How to Answer: Tell me about a major problem you recently handled. Were you successful in resolving it?
Advice and answer examples written specifically for a Residential Advisors job interview.
25. Tell me about a major problem you recently handled. Were you successful in resolving it?
How to Answer
As an RA you will often need to think quickly and creatively when it comes to problem solving. Talk to the interviewer about a major problem that you recently solved, being sure to highlight your ability to remain calm under the pressure.
Written by Rachelle Enns
Answer Example
"One major problem that I recently encountered was this summer when I was involved in a car accident while on my way to work. To make matters worse, it was my first day on the job! I had to reach my new employer, remain calm, deal with the accident, police and then later that day - my insurance company. It was incredibly overwhelming but my ability to remain cool was recognized by my new boss and she allowed me to have a fresh start a couple of days later."
Written by Rachelle Enns