How to Answer: When faced with a problem, how do you decide on the best solution?
Advice and answer examples written specifically for a Home Depot job interview.
29. When faced with a problem, how do you decide on the best solution?
How to Prep
Home Depot advertises that they are looking for candidates who "apply what they know, pick up new skills, and collaborate with people to make their projects come to life." Therefore, your interviewer is curious about how resourceful you are and if your general approach to problem-solving and taking calculated risks aligns with theirs. In a fast-paced retail environment, one often has to think and act fast. As George Patton said, "A good plan today is better than a perfect plan tomorrow." So when answering this question, you want to communicate that you perform well under pressure, as opposed to freezing up and suffering from task paralysis.
Written by Kevin Downey on June 25th, 2023
Answer Example
"If I have a problem with multiple solutions, I always go back to the classic pros vs. cons method. I fully understand that although no solution is perfect, some solutions offer lesser sacrifice while others pose potential loss. I have been trained to take the solution that is 'closest to the money,' which means that if I am stuck between a rock and a hard place, I will choose the solution that is most beneficial to the company's bottom line."
Written by Rachelle Enns