How to Answer: If you don't know the answer to a problem, what do you usually do?
Advice and answer examples written specifically for a Pipefitter job interview.
17. If you don't know the answer to a problem, what do you usually do?
How to Answer
Do you ask your employer or co-workers when you have a problem or need an answer? Are you the type to find the answer before you ask anyone for help? Talk to the hiring manager about how you go about finding the answer to a problem.
Written by Rachelle Enns
Answer Example
"If I do not know the answer to a problem, I will usually first search for the answer. I do not want to bother anyone while they are busy so I will first try to independently find the answer."
Written by Rachelle Enns
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
"I will do whatever I need to do to complete the job correctly."
Amanda's Feedback
No one has the answer to every problem all the time and pipefitting can be challenging, especially if you're dealing with a leak or other emergent situation. With this question, the interviewer is trying to determine how you respond when you aren't sure what to do, so talk about how you approach problem-solving. Do you research the issue, consult a more experienced team member, or ask your supervisor for assistance? It's important to emphasize that you take appropriate action by seeking out qualified sources to ensure the problem is solved as quickly and appropriately as possible. If possible, share an example of a time when solved a complex problem when you weren't sure what to do at the beginning. What was the issue, who or what did you consult for expertise, how did you resolve the issue, and what was the positive outcome?