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Top 20 Nordstrom Interview Questions
Question 1 of 20
How will Nordstrom benefit from hiring you?
Talking about ourselves in this way can be challenging. We recommend reaching out to a few colleagues, family members, and friends. Ask them for their opinion. You'll probably be surprised at the consistency in their responses! Their answers will give you insight into how to answer this question. Tell the interviewer what sets you apart, and explain how your co-workers, family members, and friends have encouraged you with your gift in this area.
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List of Nordstrom Interview Questions
  1. How will Nordstrom benefit from hiring you?
  2. What do you believe makes a great company to work for?
  3. How often do you shop at Nordstrom or visit Nordstrom?
  4. What aspect of fashion do you enjoy the most?
  5. How many hours do you expect a week?
  6. Which department would you most like to work at?
  7. Why do you want a career in fashion?
  8. Who are your favorite designers?
  9. Where do you see yourself at Nordstrom in three years?
  10. Why do you want a job at Nordstrom?
  11. Are you a reliable person? Explain.
  12. What was one of your biggest setbacks, and how did you overcome it?
  13. Do you enjoy talking to people about fashion?
  14. In what areas does your fashion knowledge need to be improved upon?
  15. What do you know about Nordstrom?
  16. How long do you foresee yourself working at Nordstrom?
  17. Tell me about a time that you went above and beyond for a customer?
  18. What skill do you have that will qualify you for the position?
  19. If I asked you to pick out an outfit in the store right now, what would you pick?
  20. What skills or knowledge do you possess that will make you a great sales associate at Nordstrom?
Professional answers by:
Contributing Author
Rachelle Enns
Recruiter
 
Nordstrom Information
Nordstrom is headquartered in Seattle, WA. The company has been in operation since 1901 and has yearly revenues of 8.6 Billion with approximately 61,000 employees. Nordstrom is a publicly traded company, trading under the symbol JWN. Follow Nordstrom on Twitter at @nordstrom. To get an even further insight into Nordstrom, check out their Blog. Read about the company culture, corporate mission, and discover any job openings at Nordstrom, by visiting their Career Page. If you need help finding more information about Nordstrom, visit their Website.
Nordstrom User Submitted Interview Answers
Question 1 of 20
How will Nordstrom benefit from hiring you?
Talking about ourselves in this way can be challenging. We recommend reaching out to a few colleagues, family members, and friends. Ask them for their opinion. You'll probably be surprised at the consistency in their responses! Their answers will give you insight into how to answer this question. Tell the interviewer what sets you apart, and explain how your co-workers, family members, and friends have encouraged you with your gift in this area.
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User Submitted Interview Answers
1.
Nordstrom will benefit from me because with me I will bring my skills as a leader and my constant drive while on the floor to not only cater to customers but, also to make and/or exceed my daily and monthly goals.
2.
I am a little ocd i am very organied so i would always have my area clean and perfect.
3.
Nordstrom will have gain an entusiastic employee that absoutely loves what she does. From being a life long customer I know what is expected of me as a member of the Nordstom family and how vitally important it is to make the customers feel like they are THE most important person in the store.
4.
Apart from me loving fashion and helping the customers. i am also very reliable, multitask, teamplayers.
5.
What is customer service?
Question 2 of 20
What do you believe makes a great company to work for?
Think about the best company you have ever worked for. What made this company great? List 1-2 things that you think make a company great. Some common answers might include: having excellent people to work with, giving back to the community, understanding that it is not all about the money, focusing on improving people's lives, or having outstanding leadership.
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User Submitted Interview Answers
1.
I believe a company who cares about the customer more than anything else and a company who cares about their internal workers so that they can move up within the industry.
2.
I admire when any company has good values and practice corporate responsibility. Treating your customers as well as your employees is extremely important.
3.
A company who strives to hire employees who represent them well.
4.
One who values their customers first and foremost, and also values their internal workers, so they can move up within the industry.
5.
Currently I am employed with La Provence, and in that position I am a manager and leader in food sales as well as the Social Media Marketing Manager.
Question 3 of 20
How often do you shop at Nordstrom or visit Nordstrom?
Be candid with the interviewer, and share how often you visit a Nordstrom store. You might mention that you like to do 2 big stock-up shopping trips a year. You might share that you shop at Nordstrom monthly because you just can't pass it up when you are already at the mall. Or, you might share that you love visiting Nordstrom for holidays and events such as Mother's Day, Father's Day, Graduations, Weddings, Baby Showers, and Christmas because it is a great place to get gifts!
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User Submitted Interview Answers
1.
Every time I need a certain clothing item, Nordstroms is the first store i check out.
2.
I go there when i want a good brand name.
3.
Whenever i want to look and feel good for the clothes they have.
4.
On a regular basis a few times a month.
5.
All the time.
Question 4 of 20
What aspect of fashion do you enjoy the most?
The interviewer wants to learn more about your passion for fashion. Start off by telling the interviewer what makes you excited about the fashion industry. Next, share how you stay on top of new fashion trends. You might share that your favorite aspect is helping people feel good about themselves through fashion, and you love following the latest fashion trends on Pinterest.
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User Submitted Interview Answers
1.
I enjoy the creativity most, i love how it allows people to express themseleves through what they wear and allows every person to be their own unique individual.
2.
Fashion is ever changing. Keeping up with what is hot at that time is half the fun of shopping
3.
Th clothes themselves and the artwork that they are!
4.
20 or more years.
5.
The creativity,trendy and the sense of being unique..is what l like abt fashion.
Question 5 of 20
How many hours do you expect a week?
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User Submitted Interview Answers
1.
I would like to work up to 30 hours per week.
2.
30.
3.
5.
4.
Around 30.
5.
How ever many available hours there are that i can work, my schedule is very flexible.
Question 6 of 20
Which department would you most like to work at?
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User Submitted Interview Answers
1.
Intern for Retail sales
2.
I would most like to be your Specialty Coffee Shop Manager.
3.
Acessories.
4.
The department i would most likely to work at would be in restaurant work.
5.
BP Juniors department
Question 7 of 20
Why do you want a career in fashion?
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User Submitted Interview Answers
1.
Fashion to me is an art form that a person can wear. I love helping people put outfits together, and watching their reaction of how much it up's their mood. Fashion has it's own language, and is something that can be translated between different countries around the world, almost like music. Fashion is creative, challenging and interesting.
2.
Be better educate myself and others.
3.
I want a career in fashion because its a good industry and its constantly changing, it will always keep me wanting more.
4.
because so many people need help with how to dress, and first impressions are lasting impressions.
5.
I love fashion, love helping and talking to customers.
Question 8 of 20
Who are your favorite designers?
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User Submitted Interview Answers
1.
Burberry, Ralph Lauren, and manolo blahnik are my favorites because these designers are the epitome of classic and timeless.
2.
Versace and Dolce & Gabbana.
3.
Steve Madden! The man is a complete genius.
4.
Isaac Mizrahi, Oscar de la Renta, Bonneta Ventega
5.
Coach marc jacobs and chloe.
Question 9 of 20
Where do you see yourself at Nordstrom in three years?
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User Submitted Interview Answers
1.
I see myself becoming an expert in sales and hopefully gaining a lot of expirience from my job as far as communicating well with custormers and being able to sell products easily..
2.
I really hope to be still employed with Nordstrom and working in either the BP department or women's shoes as a floor manager or just a normal sales associate
3.
Working full time with more responsible position.
4.
I see myself out of school and at that point working a successful interior designer.
5.
I would like to be a manager of a department.
Question 10 of 20
Why do you want a job at Nordstrom?
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User Submitted Interview Answers
1.
I want to work at nordstrom because my values align with the company, I strive on customer service and recognition, this is something that I've known your company to exceed at and i'd like to add value to your company moving forward.
2.
Nordstrom is a nations fashion speciality retailer..it has an excellent reputation for great products&excellent customer service..
3.
Nordstrom is number one in my option when it comes to costumer service. Why wouldn't I want to work for the best?
4.
I have firsthand been around how customer service and communication servicing is so important and I really love how Nordstroms keeps that as a priority.
5.
Nordstrom has an excellent reputation for the quality of its product as well as its customer service. I want to be a part of a company with that sort of reputation.
Question 11 of 20
Are you a reliable person? Explain.
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User Submitted Interview Answers
1.
Extremely. I keep my promises, arrive early, and follow through on assignments until completion.
2.
Absolutely. it is probably one of my best strengths
3.
Yes. I take initiative and always do what it right and ethical, despite what others might tell me.
4.
Absolutely. I can promise there is no person that could be relied on more. I take initiative, apply myself to everything I do and put the needs of others before myself on a constant basis.
5.
Yes, i am reliable because I am punctural and always willing to help.
Question 12 of 20
What was one of your biggest setbacks, and how did you overcome it?
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User Submitted Interview Answers
1.
My lack of experiences in computer and overcome it by taking online courses.
2.
My lack of experience, but i keep up with my skills in computer and take online course.
3.
Divorce. I didn't ask for anything, money possessions . I gave up a lot just for my sanity!
4.
I used to be really shy when talking to people in front of class. During college, I was able to get a lot better at delivering and receiving critique in from of others.
5.
When I was in third grade I was held back. Becaue of this I had lost so many friends and had to completley make all new friends so to over come that I had to gain confidence that I never had had before. Now I am more confident then I have ever been and I think thats a good quality to have.
Question 13 of 20
Do you enjoy talking to people about fashion?
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User Submitted Interview Answers
1.
I do! Given fashion is one of my passions and interests, I always love discussing it with friends and strangers alike.
2.
I really enjoy talking with friends, and different people that I meet about fashion and new trends around the world. I love seeing what is in, and how certain people wear a style in different ways. It shows so much character for different people and a single item can say so much about a person.
3.
Yes. i think that everyones since of style is unique. There isnt bad fashion, there are just different types of fashion.
4.
Absolutely! Among all of my friends I am the girl they all come to with questions about items of clothing, brands, price and products! I am also the one that ends up talking their ears off about whatever new outfit I just put together
5.
Yes. very.
Question 14 of 20
In what areas does your fashion knowledge need to be improved upon?
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User Submitted Interview Answers
1.
I believe knowledge is never enough and we need to improve it by the day. Fashion is something that changes by the blink of the eye. So I need to keep a track of fashion everyday.
2.
I dont know in depth about designers. And I am hoping that with a job at Nordstrom, I can really learn more about them.
3.
I would love to work in fashion in order to improve my knowledge of how the business side of fashion works.
4.
I do not follow mens fashion as much as women's I should improve my knowledge of Men's fashion.
5.
I think I have a wonderful sense of style and think that I could learn more about what inspires the designers to design their work.
Question 15 of 20
What do you know about Nordstrom?
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User Submitted Interview Answers
1.
Nordstrom is all about the customer. Through experience in stores I can tell the employees always strive to keep the customers happy. I also know that Nordstrom has many opportunities to grow within the company and higher within.
2.
I know they were listed as fortunes top 100 companies to work for. They pride themselves on excellent customer service. They promote from within
3.
it was opened in 1901
4.
They sell great brands always on top of trends.
5.
the company is known for excellent customer service, return policy and clothing selection
Question 16 of 20
How long do you foresee yourself working at Nordstrom?
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User Submitted Interview Answers
1.
Four months roughly and after transferring to UW Seattle I would reapply to Nordstrom to continue my employment at the downtown Seattle location possibly.
2.
A few years.
3.
As long as i am needed.
4.
As long as i am needed.
5.
I see myself working here for a very long time, if i had to put a number on it i would say 5 or more years if im able to move up eventually and grow with the comapny.
Question 17 of 20
Tell me about a time that you went above and beyond for a customer?
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User Submitted Interview Answers
1.
Tell me about a time that you went above and beyond for a customer?
2.
I shop at Nordstrom monthly.
3.
What makes a great sales person?
4.
I believe my ability to connect with customers and my attention to details will make me a great candidate for this position.
5.
Everyone different style and taste and putting that together.
Question 18 of 20
What skill do you have that will qualify you for the position?
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User Submitted Interview Answers
1.
My ability to build a great rapport with customers as well as co workers.
2.
I am confident, motivated, and a good communicator. I'm goal oriented and will do whatever it takes to reach a goal.
3.
I am trained on cash, and I also have experience dealing with customers and helping them find what they are looking for. I am also efficient and have great time management so I would be able to get any tasks at hand done in my given time frame.
4.
Over 20 yrs. Experience which include several forums such as fine dining, Vegas Showrooms, Lounges, Irving Stadium Crown Suites, (Cowboys). from experience I have the ability to adapt to any situation.
5.
I am hard working, goal oriented, and have great experience through being a sales associate and interning with CH2M Hill.
Question 19 of 20
If I asked you to pick out an outfit in the store right now, what would you pick?
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User Submitted Interview Answers
1.
I think something simple yet put together. Maybe a cute high waisted skirt with a kimono, or a chunky knit over top.
2.
A casual, outfit. A patterned shirt with brown pants and matching brown shoes.
3.
Something in style. For example a comodo or high waisted shorts.
4.
I would LOVE something absolutely gorgeous that I miss so much! WINTER! IT WOULD BE A RUSSIAN influenced fur, magnificent . beautiful, grace lace falling on the body, lace and wonderful hats.
5.
A casual blouse, a pair of comfortable pants or a knee length skirt, and a scarf.
Question 20 of 20
What skills or knowledge do you possess that will make you a great sales associate at Nordstrom?
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User Submitted Interview Answers
1.
I have an excellent backround in retail sales, customer service and computer applications. I enjoy working with people and would love helping them find their hidden treasures among the amazing deals that Nordroms offers.
2.
With expirence from working at a boutique I know that its important to always be kind and patient with the customer. Because everyone who walks in the door my be your next purchaser.
3.
My ability to multi task , strong customer service skills, results oriented, success driven.
4.
I am outgoing, I love interacting with people and I am competitive with myself which could translate well into a commissions sales posssion.
5.
I love to talk to people, I love to see what kinds of.
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