Top 10 Safeway Interview Questions and Answers

Top
1. Have you ever dealt with an angry customer? How did you handle the situation?
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Best Answer
Yes I have. I do is proceed to talk with them in a calm pleasant professional manner.
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2. How does Safeway compare to other grocery stores in your mind?
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Top Answer
Safeway to me is the best grocery because It is always what your looking for and It is very affortable and always has food quality grocery.
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Second Best
Safeway is the best grocery store because it always have what your looking for and with competitive prices.
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3.
It has better customer service.
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4.
I feel that Safeway is better than its competitors in many ways. For one, the customer service at Safeway is beyond comparison. The produce and products that Safeway carries is high quality and they are offered at very reasonable and great prices.
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5.
Safeway has the ingredients for life. I know that I will find everything I need plus everything I love to live a happy , healthy and beautiful life. It is affordable and the Safeway card is unbeatable for values.
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6.
Clean, bright, warm, fresh, inviting.
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7.
It has competitive prices and it has products here that other stores do not and it has more selection then just one choice.
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8.
My father has been woth the company for 21 years and all I hear are positive things so it will be a honour to work with the company.
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3. Customer satisfaction is our number one goal at Safeway, how have you demonstrated excellent customer satisfaction in the past?
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Top Answer
I tell em my way or the door..
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Second Best
I haven't had a job in the past.
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3.
I tell em my way or the door..
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4.
Let them know that my store at CompUSA was in the top 5 for customer service out of 200+ stores three months out of six while I was the customer service manager. Also give them example about angry CEO for brewing company.
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5.
I would demonstrate it by is greeting the customer, answering the questions that they are asking honestly and happily.
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6.
Try to treat all customers the same, always go above and beyond with everything you do.
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4. Tell me about a time when it was better to be agreeable in a situation rather than continue the arguement.
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Best Answer
Any situation involving co-workers. Of course you are not going to agree all the time about how something should be done but there is no point in arguing. Also when it comes to a customer, you should not continue to argue with a customer.
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2.
I would have to say that sometimes a well calculated decision made quickly is better than a decision that is argued over and planned out in detail.
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3.
With co workers brcause they have more experience than me so they must be right.
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5. How do you handle stressful situations?
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Top Answer
take deep breaths
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Second Best
By taking a few deep breaths, figuring out the best way to handle the situation and then taking care of it in a calm and efficient manner.
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3.
By keeping calm and doing my best to solve the problem.
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4.
I think I can be a benefit to Safeway by being a polit and considerate employee who is dedicated to the job I am required to do.
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5.
By keeping calm at all times and reacting to the situation itself not the stress and also by being flexible and able to shift priories. If I became too overly stressed I wait until I see a chance to talk with a supervisor and seek their advice.
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6.
Be sure to stay calm and handle the situation best to your ability if help is still needed contact supervisor for further assitance.
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7.
I stay calm and tackle the task at hand.
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8.
I would tell my manager.
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9.
I shop here all the time and it seems to be a active,family oriented, fun environment that would keep my on my toes.
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10.
I can help promote the company with a positive attitude and make sure the customers leave safeway happy and satisfied.
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11.
Being a hard dedicated worker.
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12.
By ensuring that the customer is always happy,treating customers with respect,and the customer is always right.
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13.
Because I think it will ba fun and you get to see new faces everyday.
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14.
Yes every Wednesday. Shop at safeway.
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15.
I can be a reliable employee and always be on time.
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16.
I always be polite always have a smile on my face and always say hello toa customer.
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17.
I would refuse to help and while I wouldn't tell the coworker, I would report the issue to the supervisor immediately.
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18.
I handle stressful situations is by taking deep breaths and take care of the situation for it can be under control.
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19.
I handle them as calmly and professionally as possible, if a stressful situation came to me I would just take a few deep breaths and handle it to the best of my ability.
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6. Have you ever received excellent customer service? What did the employee do, that made it so special?
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Best Answer
Make the customer feel like there answers are solved and that they can find what they are looking for and to greet them, so therefore it would be best to make the potential buyer to actually buy the product that is solved on the shelves.
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2.
Yes the customer remained calm when it wqas my first time and treally appreciated me and motivated me.
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3.
I guess I have never received anything special to remember. I guess if an employee makes eye contact and says hi, or at least agnoledges that im present, then they are doing good.
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7. Have you shopped at Safeway before?
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Top Answer
Yes i have.
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Second Best
Of course I have.
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3.
Yes. It was a very pleasant experience.
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4.
I have shopped at Safeway many times.
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5.
I am an avid Safeway shopper for over 40 years.
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6.
Why yes I have, I am pretty familiar with what the store has.
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8. What can you do for us that other candidates can't?
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Top Answer
I can bring a positive attitude to work daily and I will do the best job possible to make sure the customers have all their questions answered.
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Second Best
I will be my positve and enthusiatic attitude to work amd do the job possible job to the costomers satisfied.
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3.
I can bring my positive and enthusiastic attitude to work and do the job to.
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4.
I have cashiering experience, I provide good customer service, I love to be personable with people, I am a fast learner.
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5.
I will work hard, handle stress in a calm matter and will simply bring positive energy into work.
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6.
Remain calm give positive attitude and provide execellent customer service.
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7.
I am very dedicated to my job. I always give it 110%. I am a bit of a perfectionist competitive person who always wants to have the best dept.
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9. Have you ever worked in a stressful retail environment?
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Best Answer
Yes, I have dealt with stressful situations so I know how to deal with it.
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2.
Yes, while at Kfc Taco bell. Sometimes we were short staffed or ran out of product. And I was way younger and just thought that that was difficult when we were slammed.
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10. how do you heandle stressful situations
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Top Answer
i handle thr situation rather than stress that way the situation is under control and i also focus on the task
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Second Best
I handle stressful situations one thing at a time. I would assess the situation and think of the best and fastest way to deal with the situation.
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3.
stay calm and think of a solution to help and fix the streeful situaton.
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4.
I handle the situation to the best of my ability and try to make each party as happy as I can, and then I take a few moments to myself to recompose myself and then get back to work.
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5.
Depending on the situation I would maintain a professional attitude. Quickly assess the situation and the actions that can have the best outcome for everyone involved. While maintaining the integrity of the company policies.
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6.
I solve the issue head on calmly and to solve the situation to get in under control.
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Safeway
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Founded
Pleasanton
SWY
44.5 Billion
172,000
1915

Safeway Inc. (Safeway) is a food and drug retailer. As of June 19th, 2010, the Company operated 1,712 stores. The Company’s United States retail operations are located principally in California, Oregon, Washington, Alaska, Colorado, Arizona, Texas, the Chicago metropolitan area and the Mid-Atlantic region. The Company’s Canadian retail operations are located principally in British Columbia, Alberta and Manitoba/Saskatchewan. The Company has a network of distribution, manufacturing and food-processing facilities. Safeway owns and operates GroceryWorks.com Operating Company, LLC (GroceryWorks), an online grocery channel doing business under the names Safeway.com, Vons.com and Genuardis.com (collectively Safeway.com). Safeway also has a 49% ownership interest in Casa Ley, S.A. de C.V. (Cas...

Last Updated: February 18, 2014, 4:45 am
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