How to Answer: How do you handle rejection?
Advice and answer examples written specifically for a Territory Sales Manager job interview.
10. How do you handle rejection?
How to Answer
Answer this question by providing examples of your ability to handle rejection. Mention that you always remaining calm, collected and professional at all times. Lastly, provide an example of a situation reflecting your ability to handle a customer who had no interest in your products/services.
Answer Example
"I am unfazed by rejection and always remain calm and professional as I must ensure to adequately represent the company at all times. I calmly listen to the customer, take his/her objections into consideration which will serve me with future customers, and then do my very best to provide the advantages of my products/services. Should the customer remain uninterested, I would request a follow up with the customer at a later date, in the event he/she would have no reservations against it. An example of a situation with a difficult customer is (X situation) when working as (X position title) for (X company). (.... X details regarding the situation and how you respectfully and successfully handled the situation)."