How to Answer: What kind of discovery questions do you ask your clients before beginning a new project?
Advice and answer examples written specifically for an Interior Designer job interview.
19. What kind of discovery questions do you ask your clients before beginning a new project?
How to Answer
Part of your success as an Interior Designer is to build the right foundation at the start of each project. The discovery process is critical to the success of the project, and a great discovery session can help to ensure that your client is happy with the result. The interviewer wants to picture you conversing with a new client. Discuss the types of questions that you ask, but avoid responding with a bulleted list. Take the time to walk the interviewer through your process.
Written by Rachelle Enns on July 5th, 2020
Answer Example
"I like to ask questions such as, 'Tell me about your ideal space.' I bring an open-ended approach and reserve closed-ended questions when I require a targeted response for topics such as the budget and timeline. When asking discovery questions, I get to know my client and their habits in the space that we are re-designing. For instance, if we are in their home, I will say, 'Walk me through your living pattern, from morning to evening.' Or, I will say, 'Can you show me your morning routine?' I want to see how they move about their house so that when their new design is in place, everything flows and remains convenient. I will say, 'Tell me how you want to feel in this space,' which is a terrific way to gain an idea of the feelings that I should elicit in my design. Open-ended dialogue is critical so that I know the client will get what they want out of the design project in both the look and overall vibe."
Written by Rachelle Enns on July 5th, 2020
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