Top 15 Nordstrom Interview Questions

What do you believe makes a great company to work for?
Best way to prepare for your Nordstrom interview starts here. Practice over 20 Nordstrom Interview Questions.

  Nordstrom

Nordstrom, Inc. is a fashion specialty retailer. As of March 19, 2010, the Company operated 187 stores located in 28 states in the United States. The Company operates in four segments: Retail Stores, Direct, Credit and Other. The Retail Stores segment includes its 112 Nordstrom full-line stores, 72 off-price Nordstrom Rack stores, two Jeffrey boutiques, and one clearance store that operates under the name Last Chance. The Direct segment’s merchandise is primarily shipped from its fulfillment ...


Interview Questions and Answers List

1. What do you believe makes a great company to work for?
Best Answer
I believe a company who cares about the customer more than anything else and a company who cares about their internal workers so that they can move up within the industry.
2.
A company who strives to hire employees who represent them well.
3.
Having respect for each other is really important. It is also great to help other employees out and not just think about yourself.
4.
I admire when any company has good values and practice corporate responsibility. Treating your customers as well as your employees is extremely important.
5.
A company that works with the customer, and the employees. A place where everyone is treated with respect.
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2. How will Nordstrom benefit from hiring you.
Best Answer
Nordstrom will benefit from me because with me I will bring my skills as a leader and my constant drive while on the floor to not only cater to customers but, also to make and/or exceed my daily and monthly goals.
2.
Nordstrom will have gain an entusiastic employee that absoutely loves what she does. From being a life long customer I know what is expected of me as a member of the Nordstom family and how vitally important it is to make the customers feel like they are THE most important person in the store.
3.
Apart from me loving fashion and helping the customers. i am also very reliable, multitask, teamplayers.
4.
I am a little ocd i am very organied so i would always have my area clean and perfect.
5.
What is customer service?
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3. Tell me about our newest product line.
Best Answer
I am amazed and delighted by the summer slections in the individualist department especially bcbg and ted baker and theory theyre some of my favorites.
2.
With spring being the current season we see a lot of chiffon tops and saddles with accessories like hats and floral scarves as well as playful jewelry. We also see a lot of sandels, flats and wedges in the shoe department as well as overall in women's we see a lot more skirts and dresses and capris with a variety of pastels or fun colors for the season.
3.
Anna Beck, Ralph Lauren have some new items out. I see that designer Alixis Bittar has some amazing pieces this season.
4.
The new Sarah Jessica Parker collection is amazing paoring comfort, class, and beauty.
5.
I absolutely love the new DV by Dolce Vita sandals. They are so pretty and very comfortable to wear. Their design is so nice to wear with a nice summer dress or even with a cute top and jeans.
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4. What aspect of fashion do you enjoy the most?
Best Answer
I enjoy the creativity most, i love how it allows people to express themseleves through what they wear and allows every person to be their own unique individual.
2.
Fashion is ever changing. Keeping up with what is hot at that time is half the fun of shopping
3.
some thing new and different that expresses your personality
4.
why do you what to work for us
5.
I enjoy the development side of fashion.
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5. How many hours do you expect a week?
Best Answer
35.
2.
30.
3.
5.
4.
80
5.
As many as possible.
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6. How often do you shop at Nordstrom or visit Nordstrom?
Best Answer
Every time I need a certain clothing item, Nordstroms is the first store i check out.
2.
All the time.
3.
I actually have never been to Nordstrom, I know that may sound bad. But I think it could be a good thing because I think it will cause to become very loyal to the company. I've heard many good things of nordstrom and would love to join.
4.
On a regular basis a few times a month.
5.
I go there when i want a good brand name.
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7. Why do you want a career in fashion?
Best Answer
Fashion to me is an art form that a person can wear. I love helping people put outfits together, and watching their reaction of how much it up's their mood. Fashion has it's own language, and is something that can be translated between different countries around the world, almost like music. Fashion is creative, challenging and interesting.
2.
because so many people need help with how to dress, and first impressions are lasting impressions.
3.
I feel like i would exceed in it and i have the personality to.
4.
I love waking up and the morning and knowing I have the ablity to look and feel good just by putting on something amazing.
5.
Be better educate myself and others.
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8. Which department would you most like to work at?
Best Answer
Intern for Retail sales
2.
Acessories.
3.
Customer service representative.
4.
BP Juniors department
5.
Retail sales.
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9. Who are your favorite designers?
Best Answer
Burberry, Ralph Lauren, and manolo blahnik are my favorites because these designers are the epitome of classic and timeless.
2.
Versace and Dolce & Gabbana.
3.
Steve Madden! The man is a complete genius.
4.
Isaac Mizrahi, Oscar de la Renta, Bonneta Ventega
5.
Michael Kors and Balenciaga.
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10. Tell me about a time that you went above and beyond for a customer?
Best Answer
Tell me about a time that you went above and beyond for a customer?
2.
What makes a great sales person?
3.
I shop at Nordstrom monthly.
4.
I believe my ability to connect with customers and my attention to details will make me a great candidate for this position.
5.
Everyone different style and taste and putting that together.
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11. Where do you see yourself at Nordstrom in three years?
Best Answer
I see myself becoming an expert in sales and hopefully gaining a lot of expirience from my job as far as communicating well with custormers and being able to sell products easily..
2.
In a higher postion. I want to move up in the company.
3.
I see myself as the Assistant Manager, work my way from the bottom to the top.
4.
I see myself out of school and at that point working a successful interior designer.
5.
I really hope to be still employed with Nordstrom and working in either the BP department or women's shoes as a floor manager or just a normal sales associate
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12. Why do you want a job at Nordstrom?
Best Answer
I want to work at nordstrom because my values align with the company, I strive on customer service and recognition, this is something that I've known your company to exceed at and i'd like to add value to your company moving forward.
2.
Nordstrom is a nations fashion speciality retailer..it has an excellent reputation for great products&excellent customer service..
3.
The Company has a great image and a strong foundation. I am looking for stability, I Would just want to be apart of that.
4.
I have firsthand been around how customer service and communication servicing is so important and I really love how Nordstroms keeps that as a priority.
5.
Nordstrom is number one in my option when it comes to costumer service. Why wouldn't I want to work for the best?
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13. Are you a reliable person? Explain.
Best Answer
Extremely. I keep my promises, arrive early, and follow through on assignments until completion.
2.
Absolutely. it is probably one of my best strengths
3.
Yes, i am reliable because I am punctural and always willing to help.
4.
Yes, i am reliable because I am punctural and always willing to help.
5.
Yes, i am reliable because I am punctural and always willing to help.
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14. Do you enjoy talking to people about fashion?
Best Answer
I really enjoy talking with friends, and different people that I meet about fashion and new trends around the world. I love seeing what is in, and how certain people wear a style in different ways. It shows so much character for different people and a single item can say so much about a person.
2.
Yes, i love it! I love expressing my interest with others and keeping up with the latest styles
3.
I love talk to people about fashion. Clothes and accessories is something so prevalent in our generation today, so there can always be a connection with that topic.
4.
Yes. i think that everyones since of style is unique. There isnt bad fashion, there are just different types of fashion.
5.
Absolutely! Among all of my friends I am the girl they all come to with questions about items of clothing, brands, price and products! I am also the one that ends up talking their ears off about whatever new outfit I just put together
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15. What was one of your biggest setbacks, and how did you overcome it?
Best Answer
My lack of experiences in computer and overcome it by taking online courses.
2.
My lack of experience, but i keep up with my skills in computer and take online course.
3.
I don't look at things as setbacks. Maybe missed opportunities, but I just learn from them and know not to make that mistake again.
4.
My biggest setback would have to be a latin course I took in my freshman year. I spent more time on the readings and made flashcards.
5.
I was let go from my previous employment.But I enrolled in school and started to pursue my masters degree.
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16. In what areas does your fashion knowledge need improved upon?
Best Answer
I would love to work in fashion in order to improve my knowledge of how the business side of fashion works.
2.
Directing my product knowledge to a be able to ensure I am assisting every type of customer to the very best of my ability and to a standard that Nordstrom is so reputable for.
3.
Know about brands from the department, but becoming more familiar with sizing and fit will be a great learning experience.
4.
Probably what the very young are more into as they are the future in trend setting, but it is always good to know what is of interest to rhis younger demographic.
5.
I dont know too much about to higher brands, but I can always brush up on this to have more knowledge.
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17. What do you know about Nordstrom?
Best Answer
Nordstrom is all about the customer. Through experience in stores I can tell the employees always strive to keep the customers happy. I also know that Nordstrom has many opportunities to grow within the company and higher within.
2.
I know they were listed as fortunes top 100 companies to work for. They pride themselves on excellent customer service. They promote from within
3.
it was opened in 1901
4.
I know it has a very classy selection of clothing and holds great quality,
5.
the company is known for excellent customer service, return policy and clothing selection
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18. How long do you foresee yourself working at Nordstrom?
Best Answer
Four months roughly and after transferring to UW Seattle I would reapply to Nordstrom to continue my employment at the downtown Seattle location possibly.
2.
A few years.
3.
I see myself working here for a very long time, if i had to put a number on it i would say 5 or more years if im able to move up eventually and grow with the comapny.
4.
As long as i am needed.
5.
As long as i am needed.
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19. What skill do you have that will qualify you for the position?
Best Answer
My ability to build a great rapport with customers as well as co workers.
2.
I am confident, motivated, and a good communicator. I'm goal oriented and will do whatever it takes to reach a goal.
3.
I have customer service experience.
4.
I am great with making customers feel comfortable and I am persuasive without being too pushy.
5.
I am people smart. I understand that different customers have different needs and it is sometimes necessary to cater to each customer in a different way and at the same time being respectful of every customer.
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20. If I asked you to pick out an outfit in the store right now, what would you pick?
Best Answer
Probably something Free People - I love the bohemian flair that Free People is, and I always shop Free People at Nordstrom. Especially with spring approaching, I would probably pick out a pair of boyfriend jeans and a unique bell sleeve top.
2.
Well I would go grab a cropped top, high waisted shorts and a camono shirt because those are the key pieces that go with the trends happening currently.
3.
I would pick something suitable for that specific customer.
4.
I would a outfit that is causal but stylish . I pick straight leg dark blue jean , with bleach steven madden heel , a cool red blazer , with a simple , but flawy tank top with a little of open back which would you the option to have two different outfit .
5.
Something in style. For example a comodo or high waisted shorts.
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21. What skills or knowledge do you possess that will make you a great sales associate at Nordstrom?
Best Answer
1 years experience as a manager of a retail store. Excellent customer service skills.
2.
I am outgoing, I love interacting with people and I am competitive with myself which could translate well into a commissions sales posssion.
3.
Optimistic, forward-thinking and problem solver.
4.
I well knowledge in how to treat customer , listen to want their like or dislike and help them find outfit the will suit them , and I able to restock , answer telephone , helping a difficult situation ,
5.
With expirence from working at a boutique I know that its important to always be kind and patient with the customer. Because everyone who walks in the door my be your next purchaser.
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Founded
Nordstrom Pros
Pro #1:
Working at one of the best fashion retailers in the country, and the world.
Feb 8, 2012
Pro #2:
Starting a new part of my life, learning new things, experiencing new people and having others infulence my life and being able to help something bigger
Mar 1, 2012
Pro #3:
The pro's for working at Nordstrom would be the work experience with a brand that is recognizable to almost everyone. Another pro would be boosting my communication skills and retail experience.
Mar 15, 2012
Pro #4:
Top 100 best company to work
Mar 23, 2012
Pro #5:
Be able to learn and demonstrate the highest standard for customer service. Have a good foundation for the fashion industry.
Apr 18, 2012
Pro #6:
Gain great experience, work in a company who focuses on customer service.
Jul 3, 2012
Pro #7:
You get to be a part of a team, work in a upscale retailing environment, provide amazing customer service, and be apart of the companies great culture.
Oct 30, 2012
Nordstrom Reviews
Apr 16, 2014
Preparation
With there emphasis on customer service, I feel like it prepared be to provide the best customer service that I can.
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Jul 21, 2014
Job Duties
Sales, merchandising, building customer relationships.
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Jul 21, 2014
Cons
There is nothing in particular that I dislike about Nordstrom. One thing that was challenging was having a commissioned-based salary.
Job Duties
Build and maintain relationships with customers (open rewards). Follow up with customers. Lead the Shoe Tying Clinic. Collaborate with manager to work on displays and stock room.
Preparation
It helped me gain exposure and experience in retail. In addition, working directly with customers has helped build my communication, organizational, and leadership skills.
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Jul 28, 2014
Cons
I enjoyed my job as I was able to provide excellent customer service to my customers.
Summary
It was fulfilling and exciting. I was able to utilize my customer service skills to aid in making my customers have an unforgettable experience.
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Jul 29, 2014
Job Duties
I currently work in tbd when I address customers needs through being a denim expert, I fit my customers in the right wardrobe, and then follow through with alterations to meet customers satisfaction. I also create and build relationships with my customers in order to assess customer needs and aid them through their purchase process,
Preparation
I have a varied background with nordstrom. I started as the first visual merch and management intern at store 380 where I learned various aspects of management and also what goes into the upkeep of a store during a remodel process. I then transitioned into TBD where I have sold for just over two years. I was then asked to take over as the Interim Assistant manager of at home, managing our WIt and Wonder pop up shop. this was one of my biggest challenges in my professional career, but also one of my greatest learning experiences. My diverse experience has prepared me to be a well-rounded candiate for the job.
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Aug 20, 2014
Summary
It is a great company that promotes from within so they make sure to train and develop the best people and I was lucky to be one of them.
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