clients and department are key to proper time managment.
2.
Yes, I like to utlize things such as my calendar or phone to set a timer for specific tasks or meeting times, it helps me to stay on track.
3.
I manage my time extremely well. I have mastered the art of multi-tasking. I find it the challenge of prioritizing and managing different responsibilities to meet deadlines to be a rewarding experience. Never a dull moment makes for an interesting day.
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Career Field
Job Satisfaction
Interview Difficulty
Healthcare
Vacation
Hours per Week
Health
80%
Average
Provided
Two Weeks
40 Hrs/Wk
Education Requirements

Rehabilitation counselors typically need a master’s degree in rehabilitation counseling or a related field. Some positions require certification or a license.

Work Environment

Most rehabilitation counselors work full time.

Jul 28, 2014
Why did you choose this profession?
I am interested in this profession because in my current job I see the need to rise the service quality for people with disabilities. I see that most people who made bad choices in the past are suffering the consequences hopelessly. Most people want to do good and be the best they can. As a vocational counselor I can help individual acquire a job and that in turn will provide them with the dignity and the respect they need for themselves and others.
What do you enjoy about being a Vocational Rehabilitation Counselor?
I enjoy meeting people, learning their stories. It is fascinating to me when someone open their hart to share a bit of themselves and trust that you can help them. I enjoy learning about others.
What areas do you dislike about being a Vocational Rehabilitation Counselor?
Being human. I think as for as much as I want to help someone, I have limitations. I some times see situations that are out of my reach or possibilities to help.
What special skills does it take to be a Vocational Rehabilitation Counselor?
I am a good listener, I am a hopeful and caring individual, easy going and interested in others. I have the education, but overall I have the thirst for continues learning.
What do you find to be the most challenging part of your job?
Keeping records, Although a good system in place always helps, there are sometimes discrepancies with data. And data is very important because they tell the story.
Jul 31, 2014
What do you enjoy about being a Vocational Rehabilitation Counselor?
I love showing people that they are able to live independently and that their disability does not have to prevent them from living fufilling lives.
What areas do you dislike about being a Vocational Rehabilitation Counselor?
Ultimately we are still measured by numbers and closures.
Oct 2, 2014
Why did you choose this profession?
I chose the counseling profession because I feel compelled to help others. I enjoy helping others work through their issues and lead a more fulfilling life.
What do you enjoy about being a Vocational Rehabilitation Counselor?
I most enjoy seeing a client succeed in fulfilling their goals after working so hard to reach them.
What areas do you dislike about being a Vocational Rehabilitation Counselor?
I dislike most the fact that I cannot break through to every client. Knowing that there are still others out there that need assistance, but are not willing to take the necessary steps to obtain it.
What special skills does it take to be a Vocational Rehabilitation Counselor?
I am new the job market. I recently completed graduate school for my masters degree. With that being said, I have empathy for clients. I know how difficult it can be to interview and obtain employment. The job market can be difficult to navigate at times. I have the knowledge and skill base to help clients utilize the tools and resources available to them to make themselves more marketable to the work force.
What do you find to be the most challenging part of your job?
The most challenging part of my job is finding the balance between helping my clients obtain their dream job and remaining realistic with their knowledge and skill set.
Tell me about the hours you are used to working and your schedule.
In the past, I have worked from 8:00 a. M. To 5:00 p. M., Monday through Friday. However, I have had some part time jobs in which I worked varying hours. I am able to adjust my working hours to the need of the company.
What are some of the benefits you are custom to as a Vocational Rehabilitation Counselor?
I am custom to full health, dental, and vision benefits as well as retirement. I would like to have the same in this position.
What are some of your most memorable experiences as a Vocational Rehabilitation Counselor?
I do not have any yet. However, my most memorable moment in counseling is with a former client. Watching how his face lit up when he realized his purpose in life and make a turn for the better was the best feeling.
What do you wish you knew starting out in your profession that you know now?
I wish I new more about the job market in counseling. It can be difficult to obtain a position with no experience, but with out being employed as a counselor, it is difficult to gain the necessary experience.
Oct 4, 2014
Why did you choose this profession?
I like to make a difference and I have 6 years of experience. I like to connect with clients and do education with employers.
What do you enjoy about being a Vocational Rehabilitation Counselor?
Seeing results and going through the process with clients.
Oct 22, 2014
Why did you choose this profession?
The work is very important portion of self-concept. People with disabilities should be listened and heard.
What do you enjoy about being a Vocational Rehabilitation Counselor?
One of the most important step of rehab is to help the client back to the society and community. To reach this goal, it is necessary to help client to back to work place and become independent.
What areas do you dislike about being a Vocational Rehabilitation Counselor?
To be a vocational rehabilitation counselor, we need to contact with the employers to ask them to make some accommodations to the client. I found out people will give a arbitrary decision to not hire people with disabilities rather than to give them a opportunity to try.
What special skills does it take to be a Vocational Rehabilitation Counselor?
I am good at adjusting news things and I hope I can share my personal experience to help my client to adjust this dramatic changes in their lives.
What do you find to be the most challenging part of your job?
The vocational rehab is very new to me. I am getting know about it. I should put more effort to get know about the resource that will be helpful to the client.
Tell me about the hours you are used to working and your schedule.
I can work as a full-time base. I am will flexible and am willing to match the typical schedule of your institute. If necessary, I will accommodate my schedule to work best to the clients.
What are some of the benefits you are custom to as a Vocational Rehabilitation Counselor?
I expect to gain a holistic view to being a vocational rehab counselor, to learn about this job and to learn to be a good vocal reh counselor.