Wegmans Food Markets, Inc. is a family-owned U.S. regional supermarket chain headquartered in Gates, New York, near Rochester. Wegmans has 85 stores in the mid-Atlantic and New England regions, in New York, Pennsylvania, New Jersey, Maryland, Massachusetts, and Virginia. Founded in 1916 in Rochester, Wegmans has appeared on Fortune's annual "100 Best Companies to Work For" list since the list first appeared in 1998, and has ranked among the top 10 for eight consecutive years. Food Network recognized it with its award for Best Grocery Store i...
Description Source: wikipedia.org/wiki/Wegmans
1. Name your three best qualities.
I am compassionate, hard working and have excellent customer service skills.
Dress nice, respect others and be kind.
Hard working, reliable, works well with others.
Personality, role model, and leader.
I would complete the most important task first.
2. What is your best personal trait?
My best personal trait is friendly, I am able to fit in well with other people.
The ability to work under time constraints and multitask.
My best personal traits are multitasking, integrity, and detail orientated.
Friendly , hard working great with people and great at multi tasking.
Im a hard worker i give 110 percent on everything.
3. How would you deal with an angry customer while you were busy completing tasks?
With patience and try to be as helpful as possible.
I would take care of the customer first then continue my task.
I would help assist them and then I would continue my other task.
The customer is the main objective. I would do my best to help them and make that the priority.
I would listen to their complaint, and solve the problem.
4. Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
I'm known as being a comfort to my friends. For some reason, they always come to me for advice. That's a lot of responsibility, so I have to be careful about what I tell them. Most of the time, I was able to help them. I think that by doing the right thing, you can't go wrong.
My daughter, through education advice.
Yes. Talking to them about the certain topic, pointing out the positive and negative consequence about the decision they are about to make.
Everybody I Know Comes to Me With Their Problems,Even People I Don't Know.
A friend of mine recently broke up with his girl friend and I encouraged him to start dating again by joining an online dating site conversely I encouraged a friend to apply for a job that he did not believe he was qualified for and he got the interview.
5. Do you need a job at Wegmans or just working for fun?
Yes I need a job at wegmans because I've researched that Wegmans is a great place to start working and a great place to work. It will provide with basic skills I need for the future.
I need a job.
I need a job at wegmans because i need to make money.
I think its time for a job and i think wegmans is a great place to work.
I Need A Job At Wegman's
6. What do you know about Wegmans?
Family owned company, they started in Rochester, one of the best companies to work for.
They were founded in 1916.
Wegmans is a food market that offers a high standard service and maximum satisfaction to the costumers and it has a good working environment.
I know that wegmans takes pride in their stores. They are listed on Fortune magazine as a great company. They take care of their employees and have pride in their product.
Wegmans is one of the best companies to work for and be involved with. Wegmans is a profound, great business with a wide range of different food products, who set goals to satisfy their employees and also their customers as well.
7. Why should we not hire you?
The only reason i can see you not hiring me is if you found someone else with experience, or older in age, but overal i feel like i am very qualified for this position.
Your should hire me beause i have the skill and ability to have this job.
The few reasons for not hiring me would be if there were someone else older and/or more qualified for the position. Otherwise, I am a very good candidate for the job.
i dont see any reason why you should not hire be because i work diligently,
If someone had more experience and knowledge on the job than I do but I am a good candidate for the job and I have worked many jobs I wasn't experienced with and soon became a top employee on the job because of my dedication for any job I commit myself to.
8. How do you expect to make a difference at Wegmans?
I expect to make a difference at Wegmans because I set goals for myself, I value the employees, the management and the customers whenever I am working. My hard working, reliable, hard working skills is what you'll see that will make a difference at Wegmans and with the customers satisfaction as well.
I expect to make a difference because I am a hard worker, love working with people and will always give my all to complete a task. I request very little time off, I am a stickler for being on time and ready to work. Will offer Wegman's the best customer service I can offer so their shopping experience is a good one.
By providing a friendly atmosphere and making it a place our customers want to come back to.
I have numerous years of working in a customer oriented field on an every day basis and have built relationships with customers over time. There are many return customers that I work with each year or keep my email address to contact me when they are in need of finding a particular item.
I will always do my best and be on time.
9. Why would you like to work at Wegmans?
I would like to work at Wegmans because I think it is the best place to gain experience.
Reputation as a good place to work.
Because Wegmans caring about well-being and success of every person. Respect and listening to thier employees, high standards, making difference, and empowerment.
Because I want to be a part of a company that provides a positive experience for consumers and makes people genuinely happy on a daily basis.
Wegman's has a great name as far as a place to work. They seem to value their employee's and most people I have met that have worked their or work there seem to like being there. Employee's are friendly, the person I had the phone interview was very personable. I realize they are probably reading from a script but he made me feel that he was interested in what I had to say and that he was listening to my answers. I have not had an interview in over 20 years and he never made me feel uncomfortable even if I seemed to stumble a bit on a question.
10. Would you say you are a sociable person?
I am definitely a sociable person. I can have a conversation with anyone.
Absolutely. I love to learn about each customer, I always ask for their name, and I have already had customers come back and ask for me personally.
Yes I am very sociable,I love helping customers and associates.
Yes, I love meeting new people and having conversations.
Yes, I am a very sociable person. I enjoy interacting with people.
11. How well do you handle customer complaints?
I handle customer complaints very well. If the customer has a problem i will try to fix it the best way i can and if i dont know the answer to their question i would use a resource to help me, which would be one of my co-workers.
Handling customer issues is one of my strong points. I am able to maintain a calm demeanor which allows me the opportunity to ask the right questions and I listen to their answers.
When a customer comes to me and has a complaint, I don't sigh and call my manager, I listen to what the customer has to say. I ask them what the problem is an what i can do to fix it and I aplogise to them for whatever the problem was.
Very well. I take the problem into consideration and handle it with the best of my knowledge and capabilities.
I listen and try to resolve the problem the best I can.
12. If you find a problem going on with two different employees, what would you do?
break it up and tell them to settle the differences after work
It depends on what the problem is. If it's something that I feel I might be able to help with, I will certainly try. However, if it's beyond my help, I would probably make the supervisor aware of the situation - without pointing the finger at any one person.
If I saw a problem going on with two different employees I would not get myself into it or take anyone's side. I would simply notify my manager about the problem so that I would not get anyone or myself into trouble.
Tell them they should go talk to a supervisor...
Talk to them separetly, get both sides of the story, then piece the puzzle together and brainstorm possible solutions.
13. Do you know the five statements Wegmans is about?
Wegmans is about making a difference, empowerment, respect, caring, and high quality service.
Yes I do know those five statements. They are empowerment, high quality, service, caring, respect and making a difference.
Making customers happy empowerment respect for others teamwork.
MERCH, that is making a difference,empowerment,respect,caring,high standards.
Team work, helping, making people happy, being happy, good attitude.
14. Have you ever called off from work before?
No, I have not held a job as of yet, however the only time I have called off from school was when there was an emergency situation with my health.
This will be my first job, but for the babysitting job that I had over the summer, I knew that I had an obligation as an employee to come to work, ready and prepared every day, and so did not call off of work.
Only when i was sick.
Once, because of a holiday i spent with my family.
15. How easily would you say you get distracted from you work?
It is extremely difficult to distract me from my work. I am focused and highly dedicated.
I do not get distracted easily.
I do not get distracted easily.
I do not get distracted easily.
I tend to stay on task for the most part. i would only get distracted if someone of higher auntority to me needed help or assistance.
16. Do you prefer working in a team environment or alone?
Either whatever is needed.
I do not have a preference, I think that a team of creative minds working together to accomplish a goal can be extremely efficient, but I also enjoy the solitude, accomplished feeling, and focus of completing a task alone.
There are times when you may be asked to do both so I do not have a problem with either working alone or as a team member. Their are advantages to each one depending on each situation.
I work well in either conditions, and would be able to work in either depending on the situation.
17. When was the last time you contributed to a team effort and what was your role?
Changing over sales at work.
Last week when I was in meal center a late catering order came in. We all pulled together and got it done. I delegated the work out to the team.
On my basketball team, where I was the captain. I was constantly encouraging them no matter what.
Group projects for school
In school , i was working on a research paper , and i was the person who was writing down all the information.
18. What are some of your weaknesses?
I occasionally impatient when it comes to finishing tasks.
One weakness I have is delegating tasks to other people.
The one weakness I have is that I can be too helpful sometimes which can cause employees to abuse my help.
I like to keep busy, and not too much standing aound. it makes time go by slower if not busy.
One of my weaknesses is that sometimes i am to helpful and considerate that makes people be abusive.
19. Describe a time when you disliked company rules in your last job?
I try to follow rules as much as possible. There was a time that I needed to have lesson plans completed before Monday morning, in my opinion I thought my position was more intricate. I asked for a modified expectation for planning, but was not offered that. The company policy was to have those plans defined and turned into the principal.
I've never disliked company rules because you are there to do what the company wants. Now if it is something that would be dishonest or something of that nature then that would be a diffenent story. I would have to go to a superviser that was higer than the person telling me .
This is my first job. However, I would think that a compny must have good reasons to enforce rules for their employees that are in the best interest of their customers. Sometimes we don't alwasy like rules - but we should obey them.
You Deal With It.. And Go On
This is my first real job, but I usually always follow rules because they are there for a reason, to keep people safe and on track.
20. How would you handle an irate customer that has screamed at you for three minutes straight?
I would try one more time to calm the customer down and satisfy there needs. If that did not work I would politely let the customer know I am going to find my manager or team leader to assist them.
The key is to remain calm. If you can calm the customer down and let him now that you will address his complaint that would be ideal. If not, I think finding a manger would be the best option.
I would apologize first of all for whatever upset the customer. I'd also ask if there is anything that I can do. If necessary, I'd refer them to the manager for help.
I would ask them to calm down, apologize, and ask how i could make their experience better.
If I can't calm the customer I would ask a member of management to step in. I would never agitate a customer I handle it with compasion and understanding.
21. How often are you late for your responsibilities, such as school or work?
Never if I have a lot on my plate I plan extra time to get my responsibilies done.
I am never late that shows poor responsibility.
never late to any work or school responsibilties
I am rarley never late for work or school.
Amost never. I am very punctual. In the year that I worked at CVS, I was only late once by a couple of minutes because I took a wrong turn.
22. Describe a time when you had to sacrifice quality to complete a job?
I try not to sacrifice quality because I like to give my tasks equal attention while focusing on quality.
I don't like to sacrifice quality if possible. However, I do know that sometimes, I may have misjudged the amount of time a job would take and had to hurry through at the end. One time I can think of is when I was making costumes for a dance and underestimated how long it would take. I made due with the time I had left. I was proud of my job but always thought it could be better.
I always look for quality when completing a job.
Some times if we're busy I can't take the time to make sure the customer's experience was satisfactory because I need to get other things done.
I have never sacrificed quality to complete a job.
23. How can I trust you not to steal?
My morals would never permit me to do that. I have been put in positions of trust throughout my life and have never violated those trusts. I can provide references to my honesty and integrity.
I am a loyal and honest person. I do not steal and I have no intention of sacrificing my moral code for any reason.
Honesty and integrity are very important to me. I have morals that I cannot break, no matter what the circumstance. Not stealing and being honest is personally important to me. I have worked at CVS for 14 months, and I have not ever even taken a single penny left behind by a customer. I like working hard for my money.
you can trust me because i have a clean record and never stole before
You can check my reocord.
24. Why do you think you will like working at Wegmans?
I would like working at Wegmans because the employees seem very nice and personable. Also Wegmans is a very clean place and a place that is very familiar to me since it is my family's number one grocery store.
It shows companionship, it helps other and give the needs to others.
I am good with the customers.
25. What is your philosophy on eating well?
I personally eat very healthy, its very serious to me because i look at the long term affects of eating unhealthy.
everything in moderation
I want to go into the medical field and realize that what we eat has a huge impact on our health. Americans eat too much junk food. They best way is to teach kids and grown ups good eating habits and try to limit the amount of junk food that is available to them - especially kids. Basically, you are what you eat.
Eat anything in moderation.
I think it is very important.