How to Answer: What was your most difficult decision in the last six months? What made it difficult?
Advice and answer examples written specifically for a Welfare Eligibility Worker job interview.
17. What was your most difficult decision in the last six months? What made it difficult?
How to Answer
Welfare eligibility workers need to be decisive in order to serve the population they work with and meet the expectations of their job. What kinds of decisions are difficult for you? For some people, making a decision that will affect someone else's life is extremely difficult. Knowing how to use your best judgement is absolutely essential when making difficult decisions. Give an example that you can relate to the position. It doesn't necessarily have to be from work. However, you might want to consider some of the difficult situations you may encounter with clients before giving this example. You may have to deny someone welfare because they don't meet the criteria, knowing that this will negatively affect their livelihood. Show that you are experienced in making tough choices and that you can access your better judgement.