Why did you choose this profession?
I chose this profession because I possess strong organizational skills, I know how to communicate with people, and I like working in a fast paced environment.
What do you enjoy about being a Court Clerk?
I enjoy being a Court Clerk because every day is different; however, the procedures remain the same.
What areas do you dislike about being a Court Clerk?
At times, a Court Clerk can be under a lot of stress. However, being organized and professional will help minimize this stress.
What special skills does it take to be a Court Clerk?
I am able to speak Spanish and I am able to prioritize and multi-task.
What do you find to be the most challenging part of your job?
The most challenging part of the job is dealing with depressed people. However, being prepared with a kind word and respect towards the public will minimize that challenge.
Tell me about the hours you are used to working and your schedule.
I am used to working 7 AM until 5 PM. However, sometimes I will need to stay at work longer because a report needs to be on the judges desk at 6 AM. Flexibility in this situation helps alleviate any problem.
What are some of the benefits you are custom to as a Court Clerk?
I would expect health, dental, and eye care, as well as, 401K plan.
What are some of your most memorable experiences as a Court Clerk?
I recall a mother was devastated after her child was sentenced to life. She could not even speak. I offered her a glass of water and waited a few minutes to acquire the information needed to process her legal documents.
What do you wish you knew starting out in your profession that you know now?
I would say, legal terminology. I would also include electronic transcription would have been a huge help.
What advancements do you expect in the future?
I would expect to advance in this position every three to five years. Then, the next step would be Court Clerk III, or possibly the Judges personal administrative assistant.
How often did you work in teams as a Court Clerk?
Very rarely. However, we would cover each others shifts if one was ill. So I would have to say that we were working as a team to get the job done just not face to face. The results were positive.
What types of customer engagement have you experienced?
Yes. I engaged with customers. Usually, it was very brief and professional.
What type of stressful, high pressure situations, have you experienced?
The most stressful situations have included emotional people and they are usually upset and are hostile.
If you had to start over, what career would you choose instead of being a Court Clerk?
My work will always be as a Court Clerk and I would never change anything.