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Medical Assistant Interview Questions
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Question #6: Give me an example of a tough patient you had to deal with?
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An example of a tough patient I had to deal with was a child not wanting their immunizations shots. we called the mother into the room so her child would calm down and let us give her the shots. in the end the child let us give her the shots. I learned from that experience that is one way of getting a younger patient to be compliant.
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The patient was complaining about everything from waiting so long to the doctor better give me something this time for my pain. I just listened to them and tried to show nonverbal concern for their problems and soon they softened and broke down and cried. Come to find out that they were truly afraid of what the doctor might tell them was the reason for their pain.
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I had a gentalmen come to the office who seemed rather short with me. I was very patient with him and by the end of his visit he was smiling.
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a patience was really moody because she wanted a certain date and time for her next appointment and it was not available, i told her were booked and i can try to see if the patience with that appointment is willing to reshedule
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I left.
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