Top 25 Home Depot Interview Questions and Answers

Top
1. Describe a time when you had to sacrifice quality to complete a job?
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-59%
Top Answer
I do not feel that you should have to sacrifice quality. There is always a way to prioritize and to make sure all tasks are done well and on time.
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100%
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-80%
Second Best
I would never sacrifice quality to complete a job.
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86%
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-75%
3.
I dont believe in sacraficing quality. there is always a way to prioritize time wise. as each task is equally important one job will need to be done b4 the other.
+80%
78%
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-70%
4.
I dont sacrifice quality to complete a job I believe you should complete your job with the highest quality and give it all you have.
+80%
75%
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-60%
5.
I have never sacraficing quality. There is always a way to prioritize time wise. As each task is equally important one job will need to be done before the other.
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67%
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-50%
6.
I never sacrifice quality ask for help then you must get the most important jobs done first.
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67%
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-50%
7.
I would ask for help if I needed to but I figure out what needs to be done first in order of importance and go from there.
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67%
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-50%
8.
There is no such thing, if everyone works together and as team and prioritizes correctly.
+75%
67%
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-50%
9.
I never sacrifice quality. Quality comes first. If you do not do the job right the first time then someone will have to come back and do the job right again.
+75%
67%
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-50%
10.
It was grans opening day at a company I worked for and were not quite finished with the cleaning process and ended up sweeping the dirt with a dust mop really fast into the utility closet with the dust mop. I wasn't proud of it but knew it was something that could be taken care of after we closed or during the day.
+60%
50%
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-40%
11.
I have never sacrificed quality... If I was unable to complete a task assigned to me I would ask for help in order to get the job done.
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50%
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-33.3%
12.
Had to change to a cheaper quality carpet because budget running low and home owner wanted it done that way.
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33%
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-25%
13.
I try not to sacrifice quality. If I need help, I ask for it, but when you turn in a job of poor quality it reflects poorly on your employer and on you.
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0%
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-0%
14.
I do not believe in sacrificing quality in order to complete a job. I always believe the quality is better than quantity.
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0%
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-0%
15.
I never sacrifice quality to complete a job I think quality is just as important as getting the job done on time.
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0%
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-0%
16.
I dont I believe if your going to do something do it right or not at all.
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17.
There is no way I sacrifice quality to complete a job.
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0%
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18.
Theres never been a time I had to sacrifice quality because I always have ideas how to make things look presentable and keep it to standard.
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0%
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-0%
19.
I would never sacrifice quality to complete a job instead try to find new resources of help to complete the job on time.
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0%
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-0%
20.
I have never had to do that, nor would I ever. I would enlist help or work longer hours or both.
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0%
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-0%
21.
I would never sacrifice quality to complete a project . With efficient time management and prioritizing I think all projects can be completed with high quality.
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0%
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-0%
22.
I would not sacrifice quality to complete a job. I would do it right from the beginning so I would not have to go back and redo the task.
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0%
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-0%
23.
I have never sacrificed quality to complete a job.
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0%
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-0%
24.
I have never sacrificed quality to complete a job.
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0%
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25.
I do not sacrifice quality to do job but I make sure the job is done right.
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0%
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26.
Something needs addressed--i never need to sacrifice quality to complete a job.
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27.
You never sacrifice quality, when you prioritize then the task normally will complete.
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28.
If I needed help I would ask for it but I always prioritize and did the most important first.
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-0%
2. Have you ever worked on a house before? What was your project?
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-57.6%
Top Answer
Yes, I had many experiences in renovation houses. If I want to mention the latest one was about renovation and interior design an apartment include bath and kitchen, living room and bedrooms.
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100%
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-75%
Second Best
Yes and currently still am involved with updates in my own house. I've tiled a kitchen, built outside lounge chairs, put up mirrors, fixed wallboard, I'm a DIYer and am always involved in a project.
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100%
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-50%
3.
I have worked on a house before and I have helped drywall before along with help bulding a fence in the backyard and also help with replacing rotten boards in a house too.
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100%
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-50%
4.
I love to decorate. I have decorated my own home and friends who liked what I did asked me to help them with rooms in their homes. I did and they loved the outcome.
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100%
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5.
Tiled floor/painted.
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75%
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6.
Yes I have, I have helped paint the walls.
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60%
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7.
Yes, I have. I tiled my bathroom from floor to ceiling. I researched how to do the project, bought the materials, tools, and tiles from Home Depot and cut tiles, applied them, grouted them and it was a beautifully finished project. I was quite proud of myself.
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57%
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-50%
8.
NO but I can say I have worked like home environment before with good prosperous aspects
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50%
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-42.9%
9.
Yes i have,i hepled painted the walls in the rooms.
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50%
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10.
Yes, I have installed toliets, put down tiles, and of course painted.
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50%
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11.
I have done a lot of house painting and I have done some basic stuff including spackling walls, fixing broken knobs and getting rid of squeaks on hinges.
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50%
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-33.3%
12.
Ive done some assisted painted before.
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33%
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-25%
13.
Yes, My Wife and I remodeled our Kitchen, a Bathroom and a Bedroom.
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14.
I have done small jobs painting, filling holes, etc.
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15.
Yes, I tiled my kitchen from the floor to the ceiling , this was in my home country. I searched about how to do this and bought the tools and tiles from a nearby store. It was really great experience and the kitchen looks awesome.
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0%
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16.
Yes I have I had to help my brother in law change all to the electrical sockets in a house he had just recently moved into and I also enjoy working in my garden that I have in my backyard.
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17.
I work well with other , im friendly I have excelent work ethic.
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18.
I helped remodel my house, my daughters house and family members homes. Anything from flooring, drywall, building walls, electrical, building decks, building furniture.
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19.
I have. Our biggest project was our basement. I drywalled, taped, mudded and sanded. I have also laid a couple of tile floors.
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20.
I have had 3 houses and I have done many jobs such as laying flooring replacing siding etc.
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21.
I have painted the house walls in side and the out side of the house by myself. I have assisted building our log cabin with my husband.
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0%
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-0%
22.
Of course, I have done many DIY projects before that contribute to a wide range of knowledge and skills. Such things include installing light fixtures or sink faucets, drywall, or floor panels. Some of these things I have done with home depot and other things as well.
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-0%
23.
Yes I have been taught to put up drywall, and install a faucet in the kitchen.
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0%
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24.
Ive worked on my own house, changed toilets, put in doors, did brick work, built a garden wall, and built up window wells, patched a leaky basement.
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0%
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25.
I did some renovation for my clients . Renovation or supervising interior design project.
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26.
Yes. I used to own my own home. We had to frame a bedroom, hang drywall, tape, mud and paint as well as change the light fixture. I have also grouted the bathroom tile amongst other things.
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0%
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27.
Yes, a little sanding, pudding the walls, some painting.
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0%
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28.
I have remodeled my backyard, painted my house, remodeled my kitchen. This summer I turned my garage into a man-cave.
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29.
I have a fixer upper home and I am doing projects all the time. I have done plumbing, flooring, drywalling, roofing, demolition.
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0%
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30.
Yes. Many projects. Roofing, installing a patio door, install front door, remodeled bathroom and kitchen. Its nice to see the end result.
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31.
Yes. Replaced a roof. Complete tearoff. Remodeled bathroom and kitchen. replaced flooring, doors, and painted every room.
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0%
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-0%
32.
Yes. Plenty of projects. Roofing, installation of a patio sliding door. Install a front door. Replacement windows. Took off the siding and had to re apply the siding back on to the house.
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0%
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-0%
33.
I do own a home and have been working on several project...
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0%
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34.
I have had several as a homeowner. Some projects included updating plumbing and new electrical outlets and lighting.
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0%
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35.
Worked on flooring, decks, landscape, doors, drywall, paint.
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0%
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-0%
36.
I did lent assistance in putting up drywall and painting.
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0%
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37.
Yes I have worked on a house before. My project was to paint the walls and install laminate and allure flooring.
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-0%
38.
Yes I have. My project was to install laminate and allure flooring and painting.
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0%
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-0%
3. What is your best personal trait?
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-57.6%
Top Answer
A positive attitude and the willingness to learn.
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100%
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-87.5%
Second Best
I think my best traits are my personality with helps people be comfortable with me. My strong work ethic to make sure that meeting and exceeding goals. My time management for getting multiple things done by the the end of my shift.
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100%
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-80%
3.
My best personal trait is rewarding associates for a job well done and holding them accountable.
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100%
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-50%
4.
I am self motivated, hard worker and take the initiative.
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100%
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-66.7%
5.
I am very responsible and ambition and am also goal oriented.
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100%
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-66.7%
6.
My passion about my work and my eagerness to please others, and the belief that you should work as hard as you can to get the job done.
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100%
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-50%
7.
I like to keep a positive attide and not let things bring me down.
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100%
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-50%
8.
Having an awesome attitude, and keeping confident in everything I do.
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100%
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-50%
9.
Great personality,a born leader.fast learner,easy to get along with.
+81.8%
80%
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-72.7%
10.
My best personal trait would be my positive attidude that coincides with my hardworking attitude.
+80%
75%
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-60%
11.
Great personality,a born leader.fast learner,easy to get along with and great customer service experience.
+80%
75%
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-60%
12.
I think my best personal traite is my possitive attitude, my work ethics ann my patience.
+71.4%
67%
+ / -
-57.1%
13.
Friendly,willing to learn something different, enjoyed working with people.
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50%
+ / -
-33.3%
14.
I am a very outgoing person, I am willing to talk to anyone and help them with any of their problems.
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50%
+ / -
-33.3%
15.
My best trait is my positive attitude and my ability to be open and willing to learn all the time, everyday in every possibly way I can to improve upon myself and the company I choose to work for.
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50%
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-33.3%
16.
Trying to smile at all times through all things.
+40%
25%
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-20%
17.
My best personal trait would be that I am a determined hard worker, and always willing to learn.
+50%
0%
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-0%
18.
My people and planing skills that give me the ability to make right decision in challenging situation to solve problems . Also my enthusiastic to work in a team .
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0%
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-0%
19.
My people and planing skills that give me the ability to make right decision in challenging situation to solve problems . Also my enthusiastic to work in a team .
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0%
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-0%
20.
Hard worker that works well with customers and employees alike.
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0%
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-0%
21.
My integrity is something that I am very proud of. That I am friendly, honest and have a positive attitude.
+100%
0%
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-0%
22.
My best personal trait is my big smile and the willingness to help everyone at work including co-workers.
+100%
0%
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-0%
23.
Easy going, approachable, open minded, quick learner, organized, dedicated, eager to learn, take inititive on my own to advance.
+100%
0%
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-0%
24.
My willingness to give my personal best toward whatever is asked of me.
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0%
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-0%
25.
My professionalism. I know when its time to be professional and when to have a good time.
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0%
+ / -
-0%
4. Do you prefer working in a team environment or alone?
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-57.5%
Top Answer
Team environment can be fun and challenging but working alone can have its benefits as I may be the only 1 with a certain skillset but I can pass that knowledge help assist on team projects.
+100%
100%
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-75%
Second Best
I prefer a team environment where all spokes of the wheel are turning together for a final outcome. Working alone has its benefits also if it is something that I can do very fast and be the only one with the skills to do it, but then I could always teach people what I know to help complete the project as well.
+100%
100%
+ / -
-75%
3.
I enjoyed working in a team, most of the time. Working alone, also can benefit the company. If im the only one has this skills, I can teach someone.
+100%
100%
+ / -
-66.7%
4.
I rather work in team environment so everyone could get the job now. I can work alone quick and fast and show my team mates my skill.
+100%
100%
+ / -
-50%
5.
I do prefer to work in a team environment because by having many brilliant minds together things can get done in the most creative way.
+100%
100%
+ / -
-50%
6.
I prefer working in a team environment because it gives us the opportunity to work together and meet a quota or a deadline. I do enjoy working alone if I feel I have the skills and can finish it faster. But as for a group different ideas are put on the table so I get to learn from my co workers and they learn from me.
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100%
+ / -
-66.7%
7.
Both environment has it disadvantages, it depends on the job requirements.
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100%
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-50%
8.
I enjoy both, I am self motivated so if its a project that calls for 1 person to do it then I have no problem with doing it. If there is a project that calls for more than 1 person then I would enjoy it. I love motivating people and I have the attitude of let gets it done but lets have fun doing it.
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100%
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-50%
9.
I have no preference. I can work in a team or individual environment.
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100%
+ / -
-66.7%
10.
Either I am a good team player or can work well on my own.
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100%
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-50%
11.
Both, I honestly has no difference this based on what the work calls for.
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100%
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-75%
12.
I like both invironments, I have been fortunate enough to gain experiences douing both and I feel I can do either job to the best possible outcome.
+100%
100%
+ / -
-75%
13.
I enjoy working in both there is no preference I have worked in both situations very well at mcdonalds.
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100%
+ / -
-66.7%
14.
I prefer to work in a team , but either way is fine.
+100%
100%
+ / -
-50%
15.
I can work well either way. I get along well with other people and I have drive and motivation to do it alone if need be.
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100%
+ / -
-50%
16.
I enjoy both. I work with a team but quite often I have to work alone.
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100%
+ / -
-50%
17.
Its always enjoyable to work in a team. Every person has something to offer to the team. Working alone is satisfying because you have unique skills that only you possess.
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100%
+ / -
-50%
18.
I like both I honestly have no preference I am diligent working alone and with a team whatever the project calls for I adjust to want needs to get the work done Im pretty flexible.
+90.9%
90%
+ / -
-81.8%
19.
I prefer a team environment where all spokes of the wheel are turning together for a final outcome. Working alone has its benefits also if it is something that I can do very fast and be the only one with the skills to do it, but then I could always teach people what I know to help complete the project as well.
+87.5%
86%
+ / -
-75%
20.
I prefer a team environment where were all working together. I can do very well either way.working alone has its benefits also if it is something that I can do very fast and be the only one with the skills to do it but then I could always teach people what I know to help complete the project as well.
+80%
75%
+ / -
-60%
21.
Hello I enjoy working in a team environment for everyone work together to complete the task at hand working alone has its benefits also if it is something that I can do very fast and be the only one with the skills to do it that I could always teach people what I know to help complete the project as well.
+75%
71%
+ / -
-62.5%
22.
I feel that when you work in a team you can adapt and even help everyone to do their best. Working by yourself has itsperks too. Like if you have a task that needs to be done quickly.
+75%
67%
+ / -
-50%
23.
I prefer a team environment where we all work together and help the company grow.
+66.7%
50%
+ / -
-33.3%
24.
Either depends on what needs doing. Sometimes 3 heads slow you down.
+66.7%
50%
+ / -
-33.3%
25.
It would depend on the task. If the job is massive then I would appreciate being part of a team; however, if it is a simple or relatively quick job then working alone suits me.
+66.7%
50%
+ / -
-33.3%
26.
I am comfortable with both. I love a team environment with everyone chipping in to complete a task or goal and I also like working alone if necessary. I like to challenge myself.
+66.7%
50%
+ / -
-33.3%
27.
I honestly have no preference,I will happily do which ever depending on the task needed.
+66.7%
50%
+ / -
-33.3%
28.
I like bringing my own set of skills to the table and working with my friends to get a job done. But there are benefits to working alone, using your specific skill set to do something specific. So I would have to say both.
+100%
0%
+ / -
-0%
29.
Team environment can be fun and challenging but working alone can have its benefits as I may be the only 1 with a certain skill set but I can pass that knowledge help assist on team projects.
+100%
0%
+ / -
-0%
30.
I can work well either way, but working as a team environment helps to make the company more successful. On the other hand working alone also have a great benefit to be able to show off your skills and ability.
+100%
0%
+ / -
-0%
31.
I dont have a preference I think there are times that call for a team environment and sometimes it calls for a personal skill where only one person can complete that task, either way im adaptable but ive always learned as a team everyone accomplishes more.
+100%
0%
+ / -
-0%
32.
Both are excellent, the team is a chance to collaborate with other people who may bring vast experience to a task, and individually I can put my experience to the advantage of the task.
+100%
0%
+ / -
-0%
33.
I am people person I love working in team environment but yes their are time when you need to work alone too.
+100%
0%
+ / -
-0%
34.
I prefer in team work because in team we learn lot of things and make work very easy.
+100%
0%
+ / -
-0%
35.
I prefer working in a team environment. Getting together as a team and accomplishing a similar goal is one of the best things.
+100%
0%
+ / -
-0%
36.
Team enviroment because it achieves better customer service, satisfaction and a learning opportunity for me an my team mates.
+100%
0%
+ / -
-0%
37.
I love to work as a team aswell as I also do like working alone both have their benifits.
+100%
0%
+ / -
-0%
38.
I do like working in a team. Many ideas and skill are helpful to complete the task. Working alone, can bring out my particular skill and I hopefully can show others and pass that knowledge to them.
+100%
0%
+ / -
-0%
39.
I am people oriented person like to work with team member.
+100%
0%
+ / -
-0%
40.
Teamwork is best for sharing, processing and goal oriented projects.
+100%
0%
+ / -
-0%
41.
If I am the only one with the skills to do the job then I have no problem working alone.
+100%
0%
+ / -
-0%
5. What do you know about working in retail?
+61.3%
-56%
Top Answer
I know that customers want great service and positive people which make positive experiences.
+100%
100%
+ / -
-66.7%
Second Best
Retail has alot of customer interaction, it is fast pace, ever changing and fun.
+100%
100%
+ / -
-66.7%
3.
I have over six years experience in this field. I love woorking with the public and I have what it takes to be an excellent team member here at Home Depot.
+100%
100%
+ / -
-50%
4.
I have not had a great deal of retail experience. While working for All Tech I used to work at the store, but this was only for about a year. I enjoyed getting to meet many different people.
+100%
100%
+ / -
-50%
5.
I know in retail you must care about the customer because they are who helps the company thrive.
+100%
100%
+ / -
-66.7%
6.
I know about Customer service which is my greatest skill and letting the customer leave the store satisfied. It is also very fast pace at times and can be fun as well.
+100%
100%
+ / -
-50%
7.
I have tons of knowledge from my eight years of experience in retail.
+100%
100%
+ / -
-50%
8.
I know it involves in a lot of customer service. I know the importance of being in stock and meeting the demands of the customer. I am still learning the operation side of the business but I do understand it.
+100%
100%
+ / -
-50%
9.
Retail is fast paced , customer oriented, and need excellent interpersonal skills.
+100%
100%
+ / -
-50%
10.
I have 10 years working in a retail , I learn how to provide good customer service and how to deal with customer.
+100%
100%
+ / -
-50%
11.
Retail is a faced paced customer facing job and career for some. There is always something new coming up and always a great learning experience.
+100%
100%
+ / -
-50%
12.
Having worked in retail for over 30 years I know most aspects of retail.
+100%
100%
+ / -
-50%
13.
How to keep customers happy and wanting to come back.
+100%
100%
+ / -
-50%
14.
Retail has alot of customer interaction, it is fast pace, ever changing and fun.
+83.3%
80%
+ / -
-66.7%
15.
I know how important customer service is. Making each person feel important and valued is critical in the retail environment.
+80%
75%
+ / -
-60%
16.
Be there for customer every time, every where to help them and meet their satisfaction, explain products, check out customers, merchandise, observe for shoplifter, maintain safety policy and procedures. Working as a team player.
+75%
67%
+ / -
-50%
17.
It is very fast paced it requires multitaskingpatience hard work and dedication.
+66.7%
50%
+ / -
-33.3%
18.
I know that the customer is the boss. Without them we would not be here. Excellent customer service is absolutely necessary to succeed.
+100%
0%
+ / -
-0%
19.
I worked for Target and I have my years of buying products from HD, and have researched your items.
+100%
0%
+ / -
-0%
20.
Not alot but I do have customer service experience.
+100%
0%
+ / -
-0%
21.
Retail is a customer service based industry. While everyones job is very important ultimately the main focus is on customer service.
+100%
0%
+ / -
-0%
22.
I know that working in retail is customer service oriented and I have much experience in this area. I enjoy it so I can be better at it.
+100%
0%
+ / -
-0%
23.
I know that the customer is always right and we should treat them very well in order to preserve their business in the future.
+100%
0%
+ / -
-0%
24.
I have 10 years working in a retail , I learn how to provide good customer service and how to deal with customer.
+100%
0%
+ / -
-0%
25.
I have worked in retail for several years retail is fast paced, you have to be organized and able to multitask.
+50%
0%
+ / -
-0%
26.
I know that excellent customer service is a sure fast way to ensure that customers come back.
+100%
0%
+ / -
-0%
27.
The key to working in retail is serving your customers needs, engage yourself and ask questions. Get to know them and show them multiple solutions so they know they have options. And then let the customer decide what they want.
+100%
0%
+ / -
-0%
28.
Being consistent with going above and beyond for every customer and making sure every customer leaves with a smile.
+100%
0%
+ / -
-0%
29.
Fast paced and ever changing and theres great rewards.
+100%
0%
+ / -
-0%
30.
I know that it can be fast paced. That it involves good communication skills and impecable customer service skills.
+100%
0%
+ / -
-0%
31.
Fast paced, lots of people, service most important.
+100%
0%
+ / -
-0%
32.
I know that it helps to know your product, believe in your merchandise and remain confident and possitive with a smile in helping our customers.
+100%
0%
+ / -
-0%
33.
I have worked in retail for the better part of six years, and I have learned very much along the way. I know that when it comes to retail, customer service comes first.
+100%
0%
+ / -
-0%
34.
I know that providing a positive experience, product knowledge and , personality, consideration, demands met produces a returning and happy customer.
+100%
0%
+ / -
-0%
35.
I know that your customers are first and formost. Customer service could make or break your company.
+100%
0%
+ / -
-0%
36.
I have been in retail 6 years. Have had a lot of experience in dealing in all situations with customers.
+100%
0%
+ / -
-0%
37.
Quite a bit. Customer service is number one. Store appearance and the stock in our store is key.
+100%
0%
+ / -
-0%
38.
I have years of customer service, and working the daily issues of pressenting, pricing and stocking of retail merchandise.
+100%
0%
+ / -
-0%
39.
Worked in retail long enough to know customer is always right and that their is always a solution in retail.
+100%
0%
+ / -
-0%
40.
Customer service and making sure the customer leaves satisfied.
+100%
0%
+ / -
-0%
41.
I have a lot of experience in retail, been in retail for the past 6 years. Always been customer service first.
+100%
0%
+ / -
-0%
6. Tell me about a time when you had to work with someone you didn't get along with?
+59.5%
-57.5%
Top Answer
Honestly ,I`m a kind of people person and I didn`t have any experience so far.
+100%
100%
+ / -
-80%
Second Best
It does not belong in the work place. When I come to work, I come with a positive attitude.
+100%
100%
+ / -
-50%
3.
I put my differences aside when it comes to work. I am there to get my work done.
+100%
100%
+ / -
-50%
4.
I have never really had this issue occur, but I have no trouble focusing on the job and hand and putting any issues aside.
+100%
100%
+ / -
-66.7%
5.
I put any personal issues aside and concentrate and the task at hand. No need for a hostile situation.
+100%
100%
+ / -
-50%
6.
I will put away my difference to have the job done, I put my personal feeling aside when I work.
+100%
100%
+ / -
-50%
7.
For me when at work you need to check your differences at the door. Your there to do a job and the company relies on you and your team to do their best.
+100%
100%
+ / -
-66.7%
8.
You have to put your issues aside and get the job done with a positive attitude.
+100%
100%
+ / -
-50%
9.
I usually get along with everyone I go to work do my job donut judge people.
+100%
100%
+ / -
-50%
10.
I am always respectful and cordial to my fellow staff. Regardless of my personal feelings, while on the clock I owe it to my employer to always remain objective and professional.
+100%
100%
+ / -
-66.7%
11.
I chose to put away my differences and tell myself that I was there to do a job regardless of who I didn't get along with, While on the clock I have an obligation to the company to correspond with my coworkers and put my personal feelings aside.
+78.6%
77%
+ / -
-71.4%
12.
I have always been able to work with anyone. My personal feelings are my own. I am there to do a job and I will do so, to the best of my ability.
+80%
75%
+ / -
-60%
13.
I didn't forget the reason why I had to deal with this person. I'm there for the sake of this company not for someone I can't get along with for 12 hours are less. I have always kept in mind that this person does not sign my checks at the end of the work day.
+75%
71%
+ / -
-62.5%
14.
I am there to do my job and not worry about someone else.
+72.7%
71%
+ / -
-68.2%
15.
I tried to find common ground with the person and be pleasant as far as it depended on me. This meant that we respected each other and could work together even if we were not best friends.
+75%
67%
+ / -
-50%
16.
My husband and I worked together as electrician and helper. We had to learn to leave personal problems at home and work deadlines at the workplace so both environments received proper attention.
+62.5%
57%
+ / -
-50%
17.
I have not had a issue with a co-worker. I usually get along with everyone.
+66.7%
50%
+ / -
-33.3%
18.
I am there to do my job and not worry about someone else.
+66.7%
50%
+ / -
-33.3%
19.
For me working with someone I do not get along with is easy. I am not there to make friends, I am there to do my job and to be a good asset to the company.
+60%
50%
+ / -
-40%
20.
I had to work with someone at mcdonalds that did not have the same experience as me and I decided to put our differences aside and join forces to complete the tasks because we were there to get the job done and that is what we did.
+66.7%
50%
+ / -
-33.3%
21.
I have always gotten along with everyone I worked with.
+100%
0%
+ / -
-0%
22.
I try to get along well with everyone, and promote a respectful and friendly working environment.
+100%
0%
+ / -
-0%
23.
I try to stay focused on the job and not drell on a past situation.
+100%
0%
+ / -
-0%
24.
It does not bother me, a job needs to be accomplished.
+100%
0%
+ / -
-0%
25.
I had to deal with a situation like this, because I get along with everyone and realize that I am at a company to work no cause trouble.
+100%
0%
+ / -
-0%
26.
I get along with everybody that I work with, there was one associate at zellers who had a problem with authority and refusing to follow her job responsibilities this resulted in a lot of disciplinary action until eventually she never came back to work anymore.
+100%
0%
+ / -
-0%
27.
I mostly get along with other people as I believe have to respect to others specially in work environment which my first priority is following up the policy and my compony goals and work as a team. I hardly can remember such situation .
+50%
0%
+ / -
-0%
28.
I try to get along with all associates the best I can.
+50%
0%
+ / -
-0%
29.
I get along with people very well. If there is an instance, I remember that the job and the task comes first and complete the task.
+100%
0%
+ / -
-0%
7. How do you think you can work in a team environment here at Home Depot?
+59.3%
-56.7%
Top Answer
I an very friendly and have a good work ethic, and I would fit perfectly with HD
+100%
100%
+ / -
-66.7%
Second Best
A am a great team player and bring a positive attitudetotheenvironment.
+100%
100%
+ / -
-66.7%
3.
I think a team environment is a great environment to work in and I think it would go very well.
+100%
100%
+ / -
-66.7%
4.
I would do great in a team environment at the home depot I know my customer service skills will help me here very well.
+100%
100%
+ / -
-66.7%
5.
I work well with other , im friendly I have excelent work ethic.
+100%
100%
+ / -
-50%
6.
I work well with others, and I have an excelent work ethic.
+100%
100%
+ / -
-75%
7.
I work well with other , I m friendly and an like working in a team.
+100%
100%
+ / -
-66.7%
8.
I work in a team environment now so that will not be an issue.
+100%
100%
+ / -
-50%
9.
I am use to working with a team and will do my pArt to make sure projects are completed on time.
+100%
100%
+ / -
-50%
10.
With my customer service experience and my great attitude I would have no problem , and be a great asset to the company.
+100%
100%
+ / -
-50%
11.
I welcome a team environment at all times because we all can lean from each other and together as a team we will be more successful.
+85.7%
83%
+ / -
-71.4%
12.
I work well with others to complete the necessary tasks for the company. I would take the initiative and help those who are struggling and also accept help from others as well.
+83.3%
80%
+ / -
-66.7%
13.
I work well with others ,I am friendly have a excellent work ethic,am very job oriented and self motivated
+80%
79%
+ / -
-73.3%
14.
I feel I can work in a team environment at home depot because one of my greatest skills is working in a team. I think I can learn many things from my co workers to improve my work as well as enlighten me on the job.
+75%
67%
+ / -
-50%
15.
I will benefit this team in showing just how important each member not are. I would work just find and know i can handle the pressure or responsibilty we have to encounter.
+62.5%
57%
+ / -
-50%
16.
Having the willingness to learn. Staying positive and motivated.
+66.7%
50%
+ / -
-33.3%
17.
I would benefit this team in showing just how important I am to the team and how important everyone else in the team is too. I would also show how well I can work under pressure and with every oen in my team too to get the work done on time.
+66.7%
50%
+ / -
-33.3%
18.
I know that I would fit in because I am friendly and enjoy working with others.
+66.7%
50%
+ / -
-33.3%
19.
I am a friendly person and I get along with others well, so working in a team would not be a problem.
+66.7%
50%
+ / -
-33.3%
20.
I enjoyed working in a team. Because team work is very important for the benefit of the company.
+66.7%
50%
+ / -
-33.3%
21.
I think I can work very well in a team environment. Having such wonderful and helpful people around can make doing jobs easier.
+66.7%
50%
+ / -
-33.3%
22.
I have complete confidence in myself to work with a team or lead the team if necessary. My calm positive approach allows me to get along with everyone.
+66.7%
50%
+ / -
-33.3%
23.
I know I can work in a team environment because it is my backbone belief that it works best as a team to get things done right. I stand by team work, it is my priority to be a member of a company that encourages team work involvement.
+66.7%
50%
+ / -
-33.3%
24.
I love the opportunity to learn from others. I like being part of something bigger as well as bringing my own set of energy and skills to the table as well.
+100%
0%
+ / -
-0%
25.
I can work well in a team environment, always willing to meet new people and work as a team.
+100%
0%
+ / -
-0%
26.
I will work very well in a team environment I have excellent leadership skills and I know how to motivate and my experience will transfer and definately teach someone something they didnt know.
+100%
0%
+ / -
-0%
27.
I love to work as a member of a team as giving me the opportunity to perform my roll as a team member and as a team leader to set some specific goals and plan to achieve the goals . Helping the other member of the team to work better and more effectiveness is my other purpose as it is going to be a great pleasure to me to work in a team environment in home depot.
+100%
0%
+ / -
-0%
28.
Because I was working before in team I like team environment , in team we learn lot from each other and finish work easly.
+100%
0%
+ / -
-0%
29.
I expect to make a difference by showing up every day with a positive attitude and a smile on my face. By doing everything I can to learn all that I can so that I can help customers with their questions. By providing spectacular customer service. When The customer leaves the store, I want them feeling like Home Depot went above and beyond to make them happy and their lives easier.
+100%
0%
+ / -
-0%
30.
I can work well with a team, and think its fun and informative.
+100%
0%
+ / -
-0%
31.
By leading and assisting the front ened cashiers. The front end is one of the most important operations in the store, and as a head cashier, I feel that I can work beyond expectations in supporting the front end operations.
+100%
0%
+ / -
-0%
32.
Very well- with my background as a team builder, team manager and team player we can be more efficient and productive to complete projects and learn from one another and achieve are ultimate goal of complete customer satisfaction.
+100%
0%
+ / -
-0%
33.
Working as a team is important at home depot, we all help eachother and learn from eachother, we need to be a team to be able to provide the best service.
+100%
0%
+ / -
-0%
34.
Very well. I bring a lot of knowledge and experience to the table.
+100%
0%
+ / -
-0%
35.
It good to work in a team. Each associate can bring their qualities to the table. By doing this the task will be easy to complete.
+100%
0%
+ / -
-0%
36.
I have worked well with teams in my prior employment. I work well on my own as well. I can do either of what home depot asks of me.
+100%
0%
+ / -
-0%
37.
Teamwork is essential when working in almost any environment.
+100%
0%
+ / -
-0%
38.
Working in a team atmosphere brings out the best in me as it gives me the opportunity to learn more of my fellow employees.
+100%
0%
+ / -
-0%
39.
I have always worked in a team and it has always been a very successful outcome.
+100%
0%
+ / -
-0%
8. How well do you handle customer complaints?
+59.4%
-56.9%
Top Answer
Efficiently I listen to the customer and asure them I will do everything I can to take care of the problem.If not,then I get help (manager)to satisfy customer.
+100%
100%
+ / -
-50%
Second Best
I handle them well. I think it is important to listen to the customer. Many times people appreciate having someone who actually cares about their situation and if I listen calmly and try to help them, they are grateful and the situation ends on a positive note.
+100%
100%
+ / -
-66.7%
3.
I always tried my best to handle customer complaints with a smile and a lot of understanding.
+100%
100%
+ / -
-66.7%
4.
I handle customers complaint very well, by listening to them and try find solution of the problem.
+100%
100%
+ / -
-50%
5.
I handle customer complaints well by trying to listen to the situation and hopeful can resolve the problem.
+100%
100%
+ / -
-66.7%
6.
I handle them very well, I take the time to listen to their complaint thoroughly and assist them in any way possible.
+100%
100%
+ / -
-50%
7.
I think that I handle customer complaints well I always try to find the best way to resolve a customer problem so they can leave the store happy and satisfied with the service.
+100%
100%
+ / -
-50%
8.
I actually welcome customer complaints because it is a way for me to help the customer come up with a solution. Also it is great for the customer to know that I am listening and willing to help as best as I can.
+100%
100%
+ / -
-50%
9.
I welcome customer complaints as a learning experience.
+100%
100%
+ / -
-50%
10.
I am a customer too. I want to know what the problem is and get it resolved quickly. I love it when the unhappy customer leaves with a smile and a handshake.
+100%
100%
+ / -
-50%
11.
I happily bring on customer complaints, gives me a chance to improve the store.
+100%
100%
+ / -
-50%
12.
I welcome customer complaints it helps to learn and grow and possible help to improve things.
+100%
100%
+ / -
-50%
13.
I usually have no problems with customer complaints, I think being empathetic towards the customer and really listening to the issue is important.
+100%
100%
+ / -
-50%
14.
Customer compliant is an opportunity to improve service and I will do my best to make him/her leave with smile.
+100%
100%
+ / -
-50%
15.
I use them to benefit me in areas I need to improve on I apoligize for the error commited and do whatever it takes to fix it and promise it wont happen again.
+100%
100%
+ / -
-50%
16.
Remain calm, listen and do my best to meet their needs.
+100%
100%
+ / -
-50%
17.
I see customer complaints as a way to improve the department or even the company as a whole.
+100%
100%
+ / -
-50%
18.
Do the best to resolve the customers issues myself and if I cant I would call a manager for assistance.
+100%
100%
+ / -
-50%
19.
I work hard to try and resolve a problem a customer might have so they leave happy with a smile.
+100%
100%
+ / -
-50%
20.
I handle complaints very well, Ilisten to the customers needs and do my best to satisfy them so they return.
+100%
100%
+ / -
-50%
21.
Very well. I listen, try to remain calm, and considerate and understanding try to identify the reasons and concerns and then look to achieve the best results to leave the customer with the best experience and wanting to come back.
+100%
100%
+ / -
-50%
22.
I welcome customer complaints as and oportunity to improve service.
+90.9%
90%
+ / -
-81.8%
23.
I welcome customer complaints as and oportunity to improve service.
+87.5%
86%
+ / -
-75%
24.
Great. I empathize with the customer and make sure they are satisfied before they leave the store.
+85.7%
83%
+ / -
-71.4%
25.
I welcome customer complaints as a learning tool and try to assist the customer in coming up with a solution.
+80%
75%
+ / -
-60%
26.
I welcome customer complaints give us a chance to grow and change.
+80%
75%
+ / -
-60%
27.
Stay calm, help find a solution to the problem, if could not be met, then find a manager to help with the situation.
+66.7%
63%
+ / -
-55.6%
28.
First of all, I welcome customer complain and be calm and show that they shouldn`t be worried and next step if I know about that try to explain and solve it and if no, find my manager to help and solve it.
+66.7%
50%
+ / -
-33.3%
29.
First of all I will come? Complaints I remain calm and show them that they should not be worried and the next step if I know about that tried to explain it and solve it and if know that I find my manager to help me do so.
+66.7%
50%
+ / -
-33.3%
30.
Very well I welcome customer complaints to improve our services.
+66.7%
50%
+ / -
-33.3%
31.
For a customer complaint i have to call the customer and talk with him what kind the unlike
+14.3%
10%
+ / -
-9.5%
32.
I handle them well by listening to the customer, and do my best to find a solution to their complaint.
+100%
0%
+ / -
-0%
33.
I handle them well by listening to the customer, and do my best to find a solution to their complaint.
+100%
0%
+ / -
-0%
34.
I always remember that listening to the customers problem comes first, solving that problem is the immediate result. I do whatever it takes to make customers feel glad they came here.
+100%
0%
+ / -
-0%
35.
I will listen to it and then try to solve the problem.
+100%
0%
+ / -
-0%
36.
I handle customer complaints very well. I like to turn the customer frown into a smile.
+100%
0%
+ / -
-0%
37.
Very well, to me its just points that which we need to improve on and this customer is giving you another option to satisfy them.
+100%
0%
+ / -
-0%
38.
As well as make sure that the customer is happy and will come back to shop with us again . Use my customer service +1 skills .
+100%
0%
+ / -
-0%
39.
I handle them quite well. I look at them as an opportunity to improve on my already existing customer service skills. I listen to the complaint, and assure the customer that I will do what needs to be done to come up with a solution that is to the customers satisfaction. This may involve getting help from management.
+100%
0%
+ / -
-0%
40.
By lisening patiantly, and reinsuring them I will do my best to solve the issue. Usually customer leave satisfied at the outcome.
+100%
0%
+ / -
-0%
41.
I handle customer complaints very well, and I appreciate them. When a customer complains, it means that we are doing something wrong. I listen to the customer, without interrupting, to hear it in their own words how we are failing them. After listening to the customer, I then try to satisfy their needs. After the customer is out of the store, I try to correct the problem.
+100%
0%
+ / -
-0%
42.
I handle customer complaints very well I am a awesome listener and put myself in their shoes to understand their issue. I then acknowledge that I understand and I am sorry that they had to experience that. Then we would solve the issue for them regardless they need to walk out of the store happy and I need to do whatever it takes to fix the problem.
+100%
0%
+ / -
-0%
43.
I handle them well. Listening to the customer is most important. After listening to them, solve the issue.
+100%
0%
+ / -
-0%
44.
I handle them well. I approach the customer and ask them to tell me the problem. This makes them feel that you are listening to them and it seems to calm them down. After listening to them, I take the necessary steps to solve the problem in a timely fashion.
+100%
0%
+ / -
-0%
45.
Very well I would hear them out get all the facts and determine was course to take.
+100%
0%
+ / -
-0%
46.
Always take care of the customer, customer is always number one.
+100%
0%
+ / -
-0%
47.
I handle them very well. I actually enjoy them because most of the time it helps you to grow and you can learn from it.
+100%
0%
+ / -
-0%
9. How do you expect to make a difference at Home Depot?
+59.2%
-56.2%
Top Answer
With my smile, positive attitude and genuine concern that each customer enjoys their experience shopping with us.
+100%
100%
+ / -
-66.7%
Second Best
With a good attitude and good disposition for customer service and customer satisfaction.
+100%
100%
+ / -
-75%
3.
My work ethics. Offering my knowledge and experience to customers and peers.
+100%
100%
+ / -
-50%
4.
I will give every job my best effort and try to learn to do things the Home Depot way.
+100%
100%
+ / -
-50%
5.
I expect to make a difference by always going above and beyond and by helping to ensure that every customer leaves with a smile.
+100%
100%
+ / -
-50%
6.
I plan on making a difference by delivering excellent customer service and if need be going above and beyond to make customers happy so that they will want to come back to the store.
+100%
100%
+ / -
-50%
7.
Do my best,deliver customer service and continue to work hard.
+100%
100%
+ / -
-50%
8.
I will make a difference by supporting the company in all its endeavors and take care of each and every customer better than they expect.
+100%
100%
+ / -
-50%
9.
Giving my great customer service and going that extra mile to make sure the customer is happy.
+100%
100%
+ / -
-50%
10.
I am a very hard worker who takes pride in her job.
+100%
100%
+ / -
-50%
11.
I will bring my great personality trait to HD and give each customer best experience.
+100%
100%
+ / -
-50%
12.
I expected to make a difference because I want to make a difference here. I am able to empathize well with people and their general concerns about the services they want & expect from this company and continue to be a part of a team that pulls together for one and all. I have excellent customer service skills and experiences that put me well above the average in quality of performance in this job category.
+100%
100%
+ / -
-50%
13.
I know my talents can be used here very well and I can provide the customers with a great shopping experience so they will return happily.
+100%
100%
+ / -
-50%
14.
With my positive attidude and my great customer service.
+100%
100%
+ / -
-50%
15.
Offer great customer service. Customers are what keeps the business open.
+100%
100%
+ / -
-50%
16.
An excelent ethic , a positive attitude a good customer service and a hard work.
+100%
100%
+ / -
-50%
17.
An excelent ethic , a positive attitude a good customer service and a hard work.
+100%
100%
+ / -
-50%
18.
I think with my experience in retail I will fit in.
+100%
100%
+ / -
-50%
19.
With my outgoing personality I plan on making the customers have a great experience making them want to come back and make future purchases.
+100%
100%
+ / -
-50%
20.
I expect to make a difference with a positive attitude, dedication to customer service and a strong ethic.
+100%
100%
+ / -
-50%
21.
With a great attitude, knowledge and service to cutomers every shift I work.
+100%
100%
+ / -
-50%
22.
With my customer service skills and friendly personality.
+100%
100%
+ / -
-50%
23.
With my actittude and good disposition for customer service.
+87.5%
86%
+ / -
-75%
24.
With a positive attitude and good customer service.
+85.7%
85%
+ / -
-78.6%
25.
Do my best, improve myself by observing and training so as a result of that make a difference at Home Depot.
+80%
75%
+ / -
-60%
26.
I would love to bring my personality traits to the Home Depot and give each customer an excellent experience.
+80%
75%
+ / -
-60%
27.
I bring a good work ethic, self motivated and use my skills that I have my years in the military.
+80%
75%
+ / -
-60%
28.
Do my best, improve myself by observing and training so as a result of that make a difference at Home Depot.
+57.1%
50%
+ / -
-42.9%
29.
By keeping a positive attitude and willingness to learn.
+66.7%
50%
+ / -
-33.3%
30.
I believe that diversity promotes new growth, and that differences provide a new way of thinking to solve everyday problems. I think that my individuality will provide that kind of diversity and promote new growth.
+100%
0%
+ / -
-0%
31.
I expect to make a difference by helping people to the best of my ability and showing great customer service.
+100%
0%
+ / -
-0%
32.
I will learn everything I can about the product so I can be knowledgeable for the customer.
+50%
0%
+ / -
-0%
33.
By leading by example and using my skills and knowledge on a daily.
+100%
0%
+ / -
-0%
34.
Ive made a difference everywhere I go, from zellers I kept productivity up and ive developed team members into team leaders, I know the way, will show the way and ive developed myself as a leader.
+100%
0%
+ / -
-0%
35.
Because I have more than 10 year in management . I am post graduate ,I am energ ic, motivative, honest and hard worker.
+50%
0%
+ / -
-0%
36.
My smile, my possitive attitude, willingness to do my best for all our customers.
+100%
0%
+ / -
-0%
37.
With my positive attitude , fun personality and deposition. And general concern for customer return and satisfaction.
+100%
0%
+ / -
-0%
38.
By taking each customer project as my own and helping them to find everything they may need, listening extremely well, and solving issues.
+100%
0%
+ / -
-0%
39.
By putting forth a positive attitude. This generally spreads with the rest of the associates and they will have a better morale.
+100%
0%
+ / -
-0%
40.
By my positive attitude, willingness to learn and help customers have a great experience at HD.
+100%
0%
+ / -
-0%
41.
I bring a positive attitude and customer service to the table. By having this type of attitude, it will spread to the other associates.
+100%
0%
+ / -
-0%
42.
I can bring my a game to the table to help get things done on time and make sure everything is in order.
+100%
0%
+ / -
-0%
43.
With my hard work. Not being afraid to go above and beyond to get the job done. Make sure customers are always happy with their outcomes.
+100%
0%
+ / -
-0%
10. How do you define good customer service?
+62.2%
-53.3%
Top Answer
Good customer service is someone that is willing to help you even before you ask. Always smiling and is great at explaining products to customers.
+100%
100%
+ / -
-75%
Second Best
When goes above and beyond to make the customer leave the store with a big smile.
+100%
100%
+ / -
-66.7%
3.
Interacting with the customer with a helpful friendly positive attitude, having knowledge about your store and product, doing whatever it takes so that your customer leaves happy and wants to come back to your store.
+100%
100%
+ / -
-66.7%
4.
Interacting with the customer with a helpful friendly positive attitude, having knowledge about your store and product, doing whatever it takes so that your customer leaves happy and wants to come back to your store.
+100%
100%
+ / -
-50%
5.
Being friendly and listening to a customers needs, asking questions and offering a number of solutions that provide options to customers. And doing whatever it takes to get what customers need in the best way.
+100%
100%
+ / -
-50%
6.
A person who goes that extra mile just to see a customer walking out with a smiile, that's good customer sevice. :-)
+90%
89%
+ / -
-80%
7.
I define good customer service some that is always alert in who need helps and stops what ever they doing to go help them.
+75%
67%
+ / -
-50%
8.
I define good customer service as always going above and beyond for the customer and making sure that they always leave with a smile.
+75%
67%
+ / -
-50%
9.
Greeting a customer and going above and beyond to make their experience the best.
+100%
0%
+ / -
-0%
10.
Defining good customers to me is friendly, approachable, and helpful at all times and making the customers time here a pleasure. Making the customers leaves here wanting to come back.
+100%
0%
+ / -
-0%
11.
A customer that is completely satisfied and will return again and again. I love to do more than what they expect, it really impacts them.
+100%
0%
+ / -
-0%
12.
I define this by focusing on their experience at hand, genuinely being interested in making sure they receive what they expect to get by patronizing this store.
+100%
0%
+ / -
-0%
13.
Do what ever it takes to provide an excellent experience for the customer so that they will return to our store happily.
+100%
0%
+ / -
-0%
14.
When goes above and beyond to make the customer leave the store happy.
+100%
0%
+ / -
-0%
15.
Listen to the customer first. Smile, be helpful and friendly.
+100%
0%
+ / -
-0%
16.
When goes above and beyond to make the customer leave the store with a big smile.
+100%
0%
+ / -
-0%
17.
Be friendly helpful and make sure you give the customer a good experience so they return.
+100%
0%
+ / -
-0%
18.
Good customer service is being happy to help customers with a smile on your face.
+100%
0%
+ / -
-0%
19.
I define good customer service by going above and beyond for customer making sure the customer is satisfied and leaves with a smile.
+100%
0%
+ / -
-0%
20.
Knowing your prodct and knowing your way around the store.
+100%
0%
+ / -
-0%
21.
Going above and beyond to provide great customer service, fulfilling the customer needs and making sure customer leaves with a smile on his/her face.
+100%
0%
+ / -
-0%
22.
Listening and hearing what the customer needs and doing your best to satisfy those needs.
+100%
0%
+ / -
-0%
23.
Seeking out for customer and find the customer . Ask open end question to inquire customer needs . Respect customer with greet, smile and eye contact . Solve problems and find the right thing for customer and thank the customer.
+100%
0%
+ / -
-0%
24.
Good customer service is the ability to identify and meet the customers needs easily and efficiently in such a way that the customer leaves the store happy and wanting to return.
+100%
0%
+ / -
-0%
25.
Great customer service is helping our customers before they even ask for it.
+100%
0%
+ / -
-0%
26.
Providing a positive, informative and considerate shopping experience.
+100%
0%
+ / -
-0%
27.
Smile, listen well to the customer, take initiative, dedicate yourself to your customers and co workers, thank your customers, honesty.
+100%
0%
+ / -
-0%
28.
Good customer service starts with listening to the customer. Understanding what they want and provide the materials necessary to satisfy the customer. Making sure that the customer is totally satisified.
+100%
0%
+ / -
-0%
29.
Taking care of the customers needs and questions and them the best possible experience with my company as possible.
+100%
0%
+ / -
-0%
30.
By totally satisfying the customer. Find and locate what they want and to add in all materials to complete their task.
+100%
0%
+ / -
-0%
31.
The customer left with the goods or services they were seeking, and their service expectations exceeded.
+100%
0%
+ / -
-0%
32.
Providing exceptional service and follow through until the customer is completely satisfied.
+100%
0%
+ / -
-0%
33.
By going above and beyond. Going out of your way to Gert that customer what they are looking for even if that means directing to a different store if needed.
+100%
0%
+ / -
-0%
11. What do you know about Tools?
+62.5%
-52.5%
Top Answer
I know quite a bit about tools since I worked in the Tool Department of Lowes alone with the Hardware department too since both departments were right next to each other.
+100%
100%
+ / -
-50%
Second Best
I do not know much about Tools, but then there are many things that I do not have personal knowledge about. The main thing is to know how to get the information quickly to help a customer or find someone else with the knowledge to help the customer and I know how to do both of these things well.
+100%
100%
+ / -
-66.7%
3.
Very little besides the basic tools but im fast learner and im a eager learner.
+100%
100%
+ / -
-66.7%
4.
A little bit but not a lot. I know how to use power drills, and wrenches and drills, but I look forward to learning more.
+100%
100%
+ / -
-50%
5.
I know the basic screw drivers, wrench, drills, saws, nail guns.
+100%
100%
+ / -
-50%
6.
Not much but i know about retail.
+71.4%
67%
+ / -
-57.1%
7.
I know tools, someone called my Mrs. Tim Taylor one time, for fathers day I bought myself a compound miter saw. (I'm a girl). I often time will instruct customers on different choices when they are searching for a tool, by asking them about their projects.
+75%
67%
+ / -
-50%
8.
I have to see them in oder to know what their used for.
+57.1%
50%
+ / -
-42.9%
9.
I have used alot of tools in the building and maintaining homes.
+60%
50%
+ / -
-40%
10.
I own alot of power tools, and used them alot over the years.
+66.7%
50%
+ / -
-33.3%
11.
I know quite a bit from working at home depot and working with its customers. But I have had quite a history of working with tools at home as well as many of the different jobs I have had in the past.
+100%
0%
+ / -
-0%
12.
A little, the normal tools such as, hammer, screw driver, pliers, drill, and more.
+100%
0%
+ / -
-0%
13.
I know quite alot about tools, I have a background in auto mechanics, I have my own power tools and a pretty good knowledge of all tools and how to use them.
+100%
0%
+ / -
-0%
14.
I use to do some wood work and repair machine in my spare time.
+100%
0%
+ / -
-0%
15.
I have a basic knowledge of tools. I can name many of them and know their uses, but may not have used them personally.
+100%
0%
+ / -
-0%
16.
I know a little about tools and how they work and can investigate to learn more when needed.
+100%
0%
+ / -
-0%
17.
I know a lot, tools are the most important aspect beside the tool user and are necessary and essential to project completion.
+100%
0%
+ / -
-0%
18.
I know some about tools from helping in the aisles and by fixing my own home.
+100%
0%
+ / -
-0%
19.
Quite a bit. I was a sheet metal worker for 30 years. I am familiar with power and hand tools. I know about pneumatic tools as well.
+100%
0%
+ / -
-0%
20.
I have worked in sheet metals for 30 years. I know about all hand tools, power tools and pneumatic tools.
+100%
0%
+ / -
-0%
21.
I grew up in a "do it youself" family, that uses tools routinely. There is always more I can learn about effective tool usasge, from exposure.
+100%
0%
+ / -
-0%
22.
Tools are the key to home improvement and the keys to and successful organization.
+100%
0%
+ / -
-0%
12. Tell me about a time when you had to be a leader. How was the outcome?
+60%
-54.3%
Top Answer
I have had to train one of our new office staff members because none of the other employees were able to do so. It worked out very well, I was able to get him acclimated into a new setting.
+100%
100%
+ / -
-50%
Second Best
I would have to say when I was put in charge of training another employee I think the outcome was great the employee was well trained and my manage was happy.
+100%
100%
+ / -
-50%
3.
A few times I opened the store in the morning and had to lead the team in the tasks that needed to be completed, we worked together and accomplished everything earlier than anticipated.
+100%
100%
+ / -
-50%
4.
I have been a leader by taking on a position that challenges me to go beyond my job duties and qualifications. I take it on bravely with an attitude that no matter what I will learn something from this situation that will benefit me and I will continue learning from it.
+100%
100%
+ / -
-50%
5.
I had to lead a few of my coworkers in the markdown that had never done them before. So I spoke to each of them individually and explained what to them what the expectation was and put them in areas where I thought they were proficient.
+100%
100%
+ / -
-66.7%
6.
The outcome turned out well. My team accomplished the expected tasks that were set out for us that day. We marked down the merchandise in the departments set out for us, signed the areas designated for clearance and merchandised our products so that the department was shoppable, and asstetically appealing.
+100%
100%
+ / -
-50%
7.
I would talk with the team to find out what each members strengths were and assign duties accordingly. If a person was not satisfied with the duty I had assigned them I would check with the others to see who would like to switch with them. It is usually always a good outcome if people are happy at their job.
+75%
71%
+ / -
-62.5%
8.
I would talk with the team to find out what each members strengths were and assign duties accordingly. If a person was not satisfied with the duty I had assigned them I would check with the others to see who would like to switch with them. It is usually always a good outcome if people are happy at their job.
+57.1%
50%
+ / -
-42.9%
9.
Hour before shift over and noticed we still had a sheet of calls to be made so I split the list up amongst my team to get the goal accomplished.
+100%
0%
+ / -
-0%
10.
When I serve as a leader, I usually allow the team members to choose the task that they want. This way it was not forced on them and they can work in areas that play to their strengths. The outcome was successful. We completed our assigned ahead of schedule and grew as a team.
+100%
0%
+ / -
-0%
11.
Recently I led the Inventory Prep team. Entire store was prepared for inventory. The team really bonded and was looking out for each other so the team could achieve its goal.
+100%
0%
+ / -
-0%
12.
I was in charge of running a lunch rush at mcdonalds and I excelled at it all of our drive thru cars where moving faster than average and our front counter customers were taken care of in a fast timely manner.
+100%
0%
+ / -
-0%
13.
I will listen to each member of my team to find their strenghs and assign them the duty, if a member is not satisfies a will talk to another and try to switch position to make them happy and efficient.
+50%
0%
+ / -
-0%
14.
I had to walk in every day and be a leader. Lead by example is huge in my eyes, you need to respect your staff and in return they will do the same for you.
+100%
0%
+ / -
-0%
15.
Quite often I have been the team leader and I am very comfortable with that. Leading the team in display set ups and floor changes for example it went well.
+100%
0%
+ / -
-0%
16.
I have been a leader when doing new schematics in our store and it turned out very sucessful.
+100%
0%
+ / -
-0%
17.
I had to lead a few of my coworkers in the markdown that had never done them before. So I spoke to each of them individually and explained what to them what the expectation was and put them in areas where I thought they were proficient.
+100%
0%
+ / -
-0%
18.
In many cases I have been given a number of tasks to complete to keep my department running smoothly. I used the knowledge I gained from working in my department and the help of others to get things done. Other associates would join in and even volunteer to help me complete my tasks!
+100%
0%
+ / -
-0%
19.
Well when I was just a crew member at A&W I had to show that I was capable of being the leader making making sure everything was done on time and was done efficiently. Soon after showing my boss that I was able to take on more responsibilities.I was quickly promoted to management as soon as I turned 18, I was finally eligible.
+100%
0%
+ / -
-0%
20.
When I was a department manager my responsibility was to come in and give out duties and responsibility to other associates. The outcome was awesome because before leaving by the end of their shift all duties was checked off before clocking out.
+100%
0%
+ / -
-0%
21.
I got recognized at zellers when the overnight supervisor called in sick I took initiative to delegate responsibilties and place people in depts I knew they would do good in and after that I became the stand in when the supervisor was not there.
+100%
0%
+ / -
-0%
22.
I have been a manager before, but most recently, I had to train my replacement at my current job. I am confident that when I leave, she will have everything under control.
+100%
0%
+ / -
-0%
23.
I was a leader to an assosiate who was just learing. Guided then through and they were happy that I helped.
+100%
0%
+ / -
-0%
24.
There was a time a couple of months ago when Ryan approached me and asked me if I wanted to be a head cashier for the night. The head cashier was not there and they could not call any other head cashiers in. I took up the opportunity and ran the front end. Many of the cashiers gave me positive comments. They thanked me for being there for them and helping them with all of their questions. One cashier, Gloria, said I should become a head cashier because I did such a good job.
+100%
0%
+ / -
-0%
25.
Throughout all my past experiences as a renovation company owner and team player in retail my leadership skills were always called on. To continue my expertise in my field never a substandard outcome was excepted. I strive to achieve the ultimate customer service experience as a leader.
+100%
0%
+ / -
-0%
26.
Four sheet metal mechanics were assigned a project. I was one of the four. No one wanted to take the reins and be the leader. I decided to be the leader. Assessed the project and determined what steps needed to be taken to complete the task. Started working on the job and it was completed in a good and timely fashion.
+100%
0%
+ / -
-0%
27.
We were doing a sheet metal duct work job and there was 3 of us on the job. We were all standing looking at the job, wondering where to start. I finally, made the decision to have one mechanic start on the duct and the other to start laying out the drop ceiling that was coming after the duct. I then watched the progression of each mechanic helping out when necessary. I started making hanger in prep for the duct. The project turned out great and we finished before schedule.
+100%
0%
+ / -
-0%
28.
Management told me to train new team member and I was great.
+100%
0%
+ / -
-0%
29.
I had to manage a new employee I received mid-year, to co-author a training manual due by a certain date. We delivered that product ahead of the deadline.
+100%
0%
+ / -
-0%
30.
Leading by example every day is the motto I live by.
+100%
0%
+ / -
-0%
31.
When my department supervisor was away I took on the roll of all his responsibilities. It was a little over whelming at first, but after the first couple of days it got a lot easier . Overall I would say the outcome was very good. It has helped me get to where I am now and gives me the experience of what is to come as a department supervisor.
+100%
0%
+ / -
-0%
13. Do you shop at Home Depot?
+60%
-53.3%
Top Answer
Yes I do because of how great the prices are at Home depot are and the great customer service. The Home Depot all ways has the items you are looking for.
+100%
100%
+ / -
-75%
Second Best
Yes, I shop at Home Depot frequently. The sales associates are friendly and very helpful. Even if I do not want to buy something I go to Home Depot for information and I find someone who can help me.
+100%
100%
+ / -
-66.7%
3.
Yes but occasionally when I need products like tools. The last product I bought at home depot was a Black and Decker tool box with a magnificent power drill.
+100%
100%
+ / -
-66.7%
4.
I have yes, but I am not a home improvement specialisti.
+100%
100%
+ / -
-50%
5.
I do I enjoy your great deals that you guys offer on amazing products.
+100%
100%
+ / -
-50%
6.
My family has always been avid Home Depot customers.
+100%
100%
+ / -
-66.7%
7.
Yes I bought a lot of stuff there when I owned my motel.
+100%
100%
+ / -
-50%
8.
Yes I do, I had several projects I needed supplies for, and home depot had the best prices and always have the stock.
+100%
100%
+ / -
-50%
9.
Cost, great service, have the items you are looking for.
+57.1%
50%
+ / -
-42.9%
10.
Of course, not only do they have products that I love but they have many things that I would need to do my other jobs and get things done at home.
+100%
0%
+ / -
-0%
11.
Yes all the time every since I bought my home in 2010.
+100%
0%
+ / -
-0%
12.
Yes I do as enjoy from this environment and feel am part of this business .
+100%
0%
+ / -
-0%
13.
I am interested to fixed at home and garden I bought lot of tools and pleats .
+100%
0%
+ / -
-0%
14.
Yes, Home depot is my first stop whenever I am doing any kind of home reno project or need tools or supplies.
+100%
0%
+ / -
-0%
15.
Yes. I have for years because of the excellent associate service and product knowledge.
+100%
0%
+ / -
-0%
16.
Yes. Associates are knowledgeable and they give great customer service.
+100%
0%
+ / -
-0%
17.
Yes I do. The customer service is good. The associates know their products and you can always rely on good advice from them.
+100%
0%
+ / -
-0%
18.
Yes quiet often they have some of the best prices and great customer service.
+100%
0%
+ / -
-0%
19.
Yes, home depot is my first choice for advice, service, and homeowner products.
+100%
0%
+ / -
-0%
20.
I shop the competition frequently to see what is available eldewhere.
+100%
0%
+ / -
-0%
21.
Yes I show there all teh time I must come at least 5 times amonth here.
+100%
0%
+ / -
-0%
22.
Yes I do shop at home depot. Not only because I work there, but also because they have great prices. Great private companies such as behr paint.
+100%
0%
+ / -
-0%
14. Where do you see yourself in the Home Depot organization in two years?
+60%
-53.3%
Top Answer
Moving up the ladder into training for management.
+100%
100%
+ / -
-66.7%
Second Best
Hopefully a department manager and a full time employee.
+100%
100%
+ / -
-75%
3.
I see myself moving up to department manager or at least in training.
+100%
100%
+ / -
-50%
4.
Assistant Manager ready to promote to store manager.
+100%
100%
+ / -
-66.7%
5.
I know this is a one year contract, so I am unsure of what will happen after that.
+100%
100%
+ / -
-50%
6.
I would like to see myself at the same location with permanent full time work status. I can see myself in a head cashier position and or a position or step beyond that such as a front end supervisor.
+100%
100%
+ / -
-50%
7.
I see my self in management or in managment in training.
+100%
100%
+ / -
-50%
8.
Hopefully in two years I will have been able to grow my knowledge enough to possibly look into a management position.
+100%
100%
+ / -
-50%
9.
I see my self in a full time position still learning the trade of home improvement.
+100%
100%
+ / -
-66.7%
10.
In two years I see myself aiming to be promoted to an Assistant Manager.
+100%
100%
+ / -
-50%
11.
I see myself in managerment or tranining for management.
+66.7%
60%
+ / -
-50%
12.
Moving up to department manager.
+66.7%
60%
+ / -
-50%
13.
In two years I see myself perhaps in a training or management position
+55.6%
50%
+ / -
-44.4%
14.
I see myself in a supervisor position.
+60%
50%
+ / -
-40%
15.
Being a manager in a couple of years..
+66.7%
50%
+ / -
-33.3%
16.
I see myslef beening with the company growing in well experince.
+57.1%
50%
+ / -
-42.9%
17.
Confident to execute duties in mouth or all store department.
+66.7%
50%
+ / -
-33.3%
18.
Generally , I like to have experience in all departments because all are about home, but kitchen and bath in sales association and design department should be closer to me.
+66.7%
50%
+ / -
-33.3%
19.
I see myself either in a DH position or working on chores in a store as the ASM.
+66.7%
50%
+ / -
-33.3%
20.
In a management position or training to become a manager.
+66.7%
50%
+ / -
-33.3%
21.
I see myself in managerment or tranining for management.
+66.7%
50%
+ / -
-33.3%
22.
In two years, I would like to be a management position within my department.
+66.7%
50%
+ / -
-33.3%
23.
I hope to be at the same location and working in merchandise full time.
+66.7%
50%
+ / -
-33.3%
24.
Learning something new. The best way to be successful in a company is to do a little bit of everything and get to know everyone.
+100%
0%
+ / -
-0%
25.
Hopefully in two years I will have been able to grow my knowledge enough to possibly look into a management position.
+100%
0%
+ / -
-0%
26.
This is a long term commitment for me I plan to make an extensive career out of this and moving up as my superiors see fit.
+100%
0%
+ / -
-0%
27.
Applying as an FES at this store or another Home Depot.
+100%
0%
+ / -
-0%
28.
Being a valuable asset and learning as much as possible and to possibly move into a supervisory position.
+100%
0%
+ / -
-0%
29.
Going for a department head position in the company.
+100%
0%
+ / -
-0%
30.
I hope to be a master in my position, and looked to in mentoring and training others.
+100%
0%
+ / -
-0%
31.
Moving up to a specialty manager or store manager.
+100%
0%
+ / -
-0%
32.
I see myself growing into an assist store manager or store manager position.
+100%
0%
+ / -
-0%
33.
I see myself growing into an assistant store manager position and or a store manager.
+100%
0%
+ / -
-0%
15. If you found a twenty dollar bill in the parking lot, what would you do?
+58.6%
-52.9%
Top Answer
I would give it to the customer service desk to hold and deal with according to company policy.
+100%
100%
+ / -
-50%
Second Best
Return to a manager, a customer might go to costumer service looking for it.
+75%
73%
+ / -
-68.8%
3.
What can you bring to the table working in home depot.
+66.7%
63%
+ / -
-55.6%
4.
Challenge of working with different people.
+66.7%
60%
+ / -
-50%
5.
I will Add to the company and it,s excellent reputation by my great work ethics and my positive attitude.
+66.7%
60%
+ / -
-50%
6.
Experience at home or work.Small projects
+62.5%
57%
+ / -
-50%
7.
Fairly well. Because I,ve been a good customer to Home Depot, for such a long time and because I deal with the construction industry,I have a pretty good idea about your different departments and what they have to offer.
+66.7%
50%
+ / -
-33.3%
8.
To finish a job or construction project, as a suporvisor or a leader, its very important that you keep your workers and schedules flowing the way they should to complete job on time. Every job I,ve had as a construction suporvisor, I had to lead, and to organize shedules. All my jobs have been completed to our clients complete satisfaction and always on time.
+66.7%
50%
+ / -
-33.3%
9.
I would love to be working fo Home Depot. Working with a dedicated team and supplying great customer service would be fantastic. I enjoy being around people and I am very impressed with the company.
+66.7%
50%
+ / -
-33.3%
10.
There has been a few times when I got behind schedule due to inclement weather, or materials not being on the job site on time. I prioritized by finishing from the most importent jobs to the least important. Working longer hours to make sure job got done on time.
+66.7%
50%
+ / -
-33.3%
11.
As a superviser in the consruction feild, I had to be a leader in every project we took on. I had to organize different subcontractors,work schedules,safty meetings, everything needed to complete job on time and to the clients satisfaction.
+66.7%
50%
+ / -
-33.3%
12.
Your attitude should be the customer is always right. I worked a little as a teenager, in retail. I enjoyed working with people. It gave me great satisfaction serving the customer.
+66.7%
50%
+ / -
-33.3%
13.
Every project you do, in the commercial construction business, requires team work to be a success. The job could not be completed without the help of the rest of yuour team. Working together as a team is very important in the construction profession and I can certainly see how important it is in the retail world.
+66.7%
50%
+ / -
-33.3%
14.
I,ve been steady customer of Home Depot for many years. I know, just about all your different departments and what they have to offer
+66.7%
50%
+ / -
-33.3%
15.
Being part of a team effort would be no problem for me. I know the importance of team work. Everyone needs to work together to make the business a success.
+66.7%
50%
+ / -
-33.3%
16.
Return it to lost and found.
+60%
50%
+ / -
-40%
17.
My working in the retail is somewhat limited. I did work for my Father, as a teenager.He was the manager of a clothing store. I know how I like to be treated as a customer therefore I think I would be great as a clerk. My Dad allways emphasized how important the customer is.
+66.7%
50%
+ / -
-33.3%
18.
My extensive knowlege of the consructive industry would be a benefit to your company. I would be able to relate with the professional builder to the home handyman.
+66.7%
50%
+ / -
-33.3%
19.
Being a Home Depot customer for many years, I think I,m very familiar with just about all of your different departments and what they have to offer.
+66.7%
50%
+ / -
-33.3%
20.
Take money to customer service desk.
+66.7%
50%
+ / -
-33.3%
21.
I`ll give it to information part or customer service where people ask for lost stuff.
+66.7%
50%
+ / -
-33.3%
22.
I see myself with two years of experience with the Home Depot and an exciting career ahead of me.
+50%
40%
+ / -
-33.3%