



Reading the clientele is crucial to avoiding an upsell backfire. If it's a couple having a meal or on a date I would suggest a bottle of champagne or wine. If a group of football fans, perhaps a local/rare larger/ale. To the cocktail enthusiast I would suggest a twist on their favorite drink with a more upmarket spirit mixed in a modern way with a signature garnish true to the character of the bar. Perfecto...
I always ask if the customer prefers a particular brand of vodka,rum,gin,whickey etc. and list what we have rather than assume they want bottom shelf. If someone is unsure of what they want to drink I always offer to make them a speciality drink which always costs a little more.
I always suggest call liquor or suggest shot specials.
I'm good with people, so I could see myself upselling very well.
Before the customer has the chance to order ask them if they would like to hear the specials on today, inform them of anything new or specially made exclusively to your establishment, and ask once they have chosen their drink, if they have a particular favourite brand of alcohol, dont always assume they want bottom shelf, and inform them of the premium alcohol you have available to see if they would like to try it.
Very well.
If the costumer asks for vodka and cranberry, suggest absolute, or kettle one. Also, a great way to upsell is if the guest is unsure of what to drink, showing them a drink menu, as well as suggesting a specialty drink (that usually costs 5-7$ is a great way to upsell vs. them going to their usual vodka tonic, rum and cokes.
IF it's a vodka redbull...recommend Grey Goose Vodka
If i can sell water to a well anything is possible.
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