How to Answer: Would you be upset if a customer ordered three drinks and left without tipping?
Advice and answer examples written specifically for a Barista job interview.
25. Would you be upset if a customer ordered three drinks and left without tipping?
How to Answer
The interviewer wants to see that you will approach work with a joyful attitude, rather than showing up with a chip on your shoulder. Baristas understand that not receiving a tip is part of the nature of the job. Share that while tips are a nice perk of being a barista, you know that not everyone tips at the coffee shop.
1st Answer Example
"No, I would not be upset if someone left without tipping. Many people do not tip their barista, and I have noticed at places like Starbucks, there is no tip option on the debit machines when you pay by card. I make sure not to factor in tips as part of my required income, so I am happy and thankful for any tips I make!"
2nd Answer Example
"In my current barista role, I would say that 40% of customers tip. I genuinely do not believe that it's a common practice for most people since a coffee shop stop is usually a quick grab and go. I am appreciative of any tips; however, I would never expect them."