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Host or Hostess Mock Interview

Question 9 of 24 for our Host or Hostess Mock Interview

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Question 9 of 24

How would you keep our patrons satisfied?

"I listen to customer requests and keep track of customer information when they make a reservation. I communicate to the waitstaff any special requests to make sure the customer is happy."



Your interaction with the customers will primarily be on the phone when they are calling for reservations and when you greet them at the door. When customers make requests beyond your capacity, you have the entire waitstaff to support you. Let them know you work as a team and communicate with the waitstaff to ensure the customer is taken care of.

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How to Answer: How would you keep our patrons satisfied?

Advice and answer examples written specifically for a Host or Hostess job interview.

  • 9. How would you keep our patrons satisfied?

      How to Answer

      "I listen to customer requests and keep track of customer information when they make a reservation. I communicate to the waitstaff any special requests to make sure the customer is happy."



      Your interaction with the customers will primarily be on the phone when they are calling for reservations and when you greet them at the door. When customers make requests beyond your capacity, you have the entire waitstaff to support you. Let them know you work as a team and communicate with the waitstaff to ensure the customer is taken care of.

      Answer Example

      "I listen to customer requests and keep track of customer information when they make a reservation. I communicate to the waitstaff any special requests to make sure the customer is happy."

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