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Property Manager Mock Interview

Question 19 of 43 for our Property Manager Mock Interview

Property Manager was updated by on March 19th, 2021. Learn more here.

Question 19 of 43

What do you do when priorities change quickly? Provide an example of a time to had to respond to change.

"When things come up and priorities change, I am quick to adapt and readjust in order to meet the most immediate need. Unexpected things pop up all the time as a property manager. Last winter, a pipe burst in one of my vacancies at the shopping center I managed. I heard almost immediately from the tenant next door, and while I was not planning on visiting the center that day, I reorganized my day, drove to the center, called my plumber, and quickly came to a solution for this unexpected issue. There was nothing I could've done to prevent it or predict it, but I chose to rearrange my plans for the day and respond to it the best way I knew how."

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How to Answer: What do you do when priorities change quickly? Provide an example of a time to had to respond to change.

Advice and answer examples written specifically for a Property Manager job interview.

  • 19. What do you do when priorities change quickly? Provide an example of a time to had to respond to change.

      How to Answer

      Adapting to change is an essential part of any job, and interviewers want to hear that you will happily adapt to change when necessary. Begin by telling the interviewer that you are an adaptable person, and you simply change directions when priorities change, keeping a positive attitude. Next, think about a time when something really urgent came up. This is your example! You might share about the time a water pipe burst in a building and everything else needed to be set aside. Or, you may mention an unfortunate fire. Perhaps you will discuss a major storm that came through, requiring extra work at a property. You may even share about the need to get a property ready for a last minute photo shoot for a magazine or television appearance. There are all sorts of last minute urgent situations that might come up; simply share your example and your positive response to it with the interviewer.

      Written by Ryan Brown on March 19th, 2021

      Answer Example

      "When things come up and priorities change, I am quick to adapt and readjust in order to meet the most immediate need. Unexpected things pop up all the time as a property manager. Last winter, a pipe burst in one of my vacancies at the shopping center I managed. I heard almost immediately from the tenant next door, and while I was not planning on visiting the center that day, I reorganized my day, drove to the center, called my plumber, and quickly came to a solution for this unexpected issue. There was nothing I could've done to prevent it or predict it, but I chose to rearrange my plans for the day and respond to it the best way I knew how."

      Written by Ryan Brown on March 19th, 2021

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "When priorities change, we address them based on emergencies. For example, a flood would be considered an emergency and would need to be addressed immediately."

      Rachelle's Feedback

      I recommend being more direct. You respond to the first portion of the question as a 'group' effort, which misses the mark of what 'you' do. For the second half of this question, it's best to address these behavioral and situational-based questions using the STAR framework, which is an acronym for Situation, Task, Action, Result.
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