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Wal-Mart Mock Interview

Question 34 of 40 for our Wal-Mart Mock Interview

Wal-Mart was updated by on July 9th, 2022. Learn more here.

Question 34 of 40

Tell me about a time there was a serious conflict on your team. How did you resolve it?

"We recently had two employees fighting over a customer. One associated insisted they greeted them first and the other insisted they did not poach. To solve the issue, I split the commission between the two of them. Neither was happy about the situation, but it made them more aware, moving forward, of the whereabouts of their customer."

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How to Answer: Tell me about a time there was a serious conflict on your team. How did you resolve it?

Advice and answer examples written specifically for a Wal-Mart job interview.

  • 34. Tell me about a time there was a serious conflict on your team. How did you resolve it?

      What You Need to Know

      Their assessing your professional personality as well as your interpersonal, mediation, and negotiation skills. You want to position yourself as adept and effective at delivering diplomacy towards a communal end goal. Your answer should reveal whether you have any issues with people in positions of authority versus striving to preserve the peace and exhibiting respect for your superiors. Analyze the situation. Distinguish when you need to take action.

      Written by Kevin Downey on July 9th, 2022

      Answer Example

      "We recently had two employees fighting over a customer. One associated insisted they greeted them first and the other insisted they did not poach. To solve the issue, I split the commission between the two of them. Neither was happy about the situation, but it made them more aware, moving forward, of the whereabouts of their customer."

      Written by Rachelle Enns

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "I've never had a serious conflict with my team, but if I did, I would try to talk to them in an attempt to fix wherever problem there is. If it happened to be severe, I would report to my closer manager."

      Rachelle's Feedback

      These are very good action steps to take, should conflict be present in the workplace. The interviewer should appreciate your desire to help and create a harmonious work environment.

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