How to Answer: How will you make a difference at American Express?
Advice and answer examples written specifically for an American Express job interview.
26. How will you make a difference at American Express?
Why the Interviewer Asks This Question
This question is similar to "Why should I hire you," and gives you a chance to toot your horn. They will be evaluating how well you market yourself and if you'll seize the opportunity when they give you this question. It will also help them assess how familiar you are with the role at their company for which they're considering hiring you.
Written by Kevin Downey on February 9th, 2022
How to Answer
The most important thing you can express at this point in the interview is that you are unique and have the qualities that will enhance any team you work on. Share your past accomplishments related to what you will be doing in this new role. Talk about how you took a more innovative approach to problem-solving and how you supported your team under pressure.
Written by Kevin Downey on February 9th, 2022
Pro Tip
Think of qualities that make you an asset, advertising you as the sort of employee they cannot live without! Studying the job post, as well as their core values and keywords on their site, and the similar qualities they advertise they are hunting for in the listings of other positions. Align your answer as best as you can with what they're looking for, when applicable.
Written by Kevin Downey on February 9th, 2022
1st Answer Example
"I work hard and keep my pace going. I am pretty good at not getting trapped in conversations with coworkers who have tendencies to look for distractions from their work. I am polite and courteous, but don't get ensnared. I do my best to lead by example, whether I am in a leadership role or not. This is easy for me to balance with being good for morale. I am consistently happy-go-lucky, get along with everybody, and work hard."
Written by Kevin Downey on February 9th, 2022
2nd Answer Example
"I'm always looking for opportunities to improve systems and workflow. I'm a firm believer that every system should make our jobs easier to perform. I don't believe in taking shortcuts. Doing the job the right way should be faster than any shortcut can offer. So I guess I look closely at the foundation first. A strong foundation or a solid foothold is the first step to sustainable innovation."
Written by Kevin Downey on February 9th, 2022