MockQuestions

Whole Foods Mock Interview

Question 20 of 39 for our Whole Foods Mock Interview

Get More Information About Our Whole Foods Interview Questions

Question 20 of 39

Tell me about a time you had a difficult customer and what you did to difuse the situation.

Begin by telling the interviewer that thankfully the majority of customers are pleasant to work with, and the difficult customer situations are typically few and far between. Next, share a time when you served a difficult customer. A great example might be a customer who was upset. Outline why the customer was difficult, and mention how you cheerfully worked with the customer in a professional and polite manner to ensure they were provided with the best experience possible. Mention that you understand the customer is not challenging because of you, and they were being difficult because of the situation. Talk about how you realized your role was to provide the best service possible. Finally, be sure to mention how happy the customer was when they walked away from the situation because of your service.

Next Question

How to Answer: Tell me about a time you had a difficult customer and what you did to difuse the situation.

Advice and answer examples written specifically for a Whole Foods job interview.

  • 20. Tell me about a time you had a difficult customer and what you did to difuse the situation.

      How to Answer

      Begin by telling the interviewer that thankfully the majority of customers are pleasant to work with, and the difficult customer situations are typically few and far between. Next, share a time when you served a difficult customer. A great example might be a customer who was upset. Outline why the customer was difficult, and mention how you cheerfully worked with the customer in a professional and polite manner to ensure they were provided with the best experience possible. Mention that you understand the customer is not challenging because of you, and they were being difficult because of the situation. Talk about how you realized your role was to provide the best service possible. Finally, be sure to mention how happy the customer was when they walked away from the situation because of your service.

    • Next Question