Barista | Questions
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What is your definition of excellent customer service?

Answers
Top Answer
Excellent customer service is an employee who takes the time to listen to a complaint a customer has, and most importantly offer a solution. They also have the ability to recognize a potential problem and solve it before it has a chance to arise. The employees do and say everything with a cheerful disposition and a can-do attitude.
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Second Best
reliable, timely,personalised,memorable
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75%
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-66.7%
3.
Greeting everyone to let them they are acknowledged and welcome, taking time to listen and answer questions and also going the extra mile to make sure the customers return.
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67%
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-57.1%
4.
offering quality product, quick and prompt service
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60%
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-54.5%
5.
For me, it means going the extra mile for the customer and exceeding their expectations of an average customer service; greeting and being helpful with their questions and shopping requests are definitely part of customer service.
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60%
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6.
Make our customer happy by our services and answer all question like they need.
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57%
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7.
It shoudl be consistent, friendly, always with a smile and a custoemr should never be left waiting.
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8.
Excellent customer service is helping customers efficiently, in a friendly manner.
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-40%
9.
Is a very perfect quality service that you should provide to each and every costumers,and they will got the satisfaction to everything that will purchase in the store.by;adrian
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10.
Do the right thing,to the right person,on the right time to create a quality service.
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-40%
11.
When a customer leaves with a smile or if you get great feed back.
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-40%
12.
Good organisation,friendly personality,helpfully.Can do attitude.
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40%
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-33.3%
13.
Friendly or welcoming, accurate and consistent, fast and lives to expectations.
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29%
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14.
I bought as encouraged and chanel bags are perfect.
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15.
Giving the Guest's Satisfacton.
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16.
Reliable, timely,personalised,memorable.
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-0%
17.
Smiling and good conversation but also being aware of the customers interaction and responses to your interaction.
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18.
My definition of excellent customer service is someone who customers recognize as friendly and outgoing when they come back, and someone who customers will flock to when ordering or if they have any questions.
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19.
My definition of excellent customer service is providing well service to guest needs and making sure guest is satisfied.
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20.
Asking the customers if they need help finding anything and try your best to provide it.
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21.
To provide an exceptional experience for the customer.
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22.
To listen to a customers need, and do your best to fulfill their needs, and when you cannot, find someone who can.
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23.
Providing fast, efficient and friendly service to every customer, every time they visit the cafe.
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24.
Good atitude to costumers and good quality of espresso drinks.
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25.
When a customer is completley satisfied with the service and the employee has gone beyond what is needed ever time.
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26.
Always greeting customer with a smile, hi and how are you doing today? Always be friendly and smiling when waiting on a customer.
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27.
Polite, friendly and with a smile.
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28.
When your actions have an impact on the customer.
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29.
Great handling of customers complainants know how to explain the product.
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30.
Excellent customer service means you make the customers happy and contented.
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31.
Serving them with good quality, good time and interacting with them.
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32.
To give a customer the satisfaction.
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33.
Giving customer a satisfaction.
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34.
When there is mutual respect between both parties.
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35.
Customer satisfaction which creates royalty.
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36.
My definition of excellent customer service is ensuring that the customers feel welcomed, comfortable and have the most enjoyable experience possible from the moment they walk through the door to the time they leave.
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37.
Pleasant, attentive, an friendly also helpful.
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Your Answer