American Express
Top 5 Interview Questions

Top
1. Why American Express?
Top Answer
American Express is a brand, Its known for its worldclass customer service. It come under the 20 Fortune companies, Its for the classes not for the masses. Since my carrier started there is only one dream which I want to make it true is to work here.
Second Best
The name answers it all. AMEX provides some of the best jobs in the world and you already have experienced it. AMEX has not only in business for the last 150 years but created a unique space for itself by understanding its customers and most importantly its employees.
3.
As american express is the biggest brand in banking sector.
4.
American express is a huge brand name . This company is known for its best customer service. So, I believe its the best place to excel your career in terms of growth.
5.
Because it my dream towork in the banking sector and this is the greate opportunity.
6.
Because it is brand , it is known for for its best world class cutomer service, working environment . It understand its customer very well and above all its employees too.
7.
American Express .. Its brand and I have heard about so much about their work culture #1 company to work for in all of Arizona - CNN #2 happiest company for young professionals - Forbes.
8.
the huge brand name speaks for itself, it's name respectec through out the industry,the best place to work and the employees first choice wheneva they to kick start thier career, Amex is known for its best customer service and how it has still maintained it through all these years.
9.
Its a very reputed company where there is a lot exposure to learn and expand my knowledge in a bigger environment.And its my dream company too.
10.
cause its amazing
2. What motivates you to perform your best?
Top Answer
A good support and relation with my seniors, juniors, line manager and a good work environment.
Second Best
Competition and restlessness until I do my best for my assigned task.
3.
Appreciation of the hard-work I did in meeting the deliverable, having faith in me by supervisor that I can complete the work with perfection that motivates me. Sumtime tap on back motivate you more than monetary appreciation.
4.
Making customers happy to give them the best experience possible.
5.
My confidence to complete my work on time and make my company no1 in customer service.
6.
A support and motivation from my Seniors. And obviously the working environment of the office
7.
Challenges and competitions.
8.
The bonus.
9.
Quite frankly, Money plays a very important part of my motivation, and recognition for a job well done runs pretty equal to that as well.
10.
Money and recognition.
3. How would you build your supervisor's confidence about yourself?
Top Answer
Definitely by my performance,I am a quick learner. I strive my best to meet all the deliverable.
Second Best
By achieving my tasks on time and willing to take new responsibilities depend upon the situation.
3.
Demonstrate leadership with the team, always be on time, and continuing my education.
4.
To complete my work on time meet all the targets and be the top advisor.
5.
By giving an excellent performance as I am always keen to learn new things and do my work on time.
6.
First by showing him all the good work timely submission of the deliverables.Taking up additional responsibitlities.Taking ownership of the delivarables.
7.
By my performance, completing my work in time , taking initiative in work assigned and by working with other team mates with team spirit.
8.
I would ask for feedback and for any opportunities to improve and once received, act on them.
9.
Being consistently on time, providing exceptional services, seek professional development to continuously learn how to do a better job.
10.
By showing my work ethic and sharing my knowledge.
4. Are you willing to work overtime, nights, weekends?
Top Answer
Yes I will inorder to complete my assigned task and also to take up any additional responsibility.
Second Best
Depend on the process requirement, I am known for delivering the work on time and if not then my manager need not to ask me for doing overtime I will do by myself. as I take ownership for the work I do.
3.
WOrking with my previous company has taught me how to mold myself a my company wants and deliver my best. SO I belive I can work as my company would like me to.
4.
It is up to u and as per the company requirement.
5.
Yes, if additional along with my assignment is assigned to me il definitely do it complete it respectfully.
6.
Yes, I am willing to work overtime, nights and in reference to weekends, I am more than willing and available to work on Saturday but respectfully request time for me to attend Sunday service and work afterward.
7.
I would be there if business need demands to be there.
8.
Absolutely, I am willing to work any shift that is needed to get the job done.
9.
Working with me previous organzation has taught me how to mould myself as per the process requirements and deadlines.
10.
Yes, I am ready . I will not leave my work incompletely . I will complete it and I will do extra by staying back or coming in weekends as I am sincere towards my work .
5. Tell me about a suggestion or successful contribution you have made in your past job or in college?
Top Answer
My hardwork and consistency in work has always been appreciated my higher authorities as I do my work in time and respect the work assigned to me. My discipline and self determination is the key for any work to be successfull.
Second Best
I have made a large no. of contribution in college . i helped evry people who want to b successful in their life.
3.
if i accept ant challenge then surely will give my 100 percent. if i joined any competition then why we leave or back down . if you are star then we r also star . thousand people love born star but 2 people motivate me and we ready to compete. we will win any competition.
4.
I have been always a top 3 performer while I have worked in my previous company and I was also selected as roll based process trainer as I had good skill.
5.
I have suggested to use some temporary storage devices for accessing data that might be used very rarely.Due to which the server access time could be reduced.
6.
Otherthan work I participate in other activities like skip, Quiz competition or any other contest. Recently I participated in HOS how I use it contest, I gave presentation about BIQ, I got two spot awards from my manager and from HOS team and my presentation was screened on honeywell reception.
7.
I worked as a teaching assistant for some course in my masters.. I have made several suggestions in designing the coursework and in preparation for midterms and finals with the experience of me with that course in my past semister.
8.
I have given maximum revenue among my team by up selling so I was the employee of the month for two consecutive months.
9.
I have always been helping the needfull in all the ways I can.
10.
I have made lots of contribution in my collage, I am always ready to help people who wants to grow in their life.

American Express Reviews

Sep 11, 2014
Why you left
I would like to expand my knowledge in other areas within American express.
Job Duties
I have worked in several departments; credit, collections, skip tracing, credit runaway, account security group. In many of these positions I have used Lexus Nexus and other search tools to locate true cardmembers and validate information. I currently work in Responsible Lending and Deceased Account Resolution Department.
Preparation
I have previously worked in a temporary position for account security group and setting up fraud cases.
Was this Review Helpful? Yes / No
Sep 8, 2014
Job Duties
Serving customers, dealing with queries , and answering calls.
Preparation
The amazing experience and the knowledge which I gain has prepared me for your company.
Was this Review Helpful? Yes / No
Jul 1, 2014
Why you left
I want to make a full fledged career in analytics and at AMEX I am on contract basis, looking for permanent job.
Preparation
I have worked on SAS and other analytics tools which comprised of all data considered for tax judgment, foremost reports were generated throgh sas and then they were held for tax judgement.
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May 29, 2014
Preparation
Directly worked on credit related models and analytics.
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