Allstate

The Allstate Corporation is a holding company of Allstate Insurance Company. The Company’s business is conducted principally through Allstate Insurance Company, Allstate Life Insurance Company and their affiliates (collectively, including The Allstate Corporation, Allstate). Allstate is primarily engaged in the personal property and casualty insurance business, and the life insurance, retirement and investment products business. It conducts its business primarily in the United States. Custome...


Last Updated: February 13, 2014, 1:10 am
Question 1 of 15

Why should we hire you?
Best way to prepare for your Allstate interview starts here. Practice over 10 Allstate Interview Questions.
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Founded
Northfield Township, IL
ALL
34 Billion
40,000
1931

Allstate Reviews

Oct 7, 2014
Why you left
My current job has given me great opportunities, unfortunately it is only part-time position.
Job Duties
I was responsible of responding to customer concerns, payments for premiums due.
Preparation
It helped prepare me by giving me great organizational skills, and customer service.
Was this Review Helpful? Yes / No
Aug 25, 2014
Pros
The available help and the friendliness of Allstate members.
Cons
I like everything I saw working at allstate. The members were friendly and reachable, the system was easy to use and when I have trouble, I found I have available resources around me and numbers to call.
Job Duties
I quote and bind new and existing applicants on car, homes, and rental. Most of the day is mltitasking between servicing phone calls on customers who need endorsement or changes on their policy, helping them make payments over the phone, and helping them find ways to reduce their premium cost. In addition, I took part in creating news articles and hosting events to promote the product.
Was this Review Helpful? Yes / No
Aug 15, 2014
Preparation
I was afforded the opportunity to work from home. Being home in a comfortable environment provided me the confidence and drive to deliver exceptional job performance.
Was this Review Helpful? Yes / No
Allstate Interview Questions and Answers
Top
1. Why should we hire you?
Top Answer
Ican look at a car and I know what kind of damage is involed.What is the next step without the computer telling me.
Second Best
I've been gifted with communication skills. I have experience as a member of teams and as a team leader. Given my math background I have an analytical, problem-solving mindset along with a learning mindset, I am at the company's disposal to mold for any position.
3.
With 20 years working on cars i.
4.
I have excellent communication skills and I am also a good listener. I work well with a team as well as on my own. I am reliable, punctual and detail oriented.
5.
I am a reliable hardworking individual deticated to superior crust service and driven to make that possible.
6.
I believe in making the customer happy, making their experience with Allstate as enjoyable as possible.
7.
I am good at finding root causes of accidents, I have excellent people skills, and I enjoy researching accidents or incidents in order to find hidden causes.
8.
I am a very dedicated team player, I provide excellent customer service to policy holders, I enjoy helping others (co-workers and customers)and will strive to be an outstanding representation of the company.
9.
I think my prior customer service experience is an asset.
10.
I have a strong work ethic am honest and dependable.
2. What do you know about Allstate?
Top Answer
I know Allstate Corporation is the Leading pubicly owned personal line insurance company. It is a Global company and was estabished in 1931.
Second Best
Allstate sells life auto and home insurance.
3.
Allstate are a global company who sell insurance.
4.
They are a global insurance provider with an excellent reputation of superior customer service.
5.
I know they sell insurance and is a top growing company.
6.
I know that the company provide home and auto insurance.
7.
It is a insurance company that covers damage to cars.
8.
Allstate sells life and auto insurance. Allstate is the leading publicy owned personal line insurance company.
9.
Allstate has been growing in profit in the last 5 years, the company is now going through a phrase where they are trying to attract more customer back by being open to accepting commercial auto and coming out with different products to help the customer save .
10.
I know that the foundation of your company is to provide the best products and services to help customers reach their goals. I know you seek innovative solutions to enrich your customers lives and that you operate on a framework of honesty, care, and integrity. Furthermore, I know that you value hard work and accountability. I know that your company is ever expanding and I am excited to play a role in the group of people that are making that happen.
3. Explain how you would be an asset to this organization.
Top Answer
I am a reliable person and arrive at work early and don't take any unneccesary days off work. I am an excellent Team worker and I have previously worked as a member of an IT team for two and a half years. I have excellent communications skills which i have developed at university by giving presentations for final year projects and I have strenghthened these skills at work by communicating within teams and within Team meetings. I have excellent Probem solving and Analtyical skills which I have developed at University by Completing final year projects. These skills have been furthured at work by complteting Reports and designing front ends for databases. I am a responsible person and I can be depended upon to complete tasks and meet deadlines. I am enthusiastic and Passionate about It and would like to demonstrate this at your organisation.
Second Best
I worked on cars so I can tell right away what needs to be done.I can see what is behide the damage with out taken it apart to get strated writen.
3.
I am able to follow directions clearly. I also love to learn new things and share my knowledge with others. I think in doing so I would be a great asset to develop my skillsets.
4.
I have a strong sense of urgency, I like to get things done.
5.
I am a reliable individual who is a hard worker and quick learner who is dedicated to providing superior cust service in all aspects.
6.
I get along with many different diversities in the workplace.
7.
With my enjoyment of finding root causes of incidents, I believe I could help the company recover large amounts of money through subrogation efforts.
8.
I will provide unparalleled customer service to our policy holders.
9.
I am organized efficient and look out for the companies best interest.
10.
I feel that as a Claims Service Specialist one would have to have great Customer Service Skills. With that being said, I have worked in the Customer Service field for over 15+ years by servicing customer service to a multi-cultural background of people.
4. How would you build your supervisor's confidence about yourself?
Top Answer
I would demonstrate my reliability by arriving at work early. I would demonstrtate my ability to work on my own Initiative by for example completing reports on time. I have excellent Communications skills and I communicate well within a Team and in Team meetings. I am an enthusiastic person and passionate about IT. I am a quick learner and have demonstrated this at work by my flexibility in working on any machine in the Spinning area with all machines being different.
Second Best
I not just do what I'm asked to do but try to do more. Not just doing the job to get by.
3.
Teamwork, Honesty along with Commitment and Dedication.
4.
DO everything they ask me to do ahead of schedule, be reliable.
5.
I will put forth my best efforts to make my workplace productive and be efficent in my daily goals.
6.
Punctuality in every aspect, including on time reports as well as always being on time for work. I would prove my investigation abilities by showing how I can help recover damages. I would do my best in every aspect of the position.
7.
I would assure them that I am capable of the day to day responsibilities of the positions but not afraid to ask for direction if needed.
8.
I would consistently demonstrate my abilities to meet performance goals.
9.
By doing what I am told in the best possible mannar.
10.
I would work independently and efficiently on any all tasks assigned. Once all assigned tasks are completed I will take the initiative and look to help other team members with their projects.
5. Are you willing to work overtime, nights, weekends?
Top Answer
Yes, I currently work Shifts as I work as a Manufacturing Technician. My work rotates from Nights to days ands I Often work Overtime.
Second Best
Yes, I am very flexible with my schedule.
3.
Absolutely, I am very flexible with my available work hours.
4.
Yes. I am willing to work any schedule that ensures the job gets completed.
5.
Yes I often work extended hours at my current job even with short notice.
6.
Yes, I have worked overtime, nights, and weekends to get a project done and to make sure the customers get their answers as promised.
7.
Yes, I am willing to put in whatever hours necessary to ensure superior performance.
6. Tell me about a time you have failed at a project in your life.
Top Answer
I have always took my projects through to completion.
Second Best
Bodybuilding, started when I was 16, wanted to do a show, worked hard for a year but lost motivation and gave up.
3.
I have always tried to follow through with any projects to full completion and resolution.
4.
I have had a few failures in business, which ultimately became valuable lessons to help me achieve success.
5.
I failed to contribute stream lining a work flow project with my prior employer.
6.
Occasionally unable to write all damaged cars in one day as required because the volume at times was to great.
7.
Early in my college career I was a division one athlete and I worked all year to earn a spot on the travel roster. Although, I ha worked diligently and trained as hard as I could I failed to attain my goal.
8.
I would not use the word "failed" but rather reworked an issue. I had dreamed of writing a book and after 7 years of spending hours every day writing the perfect novel, I completed it. Just as I began the daunting task of finding an agent, my mom became 100% disabled and bedridden. I decided that I needed to postpone my agent search to completely care for my mom. I cared for her for 2 years and during that time I often felt that I would never get the chance to get my book published. I told myself that I would eventually reach my goal but when my mom passed away, I realized that my ultimate goal of getting my book published was not my true goal. I learned that I was not ever interested in the actual publishing but rather the feeling of accomplishment just be writing my book. I no longer beat myself up for putting my dreams on hold and relished in the reality that not only did I get to have 2 wonderful years with my mom, but I still had my novel to pass on to my children.
9.
I was working in retail and I was trying to get credit card accounts and I missed my monthly Goal by 2. I called everyone I knew and spoke to everyone I could.
10.
We had a contest at work to see who could sell the most bags of retail coffee. Despite my best efforts, I was not able to meet my goal. However, this experience helped me become a better sales person and my desire to succeed was contagious- we went from being one of the lowest ranked bars in this regard to being near the top!
7. What is our current advertisement slogan?
8. If hired by us at Allstate, what would your career plans be with us?
Top Answer
Become a great sourcer/recruiter. Also, become an agent some day? I have had a slight interest in becoming an insurance agent since I learned to drive and it might be fun to get into some day.
Second Best
To fully complete all duties and responsbiltys to provide myself with personal and buisness growth oppertunitys.
3.
I would work towards moving up in the company to other positions that may interest me.
4.
To grow with the company, to keep my skills updated through training or classes, and to eventually retire from the company.
5.
I would learn all aspects of the claims handling procedures and policies. Then seek a supervisory position within the company to grow my career.
6.
To do my job to the best of my ability and seek any opportunity to fill whatever position the company thinks best for me.
7.
My career plans would be to succeed in satisfying customers; all else will come in place.
8.
My goal is to work with my husband to ultimately open our own agency where I am a very active and hands-on agent. I also would like to open up an opportunity for my children to consider joining my husband and me in the Allstate family business.
9.
My career goals are to stay with this company until retirement. I also am open minded for advancement opportunity within the company.
10.
I am pursing a career in underwriting, I believe working at the claim department and with my knowledge and on going studies in insurance--property, casualty, accident, health, and life, I can get there with Allstate.
9. Do you enjoy working with people?
Best Answer
Absolutely, I enjoy feeling as if I have helped someone.
2.
Yes, I developed a love for working with people while working in the service industry in college.
3.
Absolutely I enjoy feeling as if I helped someone.
4.
I work very well with people because I am open to new ideas and meeting new people. The reason Allstate is my top choice is because I enjoy the friendliness and the warm environment.
5.
Yes, I definitely do. I think a strong team is the backbone of any organization and I have worked in customer service related fields since I began working at the age of 16 because I enjoy interacting with the public.
10. When you look at a part that is damaged do you know what it is and what it does or where it goes?
Top Answer
Depends on whether I have experience with it or not.
Second Best
It would depend on my experience and knowledge of part.
3.
Sometimes. I guess it just depends where the part has come from.
4.
It depends on my experience with whatever the part came from.
5.
Yes, My construction background has been very helpful in my claims career.
6.
It depends on the situation and the part I am looking at.
7.
No I do not, in terms of car parts, I know the basic (door, window, bumper, hood) but I do do research on it to see what it is and what it does and where it goes. At the end, I have the answers to those questions.
8.
Yes, I have always been very technically minded and make it a point to know the inner workings of the things I use to complete my roles.
11. Why do you want to work for an insurance company?
Top Answer
I knew damage cars so I would be able to explain to the custmer in a way they would understand.
Second Best
Allstate is part of its communities and I want to join that alliance. Giving back is a wonderful thing. Allstate does that everyday with enriching their customers lives.
3.
Stable career.
4.
Allstate has as proven record of a positive fast paced working environment and a very family oriented workplace.
5.
Everyone needs insurance. There will never cease to be a need for the product. It is a stable industry, and one the will do nothing but grow.
6.
Yes, I have ever since I started my adjusting career and have been honing my skills to make myself a valuable asset to an insurance company.
7.
I worked previously with a health insurance company and enjoyed it.
8.
I believe I am a good fit because I have worked in the automotive industry most of my working life.
9.
After careful research, insurance companies offer a steady work environment.
10.
I am pursuing a career in Insurance. I think it is something that everyone needs and if I can help them find the right need, then I am putting my best asset to use.
12. Tell me about the history of Allstate?
Top Answer
Allstate was strated in the 1930's out of Sears. On June 30 1995 they became indenpent.
Second Best
Allstate strated in the 1930's out of Sears in chicgo. June 30 1995 it splite with Sears.
3.
Allstate was strated in the 1930's Chicgo out of Sears.
4.
Founded in 1931, went public in 1993, is an extremely diverse place to work.
5.
They started as small insurance company and have grown to be a worldwide insurance provider and leader in the industry.
6.
Allstate was founded in 1931 as part of Sears, Roebuck and Co., and spun off in 1993.
7.
Allstate began with a mission to provide auto insurance and later added policies.
8.
I know that it has been a leader in the industry for a very long time.
9.
Allstate was founded in 1931 as part of sears, roebuck and company and was soun of ib 1993
10.
Allstate is one of the largest personal line insurance company. It started in 1931 as part of Sears, and roebuck and went independent in 1993. It started selling auto insurance first and in 1950 it started expanding other coverages such as fire, home, and life.
13. What continuous steps do you take to improve your experience and value of yourself?
Top Answer
I am always looking to furthur myself. At work I have moved from a Operator to a Tier Two Technician. I am currently preparing for a ISEB software testing exam. I keep myself updated with the latest IT Applications and Technologies.
Second Best
I try to do the best job I can to help customers and coworkers.If I do that I will improve in all knew levels on and off the job.
3.
To work hard and to do the best job i am able to.
4.
The steps to improve would be joining this company.I worked on cars for 20 years and know what to look for when there is damage.
5.
Continue to learn on the job, learn from mentors, learn what not to do as well as what to do.
6.
Personal growth is very important to me being a functional member of any team I see as a great asset to both myself and others.
7.
I always try to learn new things that improve my employment value. I enjoy taking classes, and getting certifications that help me improve my worth to organizations.
8.
I try to learn something everyday, which is a value in itself.
9.
I like to learn as much as I can about my company on my own.
10.
I study all the latest repair procedures for automobiles. and study all applications connectded to the management of the repair process.
14. What experiences do you have with other cultures? In other words, how have you prepared yourself to work in this global environment?
Top Answer
I am prepared to use the necessary resources I have to offer to accomplish company goals.
Second Best
Yes that is not a problem. I currently work with other cultures and have previously interacted with other cultures.
3.
Working with a diverse group of people at dynomax.
4.
I spend time taking classes online, where people from a wide variety of nations participate. Through communications with other students online, I have come to understand how different cultures work and how they compare to our own culture. One has to understand not only languages, but how other cultures work to fully understand the global environment they participate in.
5.
I have worked with a variety of customers. I am prepared to treat every customer with respect and indivually.
6.
I have worked and studied with people from many different parts of the globe. I have worked with people from East Asia and Europe. Each Experience has been eye opening and refreshing to say the least.
7.
I have worked in a diverse environment and I like to know my co-workers so most time I use my lunch time to make acquaintances and I just think the more you know about different culture, the more connection you can make with customers as well.
8.
This can be difficult because of living in an area that is predominantly one culture. But I try to be kind and respectful to all people, and always do my research before going into a situation where I might be faced with different norms or practices from what I am accustomed to.
9.
I work in a golbal enviremnt for over 2 years now with ecolab.
15. What was the very first product Allstate sold? Hint: Its not insurance.